| Services, Facilities and Amenities |
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- Hangar Space Available
- Office Space Available
- Full-Service Concierge
- Lav Service
- GPU
- Overnight Parking
- Executive Conference Room
- Gourmet Catering
- State-of-the-Art Facility
- NATA Safety First Trained Line Service
- Domestic and International Ground Handling
- Customs and Immigrations Clearance
- Rental Cars
- Courtesy Crew Cars
- Ramp-side Vehicle Access
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| Aviation fuel services |
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| Brand: |  |
| Fueling hours: | 0600-2200, 24 hours on call
After hours number is 214-491-7502 |
WE GUARANTEE OUR PRICES POSTED ON AIRNAV
Prices include all taxes.
COME SEE WHAT EVERYONE IS TALKING ABOUT!
BEST SERVICE AND VALUE IN THE DFW AREA!
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| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Irfan Khan
on 26-Oct-2009
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Have flown to Addison about 11 times in the past 6 months, from base at Conroe. Usual timings would make our arrival at 12 am, and departure to CXO at 2 or 2:30. Despite a regular closing time of 1 am, the entire staff would be waiting until we left. Top notch service, red carpet on arrival, water bottles, courtesy car arranged by phone call the evening we were supposed to fly. Time not limited at night because no other customers; we ended up keeping it for 2 hours. And unlike Million Air, no $100 fees for being 5 minutes late! Lots of restaurants nearby, including 3 Indian. Staff more than happy to print out directions (no GPS in car). Tricky getting back to the FBO itself, have to take left at a really un-noticeable intersection. On departure, again full and attentive services. Offered newspapers and magazines to take with us. Coffee/soft drink/popcorn machine. Great pilot lounge. Huge and well appointed bathroom. Bruce (lineman) is really great. Great service, fuel price discount, no parking fees.
- From Bill Gardner
on 07-Oct-2009
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Line guys Bruce and Forest were top shelf, very helpful, and great guys! Usually the "high fuel price" FBO's like this are also happy, willing, and able to offer a nearby ride, but when I called a few days in advance to secure a five minute hop over to the Marriott, I was told that they "probably couldn't due to limited staff on hand at the time I was arriving, "...And I was arriving at 2PM on a Friday!
- From G Moncur
on 19-Sep-2009
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I can't add much to the commentary on the superb service at Landmark Addison, except to say this: when I came back for the plane, everyone knew my name as I walked in the door. Even the line staff was professional and familiar with my concern as a pilot.
- From Barry Genaske
on 13-Jul-2009
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We arrived Saturday evening in our Beech Musketeer Super III. We were staying overnight and departing the next evening. The service was outstanding. The line crew was waiting on the ramp when we pulled up, red carpet and all. There was no 'landing fee' and the 'parking fee' of $15.00 was waived because we purchased fuel. Upon departure, they provided us with 3 bags of ice for our 'air conditioner' at no extra charge. All in all, a very positive experience and would definitely use their facility the next time that I land at ADS.
- From Roy Carpenter
on 01-Jun-2009
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Beware the ramp fees! Now that the Landmark name is on the sign they went from a night free hangar to one night free ramp fee and $75 per night thereafter for a King Air. Too steep for my budget in spite of their helpful and courteous staff.
- From Fred Stenger
on 26-Apr-2009
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After flying 7 hours, I stopped at ADS and went to Landmark upon other recommendations from AirNav. I was not disappointed. While not heavily staffed, the guys were great. Rental car was ready and waiting. Good attitude by all. It will be my stop the next time I am there.
- From Rick Vaughn
on 20-Apr-2009
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I wanted to post my positive comment to say that Landmark Aviation treated my family like we were corporate pilots. Great Service! Be sure and ask for Bruce or Darrin!
- From Daniel Carpenter
on 27-Jan-2009
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Two excellent stops at Landmark in the last two months. Everyone there has been great. They'll have the rental pulled up before you ever exit the plane. Most recently I told them I possibly might turn a one-night stay into two. The next day, they took the initiative to call me to confirm...Then took care of extending my rental reservations. Will continue to use Landmark at ADS.
- From Bill Stroman
on 19-Jan-2009
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I have made serveral stops at Encore, now Landmark, it is my only place to visit. You just can't find people as nice and caring about your needs. They know my daughters by name when they come to pick me up.
- From Sean Fortenbaugh
on 03-Jan-2009
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Great experience! Made an arrival reservation and they took care of everything - rental car, directions and tiedown of the airplane. Two linemen met the plane as I taxied in - then they brought the rental car up and helped me load/unload my stuff. Same treatment on departure. Landmark is a customer service-oriented business, and I will always come here on my way through ADS.
- From Tyler Ribar
on 06-Dec-2008
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Everyone was super nice. Crew car was free for my passengers. Million Air wanted to charge a fee for it. Landmark is a million times better.. (-:
- From Eric Koch
on 31-Oct-2008
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I flew into Addison early one morning for a convention at a Plano hotel. The lineman was on another call when I taxied up to the FBO. I was extremely impressed that a lady from inside came out and brought chocks for my plane. She then got me set up with my rental car. Oh and did I forget to mention this lady has to use a walker to help her get around. That is what I call service even though she is probably the least mobile crewmember. This will not be my last time to visit Landmark. Good job!
- From Peter Pfister
on 20-Oct-2008
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Very impressive!! First class service, excellent facilities, reasonable prices and friendly, courteous professionals who went out of their way to make us feel welcome and comfortable. It doesn't get any better than this! Thank you all, we'll be back !!
- From Scott Sedam
on 19-Oct-2008
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Echo everything said here. First rate service from line and office staff alike. A single engine Commander driver is treated just like a guy with a G-5. I had a rental car arranged, but they figured out that where I was going was only a few blocks away and insisted I take the courtesy car. A first-class FBO experience.
- From Chip Gibbons
on 16-Oct-2008
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Absolutely first-rate service. They stayed past closing for my late arrival, had the car ready to go. Took care of the airplane while we were there and had it parked right out front when we arrived to depart. I really do like this FBO and will use them again when I go to ADS.
- From Michael C. Baldwin
on 08-Oct-2008
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After repeated bad experiences at other FBO's at KADS over several years we were so pleased to encounter the absolutely perfect service at Landmark. Car, hangar, fuel quantity, GPU, courtesy, reasonable price, fast service all just as requested and on time. We will always return here.
- From Johnathan Price
on 05-Oct-2008
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Why go anywere else at Addison? Landmark has the best fuel prices and best service hands down. We flew in saturday night (Oct 4th 08) for dinner and discovered an issue with the plane when we got out. The lineman (Bruce) and lady behind the desk (Janine) bent over backwards to help my pilot out the whole time untill we left the next day.Thanks alot, and we will definitely be back for your excellent service. Can't say enough good things about these people.
- From Steve Howard
on 21-Sep-2008
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Landed there yesterday 9/21/08 and the service was great. Friendly line crew and the girls at the desk were wonderful. This is a First Class operation. Fast service and always with a smile. If your going to Dallas it’s a must stop. Thanks Landmark I look forward to the next trip.
- From Doug Chapman
on 17-Sep-2008
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Everyone at Landmark was great. Chris, the line manager, made sure that I was well taken care of. My thanks to all the staff.
- From Mark Waggoner
on 17-Sep-2008
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Great experience. Super nice staff. Went here because Atlantic Aviation to the north (where I used to park) now has a $40 facilities fee just to pause on their ramp for three minutes to pick up a passenger. Will be back to Landmark.
- From William Tomlinson
on 28-Aug-2008
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Great FBO. I stopped by for four days and they took good care of us. Prompt attention, courtesy, and respect for my aircraft will make me stop here again. All the good comments I read here were true.
- From Leslie R. Thomas
on 09-Aug-2008
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Excellent service. I had intended to check out "The Outer Marker" and called ahead to check on ramp fees and the like. I found that if I was staying for less than two hours that there would be no ramp fee. About five minutes after hanging up, the FBO called me back to let me know that the resteraunt would not open until 4PM, but that they had a crew car that would be available, even without taking on fuel. Upon my arrival, the staff provided excellent service, the crew car and directions to an excellent italian restaurant "Sweet Basil". Landmark definitely understands customer service and I will be using them anytime that I return to the field.
- From Bill Petrole
on 14-Jul-2008
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Arrived at Landmark and was greeted by three linemen and my rental car. Red carpet treatment. Very frendly staff. Moved plane up front and ready to go at departure time. Great experience. Will stop again.
- From Carol Foy
on 07-Jul-2008
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My niece just turned 10 and I wanted her to experience 'Princess' treatment flying into Addison. All of the personnel at Landmark treated her royally! They greeted her by name, put out the red carpet and had all aspects of our visit arranged as I had requested. I would ask for their help again anytime for anything. Thank you Landmark for making my niece's day so special and for gaining me major Aunt points!
- From Bill Ellison
on 09-Jun-2008
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Landed on June 6th in a Cessna 182. We had an alternator problem and Chris helped us arrange for someone to look at it on a Friday afternoon. First class service from everyone. The best service that we have had at a big city FBO in a long time.
- From Jim Fillman
on 23-May-2008
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This was my second visit to Landmark in 5 months and both times I was treated like a king even though I had the smallest plane in sight. They took good care of my little experimental Pulsar and didn't even wince when I only took on 4 gallons before departure. Also, the lineman remembered me from the prior visit months earlier and even asked me where my buddy was. This is what customer service is all about.
- From Chris Huff
on 20-Apr-2008
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Extremely helpful and friendly staff, especially Chris and Margaret. Rent car was ready to go and fuel order taken care of immediately. Plane was placed in the hangar when weather was coming and then put out on the front line just prior to our departure. I was also given their 50-cent per gallon weekend discount without asking. Overall, definitely one of the best run FBO's I have been to and I will be back.
- From Bill Gardner
on 20-Apr-2008
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Chris Alpert and his team were very professional, thorough, and friendly too. I arrived ahead of a nasty, hail-spitting squall line (the kind that pre-empts local prime-time television for a few hours), and when I called to check on the airplane from the nearby Marriott hotel, the Landmark team said "we already put you in the hangar." And they were in the process of recovering from the adjoining hangar doors being blown off due to another rugged Texas thunderstorm the week before. Landmark provided a fair deal on an Enterprise rental car. Trickiest part is remembering how to get back to the FBO! Wish I'd double-checked before leaving...Keller Springs Road, and bear left BEFORE the toll tunnel.
- From Kent Webb
on 11-Mar-2008
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Landed on a Sunday to drop off friend. Realized I didn't have Right brake pressure in my T210. No mechanics on duty, but attendant called maintenance hangar next door-they found some hydraulic fluid and lineman took me in a golf cart to get it. Filled my R brake master cylinder, and I was on my way. They went out of their way on a Sunday to help! I will be back!
- From Douglas I. Kirkland
on 01-Mar-2008
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We brought our King Air 200 to Encore and they could not have been nicer to us! Margaret and all the linemen were just as friendly and helpful as anyone could ask for, and we will be back whenever we go to ADS. The manager, Chris, reminded us that Encore has purchased Landmark and will retain the Landmark name, but we were assured that the service would remain the same. Thanks to Margaret and all the folks at this fine facility!
- From Joseph Ornato
on 28-Feb-2008
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Recently at Encore for 2nd time in last 6 months. Each time, the staff has been extremely helpful and courteous. Waived first night in hangar for top off. Excellent hangar facility at a reasonable price.
- From Michael D Smith
on 28-Jan-2008
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I stopped at Encore overnight. The facilities were acceptable- not spartan nor Ian Schrager either. The folks there, particulary the line guy on duty could not have been nicer.
- From Jeff Jones
on 12-Jan-2008
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I am a local ADS customer for Encore. Friendly staff, better fuel prices than other ADS FBO's, nice facility, pullout and push back service in my T-hangar, and - most importantly - they appreciate the business for a local A36 Bonanza customer.
- From Abraham Hakim
on 08-Jan-2008
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I flew in to Encore in my SR22 and was met at my plane with the red carpet and great service. Everyone was as helpful as they could be and they let us use one of the crew cars that had just been detailed to go grab a quick bite. I could tell that the facility was quite new, as the lady at the counter said they had been open for a little over a year. Great facility if you are looking for service and comfort. I will be back on my return visits to Addison.
- From Bill Ellington
on 01-Jan-2008
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Great service and facility. They even gave us a big discount off the Avgas posted price, which made the fuel price comparable to smaller airports. Will be back again
- From Kevin Shepard CFI-I, CSIP (KAPA)
on 29-Oct-2007
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Great service! Friendly, no extra fees and Janine took good care of the friends that were meeting us. The "Red Carpet" was nice too! We were flying an SR22 but were treated like a Citation X! I highly recommend Encore....
- From Wilbur Hah
on 26-Oct-2007
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Outstanding service. Janie and Chris work to made my stay very efficient. They arranged form rental car. Hangered my Baron overnight at no charge. We have been going to other guys on field for 12 years--Mercury, but since buyout by First Air, I have been overcharged and disappointed. These folks are great. We will use these folks from now on.
- From Robert Hamilton
on 26-Oct-2007
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I would highly recommend this FBO. Every one of the staff has been helpful and friendly. If they had available space, they would hangar my aircraft at no charge. Encore is would all FBOs should be like.
- From Dan Faulkner
on 25-Oct-2007
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Personal service is what this company is about. One of the nicest FBO's I've been to. I couldn't believe it when they brought the red carpet out for my humble 172. My passenger was very impressed by their hospitality and friendliness.
- From Kevin Cocozzoli
on 20-Oct-2007
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Best FBO! This is how all FBOs should be run. Friendly, polite, fast service. All personnel, from manager to line crew, couldn't do enough for us and all with smiles. Felt like working with best friends!
- From Ralph Scargall
on 08-Oct-2007
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Wow ... What great service! I called Encore the day before arrival to provide an ETA and tail number. The rental car was on the ramp with the air conditioner running when we pulled in. Great marshalling service, red carpet, etc. The manager introduced himself ... Everyone was friendly ... They offered to hangar our Bonanza at no charge during our overnight stay. Best FBO I've been to in years. Located at midfield off taxiway foxtrot.
- From Donald W. Harper
on 29-Sep-2007
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Based on the reviews on this website, gave Encore a try and wasn't disappointed. Line service was attentive and rolled out the red carpet for my wife. The lady behind the desk was very nice and had us in an immaculate courtesy car within minutes. Courtesy car is limited to two hours, which is more than enough time to get dinner at one of Addison's hundreds of restaurants or visit the Galleria. Upon return, was greeted with the bill and an offer of a newspaper of our choice to take on the flight. Absolutely superior service - this should be your stop at ADS.
- From Walter Berger
on 23-Sep-2007
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We based at Encore for several days in mid September - an absolutely outstanding FBO! Top notch service, friendly and helpful attitude and very pleasant facility. Couldn't really ask for more - we'll be back.
- From Ed Sanders
on 22-Aug-2007
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8/18/07 Great service. Very friendly and helpful. We had the red carpet treatment. Cool convertible rental car waiting for us with the a/c on. Great staff! They helped me unload the plane and offered other assistance. Friendly manager thanked us for using Encore.
- From Bill Kendrick
on 01-Jul-2007
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I called in advance to ask about parking my Bonanza on their ramp for a few hours on a Saturday afternoon. To my surprise, they allowed me to do so without a ramp fee and without purchasing fuel. Upon arrival, their employees couldn't have been more accommodating. Great service!
- From Lee Mock
on 27-Jun-2007
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I flew there in my little single engine Comanche and only bought 11 gallons of gas but they treated me like a king anyway. Incredible red carpet service. Free hangar. No tie down/ramp/overnight fee despite the small amount of gas I bought. I will absolutely go back if I need to be in that area of Dallas again. Yes the fuel is very expensive but my guess is the airport makes them pay some huge fee per gallon? Why else would someone charge in the 6's when everyone else is in the 4's?
- From Jim Ott
on 22-Jun-2007
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Local meetings about a mile away make ADS very handy. Fuel is high at airports in expensive real estate areas. North Dallas is no exception. However, hospitality does not have to be the inverse function of fuel price. Tried Encore due to info on AirNav and got the "red carpet" treatment! Only took 45 minutes to get there in the M20C so didn't need fuel, wasn't worth the effort. Staff is hospitable and friendly, so much so I felt guilty not buying anything. This FBO and staff are highly recommended.
- From Craig Wooten
on 11-Jun-2007
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Nice and clean FBO with great service. Red carpet service. A little surprised they weren't busier with the service they provide. Very easy in and out in the middle of the field. Will be back.
- From Jim Olmsted
on 25-May-2007
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I flew in to KADS Sunday. I called ahead to rent a car for a short visit. Charlotte was nice enough to loan me a courtesy car, and even had it cooled for my trip. Very helpful line crew parked me right up front and greeted us with a nice friendly Texas welcome.. Very easy to exit mid ramp to the FBO. Good Facility. Very nice pilot lounge. I will be back. Diamond Star 38CF
- From Mike Wrob
on 19-May-2007
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Excellent FBO. Left my Bonanza there overnight and they put it in a hangar for no charge. Highly recommended.
- From Jim Schunneman
on 15-May-2007
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First Class!! These folks did everything to make our visit to Addison one to remember. Our plane was put into a hangar without even requesting it and it didn’t cost a months rent to keep it there. Thank you for the great experience. Jim and DeeAnn Schunneman N937CK
- From Jim North
on 06-May-2007
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04 May 07 N695MG Turbo Commander. Stopped for the night. Outstanding service. Aircraft was hangared without requesting it be. All personnel front desk and line service were great. Fuel price was good. Will be back again when in the Dallas area.
- From Jason Stokes
on 28-Apr-2007
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Encore is the best. I had to make an extended stay due to weather, ferrying my aircraft across to California. The staff and manager worked with me and took great care of my plane until I was able to finally get my plane out. I had no worries other than what I can do for them. Thanks again to all of you. If you want good service and hospitality stop at Encore. They will take good care of you and your aircraft.
- From Joe Cunningham
on 19-Apr-2007
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Encore at ADS only needs one thing; More Customers! I had a meeting in east Dallas and needed to borrow or rent a car for about 3 hours. They loaned me a car at no charge, and received nothing but top-notch service.
- From S Carson
on 18-Apr-2007
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We stopped over spring break and were well taken care of. My bonanza found its way into the hangar even though I only paid the ramp fee. They even took care of my wife and kids while I preflighted. When they are happy, I get to fly more...Which makes me happy. Fuel prices were steep but in line with the rest of the FBOs at ADS.
- From Jack Thomas
on 05-Apr-2007
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What a refreshing change for FBO service at KADS! Encore did an outstanding job in every way on our recent trip to Addison. Line crew = outstanding! Customer Service Reps = outstanding. Even put our Super King Air 350 in a hangar without being asked (at no charge) when storms came up unexpectedly. Give them a try. You won't be disappointed.
- From Jim Gilpin
on 28-Mar-2007
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Arrived at Encore last week in a Meridian. Line Crew met us with the "red carpet" and the staff inside was very friendly. Ordered us some sandwiches from a local deli that where great. Got the service we expected based on all other comments.
- From Kent Webb N5537C
on 26-Mar-2007
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I flew to KADS 3 times this past week from Tyler, TX. I have not been to ADS in the past year due to snobby service from the other FBO's. Went to Encore based on feedback on AirNav. Outstanding, friendly service even though I was only in a T-210. No ramp fees, hangared the first night for free, second night only $30.00. They gave me a fuel discount for being a repeat customer. I will be back!
- From Kyle Deaver
on 20-Mar-2007
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This facility is not as big and posh as some at ADS, but the service is at least as good as any of the big FBOs and the prices are much more reasonable. The line personnel were very friendly and helpful, as was the inside staff. We were allowed the use of a very nice courtesy car. We will definitely use Encore again at Addison!
- From Edward Speed N96928 KLBX
on 10-Mar-2007
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I flew into Addison (KADS) last Wednesday March 7, 2007 on business. I have not been to KADS in over 18 months and was dreading the experience because of the notoriously bad reputations of the major FBO there. Relying on the comments here at AirNav.Com I elected to use ENCORE FBO. What a terrific experience!! Normally my little Cessna 182 does not get "red carpet" treatment but it did at ENCORE. The staff is incredibly friendly, the FBO is modern, clean, and the facilities beautiful with excellent pilot and flight planning facilities. I have the good fortune to fly a lot - I can say this is one of the best FBO experiences I have ever had. It's worth a trip just to visit these folks.
- From Ralph Day
on 08-Mar-2007
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I flew into ADS for the first time on 3/6/07 and out on 3/7/07. I selected Encore FBO based upon comments on AirNav. From my call the day before, to book a rent-a-car, and again from the second I opened the door of the aircraft after shutting down, I received exceptional hospitality and service. My arrival was in the morning of one day and my departure was in the afternoon of the next, so I saw different crews in action and met different staff members. Both shifts provided wonderful service and assistance. They actually put down the red carpet. I cannot recall ever being greeted more warmly and courteously at any FBO I have ever used. I simply asked for a tie-down over-night and they insisted on putting the aircraft in their hangar, without charge. I actually feel guilty that I didn't spend more money while there. I definitely got the better end of the deal. I strongly recommend Encore to any other pilot. The next time I fly to ADS I'll be sure to use them again.
- From Aaron Bogie
on 01-Mar-2007
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Finally, Addison has an FBO that is worth visiting. The line staff was exceptional and the CSR was great!! The greatest part was that they don't charge a ramp access charge.
- From Fred Hollendorfer
on 17-Jan-2007
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I reviewed the comments about the ADS FBOs and decided, after a phone call to Encore, to give them our business. Check the comments about the other FBOs and you'll see why... I called Linda the morning of our intended arrival and she gave me the info I requested. (Very nice and cheerful. That gets me almost every time.) She took my name and the N# of our AeroStar even though I wasn't sure we would make the trip this day. When we did in fact arrive later that afternoon, the line crew was waiting for us as though we were expected all long. We also got the Red Carpet treatment. They had a rental car warmed up and waiting for us and put the AeroStar in the hangar over night at NO CHARGE. I was grateful for this as the conditions were right for ice the days that we were there. The rest of the crew, line and operations, were very helpful and courteous. I will be returning to Encore on my next visit. I would give them an A+++ all around.....
- From Ashleah Daugherty
on 17-Dec-2006
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Flew in on a Saturday afternoon in our Cessna 172. The flight crew was awaiting us and upon arrival promptly rolled out the red carpet (literally). The linemen drove our rental around, unloaded and loaded our luggage while we shut the plane up. Everyone was very kind and friendly. Rental prices were reasonable. Great facilities, very new. As for the staff - they were wonderful. Due to high winds they elected to hangar our aircraft, even though we requested it ramped - at no extra charge! Fuel was a little expensive, but that is Addison for you. Waived overnight fee for fuel purchase (14 gal 100LL). Was treated like a millionaire - will return and recommend.
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