Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Bill Bennett
on 15-Jul-2020 |
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We planned a day trip to New Braunfels and Seguin. We arrived in the Trinidad (Single engine piston). Tower was friendly but liked to see how fast they could speak. Not very busy but there were a couple planes in the pattern. No one on the ramp, we found a place to park with tie down ropes and parked there. Inside the FBO was fine, they apologized for no one marshaling us in. Rental car was ready, refuel done quickly. Prices are OK. They close FBO and Tower kind of early at 7pm. We left about 6:30 pm. All went well. Again, a different controller seemed to get extra credit if they could speak quickly. Maybe they have a lot of military traffic at other times? Very limited traffic while we were there. We will go again.
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From Gary Risley
on 24-May-2020 |
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Arrived May 15, departed May 18th. We were promptly greeted, asked for a received hangar space (it is on a first-come, first-serve basis). Fuel order was promptly filled. Nice facility. Called to have the plane pulled to the front line on the way to the airport and it was on the line when we arrived. We were allowed to drive to the plane to load for the trip. Friendly staff, prompt service.
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From Ryan Pfister
on 10-Jun-2019 |
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Have flown into New Braunfels a few times recently, and have always had positive experiences, helpful and friendly folks, nice crew cars, etc. Yesterday, a very strong storm rolled through before we could leave. Without being asked, David stayed late to help secure my plane and even hooked up the tug in the face of 35+ mph gusting winds to help stabilize it. As soon as the worst part had passed, he went out despite the fact that it was still stormy to tow my plane to a safer spot. I've been to over 100 FBO's and have never experienced that kind of selfless assistance. Were it not for David's proactive, above-and-beyond help, my plane would surely have been damaged. David and the rest of the New Braunfels FBO team set a new standard for excellence!!
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From Dr. Richard G. Allen
on 14-Jul-2018 |
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One of the nicest FBOs I have been to in several years; very friendly, very accommodating. I fly into this FBO instead of San Antonio because I thought it would be easier and it was. A short 35-mile drive in an extremely nice crew car (not your usual 1992 Chevy with a falling headliner and no brakes or AC) was easy accomplished. I was met on the tarmac, the plane was tied down, and fuel was provided in a timely fashion. I could not speak more highly of my experience at this FBS. Thanks.
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From Roger Walton
on 23-Jan-2018 |
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Extremely good service at this airport. They bend over backwards to help you. Very nice late model courtesy car also. I highly recommend this airport!
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We planned a day trip to New Braunfels and Seguin. We arrived in the Trinidad (Single engine piston). Tower was friendly but liked to see how fast they could speak. Not very busy but there were a couple planes in the pattern. No one on the ramp, we found a place to park with tie down ropes and parked there. Inside the FBO was fine, they apologized for no one marshaling us in. Rental car was ready, refuel done quickly. Prices are OK. They close FBO and Tower kind of early at 7pm. We left about 6:30 pm. All went well. Again, a different controller seemed to get extra credit if they could speak quickly. Maybe they have a lot of military traffic at other times? Very limited traffic while we were there. We will go again.
Have flown into New Braunfels a few times recently, and have always had positive experiences, helpful and friendly folks, nice crew cars, etc. Yesterday, a very strong storm rolled through before we could leave. Without being asked, David stayed late to help secure my plane and even hooked up the tug in the face of 35+ mph gusting winds to help stabilize it. As soon as the worst part had passed, he went out despite the fact that it was still stormy to tow my plane to a safer spot. I've been to over 100 FBO's and have never experienced that kind of selfless assistance. Were it not for David's proactive, above-and-beyond help, my plane would surely have been damaged. David and the rest of the New Braunfels FBO team set a new standard for excellence!!
