Named #1 FBO Chain as voted by Pro Pilot - 2007, 2008, & 2009. Wilson Air Center- KCLT was named #14 Best FBO in the Americas in AIN Magazine's 2009 pilot survey. Come see why we are "The Plane Best!"
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Charlotte/Douglas International Airport
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| Services, Facilities and Amenities |
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- Hotel Style Concierges
- Valets
- Ramp side shuttle service
- Parking Lot Side shuttle service
- Hertz rental cars on site
- Great hotel rates
- 24 Hour operation
- 2 distinct pilot's lounges
- Business Center
- VIP Lobby for the discreet traveler
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| Aviation fuel services |
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| Brand: |  |
| Fueling hours: | 24 Hour Operation |
| Fuel prices as last reported on 10-Nov-2009 |
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100LL Avgas Full service |
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$4.84 |
Reported by the FBO |
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Jet A Full service |
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$4.84 |
Reported 27-Oct-2009 by the FBO |
| Discounts: | Aggressive Jet A Volume Discounts start at 300 Gallons. |
Prices include all taxes. Prices not guaranteed.
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| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From West Jones
on 09-Oct-2009
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Many thanks to Gavin, Vince and the entire staff at Wilson Air Center Charlotte during our recent visit. Everyone there bent over backwards to take care of our passengers and aircraft. It's really great to see customer service at it's very best! N4380Y
- From Dave Spoor
on 13-Sep-2009
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Please pass on my thanks and appreciation to April Helms (CSR in KCLT) for her very timely handling and shipping of my "lost" personal bag. She overnighted my bag to my flight dept hq and I received it the next day - super service from a super lady. Thanks again.
- From Babar Suleman
on 12-Sep-2009
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Arrived for an overnight stay at Wilson. This is "The Best" FBO in the CONUS, if not anywhere. Due to a slight miscommunication the cab was not available. The staff immediately offered to drop me off at my downtown hotel. The Uptown limo/cab service next day insisted on bringing me back without charge. Apparently, Wilson Air Center demands of their affiliates and sub contractors the same superior level of service that they provide to their customers.
- From Thomas Berner
on 18-Aug-2009
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Rachael at Wilson Air provided us with a rental car for a trip when ALL other agencies were unable. Three passengers were able to complete their journey because of her assistance. She turned what looked like failure into success! Great service.
- From Jack Stull
on 12-Aug-2009
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Multiple night stays at Wilson twice in the last month with a Mooney. Excellent service from everybody. Fee waived with fuel purchase. Highly recommend!
- From Mark Swatek
on 21-Jul-2009
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On Monday July 20, 2009 Wilson Air hosted an AOPA "Town Hall" meeting with new AOPA President Craig Fuller and NATA President Jim Coyne discussing President Obama's User Fees on General Aviation. Over 220 people attended the meeting with static displays of Cessna, Piper, Pilatus, Cirrus, Falcon, Embraer and Hawker aircraft. Bob Wilson and his Wilson Air team with assistance from the local EAA Chapter 309 did an outstanding job moving people for parking, refreshments, Q&A and making it a very professional event. CLT Wilson Air GM Vince got us shuttled to and from the FBO and allowed us to enjoy an evening of conversation about aviation. Great Job Vince!
- From Ed Sanders
on 19-May-2009
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My compliments to the staff at Wilson Air Center. I flew my Baron to Charlotte, and we were given first class treatment. I was very impressed. The fuel prices were good, and all the people were very friendly and helpful.
- From Colin Summers
on 23-Apr-2009
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We landed our little Diamondstar at 10pm in a light rain. The lineman offered to grab the bags and showed my wife and boys inside. The CSR helped my wife select a hotel room for the night. They welcomed us as if we had stepped out of a bizjet. In fact, they shuttled us to the hotel, even though it was a little past their deadline for shuttle van service, with the pilot from a bizjet. This is definitely a case of service scaled for the charter jet crowd trickling down in a really nice way for us little piston folk. In the morning they happily grabbed the bags from the hotel's shuttle van and my kids settled into the comfortable lounge while I loaded up and did the pre-flight.
- From Jeff Poplin
on 01-Apr-2009
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I flew a T-38 in for a weekend and Wilson Air treated me very well! They met me at the plane with a shuttle and umbrella in a light drizzle. Highly recommended to anyone flying into a busy Class B FBO!!!
- From Greg Barnhard
on 13-Dec-2008
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All I have to say is KUDOS to the Wilson crew! We parked overnight last night on our way home from southern Florida and woke up to an airplane covered in frost. Without hesitation they put the airplane in their heated maintenance hangar. After, we had some difficulty starting the engine and decided that it was still a little cold, they brought out a torpedo heater and stood by ready to help with anything the entire time. In the end we were in CLT for about three hours longer than planned. The Wilson crew did great putting up with us constantly walking in and out, etc. This has been the best service we've received at a Class B airport ever! Thanks again, Wilson.
- From Eldon D. Chuck
on 27-Oct-2008
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Stopped in at Wilson for the day on Sunday, 10/26/08 and had an enjoyable time. The people there are fantastic and the service very good. For a busy airport, the overall handling was excellent and I recommend Wilson for anyone visiting Charlotte. Eat at Mac's they have directions. Wilson will waive the ramp fee with fuel purchase - it varies by airplane size.
- From Shane Mullen
on 13-Oct-2008
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Blew a tire on landing. My aircraft was disabled on the runway making me less than popular. Primair and Wilson guys were right there and took good car of me. They charged a very reasonable recovery and towing fee. After locating tires they gave me a crew car and had me back in the air in a couple hours. You guys are First Class! Thanks for everything.
- From Brian Greene
on 11-Sep-2008
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Again with the prompt, awesome service. Although today was low IFR in the rain/mist and about 3 planes all showed up at once, they seemed to have marshallers for all of us!! I still do not think you can find much friendlier staff anywhere!! Everyone was wonderful!! Thanks again!
- From John Merryman
on 13-Aug-2008
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What a great operation! I flew in on August 4th for business in an Arrow and they were waiting in the golf cart for me to follow. Three people met my plane, chocked it, called for the shuttle to take me to the FBO building and helped with my luggage. I hadn't called ahead, but a rental car was available and the rate was super cheap at $36/day for a Camry. Fuel was reasonably priced too. The people were all extremely helpful and treated me like I was flying in a Gulfstream. Great place to stop!
- From Karl P. Young
on 14-Jul-2008
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Landed after a Thunderstorm. Power was out. They didn't miss a beat! They put our C550 in a hangar as soon as the electricity came on (electric doors on hangar). No fuel purchased, I had a short trip next day with a full load and couldn't hold any. We paid for Hangar, which was our only charge. The previous positive comments are all on the mark.
- From Jean-Francois Reat
on 13-Jul-2008
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Stayed here June 26-29, C182. First class operation: linemen were courteous and helpful; plane was fueled immediately and brought out when requested for departure. We were in our rental car within 10 minutes of parking. Fuel prices are competitive. Desk lady was very helpful with courtesy car and hotel reservations for weather-related overnight delay. An excellent experience for big-airport FBO.
- From Jacob Martin
on 07-Jul-2008
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Stayed at KCLT for a convention from 27 June to 3 July. Nice facility and courteous staff. Overnight tie downs for transit light aircraft are a quarter-mile from FBO building (by golf cart) and are $15.00 per day. Hangars are available at $100/day. If you have an AERO-Shell Card, a 10% discount is allowed on your purchases.
- From John Luebben
on 10-Jun-2008
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Flew into CLT with my little glasair. Was treated like a king. Great line people to help park the plane. Bottled water offered and a shuttle came to take me to the FBO even though it was only 200 feet away. Everyone I came in contact with was very professional and willing to help in any way. Fuel price was competitive with the small surrounding airports. Thank you Wilson Air for a great experience!!! Job well done.
- From Todd Fuller
on 15-May-2008
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Friendly, staff, but best to avoid for GA aircraft. I live in Charlotte, based at Monroe. Picked up a friend who is interested in learning to fly, at Concord. He wanted to see what it was like to go in a busy airport like Charlotte in a Cessna 182. So we went there, and parked at Wilson just to go in and get a drink. On the way out, after a 10-minute stay max, the desk lady asked for a $15 parking fee. A manager showed up about the same time, and "waived" the fee, but I never been asked for $15 to park in most places overnight, much less for about 10 minutes.
- From Brian Greene
on 05-May-2008
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I had a bad experience about a month ago; this last time, May 1 was a COMPLETE 180!!! Absolutely AWESOME service!! Even better than what I have expected. Asked for services (about 20min out) and our pax where deplaned straight into the bus for their ride over to the terminal. GREAT SERVICE!! Please keep it up!!!
- From Michael Rabasa
on 29-Apr-2008
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Wilson Air Center is the FBO that sets the standard for all other FBOs. The staff is sincerely friendly and it's obvious management emphasizes customer service. Every so often you can get great service from other major FBO chains however Wilson Air Center's customer service is consistently very good and that's what sets them apart from other FBOs. A+ They do it right!
- From Jay Apt
on 09-Apr-2008
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Very fine FBO. Had my rental car waiting by the door as soon as I had finished the paperwork. Treated me well in an old Bonanza, even with lots of heavy iron being serviced at the same time. Good folks.
- From Brian Greene
on 05-Apr-2008
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The ABSOLUTE WORST quick turn in the world!!! Landed 12:47 local after calling approximately 30 min out for a quick turn. After deplaning 2 pax and reminding the lineman we needed a quick turn, still no fuel truck. OK. Sent in the FO to remind them and get it started. Nothing. I spoke to another lineman who said he would check on it. Nothing. I went in and finally got them moving. All in all, we were wheels up 1410 with no delays. What made things worse is that the fuel trucks where both parked and plenty of people just standing around!!!
- From Graham V. Smith
on 05-Mar-2008
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Can't find enough superlatives to describe the great service and hospitality of the folks at Wilson Air Center. They treated us as though our Gulfstream was capable of taking on 200 gals of Jet A, whereas our Tiger only needed 30 gals of 100LL. We decided to RON, due to TRWs in our onward path, and in the morning our plane was pulled up and ready to go. Perhaps the most efficient and friendly FBO we've ever seen!
- From Skye Peak
on 21-Feb-2008
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The comments sound like a "broken record". So I'll add another AAA++++++. Flew our Bonanza to CLT and the service was first class. Great crew, friendly, professional, and quick. Gas price was less than I've seen in the area, which for a class B FBO is great.
- From James Baum
on 23-Jan-2008
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Visited Charlotte for one day in my P210 and ended up stuck there an extra night due to weather. The staff at Wilson Air was great. They treated me like I had arrived in a Gulfstream. The line guys were a pleasure the deal with, the staff behind the counter extremely pleasant and helpful, and the fees for hangar, ramp, and fuel were not bad considering KCLT is a major airport.
- From Andrew Douglas
on 16-Nov-2007
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Arrived for a basketball game. They had transportation waiting. Upon return from the game, the plane was fueled and ready. While our plane is not a corporate jet, we felt as though we were their most important customer. Thanks again Wilson Air Center.
- From Remy Dulay
on 16-Sep-2007
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Flew into Charlotte in my Aztec. Wilson line crews were ready to signal me to where to park on the ramp. I stayed for 3 hours and took a crew car. Very friendly service and there was even a discount on fuel for weekends. Very nice FBO. Too bad other FBOs cannot be this nice. Recommend this FBO to all.
- From Adam Broome
on 29-May-2007
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My family parked our AG5B Tiger for the day at Wilson Air Center last week while we attended a grade school choral competition at the Carowinds theme park. Wilson Air personnel met us at our humble single piston aircraft with an air-conditioned van and iced-down water. At least 4 employees offered to help in various ways, providing directions and the like, as we picked up our rental car. We were treated equally well on the return trip. Wilson Air is one of the most user-friendly FBOs I have encountered. Recommended.
- From Babar Suleman
on 04-May-2007
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Visited the Wilson Air Center in a Piper Lance. Despite the fact that Wilson Air is the only FBO at KCLT, great service, great helpful staff and a great experience. For this kind of service I will be back.
- From Andy Miller
on 03-May-2007
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Highly professional FBO, but they didn't seem to mind that our C182 was literally the only normally aspirated piston plane on a ramp of 100. A "follow me" cart greeted us and marshaled us to parking. Very customer-service oriented staff on the ramp and inside the FBO. I was impressed that they realized they could not tow a Skylane and came and found me to taxi it, rather than taking a chance of damaging it. We bought fuel and were NOT charged a ramp or overnight fee, quite unusual for a Class Bravo airport FBO.
- From Eric Chilton
on 18-Dec-2006
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I'm a relatively new pilot, but this is the best facility and service I've ever received, and I fly a small Piper and only take about 20 gallons of fuel at a time. Thanks to everyone at Wilson, I'll be back. Ps.. For all the single engine VFR guys like me, don't be intimidated about flying into Class B and a major facility. CLT was a breeze. When leaving I sat in line with all the USAir jets, which would not be fun every day, but was certainly worth the laugh from the controller when he lined me up next to all of them.
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