| Services |
|---|
- Aviation fuel
- Oxygen service
- Aircraft parking (ramp or tiedown)
- Hangars
- Passenger terminal and lounge
- Flight training
- Aircraft rental
- Aerial tours / aerial sightseeing
- Catering
- Pilot supplies
- ...
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| Aviation fuel services |
|---|
| Brand: | ExxonMobil |
| Fueling hours: | during regular FBO business hours, plus after hours call-out service (with prior arrangement and/or a callout fee); call FBO for details |
| Fuel prices as last reported on 26-Sep-2008 |
| 100LL Avgas Full service |
|
$6.89 |
Reported by the FBO |
| Jet A Full service |
|
$5.79 |
Reported by the FBO |
| Discounts: | Volume, 500 to 1000 gal = 8%
Credit Card Accounts and Pre-Paid Accounts |
Prices include all taxes. Prices not guaranteed.
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| Comments from AirNav users |
|---|
Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Joe Abrahamson
on 20-Sep-2008
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Used Resort a few weeks ago. Cannot believe that they call themselves an FBO and charge for what they call service. The two women behind the counter have an "I could care less" attitude (the younger one more-so) towards customers. Called ahead and it still took 20 minutes for our owner (a Hertz Gold member) to get the contract completed by the FBO. Had a pull up order at 0800 on our CL604. Arrived at 0745 to find the FBO locked up and the Jet 75 yards away. Called the emergency # and it went to VM. The # on the door is the MGR, who evidently does not answer the phone before 10:00 in the morning. Found the line guy 25 min later fueling another Jet on the other side of the lot. We finally got our Jet online as our pax arrived. Then the FBO took 15 minutes to process the owner’s rental car. Tried to talk with the MGR or owner about this situation and the desk staff refused to give us their contact info. We WILL NOT be returning to this FBO as long as it’s under the same management.
- From Tom Jensen
on 19-Aug-2008
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I agree 100% with the comments made by Marti Worth on June 23rd. This FBO is great if you like the smell of a disgusting, old bar that's full of smoke. The employees must chain-smoke inside the FBO- it smells that bad! The no free crew car comment is true as well- they offered me one for $25. No thanks. I think I'll go across the field next time.
- From Paul Hrabal
on 10-Jul-2008
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All perfect, service good, dog friendly, car waiting, no complaints would use again.
- From David Chalmers
on 08-Mar-2008
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We stopped overnight at COE yesterday and used Resort Aviation. They're remodeling the FBO but everyone was very helpful, friendly and efficient. Rental car was brought to the airplane when we arrived. Excellent service.
- From Tom Pelz
on 08-Oct-2007
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We landed on a Sunday. The staff at the Resort was courteous and helpful. Denise found us a wonderful "INN" to spend the night at. The Greenbriar is an old house, which has been changed into an Inn. We were three or four blocks from the downtown CDA. The lodging was wonderful and comfortable. The friendliness at the Resort Aviation was great, as was the service.
- From Bo O'Connor
on 10-May-2007
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I recently did a day stopover with Resort Aviation. Their somewhat antiquated facility apparently serves as the high-end FBO at this airport, and the prices reflect this. Seems that nearly everything here is expensive, especially for Idaho, but without some of the amenities you'd normally expect for the price. That said, the people were fairly friendly, and a nearby public ramp allows you to avoid paying a ramp fee. Fuel here is very steep, a cab to the Lakeshore area will cost $25 (no courtesy car), and the airport area lacks amenities in general. Rental cars appear to be available.
- From Don Eikenberry
on 31-May-2006
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I'm have my plane tied down at KCOE and recently locked my keys in my car while preflighting. Taxied over to Resort looking to maybe rent a car, drive home, get my spare key, and drive back. As I explained my plight to the ramp guy, he pulls out the keys to his truck and asks me how long I think I'll be gone... Way over and above what I was expecting. I was in a 152...
- From David Otto
on 15-Jan-2006
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This is an addenda to note I wrote here last week. I have received a letter from Resort Aviation promising to address the issues I raised and apologizing for my experience with customer service, stating that "All aircraft big or small are what we deal with and all should be given the same consideration". I appreciated the response. Everyone deserves a second chance and I will see if their (Resort Aviation) service improves on my next trip to Coeur d'Alene.
- From David Otto
on 09-Jan-2006
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I was there on a cold december day. Here was my experience: 1) engine preheat equipment was broken down. 2) Very poor customer service 3) I needed a start cart for an electrical power assist. No start cart (strange for a jet center!) 4) The ramp attendant would not help me with jump. I paid $5.45 a gallon and figured this price would connotate some level of customer service, not so. I would not recommend Resort Aviation to anyone who does not burn Jet-A. I wrote a letter to management about my concerns and requested a reply. None forthcoming. Need I say more?
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