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From Scott Lindsly
on 18-Jan-2012 |
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Absolutely flawless and top-notch! Overnight stop to visit relatives, they were as impressed and I was stunned by the low price of avgas at a major airport. No hidden or add-on fees. Treated the C172 we were flying as if it were one of the massive jets we were parked next to, super-friendly folks and service with a smile in an incredible and first-class facility!
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From Shawn Moore
on 09-May-2011 |
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Flew in last week, passengers had room reservations but forgot to arrange mine. Woman behind the desk very kindly spent 20 minutes on the phone searching since it was a PGA week there. Ramp service is outstanding.
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From Jack Byrd
on 21-Mar-2011 |
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All-time best FBO experience. From the line folks to the desk to the shuttle driver--all were cheerful, efficient, and very helpful. I expected flying into a big class-B airport to be expensive and scary, but it was not. And Wilson was a large part of that. They waived ramp and overnight fees for a 10-gallon purchase, and gave me the "slow times" when I called ahead to help me in and out. The airliners were a non-factor thanks to that. I hope to return.
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From Jon Wells
on 01-Jan-2011 |
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Flew in to finish up the Operation Fly NC Program on Christmas Eve, and this was a great experience. As others have said, they are the only FBO in town, and treat you awesome. I was given a ride over to the Museum right away, and then called to get picked back up.... The linemen are mostly retired military, they know the meaning of service and they deserve a lot of respect, as they surely give it to you, even in a single engine prop. Thanks Wilson!!
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From Ron Mathis
on 14-Nov-2010 |
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Came into CLT to drop off my son for a US Air flight. Wilson's people were ready, willing and able to run us over to the commercial terminal. They have no competition at this big city airport and still treated this ordinary family like we were special. Service with a smile. Highly recommended. Also, CLT controllers, especially ground, easy to work with and helpful to this non big city airport pilot.
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From Jim Watson
on 07-Oct-2010 |
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Wow, wow, and wow. Wilson is a great outfit, and really made my first trip to KCLT a pleasure. Very professional and helpful staff, and a full range of services and pilot conveniences. I look forward to my next trip to KCLT or other Wilson locations.
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From Albert K. Holmes
on 31-Aug-2010 |
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Stopped here from Knoxville to pick up passengers from the airlines who came from Colorado and then we went on to the beach. Wasn't sure how my single piston would be treated at the big airport FBO, but the service was fantastic. Was treated like I was the most important customer there. They fueled the plane efficiently, quickly sent a shuttle to bring my passengers from the airline terminal, and even offered to carry their baggage to the plane. And all with a smile. Wonderful experience.
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From Dustin Rinebold
on 24-Jul-2010 |
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Outstanding FBO, which is even more impressive given they're the only one on the field. The line staff is phenomenal, and everyone is extremely friendly. I haven't been to any other airport in the Charlotte area, but I can't imagine anyone doing a better job than Wilson Air Center.
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From Drew Baird
on 09-Apr-2010 |
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Our flight department flies all over the East Coast. I cringe when landing at the "package FBOs" such as Signature, Landmark, Atlantic, which normally exist at larger airports. Wilson is by far the BEST FBO in North Carolina. I won't recount all the wonderful things they do (there isn't enough space), but whether we land in our single, one of the twins or the Kerosene burner we are treated like the most important people on the ramp. I cannot say enough good things about the staff and operation. Keep up the OUTSTANDING work.
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From Martin McLeod
on 31-Dec-2009 |
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They were very nice at Wilson Air. My brother and I stopped in, in our 172 for the operation fly NC stamp. They even gave us a ride over to the Carolina Aviation museum. Very top notch FBO! Oh and they didn't charge a landing fee like Wilmington did. Wilmington charged me even though I was doing the operation Fly NC program.
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From Kelvin Draughon
on 06-Dec-2009 |
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Wilson Air is a top notch organization. Thanks Rhonda for all your attention to detail. Wilson treats SE props like they are G IV's. I came in over the weekend, was met by three line guys...Pssst...Guys...Steve wasn't with me;-), a rental car at a fair price, great coffee, directions, personality and true hospitality. Leaving, I called ahead, plane was fueled, pulled up front and waiting. Place was packed and they treated everyone like they were the only customer on the ramp. Controllers were great as well. Great Class B experience.
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From West Jones
on 09-Oct-2009 |
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Many thanks to Gavin, Vince and the entire staff at Wilson Air Center Charlotte during our recent visit. Everyone there bent over backwards to take care of our passengers and aircraft. It's really great to see customer service at it's very best! N4380Y
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From Dave Spoor
on 13-Sep-2009 |
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Please pass on my thanks and appreciation to April Helms (CSR in KCLT) for her very timely handling and shipping of my "lost" personal bag. She overnighted my bag to my flight dept hq and I received it the next day - super service from a super lady. Thanks again.
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From Babar Suleman
on 12-Sep-2009 |
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Arrived for an overnight stay at Wilson. This is "The Best" FBO in the CONUS, if not anywhere. Due to a slight miscommunication the cab was not available. The staff immediately offered to drop me off at my downtown hotel. The Uptown limo/cab service next day insisted on bringing me back without charge. Apparently, Wilson Air Center demands of their affiliates and sub contractors the same superior level of service that they provide to their customers.
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From Thomas Berner
on 18-Aug-2009 |
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Rachael at Wilson Air provided us with a rental car for a trip when ALL other agencies were unable. Three passengers were able to complete their journey because of her assistance. She turned what looked like failure into success! Great service.
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From Jack Stull
on 12-Aug-2009 |
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Multiple night stays at Wilson twice in the last month with a Mooney. Excellent service from everybody. Fee waived with fuel purchase. Highly recommend!
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From Mark Swatek
on 21-Jul-2009 |
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On Monday July 20, 2009 Wilson Air hosted an AOPA "Town Hall" meeting with new AOPA President Craig Fuller and NATA President Jim Coyne discussing President Obama's User Fees on General Aviation. Over 220 people attended the meeting with static displays of Cessna, Piper, Pilatus, Cirrus, Falcon, Embraer and Hawker aircraft. Bob Wilson and his Wilson Air team with assistance from the local EAA Chapter 309 did an outstanding job moving people for parking, refreshments, Q&A and making it a very professional event. CLT Wilson Air GM Vince got us shuttled to and from the FBO and allowed us to enjoy an evening of conversation about aviation. Great Job Vince!
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From Ed Sanders
on 19-May-2009 |
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My compliments to the staff at Wilson Air Center. I flew my Baron to Charlotte, and we were given first class treatment. I was very impressed. The fuel prices were good, and all the people were very friendly and helpful.
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From Colin Summers
on 23-Apr-2009 |
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We landed our little Diamondstar at 10pm in a light rain. The lineman offered to grab the bags and showed my wife and boys inside. The CSR helped my wife select a hotel room for the night. They welcomed us as if we had stepped out of a bizjet. In fact, they shuttled us to the hotel, even though it was a little past their deadline for shuttle van service, with the pilot from a bizjet. This is definitely a case of service scaled for the charter jet crowd trickling down in a really nice way for us little piston folk. In the morning they happily grabbed the bags from the hotel's shuttle van and my kids settled into the comfortable lounge while I loaded up and did the pre-flight.
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From Jeff Poplin
on 01-Apr-2009 |
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I flew a T-38 in for a weekend and Wilson Air treated me very well! They met me at the plane with a shuttle and umbrella in a light drizzle. Highly recommended to anyone flying into a busy Class B FBO!!!
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