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From Mike Wenz
on 13-Jan-2012 |
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Samantha and crew met us at the plane. Excellent service and very reasonably priced fuel. My passengers made a compliment about the nice clean bathrooms. Thanks for the great service and we will be returning.
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From Geo Hoover
on 03-Nov-2011 |
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I am grateful for service the staff at Tango one provides me. They meet me at my hangar, fuel me and help me move my cub in and out of the hangar. They graciously allow me to utilize their facilities as a base to meet and brief my students. They are always there looking out for me when I have needs. The convenience of the store, food and drink machines and of course the coffee bar! They have a very loyal customer with me! Thanks to Sam, Chris and the others!
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From Michael Maxwell
on 03-Aug-2011 |
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Great ramp service!
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From Andrew Wainwright
on 01-Jul-2011 |
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Sam, Chris, and others at Tango One are exceptional. I even ran into Sam one day at the Home Depot and was greeted with a smile. Friendly and helpful if I'm buying fuel or not, would highly recommend them to anyone visiting KFFZ.
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From Andy Hendrickson
on 18-Feb-2011 |
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5 Star Service at Tango One Aviation! Great Line Guys, Chris and brother Zach took excellent care of our Jetprop and even had time to drive me to breakfast and show me around the Air Museum! Thanks to Samantha for providing a very friendly and Clean Environment inside the FBO. Definitely a well run Business and always a pleasure to stop in for the day!
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From Scott Ewell
on 30-Jan-2011 |
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Sam is the best! This group really took care of us. We had a mechanical issue, and she recommended someone to us and everything worked out great! When you look up customer service, you will see Tango One!
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From Ken Nebrig American Yankee Association
on 23-Jan-2011 |
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What can I say.... I called up Sam and told her I had about 15 planes that wanted to fly in on Saturday for our Grumman type club lunch and a tour of the CAF museum. She said, "I'll take care of it...No problem". She took care of each of our 15 little Grumman’s like they were 15 Gulfstream IV's. She personally met us on Saturday with a smile, hot coffee & boxes of donuts and then turned over her lobby to all our pilots. Despite 15 aircraft arriving within a few minutes, Tango One got every one parked, fueled and serviced, as well as shuttling 45 pilots and guests to/from their aircraft as well as the restaurant on the other end of the field. I can't say enough about Tango One in general and Sam and her staff in particular. They make it look easy! Whether you are bringing in 15 aircraft or only one.... If you are flying into Falcon Field, don't go anywhere else.
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From A Mertz
on 19-Jan-2011 |
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Pulled into the other FBO on the field. Greeted, etc. Asked about using a crew car while we got topped off. No crew car. Called to Tango One and Scott took care of us. Had the keys ready and plane fueled when we got back. All this while being short staffed that day. Nice facilities, great service especially since we were in a C172. Will definitely skip the other guys and go straight to Tango One next time. Thanks Scott!
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From Kevin Crozier
on 16-Nov-2010 |
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The rental car was ready and brought to my plane when I landed. No one was around to direct me where to park or help me tie down. After purchasing 74 gallons gas they were unwilling to waive their $12 per night tie down fee.
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From Scott Smith
on 13-Oct-2010 |
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I have used Tango One for years Samantha, Chris and all the others always provide quality service with a smile. If you are headed to Falcon, you will not regret a stop at Tango One.
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From Jacque Walin
on 23-Sep-2010 |
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I was back to Phoenix for meetings this week and opted Falcon instead of Scottsdale. What a great decision. Tango One took care of everything including having the plane ready for our afternoon turn around. We'll be skipping Scottsdale from now on. Great experience.
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From Jeff Morhet
on 22-Sep-2010 |
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From start to finish...Team, Attitude and services are number one...Highly recommended! If you are coming through Phoenix, Falcon Field along with Tango One is your best choice. I've used them for overnight, fuel, O2 and other services for my guests and me. Once I had a mechanical issue enroute, called Tango One and they had a mechanic meet me on the ramp when I taxied up...Amazing Service. Thanks to Sam, Cris and the whole Tango One team!
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From David McNeill
on 21-Sep-2010 |
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Tango One does an excellent job supporting the Young Eagles flights. They provide ramp space, office space and fuel discounts to participating pilots. Speaking of discounts, apply for an Air BP credit card. BP provides a 5% rebate for vehicle expenses. In contrast, other Chase credit cards provide only 3% and then only if the FBO handles the transaction as vehicle expense.
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From Brian Smith
on 08-Jul-2010 |
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Terrific FBO I visited on my way from Florida to California. People were friendly, the plane was ready when I needed it. They provide oxygen and hangar space at reasonable rates. I will definitely be stopping in again on the way back to Florida
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From Mike Salmon
on 16-May-2010 |
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Three day stay this past week. Tango 1 is first rate all the way from rental car arrangements, reasonable hangar fees ($75/night C206), attentive line service and convenience of access. Little things add up, with the friendly greetings by all employees, free bottled water brought out to you upon landing, rental car waiting on the tarmac and congenial atmosphere. These folks have it all and I highly recommend a stay with them. Great job Chris, Samantha and all.
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From Ken Foote
on 10-May-2010 |
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Great experience! Like all the other comments about Tango One, everyone was terrific. Great to be welcomed by people and a company who appreciate your business.
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From Robert Young, Jet Solutions
on 05-May-2010 |
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Check out the excellent line service at Tango One, best in the valley with Chris and Zak cranking the experience up a notch! 4 thumbs up! Keep up the good work guys.
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From Michael Paskin
on 21-Apr-2010 |
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I recently started flying into the Scottsdale/Tempe area approximately once a month and decided to give Falcon Field and Tango One a shot for my overnight stay. I cannot stress enough how satisfied I was with the service. The line guys were friendly and attentive and met me with a cold bottle of water the second my feet touched the ramp. My rental car had been upgraded at no charge and was waiting for me right next to my tiedown spot. Samantha at the front desk was all smiles and had all the paperwork in order for a clean, quick check-in and check-out. Best 100LL price between the surrounding 3 GA airports. No question I'll be coming back.
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From Dave Bassignani N246GS
on 05-Apr-2010 |
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Stopped in on March 22nd in our CJ1. Samantha and the line crew did a great job with fueling, crew car and a rental car for the passengers. We'll definitely stop in again on our next visit.
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From Mark Johnson
on 31-Mar-2010 |
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Tango One did a very nice job of making us welcome at Falcon Field and providing services. I would recommend them to anyone looking for an FBO in the Southeast Phoenix area.
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From Wolfgang Weimer
on 01-Mar-2010 |
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We stopped overnight before heading down to Mexico. Owners took excellent care of us and made us feel at home. We highly recommend this FBO!
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From Steve Bruno
on 01-Feb-2010 |
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First rate FBO! Samantha and Chris along with their associates treated us like we owned the place. Kept our Meridian in the hangar during our stay due to marginal weather. Staff was most accommodating in all respects. We'll be back!
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From Randy Aarestad
on 19-Oct-2009 |
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Upon arrival at Tango One, the line crew brought our rental car to our Bonanza and helped load our luggage. They promptly filled my oxy bottle and went beyond our expectations for service. I will for sure arrive at Tango One on my next visit to Falcon Field.
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From Sean Vitale
on 31-Aug-2009 |
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Flew in on the morning of Aug 29th, temp already over 100. Came out in a golf cart to park me and ready with ice cold water. Had rental car ready, quick paperwork process. I have been flying into FBO's for over 15 years, no doubt this is the best I have ever experienced. I have a Debonair, nothing fancy, but was treated like a VIP! Will always stop here on my visits to Phoenix.
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From Jeff Hodge
on 20-Aug-2009 |
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Excellent service. Flew in for a business meeting. Landed with an oil leak. Line crew set me up with Shawn and they worked to fix it while I was at the meeting. These guys go above and beyond every time. The place is easy in and out with great rental car service in lobby. I stop about twice a year and I am never disappointed
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From Bill Gardner
on 27-Jul-2009 |
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I can't say enough good things about "Sam" and Tango One Aviation. I flew in today for an FAA Medical with the best, Dr. George Stavros on East Main Street, Mesa. Sam arranged for a crew car ($10.... More than fair) for the five minute hop to Dr. Stavros office, marshalled me in on arrival in 115 degree temperatures, had the like new crew car waiting plane side, and handed me several bottles of cold water, each at just the right time. Tango One had a nice little pilot shop with plenty of what you need, and is a clean and sharp facility. I was pleasantly surprised, and when my plans come that way again, I'll happily choose Tango One.
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From Larry Chapman
on 04-May-2009 |
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I only wish that all FBO's were as friendly and as well run as Tango One. In addition to arranging our car reservation, Samantha helped us connect with the local Cirrus Service Center to make a small in-field repair (my thanks also go out to Airpower quickly coming out to our plane to make the repair at no charge). Fuel prices were reasonable and I had our portable oxygen tank refilled at the lowest price I've experienced. Everyone was friendly and extremely helpful. This will be my "go to" FBO anytime I visit the Phoenix area. P.S., Friendliness must be contagious - the Enterprise car rental staff was also one of the nicest I've dealt with.
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From Mark Baltimore
on 02-Nov-2008 |
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We flew into FFZ on the 30th of November in our KingAir GT. I had a couple of conversations with Samantha and Nicole and cannot sing their praises enough. Everything was as advertized and service levels were very good. We will be using Tango 1 on all subsequent trips into Falcon. Thanks everyone.
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From David Carlton
on 11-Jun-2008 |
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Since Apr '05, I've made 48 trips from Carlsbad, CA to FFZ. I've obtained fuel, tie-down, & rental car services from Tango One every trip & have never considered going to another FBO or any other area airport. The staff at Tango One & the on-site Alamo desk is consistently helpful, prompt & friendly. They've helped me with a dead battery, hotel reservations when rooms were hard to find, & they've located an instructor to help me with a BFR that was due. I highly recommend Tango One and if you're wondering, I'm not a big spender. I fly a Mooney and rarely purchase more than 30 gallons of fuel. They treat you well regardless of how big your tanks are!
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From John R Fulton
on 10-May-2008 |
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I arrived at 1pm on 5/3. I was very disappointed, nobody came out to help, meet or direct me. I ended up towing my bonanza by hand to a spot. We then stayed around the front desk and could find no-body for about 15 minutes. We finally left when our ride arrived and returned at 6:30pm that evening, it was closed and doors locked. Lucky for us the gate was open, and we left.
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From Greg Camp
on 16-Apr-2008 |
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Nice place to visit good service and nice people that are there to help you out.
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From David Schwartz
on 08-Feb-2008 |
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I have used Tango 1 for the past 2 years and have found them to be a FBO that provides excellent service. They have gone above and beyond to make sure my passengers and I are well taken care of. If you come to Falcon field stop in and see them.
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From Jim O'Day
on 27-Jan-2008 |
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Wow, what a nice place to stop. Mike was so helpful it makes it easy. Been a few years since I have been at T1 but still excellent service. Thanks.
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From Ryan Joseph
on 23-Nov-2007 |
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Nice FBO has rental car outlet inside same facility. Pilot shop is average but adequate. Staff is pleasant and helpful all around.
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From Eric Grundelman, N5910M
on 30-Oct-2007 |
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On 4/6 2007 I arrived at 10pm 3 hrs past ETA due to WX and winds. And the line guys were there waiting and soooo helpful that my 2 and 3 year old kids sleeping in their car seats never woke up! The guys were great in helping get the kids out of the plane and into the car, also help with a ton of luggage. This is a FULL SERVICE at not so full price. Great job and I will see ya'll next time.
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From C. Lloyd
on 20-Aug-2007 |
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Was recently at Falcon Field for a meeting in Phoenix. The staff was great at Tango One. Met us at the plane with cold water and the rental car. Plane was ready at the front door when we went to depart several days later. Nice facility and great staff. Skip Scottsdale and the ridiculous gas prices and landing fees. Falcon field has good access and is far more user friendly.
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From Guy Townsend
on 22-Jun-2007 |
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My Flight Crew arrived at Tango One with a Maintenance issue. Upon my arrival the next day (Saturday) we have never had better treatment. We were provided with exceptional help. Mike (line manager) got us extension cords and a fan, cold water and lots of kind service for two days. I have never been treated better in 35 years of corporate aviation. We'll definitely use these guys in the future
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From Thomas Wieser
on 25-May-2007 |
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This was my third time in 3 years staying overnight with Tango One. Every time great experience again! The owners live and offer a nice and personalized service. Also: great selection of charts, both IFR and VFR, and rental cars on site!! Will come again!
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From Robert Sternoff
on 30-Apr-2007 |
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Tango One was excellent from touchdown to takeoff. This is a great FBO. After a full day of flying from Seattle we landed in the dark and rain at 7:30pm. The night attendant Mike met us and couldn't have made us feel more welcome. When we departed after a week in Phoenix the plane was fueled and Mike the day manager helped us with our luggage and untied the plane. On top of that I just received a hand written Thank You note! Tango One is super and I will use them whenever I am in the area!
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From Jesse Johnson
on 06-Apr-2007 |
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A+++++ The management and staff at Tango One Aviation are the best I have experienced anywhere in the country. Their prices are competitive AND their customer service is far superior to the competition. Thank you for taking care of my airplane and my family each time we visit.
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From Ashok Bajaj
on 31-Mar-2007 |
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I recently went to Mesa and was overjoyed with the help by the Tango One staff. I was running late and they checked up on me as well as setting up a rental car, accommodations when there was baseball training season starting. They even helped me a short outing instructions to Sedona. They are the best. I will definitely go there again and again.
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