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From Logan McGowan
on 17-Aug-2013 |
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That staff here was great! We flew in for a surprise birthday party we were joining in Hot Springs, and the staff here helped make it successful. We appreciated their help with a courtesy car as well as adding fuel onto the plane when we were ready to leave. They also helped us out with directions and were very friendly! A+++! You guys rock!
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From Steven Wood
on 03-Jul-2013 |
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Easy airport to fly into! Great FBO with friendly and informative staff and decent fuel prices. Hertz and Enterprise counters at the terminal. Easy access to local attractions. Memphis Center accessible from the ground for IFR clearance delivery and departure. Really enjoyed my stress free trip into Hot Springs!
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From Bill Hoglan
on 24-Jun-2013 |
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No complaints during our 3-day visit. Great service from arrival to departure for the parking, tiedown, fuel, rental car, access to ramp with the car, Terminal facilities and local information. A nice old Terminal from yester-year. Enjoyed the visit. Bonanza Bill
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From Rick Genter
on 17-Apr-2013 |
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I called 4 days before my trip to HOT, the CSR would not help me find a hotel and would transfer me to a rental car company. Obviously she did not care whether or not I had a car or hotel room. I finally found a room 35 miles from the HOT airport.Response from Glen Barentine, Operations Supervisor, City of Hot Springs (FBO)
Mr. Genter the FBO at Memorial Field is City owned and operated, because of this we cannot make hotel or rental car reservations, we do help look and provide phone numbers. The weekend you arrived was the busiest event of the year. The Arkansas Derby was held on 4/13/13 & brought over 67,000 people into the City and the airport handled over 100 aircraft on the ramp in a two-day period. I apologize and hope your next visit is more relaxing.
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From Bob Nunn
on 27-Feb-2013 |
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Stopped here in our PA32/300 twice. Once on our way to Memphis for a pit stop for two little girls and on our return trip from Memphis. Purchased fuel and used the crew car to grab a quick lunch. Great service and hospitality. Would highly recommend this FBO.
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From Spencer Napor
on 16-Feb-2013 |
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Extremely quick service. Every time I landed it was a quick turn and I never had to ask. They took very good care of my co-workers and me while we were doing survey in the area. Very reasonable hangar rates, crew cars were always available and there was always at least one person available willing to offer any kind of help or advice about the area. They made us feel right at home our first time through.
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From Ray Kelly
on 29-Dec-2012 |
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Flew in to Hot Springs today for a fuel/food stop. Great service and good fuel prices. They had a crew car ready for us to use as well. Will definitely go back.
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From Jim Lied
on 20-Nov-2012 |
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Always great service! They go out of their way to make sure your stay is trouble free.
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From Adam Baker
on 06-Nov-2012 |
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I flew in last week in my Twin Comanche. We arrived at 9:30pm and topped off. Decent fuel prices. The courtesy car has to be returned by 9:30pm but one of the line guys was kind enough to drop us off at Pizza Hut down the road. Overall nice airport and friendly service.
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From Brad Koehn
on 22-Oct-2012 |
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Landed shortly before 9pm and was pleasantly surprised to find the FBO still open. Nice folks guided us in, tied the plane down, and helped us unload. Plane was fueled as requested when we returned. Kind people; will be back again.
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From James "Stoney" Holbrook
on 28-Jul-2012 |
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Over all trip was great. Andrey was GREAT!! He gave good places to eat, directions on where to go and things to do. He also found hangar space from my 1950 140A (polished aluminum) when a storm was blowing in after some one at the FBO said there was no space. He was AWESOME!! Tell him hi for us when you stop in. Thanks again Andrey!!!!!
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From David Lowry
on 18-Jun-2012 |
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The bunch at the FBO was great. Hertz did not have my car ready and they got it for me. Gave me great directions to adventure around the town. Got back after Hertz was closed and took care of the car for me. It was a great experience overall for us.
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From Eric Hatfield
on 08-May-2012 |
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Phenomenal service!!!! I have been in and out of this airport numerous times over the past several years. It's like coming home every time due to the same friendly and professional staff!!! An FBO is only as good as its staff! Therefore this one is excellent! Dan and the others go out of their way to ensure a great customer experience. Thanks guys... Keep up the great work....
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From Charles Hiett
on 08-Mar-2012 |
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Very good staff always seems to have fresh coffee and that's important.
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From Kent Magnuson
on 06-Mar-2012 |
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In today with our N21GF and had excellent service throughout. Rent car brought up planeside. Courteous staff. Thanks folks. Well done.
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From Don Warfield
on 20-Feb-2012 |
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Friendly staff and good service. Precision approach a definite plus, as is low-level radar coverage from Memphis Center. Hangar price for our single was quite reasonable. Two rental car agencies on site. Good cross country stop.
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From Larry Snyder
on 13-Dec-2011 |
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Great FBO, very friendly and they let us use one of their crew cars to go to McClard's BBQ. Highly recommended!
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From Mike Dwyer
on 31-Oct-2011 |
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Awesome experience stayed 5 days. Filled up with SS on arrival. Pump was up the hill from the FBO, have to start up to get to and from the tie downs to the pump. SS price was cheaper than AirNav showed! Lineman carried the bags to our ground transportation! Hey I bought only $60 of fuel. Buy fuel and the tie down is $3 a night. That's crazy cheap (hope they don't read this). WiFi hotspot in FBO. Good ATT 3G coverage.
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From Frank McMordie
on 07-Sep-2011 |
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Great folks with a very orderly operation. Lineman was waiting to tiedown and fuel up the plane. Great approach crossing Lake Hamilton.
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From Dan King N8024P
on 25-Jul-2011 |
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I've never had a bad experience at Hot Springs. You can expect friendly service, fair fuel prices ($5.53 on 7/23/11) and convenient weather and planning computers. Thanks again.
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From Ken Nebrig
on 30-Mar-2011 |
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Decided to bypass Little Rock and land at Hot Springs & sure glad we did. Great fuel prices, nice facilities, a free courtesy car & directions to McClards Bar B Que. Great place to sightsee & hit the hot springs (Buckstaff) & the best Bar B Que you will find in the state. If you are flying near KHOT, stop by and spend a few hours here. Well worth the visit.
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From Albert Tutor
on 19-Mar-2011 |
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We fly into Hot Springs on a regular basis. Having been to FBO's all over the southeast, I can say that, without a doubt, the guys at Hot Springs are the nicest folks we have encountered. Thanks!!!
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From Joe Framptom
on 30-Jan-2011 |
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New self-serve fuel pump is open a couple hundred yards northeast of the FBO. Works great and fuel price was very reasonable.
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From Will Parmer
on 17-Jan-2011 |
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Very nice people down there. The only problem is you have to be 21 to take the courtesy car.
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From Vic Roberts C-210 N6161F. Gulf Shores, AL
on 31-Oct-2010 |
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Came in 10-29-2010 to pick up a passenger & refuel. Great service & very nice people. First time in Hot Springs, need to spend more time on the next trip, beautiful area.
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