| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Eric Robbins
on 10-Oct-2009
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I did my training at Tailwheels and love every second of my training. Even before I was a pilot I would show up and the owners themselves would take me out to fly with a student if there was room. I recommend everyone form your own opinion about Tailwheels.
- From Paul Mannion
on 04-Oct-2009
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In early Sept, I called Tailwheels Etc. to schedule tailwheel training for Sept. 23. I explained that I was flying to Winter Haven from Cleveland, Ohio specifically to do the training, and that Sept. 23 was the only day I was available, and was assured that an aircraft and instructor would be waiting for me. I called to confirm on the morning of the appointment, was told that my name was on the schedule, and was again assured that an instructor would be there to meet me. On my arrival, no instructor. It turns out he was out of state. I was told another instructor would be available in "5 or 10 minutes" After waiting 2-1/2 hours I finally left when no instructor showed up. So I lost a large amount of money traveling to Florida for nothing. E-mail to the owner of the flight school upon my return to explain the situation did not even elicit the courtesy of a response. Apparently customer courtesy is not a priority at Tailwheels Etc. I recommend going elsewhere for your training.
Response from John Amundsen, Tailwheels Etc. Inc.
Mr. Mannion, Again, I apologize for any inconvenience you may have experienced here at our school, but I would like to point out that your kids were on the schedule and not you. (They both seemed to be very happy when they left) We did call the instructor who was here after about 30 mins and you refused to fly with him. I would also like to ask you why you would Fly from Ohio to Florida specifically for a tailwheel endorsement and only allow 2 1/2 hours for an 8 hour course? Tailwheels Etc prides itself on customer service. If you would look at our feedback page on our website you would see that. Again I am sorry you had a problem and if you are ever in the area again I would be happy to discuss this with you.
- From Steve Weeks
on 07-May-2009
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I did my private pilot training with them last year. Their accelerated program is excellent. Unlike many other flight schools there are no hidden costs. I plan on returning to obtain an instrument rating in the near future
- From Adam Amundsen
on 18-Dec-2008
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Just got my CFI with Tailwheels, now working on the double II. Since new terminal opened flight school is using the entire old terminal making lots of space for students to study.
- From Glenn de Sena
on 02-Apr-2008
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Flew today with Crystal K. (CFII) for an IPC. Courteous, knowledgeable, and efficient staff. Their Web site is useful; online scheduling is a plus. Several different aircraft types to choose from (Cessna, Beech, Piper, Champion). Great place to fly; I'll be back.
- From Bill Smith
on 04-Feb-2008
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This is a great family run business. Once your there they go out of their way treating you like you belong. Thanks to John, Jonathon and Liz. Special thanks to Jeff for letting me hangout to see how everything worked while he did my annual. Best of luck to a great bunch of folks!
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