| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Tyler Griffin
on 05-Oct-2009
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Another vote for KHND. Landed around 8PM "follow me" van was there right at the apron with no delay. Lineman tied down the plane and unloaded bags into the van before I finished folding charts. Everyone was extremely friendly all around---even opened up the upstairs bar for me while I waited for a friend to pick me up. Departure was the same deal: plane already fueled; ride out; bags loaded on; and airplane untied. Parking basically free ($5/night) plus no fees (at least there weren't any with my fuel purchase). Extremely well run, and excellent facilities (terminal, briefing room, etc.) Efficient ATCT and long, well-maintained parallel runways. Only disadvantage is that the surrounding terrain makes for circling-only approach minima, so LAS might be the only alternative if the weather really moves in.
- From Michael Katz
on 01-Oct-2009
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I cannot say enough good things about this airport and the people that run its operations. From the moment we arrived they were courteous, helpful, and friendly. Even the local Hertz rental car dispatcher, Keith, helped us out and saved us money. The facility is very nice. They run an FBO the way that pilots like to see an FBO run and they help make the general aviation flying a special experience.
- From Brent Marinan
on 22-Sep-2009
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Flown my Mooney in there many times and am always impressed by their over-the-top service. In my experience, it is one of the top FBO's in the country. A van always pulls up to help with bags and takes you back to the terminal. Will be in again this weekend and always look forward to it. Top-notch and friendly! Thanks guys!!
- From G August
on 17-Sep-2009
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Arrived at Henderson in our C182 and was greated by a very friendly van driver who helped us push the plane back to a tie-down, loaded up our bags and drove us to the terminal. Enterprise has a desk inside with our car ready to go. Super friendly staff, 100LL $4.50, overnight parking $5.00 and a "terminal area" fee of $5.25. On departure, a friendly van driver took our bags to the plane. Good job, Henderson!
- From Inger Fahmi
on 25-Aug-2009
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Excellent, friendly service from the folks at Henderson Airport. Upon arrival in our Turbo Arrow we were promptly greeted by a gentleman who loaded our luggage into the airport van, drove us to the terminal, and was quite helpful. Our fuel order was filled promptly. Tiedown was just $5/ night for a piston single. We rented a Hertz car, although a sign indicates that the free shuttle does indeed operate three times per day to the Strip. Reservations are required at least one hour in advance. The new exec. Terminal building is sparkling-clean and spacious. Excellent flight-planning area, and there's a restaurant upstairs. What more could a GA pilot want?
- From Tony Calvillo
on 11-Aug-2009
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First Class FBO, first time in here as I have always flown into KLAS or North Vegas. Next time I have to fly to LAS I will fly here. Crew car was available for a quick bite at the strip. Next time will try the restaurant upstairs.
- From Cleatus McDonel
on 12-Jul-2009
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THIS IS THE WORST AIRPORT I HAVE EVER EXPERIENCED. I am a ferry pilot landed a 1943 PA20 at HND. On landing I blew the tail wheel tire. The A&Ps on the field were too busy with jets to bother with me and wouldn’t even try to help. A local private pilot offered up an A&P friend. He found parts for me at the NORTH LAS VEGAS airport (a great place) and when they were changing the tire the airport manager arrived on scene and said that he was going to call the police if our A&P touched the aircraft. We ended up changing the tire/tube ourselves while the A&P drove around the field until we were done and then came back to inspect it (but not touch). It appears to me that this airport manager wants the small aircraft OUT to make room for the jets and is willing to make it tough on the little guy. I even asked to borrow a crew car (which is advertised on here) and was first lied to and then told that if I could put 250 gallons of Jet A in my piper I could have one. HORRIBLE ATTITUDE.
Response from Dennis Anderson, Airport Manager, Henderson Executive Airport
I can assure Mr. McDonel that we are happy to service all types of aircraft at Henderson, including single-engine pistons, and many other AirNav comments here attest to our desire to provide the best possible customer service. The difficulty was that instead of using one of our based service providers specializing in piston aircraft maintenance, he attempted to use an independent A&P that has not met insurance or other requirements and is not authorized to work at any of the five county-owned airports. The guidelines for use of crew cars are simple and posted online. Our customer service representatives tried their best to assist Mr. McDonel and we hope he comes back.
- From John Wiegenstein
on 02-Jul-2009
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What everyone else said! We flew in our RV-6 recently to catch a concert in Vegas. This FBO has top-notch service, friendly people, and a very nice facility inside with lots of amenities. Overnight tiedown was $5 per night, and full serve fuel was not too much more than self-serve. The line crew even did a nice job cleaning the bugs off the canopy for us - all we did was ask, and it was done quickly and at no cost while we ate a good breakfast at the restaurant upstairs. Definitely a good place to fly into if you are going to Vegas. Be aware, though, that you will get skinned for $40+ for the one-way cab ride to or from the Strip area. Might be better to rent a car if you will be there for a couple days.
- From Miles Worthen
on 18-Apr-2009
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Flew into Henderson at about 8:30 and was greeted by a follow me van. Was taken into a parking spot on the crowded ramp and was greeted by an extremely nice lineman. He helped me with all of my bags and even took me around and showed me some of the big corporate iron that had flown in. They arranged a great hotel, Wingate Inn, with a free shuttle and excellent Henderson pilot rate for the night. The FBO also provided a free shuttle to McCarran for me to catch a commercial flight. They went above and beyond the call of duty for a guy flying a Cherokee 180. Cannot wait to go back!
- From Tom Moody
on 06-Apr-2009
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Back again! Love flying into this airport. Had a rough flight over and Alice & Donna had some "Vegas Water" ready for us when we got in. Some of the nicest people you'll ever run into at this terminal.
- From Brian Rennie
on 01-Apr-2009
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Have flown in here quite a few times and the people are ALWAYS some of the most friendly and helpful people at an FBO I have found. The airport to fly into for Las Vegas
- From Bo Landess
on 28-Mar-2009
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Flew in for the first time in a C172 and the "Follow me" van was right there to greet me and had my plane tied down before I could get the door open. I opened the baggage door and they had my bags out and into the van without me touching them. Tie down was $5, counter help had me directions to the hotel and out the door in less than 15 minutes. The next day I was departing in a very stiff wind and the guys helped out adding a quart of oil by supplying the funnel and shop towels while I preflighted. It is by far the best FBO I've experienced and they have succeeded in setting the bar extremely high. Excellent work. Highly recommended.
- From Les Soltes
on 21-Mar-2009
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Landed at KHND for the first time on Thursday - Coming from SMO it is a shorter flight than to North LV which saves flying around the Class Bravo. The Follow-Me van was right there, took me to a close tie-down ($5!) and helped me tie down my Duchess. The counter help was amazing, and the shuttle works three times a day now, with a 30-minute notification (10am, 1pm, and 4pm) but only one way. I see no reason to go anywhere else!
- From Tom Moody
on 16-Mar-2009
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Landed at HND for the 3rd time in 2 months and everything was great! No "follow me" van this time, but come on if we can't park our planes; we've got other problems. Alice at the front counter was a pleasure and one of the single most reasons why we will be back next month! Free shuttle rides have stopped, can't blame them in this economy, but Hertz is in the lobby and for $29.99 you can save alot of money.
- From Curtis Norton
on 11-Mar-2009
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The lack of a shuttle will make us put up with the issues at KVGT. With a 50-dollar cab ride to the strip and a 45-dollar return even KLAS seems a reasonable alternative at those prices. Used HND in the past and enjoyed it tremendously and the staff was great. This time however there was no van/linemen to meet us at the ramp (not such a big deal) followed by a lackluster effort by the counter help. Does leave a mildly bitter taste.
- From S. Dupuis
on 23-Feb-2009
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Landed HND, FBO great, Upstairs restaurant awesome as per usual. Great Shuttle ride to Hotel. We were told this is the last week of the free shuttle. MAJOR BUMMER! I hope the airport comes up with equivalent service :(
- From Alan Horowitch
on 22-Feb-2009
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I have had excellent service at Henderson. Three times over the past 2 months -- and returning this week for another business trip. I don't understand some comments on the poor service. Lineman and counter personnel are some of the friendliest around. Being a #1 customer, I usually rent from Hertz and receive excellent service from Keith, though I've had very good rentals from Enterprise in the past. Besides the large, clean, and modern facility, gas prices are pretty cheap and the overnight for my 310 is a whopping $5. A couple of years ago I used to fly into LAS -- what a disaster. If the controllers aren't kicking you around Class B on approach (and departure), the linemen are surly (but always have that open hand ready for your tip), and the counter personnel treat you like you just killed their dog. All of this for a mere $50/night (at that time -- more now). Avoid LAS like the plague that it is and go to one of the nicest FBOs around at HND.
- From Jared Despain
on 05-Feb-2009
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I always bring my students to Henderson to do their towered landings because of the friendly control tower. The city took control of the airport no other FBO's exist. But that is fine. They have a nice waiting area and free hot cocoa, a nice flight planning room.
- From Tom Moody
on 27-Jan-2009
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Flew in last night for a birthday dinner. First time into HND, usually fly into VGT, pleasantly surprised how helpful they were. Wish they had a crew car for the little guys not buying 150 gallons, but the gentleman at the Hertz desk was nice enough to get us a nice Avalon. Will fly into HND more often now.
- From Bill Perry
on 12-Jan-2009
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I flew into Henderson in a Seminole and am usually there about once every couple of weeks. I have always found nothing but friendly staff and helpful people working behind the counter and on the line. Recently we were stuck in Henderson for the night on our way back to Phoenix due to unforecast thunderstorms in the PHX area. We notified unicom about 50 miles out that we were returning and he said he would wait for us. Security met us at the airplane and gave us a ride inside. They were very accommodating and allowed us to stay at the airport so that we could depart as soon as the weather broke. I must say this has always been an all around great FBO to fly into along with good SS fuel prices!
- From William Tomlinson
on 12-Dec-2008
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Very nice place. Well-run, and managed to serve pilots. The front desk staff was very helpful, courteous, and the line staff promptly fueled the plane and secured us a shuttle to the hotel. Won't hesitate to use them again.
- From Daniel Lubell
on 30-Nov-2008
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This was my first time to HND, and I would certainly go again for the facilities and service. Also consider the savings in flight time versus VGT, if you come from the south. You can get a free van into town, and if scheduling works out, they will pick you up on a return trip. They maintain a good website with details on van rides, loaner cars, and rentals. The staff was great, starting with the lineman who tied us down in the rain and helped with luggage. The desk staff who were still smiling though working on Thanksgiving on a gray-rainy day. To the van driver who made an extra effort to get us to our hotel earlier than we expected. When departing, I appreciated the well equipped briefing room and the courtesy of the staff. Overall, everything was better than expected and I will return.
- From Richard Weiner
on 29-Nov-2008
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KHND is always my stop in Las Vegas. Easy access (especially from the south), nice runways and plenty of tie downs. Fuel is reasonable to cheap and the service has always been great. Usually a van will quickly come out to greet you, although during busier times it may be 5-10min. They will tie down your plane then shuttle you to your hotel and even pick you up with minimal advance notice. Pilot lounge is clean and comfortable with spotless bathrooms and a nice flight planning area. I have used KHND/this FBO several times over the past year and have never been disappointed. I'm happy to support it in any way I can.
- From Rich Martindell
on 14-Nov-2008
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It will be a cold day in Las Vegas before I go back to Henderson Executive. I sent an FBO notification online and got a confirmation call from the car rental agency to confirm my requirements but when we arrived on time the FBO didn't have a clue we were coming, didn't know who we were and didn't have anybody to assist with parking so they suggested I hold with engine running for 15 to 20 minutes until they could get a line person to help. We found a parking space on our own and hand pushed the Malibu into the slot. Once inside the car agency had my reservation but they didn't have a car and had to get one from another location. Conversely, every arrival at North Las Vegas has been met by a cart to lead you to a parking spot as soon as you clear the runway and the service is efficient. I was arriving from the south and didn't want to fight IFR arrivals at McCarran to get to North Las Vegas. I won't make that mistake again.
- From Ken Calman
on 09-Nov-2008
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Our Breakfast Club flying out of the Phoenix area made this a stop yesterday morning and I'm hoping it'll become a regular. The ramp has lots of parking and a very efficient and friendly Tower. Upstairs in the Executive Terminal is a fine, classy restaurant; "The Landing Strip" I think it's called, for excellent food at reasonable prices. Great stop!
- From Dale Christensen
on 03-Nov-2008
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Went to Las Vegas last week with my parents and arrived just in time to take the last shuttle into town. Fuel is among the cheapest in the west, and the service was great. No delays by ATC getting into Henderson. KVGT has same prices for fuel but they have always been busier and more congested in my experience. If going to Vegas for a few days, KHND is where I always go.
- From Kate Pirie
on 02-Nov-2008
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The staff at Henderson could not be more helpful. Also when I had a problem with my avionics they gave me the number of Matt Lykins of Mojave Aviation. He came out on a Sunday to sort out my aircraft and get me away in a timely fashion. An absolute gem. All round a very helpful airport and excellent personnel.
- From Ryan Petersen
on 28-Oct-2008
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Henderson has rental car companies open on weekends and a shuttle to/from the strip.
- From Frank Holbert
on 25-Oct-2008
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A new restaurant has opened above the FBO. I've had both breakfast and lunch there and both were good. Dinning inside or outside with a great view of the airport. The restaurant is owned by the same people who own Foxy's in Mojave.
- From Gary Lewis
on 16-Oct-2008
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Disappointed with the customer service at the front desk at this FBO. Called ahead to get a mini van taxi that would seat 4 with luggage and get a car that everyone has to squeeze in instead and I had to take the luggage in a rental car. Was told there were no taxi's like I requested in town...Don't believe that when you see them in mass all over town. Do what customers ask and there wouldn't be a need for this negative comment. This is a great alternative to LAS much cheaper but I rather pay a premium price and receive premium service than receive what I got.
- From M. Randolph
on 06-Oct-2008
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Flew from San Diego to Henderson with one stop at John Wayne. I've been to a number of FBO's and I can safely say this was one of the best experiences. Great service, awesome prices (FS 100LL was .04 cents less than SS 100LL at my home field). Shuttle service was easy & convenient (just be ready to go on an even hour, i.e. 2, 4, 6 pm). Very nice staff & great pilot lounge. I highly recommend HEA and I'll be back.
- From Ken Elias
on 26-Sep-2008
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Service at the FBO remains excellent; the downside is that Henderson is getting busier! Sampled the restaurant for b'fast - quite good, big menu, way better than the usual greasy spoon. Great view of the ramp/runways.
- From John Nelson
on 14-Sep-2008
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I love this FBO! It looks like a Signature but they are still courteous to the little guys! One of the best FBO's I have used. Only complaint is that their AirNav page shows that they have crew cars but I have asked for one every time and they are not available.
- From Michael Cleland
on 02-Sep-2008
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This is how all FBOs should run. Courtesy was not reserved for the jets alone. As the 6-person family spilled out of our single, the ramp van was ready with air conditioning and cold water. Bag handling was fast and friendly, as was the cab call. Well done.
- From Ray Fey
on 26-Aug-2008
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Henderson Exec has a great new building, got lots of help nice folks. Called the Wingate at 3041 Saint Rose a short distance from HND Pilot rate of $69 in a nice new hotel. Nice 3-day stay.
- From Taylor Scott
on 19-Aug-2008
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Not your typical local government run FBO. They paid for a one-day rental car from Enterprise since we were taking more than 250 gallons. They have excellent, new facilities with every major amenity that you could ask for in an FBO. There is a restaurant that just opened above the FBO, it has some of the best, if not the best food I've ever eaten at an airport. The prices are really competitive and the people are friendly. Just use caution at night or during IMC, LAS may be a better choice during those times for safety.
- From Christopher M. Tochterman
on 29-Jul-2008
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I can't say enough good things about Henderson Executive! Have always used North Las Vegas for previous visits. The service at HND is outstanding and all personnel are extremely friendly and courteous. Rented from Hertz on site. Full service fuel was 5.22, exactly $1.00 less than self serve at my home field in Spokane WA.
- From Dustin E. Hoffman
on 28-Jul-2008
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We had high expectations from reading the other comments, and were not at all disappointed. The tower was very friendly, we were met immediately with a "follow me" van that led us to our spot, and then given hand signals to finish. Our limo was allowed out onto the ramp and everything was perfectly coordinated. Coming back, the terminal is beautiful and spotless, and the staff very friendly. I wish all FBO's were like this one!
- From Don Rood
on 26-Jul-2008
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I flew into KHND on July 21st 2008 and departed July26th 2008. This is the kind of airport service by which I will measure all others. As soon as we landed there was a "follow me" van to lead us to a parking spot. The driver enthusiastically helped us with our bags and then we caught the free shuttle service to the MGM Grand. When we were ready to leave, the same free shuttle picked us up and delivered us back to KHND where our plane had been fueled while we were gone at 70 cents less per gallon than my home field in San Diego. The staff at the counter were cheerful and helpful. There was a well equipped pilots room to check weather and file a flight plan. This was my second trip there this year. The service wasw exactly the same last time. I just neglected taking the time to give them the praise they deservr. BRAVO!
- From Tony Goetz
on 24-Jun-2008
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Flew up to HND in a 172 with a friend for lunch. We were escorted in by a van, marshaled into a spot by a lineman, immediately given cold bottled water, tied down, and given a recommended place to eat by the two friendly linemen who helped us and drove us to the lobby. A courtesy ride to and from lunch, and the plane was fueled and ready when we returned. Far above and beyond what we expected! Looks like the positive reviews here are well founded. Henderson will be my airport of choice whenever flying into Vegas.
- From H Taylor
on 31-May-2008
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With a place like this, why land anywhere else on a trip to Vegas. Great people and service. Lowest fuel price in the area, and a very nice, new FBO building. Hertz now has cars on-site too. Always a great stop.
- From Jon Nevin
on 29-May-2008
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Aside from being one of the great FBOs around the country, oxygen service on portable bottles is only $20 and $25 for fixed bottles. I haven't seen anything this low anywhere else (usually 2-3 times more). Keep up the good work HND
- From Mark Temple
on 13-May-2008
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I flew in to HND last weekend to drop off my niece. This was one of the better FBO's I have used. I would highly recommend them. HND is a perfect alternative to LAS. Cheap fuel, first class service, and excellent facilities. Great iced tea in the FBO, too.
- From Steve Lupinacci
on 21-Apr-2008
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Really enjoyed the difference by flying into Henderson instead of McCarran this weekend. Saved $3.00 per gallon!! on fuel and no IFR delays.
- From Robert Johnson
on 20-Apr-2008
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Definitely the place to stop when visiting Vegas. Great facility with friendly people and decent prices on gas. Cab ride to downtown is about $40, but they have a free shuttle if you arrive at the right time. Tip: Call ahead on Unicom if you want a cab since they can take a while to get there.
- From Shawn Moore
on 05-Apr-2008
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Great place to stop and park for a few days. They are there waiting with a follow me truck while taxiing in. Hats off to Charlie in the tower, he's the best!
- From Donald Clark
on 23-Mar-2008
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I have been flying into Henderson for the past 15 years and since they have constructed the new terminal and runways it's about the best airport in the country. The tower and airport Personnel have always been very nice and helpful the same as they are now.
- From Stuart Gitlow
on 15-Mar-2008
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Excellent service, excellent fuel prices, minimal additional fees, and they even offered us a couple of courtesy water bottles on our departure due to the dry heat in the middle of the day. What a great combination, and we'll definitely return here our next time in Vegas.
- From Mark Gonzalez
on 02-Mar-2008
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My experience at HND was amazing. I really do not see how their service can be topped. They know how to greet and treat pilots from landing to takeoff. Convenience, great service, and a super facility. Why would you go anywhere else? I won't visit another Las Vegas airport unless they offer to double my bet on the craps table.
- From Sean Dickerson
on 25-Feb-2008
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Well, I've been here a couple of times so far last year and this year. Being based out of Las Vegas, but do contract pilot work all around the nation, I cannot tell you how great the service really was. I still remember my first time there. We had a limo already waiting at our spot before we shut down, the line service guys were all ready to chock the plane and greet us. Customer service gals were equally awesome! Definitely a must if you're traveling to Las Vegas!
- From Mike McNeill
on 11-Jan-2008
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Flew in this weekend, after reading all the positive reviews about this airport. I can tell you none of them were exaggerating. Great service.. 2 way shuttles to and from town, a van met us as we were taxiing to transient parking and guided us in, had us all tied down before we even got out of the plane. Gave us a ride to their brand new terminal building. Overall just great service. I may never go to North Las Vegas.
- From S. Dupuis
on 01-Jan-2008
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Landed HND on our way home from St. George UT, just to check it out. Line and FBO service is outstanding. Hopped online to get hotel prices. The shuttle takes you to the strip and runs on even hours. We called for the shuttle the next day about an hour ahead and were picked up at our hotel. Tower was great; departure was in a giving mood and cleared us through Bravo for the climb out. We will return.
- From Josef Frisch
on 31-Dec-2007
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The airport and FBO buildings are nice and the staff helpful, but it is quite a ways from the Las Vegas strip. The free shuttle only runs every 2 hours, and a taxi is about $40 each way. If they could improve the transport situation this would be a very nice place to fly in.
- From Ron Chew
on 17-Dec-2007
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Stopped into HND for the weekend. Probably the 10th time I've been there this year. Everytime treated with 1st class service all the way from the line guys to the front desk. Beautiful building, great amenities, and just a very nice experience overall. Prepare to be treated like a Rock Star when flying into HND.
- From Arturo Hugo
on 30-Nov-2007
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Great airport and the free shuttle both ways was perfect. One caution at the fuel island is that the pump takes about 10 seconds to get fuel to the nozzle after squeezing the handle so you may think you did something wrong and keep retrying (I did). Having a functioning air hose at the island was a lifesaver as my nose strut had completely deflated (slow leak).
- From Jim and Janet Waitkus
on 23-Nov-2007
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On November 17th, we flew into Henderson Executive to catch a Las Vegas show and dinner and we were greeted by the "follow me" van that took us to our parking spot, tied our plane down, and gave us a ride to the FBO. Once inside, everyone was so kind and helpful. They arranged an immediate ride in their free shuttle to the Hilton and our return the next day. We cannot say enough about our wonderful experience and how it truly made our trip memorable. Thank you so very much.
- From Ben Hallert
on 16-Nov-2007
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Hertz gave away our car, but the folks at the front desk found us an Enterprise crew car to use, and it _saved our bacon_. We skidded into the chapel driveway and ran inside just as the ceremony started. Wouldn't have been possible without their quick thinking. A+++, will absolutely use anytime I'm in Vegas.
- From Jon Nevin
on 02-Nov-2007
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Top notch! This is probably the finest FBO I have been to. Great service, nice facility. I highly recommend them for your flights to Vegas.
- From Michael Mahoney
on 30-Oct-2007
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10/28/07 – I decided to fly into HND instead of N. Vegas based on comments here. I Flew in VFR from the North with flight following but no Class B clearance. I should have gone around the West side of the mountains and entered via the South. The VFR corridors are ok, but you are low, and very close to the mountains. I departed South around the hills and turned North...Much nicer. Airport was great! Met by 'follow me' van. He tied me down, loaded me up and drove me to the FBO. $4.06 Self Serve. $7/night ramp fee even with 100GAL purchase. Very friendly FBO.
- From Brian Earl
on 28-Oct-2007
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Spectacular service and facilities. Upon arrival lineman guided us to parking, helped with tie down and luggage and then gave us a ride to the terminal where our rental car was waiting. When we departed we experienced the same great service. Only downside is Las Vegas app/dep controllers, they are less than friendly and basically unwilling to assist VFR traffic at least in my experience.
- From David Werntz
on 24-Oct-2007
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Great experience. Had planned to land LAS on a Fri night, but ATC said "unable". I diverted to HND. Tower helpful since I was unfamiliar, van led me to parking and lineman loaded our bags in van, took us to FBO building, and loaded our bags back on a cart and took them to curb for shuttle. Free shuttle ride to MGM Grand. Glad I was parked at HND ($5/day) not LAS ($50/day) since I had to leave the plane extra days as a result of the severe turbulence back into the LA area (Santa Ana winds). Will be back.
- From James Magill
on 14-Oct-2007
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9/25/07 stopped for fuel east bound. Great price and self service area. Good stop...
- From Brent McManus
on 13-Oct-2007
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This is the best service I have had at an airport in my 20 yrs of flying. Upon arrival, line crew loaded our bags into the rental car. Upon departure, 3 members of the line crew assisted w/ loading, unloading, and reloading the plane. Very nice and new facility with extremely reasonable rates for fuel and parking. Way to go guys.
- From Philip Diggens
on 29-Sep-2007
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I can only add to the positive experience at HND. As soon as we had taxied in we were met by one of the line staff that tied the aircraft down and helped us with our baggage. We took the free shuttle to the strip and were in our hotel less than 1 hour after landing. The FBO staff is really friendly and helpful and I will definitely be using HND when I visit Las Vegas in future/
- From Mark Stratford
on 15-Sep-2007
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Been a while, much has changed. However, the excellent service remains the same. Transient is in front of the terminal, self-serve has moved. Henderson is growing up, still a great place to use for Vegas. Hertz is on site and very competitive. Haven't used the free shuttle.
- From Christopher Dean
on 16-Aug-2007
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We spent 8 days out there going up and coming back daily. The line crew simply rocks -- they are thorough, efficient, professional and safe. The customer service teams on all of the shifts are friendly, and know how to take care of the customer. And the icing on the cake -- the fuel prices can't be beat! From the second we arrived to 8 days later everyone there at the FBO who dealt with us left us with a positive and warm impression. We will make this FBO our choice FBO for our trips to Las Vegas. Thank you to everyone who works there!
- From James Sanders
on 15-Aug-2007
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I really enjoy flying into HND because the staff is all extremely friendly and helpful! They also call you by name...Nice touch! Leaving Vegas today, I called for a ride, my wife and I were treated to a Limo ride back to the field! Best service I have ever had anywhere. Good prices on FS 100LL too at 3.92. Fueler even crawled under my low wing to get the chains in 109' temps, very helpful! It’s the only place for me when going to Vegas.
- From Ted Louis Glenn
on 31-Jul-2007
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Excellent service this past weekend. Met upon arrival with a van and a cold bottle of water. Hertz car rental keys were at the front desk. Tie-down fees are $5 per night.
- From Brian Brandfas
on 23-Jul-2007
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Flew in for the Hopkins/Wright fight. Considered North Las Vegas but friends in the area convinced me to try HND. Couldn't be happier with the experience. Line personnel met us at the plane with cold water and a ride to the terminal. Enterprise had our car ready to go. Within 15 minutes of landing we were on the road to our hotel. On departure day called from the hotel for fuel and airplane and paperwork was ready to go when we arrived. All in all a fantastic experience. Will use HND for all my trips to Vegas.
- From Steve Rudner
on 18-Jun-2007
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One of the best airports I have ever flown in to. This began with ground control. This was my first visit to HND. The ground controller was very nice, directing us to the tie down area in front of the executive terminal. As soon as we pulled up to the tie down, there was a van parked in front of us. The driver offered us a free bottle of cold water and helped us tie down the plane, then drove our baggage and us to the terminal where a van was waiting to take us to our hotel (South Point). This transportation was also free. The usual van pick up is on the even hour so you should plan your arrival around this time. The employees were equally as courteous. Gas was a reasonable price and you have an option to save a little if you use the self-service but it was only a .20-cent difference to have the truck do it. You should supervise this because I asked them to fill to the tabs but they topped me off. With a density altitude of 6, 000 feet, it made for a difficult climb out.
- From Eldon D. Chuck
on 22-May-2007
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5/17-20/07. The FBO here is one of the best that I have visited. Julie and Alice are very helpful, courteous, and do business with a smile. The Avgas price is very reasonable for a busy and popular spot. If flying to Las Vegas, it is a must to stop here instead of McCarran - the controller gets you out fast and you don't have to wait behind 12 jets. Even on a busy day you can take off VFR and get IFR en route. Free shuttle to the strip and free shuttle back with about 45 minutes notice. Can't say enough, but this is the must stop while in Vegas. VERY PROFESSIONAL SERVICE.
- From Tim Hodges
on 20-May-2007
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Followed van to tie down. Had my bags and family in the courtesy van before I finished the paperwork at the desk. Great service in and out.
- From Thomas Wieser
on 17-May-2007
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Definitely best choice if you are going into Las Vegas! We chose the self-service for refueling. Great service by the ladies on the front desk. We got a drop off on the strip and got also picked up again at no charge. Once again, great service. We even got our windscreens cleaned overnight (on a PA-28)!!!
- From Robert Barra
on 11-May-2007
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The employees at Henderson were very nice and helpful! They gave us water right at the plane when the weather was 88 degrees at 10 am!!! HOT!!!! for us. The driver took us to the strip in between his scheduled runs. Even though he didn't have to. Every one was very friendly and welcoming. We appreciate the service!! We will definitely come back!
- From Robert Boerner
on 16-Apr-2007
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The folks at HND are great. While they indicate the shuttle is on a schedule, they were more than happy to drop us off at the strip between the regular runs and even came out to pick us up at the MGM when it was time for us to head back to the airport. They provide wonderful service!
- From Ken Okin
on 15-Mar-2007
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Great folks, Great low fuel prices. Hertz will drop off a car there so you don't *have* to use the on site Enterprise. If departing on Sunday expect a long delay. I was #2 behind a Citation who was told that it was going to be 15 to 30 mins before *they* would get out. We both quickly cancelled IFR and departed VFR to the south where we re-acquired our flight plan once after out of the terminal area. So remember to bring your VFR chart so you can do this legally :-).... BTW while in Vegas try flyaway indoor skydiving...
- From Karl Sherwood
on 14-Mar-2007
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Great place. Got vectors from Las Vegas approach on way in (we were in a C172 VFR) and there was a van waiting for us to take us over to FBO building before our engine had stopped. Lineman carried our bags to the landside bus and took us to our hotel on the strip - this was outside the normal two-hourly trips they make. On return aircraft was topped off as requested, people in FBO were friendly and Enterprise guy helped us book a car at our next destinations. A great place to stop!
- From Holger Grossmann
on 13-Mar-2007
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Excellent service! Landed, follow-me was already there, took me to parking spot and gave me a ride to the FBO desk. Rental car (Enterprise) is right next to desk. Since I intended to depart after hours, they gave the service bill to the security personnell. Even during night time it was easy to plan my next flight. I would recommend HND any time!
- From Glenn Whetzel, Cherokee 180
on 12-Mar-2007
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WOW! Great airport. We were escorted to our parking at the ramp. Our rental car was delivered to our plane. They unloaded the plane for us. The desk staff was friendly & professional. Nice new terminal. Full service fuel cheaper than most self serve. We will visit again, many times!
- From Richard Gurr
on 22-Jan-2007
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Great place to land and fuel. Very nice facilities and friendly and helpful staff. They now have a free shuttle service into town. This is now my new Las Vegas destination.
- From Zubin Leonard
on 16-Jan-2007
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A change of plans caused me to divert to KHND instead of my usual destination of KVGT. What tremendous service. Jan Johnson, the manager, greeted me at the FBO desk and she cheerfully directed her staff to attend to my every need. Enterprise was standing by to assist and with Jan's direction, I was able to pick up my passengers, refuel and be on my way back to KMYF within 30 minutes. The service and support will now make this my destination airport whenever heading to Las Vegas. Easy in, easy out, great fuel prices and service.
- From Reid Watkins
on 31-Dec-2006
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Stopped at HND today on my way from FUL to Monument Valley, Utah and was totally impressed. Beautiful new facility with terrific customer service. The ramp was full of Lear’s and King Airs yet when I showed up in my C150 to buy 15 gallons of 100LL everyone hustled to get me fueled and on my way within 20 minutes. I was thinking of stopping instead at Boulder City but got scared away by some of the comments here on AirNav. Glad I went to HND. I'll be back.
- From Tom Jones
on 30-Dec-2006
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I flew into Henderson for the night in a Tobago (TB-200). A shuttle van met us at transient parking (ample room) and helped me tie down the plane, loaded our bags in the van, and gave us a lift to the FBO. I had called earlier that day and reserved a car, which was pulled in front for us before we finished leaving a fuel order with the friendly ladies behind the desk. When we returned the next day, again friendly service at the desk, and even a complimentary Pepsi and water after our inquiry about a vending machine. The Enterprise guy took care of the rental paperwork, and another shuttle guy took us out to the plane that also helped untie the plane. All around great friendly service and great cost ($5/night and $3.49/gal) for a light single. I will definitely choose KHND next time over KVGT. Thanks KHND for helping to make a memorable trip up to Vegas!
- From Tim Hodges
on 11-Nov-2006
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Very nice. Arrived at 8:45am and it took 50 minutes for a cab. Since we were already late for a meeting it was a major negative. Never had that problem at North Las Vegas.
- From John Keller
on 11-Nov-2006
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Arrived 10/27 in PC-12 and departed 10/29 for KSBA. Due to Sunday departure, had to wait 25 minutes for IFR departure, but everyone else was waiting, also. Great service from all line and front desk staff. Easy service coordination by phone and e-mail. Enjoyed the GREATEST GEN AV terminal in the USA! Excellent use of space and color! Know that Clark County Department of Aviation has to be very proud of this one!
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