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From Dana Parry
on 26-Jun-2019 |
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Excellent service from the line staff and CSRs at Mystic Jet Center. The taxiway in front of the FBO was under construction so the line staff parked me under the tower, brought the rental car to the plane, and golf-carted us back to the plane upon departure. Special thanks to Traci for outstanding rental car support, friendliness and professionalism. Great tower personnel also.
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From John Dolan
on 19-Jan-2019 |
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We stop here frequently in the Cirrus. Never had a ramp fee but that 's probably because we always buy fuel. Never fails to be greeted with a smile and good service BTW, eat at Cafe 511 in the terminal - good food- and you can get a $.10 per gallon discount on fuel at Mystic Jet
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From Bill Midon
on 28-Nov-2018 |
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Arrived in our helicopter for an afternoon in Mystic. The line service crew did an excellent job refueling while we were in town, and the CSR's couldn't have been more accommodating with a courtesy car and restaurant advice. Thank You! We'll be back again.
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From Bob Case
on 03-Nov-2018 |
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A class act as always! Monica provided a beautiful crew car, for our trip to historic Clyde's Cider Mill. Mystic Jet Center makes flying so much more enjoyable!
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From Mark Weinstein
on 11-Oct-2018 |
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I arrived in the morning in an eclipse jet to go to Foxwoods. After arranging to buy the required amount of fuel to avoid ramp fees, my passenger and I took Uber to the destination. When we returned early evening neither the CSR nor the First Line person knew the location of the plane. Outrageous and embarrassing!! Turns out they had moved it to their alternate ramp, totally invisible to normal scans from the ramp to locate the plane. Took more than 15 minutes to retrieve the plane. I suggested compensation on the fuel purchase.... But their offer was offensive. When at all possible from now on I will use the GA ramp and the convenient gate.. Avoids unnecessary fuel purchases.
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From Doug Robinson
on 24-Aug-2018 |
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$200 ramp fee for:10 quick turn. Didn't have time to buy fuel. Won't be back. Personnel were nice, fees are excessive.
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From Alex Gold
on 23-Apr-2018 |
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Very nice FBO with great people
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From Shmuel Rosenfeld
on 08-Jul-2017 |
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My flight instructor and I made a quick stop in KGON for lunch in a Piper Arrow on 6/25/2017. Beautiful FBO. Very clean. Very high class look and feel to it. No facility fee. Very friendly. Good service. I will definitely be coming back.
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From Eric Hazen
on 08-Mar-2017 |
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Flew in for take-out from Chester's BBQ. Friendly staff, no fees (for me and my Archer), reasonable 100LL prices. Answered Unicom promptly and friendly line guy marshaled me in. Loaned me the crew car for my BBQ run. Nice views of the beach and Fisher's Island on the approach.
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From Vince Re
on 21-Jan-2017 |
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Definitely among the best FBO's anywhere. Clean, comfortable modern setting with everything you could want, and super-nice people that go out of their way to accommodate your needs.
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Excellent service from the line staff and CSRs at Mystic Jet Center. The taxiway in front of the FBO was under construction so the line staff parked me under the tower, brought the rental car to the plane, and golf-carted us back to the plane upon departure. Special thanks to Traci for outstanding rental car support, friendliness and professionalism. Great tower personnel also.
I arrived in the morning in an eclipse jet to go to Foxwoods. After arranging to buy the required amount of fuel to avoid ramp fees, my passenger and I took Uber to the destination. When we returned early evening neither the CSR nor the First Line person knew the location of the plane. Outrageous and embarrassing!! Turns out they had moved it to their alternate ramp, totally invisible to normal scans from the ramp to locate the plane. Took more than 15 minutes to retrieve the plane. I suggested compensation on the fuel purchase.... But their offer was offensive. When at all possible from now on I will use the GA ramp and the convenient gate.. Avoids unnecessary fuel purchases.
