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From Rubin Saavedra
on 07-Mar-2018 |
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I haven't flown into KIFP for a while and I was shocked at the $30 tiedown fee - waived with a fuel purchase of (?10gal) at a $5.41 rate. The fee is egregious; if the fuel were reasonable, then there would be no issue. The pricing will deter small guys from flying in for a short stay. I would fly here often if not for the fees. Will be flying to KHII instead.
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From Bill Gardner
on 23-Dec-2017 |
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Starting with help from Martin with tie down and putting on the aircraft cover on a typically windy Bullhead-Laughlin day, to rides to and from the hotel across the river, to fueling on Saturday morning when Signature's 50 cent a gallon weekend discount actually drops their price below our home field in Las Vegas, we couldn't ask more professional help and good cheer. Thanks Martin, Andrew, and Maria. You guys are the best. Merry Christmas!
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From Kelvin Crezee
on 30-Oct-2017 |
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Called late Weds afternoon.. too late to get a rental car for Thursday early morning funeral a significant distance from the airport. The desk personnel called the boss and got clearance. The lineman and desk personnel could not have been more helpful or kind. It was a least minute situation and they all went out of their way to accommodate us and make this very sad occasion as comfortable as possible. Without their help we would not have been able to get to the funeral... Thank you Signature for your assistance and most importantly your kindness!
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From Robert Morris
on 21-Oct-2017 |
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Great experience here, every time. Staff is responsive, management pays attention to detail, and convenience to casinos and river is excellent. Discounted fuel on weekends as well.
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From Steve Sando
on 19-Aug-2017 |
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On July 28th I inadvertently left my cell phone in the pilot lounge at Signature. Chad found it there and along with Michelle and Darren they made the extra effort to determine the owner. I got in touch with Michelle and she told me she would have it sent to me ASAP. I received the phone a few days later. Signature Support at Bullhead City has a great staff!!! Drop in next time you're in the area and need Flight Support!!!
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From Debby Murphy
on 09-Jun-2017 |
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Worst FBO ever, be careful of hidden fees and astronomical pricing by Signature Flight Support. They have ruined it for a lot of people that used to really look forward to coming to KIFP due to their fees and fuel prices that are out of control. Line guys though are super and very helpful. That is the only thing good about the place.
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From Bill Gardner
on 30-May-2017 |
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Yeah the fuel price is probably a little higher than small, nearby Unicom fields. But the line team is probably still the friendliest, most efficient and helpful I encounter across America. Quick pick up, baggage and airplane covering help, rides to and from our hotel. That handling fee was waived with a 13-gallon fuel purchase. Only "extra" we paid was a $5 "infrastructure fee." Plus, you always make us feel welcome. Thanks Jeff and Chris at Signature! You and your team still get my Professional Pilot Magazine Praise vote for "best line team."
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From Larry Schneider
on 10-Feb-2017 |
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I gave 5 stars because they (after a misunderstanding on the phone) took care to make sure we were happy. FYI, for an RV size airplane the handling fee is 35 dollars and waived with a minimum of 15 Gallons of fuel. I would recommend calling to verify this info ahead of time. They were certainly a nice group of people to work with during our overnight.
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From Bill Breen
on 04-Feb-2017 |
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Arrived 2/2/17 and departed 2/4/17. As in all my previous visits (this is my 4th trip here) to Signature/Bullhead City, it was top notch all the way. Waived my first night with fuel purchase. Everyone there is courteous and helpful. Promptly got us a shuttle to the hotel. Their facility is welcoming, clean, and pleasant. Their personnel have all been outstanding. It's always a pleasure to come here!
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From Joel B Schwartz
on 01-Dec-2016 |
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I was considering spending a night in Laughlin this weekend. Based on some of the other comments regarding ramp fee's I called to check and was told there would be a $255 handling fee. I reminded them that I am flying a single engine 4 place piston aircraft and was told that they looked up my tail # in their system and it showed a Commander 690 (not what I fly) and based on my tail # it would be $255. Needless to say I passed and am going to go somewhere else for the night. Got a call later in the day that they fixed their database and the charge for my plane was now $35. Hope they figure out pretty soon that the reason traffic is way down is fuel prices and ramp fees. $35 to fly in for breakfast? Going to HII instead.
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From Gary Van Dyke
on 23-Nov-2016 |
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Stopped in for lunch and to make a donation to the Riverside. The tower and ground controllers were professional and very courteous. Martin met us at the plane, helped tie down, and then drove us to the FBO. He called the airport shuttle for us before we were in the door and the shuttle arrived by the time we had talked with Maria at the counters and had used the facilities. When we got back the plane was fueled and all but the small security fee was waved with the 10-gallon fuel purchase. Maria and Martin took good care for us and I wouldn't hesitate to go back
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From Mike Divan
on 06-Oct-2016 |
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Our complaints are not with the folks at Signature. They greeted us at the plane gave us a ride, friendly as could be. Our gripe is with the policies Signature has. They obviously do not want us "little guys" in there. We were hit with $30 in charges for about a 4-hour stay. They would waive $5 if we purchased 7 gallons of fuel (at $5.51 a gallon). 5 bucks would not even buy a gallon of gas! What could be a great GA destination destroyed fees. $5 fine $30 not so much.
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From Kelley Ryan
on 05-Jun-2016 |
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This was my first time using Signature and I was very impressed. It was the best experience I've had at KIFP yet. There was someone there to greet us, help us tie down the plane, carry luggage, and they even called a shuttle for us from our hotel. They had our plane fueled on time, and were even there to give us a ride back out to the plane before we left. Thank you to everyone at Signature KIFP for the great service!
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From Bill Gardner
on 04-Jun-2016 |
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Another excellent visit. I'm a professional pilot, but again flying our Beechcraft on this trip. Both regular Signature ramp crewmen were busy refueling other aircraft as we arrived, so who met our aircraft, helped with baggage and tie down, and gave us a ride to the terminal building in triple digits temps? General Manager Jim! Don't think I've seen another GM working an FBO ramp, ever. Thanks guys.
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From Bill Gardner
on 13-May-2016 |
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Honest, I don't work here. :-) But I DO visit many FBO's nationwide. This facility itself is nice, but it's the professional, helpful, and friendly line crew that makes Signature IFP a great experience and one of the very best. Thanks again Mike, Chad, and Andrew!
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From Michel Moacanin
on 31-Mar-2016 |
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This FBO is what makes general aviation a real pleasure. I landed just as the tower closed and found out that the rental cars (all of them) closed right at 6PM. Did not anticipate that every rental agency in a resort town would close at 6 sharp, but they did. Chad at Signature made every effort to find an alternate. Not succeeding he drove us into our hotel and helped arrange transportation back to the airport the following AM. The entire operation was courteous and professional. A true pleasure to do business with even though I was "just" a GA pilot. Will be happy to return.
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From Bill Gardner
on 17-Mar-2016 |
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Navy T-6's have returned home and are no longer at the airport. FBO transition to Signature from Landmark well under way. Same great facility and same great professional service. Thanks Chad and Martin! You guys are still the best, and always make us feel welcome.
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From Bill Gardner
on 02-Mar-2016 |
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Another update on all the T-6's and Naval Flight Training at Bullhead-Laughlin. Latest estimate I heard today for this year's completion...March 9th. This well-run FBO is now Signature, (formerly Landmark). Just hope they keep the experienced, helpful, and friendly line crew happy.... Guys who know their jobs inside out. It's a real pleasure to run into pros that have experience, rather than what you hear around some FBO's across the land..."I don't know. I just started here." Good guys like Andrew, Mike, and Chris made our stay perfect as usual, while keeping the U.S. Navy crew happy too.
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From Bill Gardner
on 18-Jan-2016 |
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The same excellent crew on duty at Landmark Aviation, but a quick heads up. The Navy training has begun again with a field full of T6's. When this happens, the Navy takes over the flight planning room and more, although this time we were parked a lot closer to the FBO. Landmark usually gives us a ride to Laughlin but was unable due to all the fueling and extra activity. The Navy is scheduled there until March 23rd, but they have the option to extend beyond that date.
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From Tom Powers
on 06-Oct-2015 |
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Stopped at Laughlin for two day in route from Seattle to Dallas (RV8). After landing I was directed to a parking spot by one of the ground crew at Landmark. He helped me tie the plane down and gave me a ride to the terminal in his golf cart. I was charged $10.00 for tie down fee and a $5.00 security fee for the two days. I think one day was waived due to fuel fill up. I think the fee is reasonable and their new facility and service are great. Thanks Landmark.
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I haven't flown into KIFP for a while and I was shocked at the $30 tiedown fee - waived with a fuel purchase of (?10gal) at a $5.41 rate. The fee is egregious; if the fuel were reasonable, then there would be no issue. The pricing will deter small guys from flying in for a short stay. I would fly here often if not for the fees. Will be flying to KHII instead.
Starting with help from Martin with tie down and putting on the aircraft cover on a typically windy Bullhead-Laughlin day, to rides to and from the hotel across the river, to fueling on Saturday morning when Signature's 50 cent a gallon weekend discount actually drops their price below our home field in Las Vegas, we couldn't ask more professional help and good cheer. Thanks Martin, Andrew, and Maria. You guys are the best. Merry Christmas!
Worst FBO ever, be careful of hidden fees and astronomical pricing by Signature Flight Support. They have ruined it for a lot of people that used to really look forward to coming to KIFP due to their fees and fuel prices that are out of control. Line guys though are super and very helpful. That is the only thing good about the place.
