Landmark Aviation

at Smith Reynolds Airport

From Wayne Gorsek on 25-Mar-2008

Very poor service, very long taxi from and to primary runway and expensive prices! Greensboro, NC and even Lexington, NC provide far better service, more convenient FBO location in relation to runway and far better prices.
 

From Dana Parry on 03-Feb-2008

Good service from linemen and CSR. $20 ramp fee for singles is waived with 15 gal avgas purchase, FS or SS. Hawthorne Inn hotel was exceptional, close to town and Old Salem, was reasonably priced, and provides free pick up from the airport.
 

From Will Simmons on 05-Jan-2008

Good staff but facility needs a makeover. Limited ramp space. Good crew cars. Pilot room needs a dedicated TV; only TV is in passenger lounge. Only one PC, in pax lounge.
 

From George Elliott on 14-Nov-2007

Costly ramp fees of $50. For a small twin and $20. For a single. Pilots beware!
 

From Ron Natalie on 05-Nov-2007

Showed up for a 4-day conference in downtown Winston Salem. Staff was very helpful and efficient. Volunteered to drive us downtown so we didn't need a cab. Called to let us know our tire was found to be flat and they were taking care of it for us.
 

From Chet Cromer on 24-Oct-2007

Fairly nice facility and good location. Handling fee waived with 15-gallon purchase of high priced fuel. I would go there again, but only if my business was specifically in Winston-Salem.
 

From Richard Traunero on 27-May-2007

Upon arrival, no one around to show me where to park. So, I park where I thought it is okay and went inside. Got the rental car, and go out on to ramp to unload plane, only to find a tug pulling it away, way down to the other end of the airport. Finally he stops, I unloaded, but he possibly damaged the front wheel pant. Desk ladies were not too eager to help. Upon departing, lady at desk was very friendly.
 

From Art Schumer on 30-Mar-2007

Had a quick trip KINT for an overnight and had a few things to pass along. 1) I pulled in and was waved into a spot and that's the last I saw of the line people. I flagged the plane, got my bags out (it was raining too) and no one came to help, offer me a ride to the terminal or anything. I was quite amazed at the lack of service. Walking in the door I saw a posted asking me to remember the Praise survey and hoped I'd put my vote in to the FBO. You can guess my thoughts as I read that! 2) On the other hand, the customer service reps were very nice, the facilities clean, coffee good and I was treated very well once I got inside. It was in stark contrast to what happened outside.
 

From Graham V. Smith on 08-Feb-2007

An unplanned overnight stop due to really strong headwinds en route. The folks at Landmark loaned us the crew car to get some dinner, arranged a hotel with a low rate, took us to the hotel and picked us up in the morning. Fuel price was lower than previously posted on AirNav. I'd certainly stop there again!
 

From Jamie Newsome on 27-Dec-2006

I'd like to thank all of the employees and staff of Landmark for all of their help on Dec 19 2006. Especially Chris, Wayne, and Lee in the maintenance shop. I flew my Cessna 414A in there with an oil leak and they did an exceptional job at getting me back in the air before my passengers were even ready to leave. Again great job to all the staff, great FBO!!!!! One of the best!!!!!
 

From Forrest Holly on 11-Dec-2006

I've stopped at Piedmont-Hawthorne aka Landmark several times over the past four years. Always somewhat expensive, but always first-class service. Enterprise has never failed to have a car there and waiting when I called ahead to order it, no hassles, including Sundays. Latest Landmark policy is $20 ramp fee (single engine) waived if you buy 15 gallons of fuel. Self-serve is some distance from the FBO (SE of runways 4-22 and 15-33), but it satisfies the 15-gallon policy, and is not terribly expensive ($3.75 as of this writing).
 

From Jim Judson on 16-Feb-2006

I land at KINT about once a month. Staff is always great, rental car is always there, line service is prompt, and there is always a hanger if I request for my Bonanza. The full service fuel price is high, but at least there is a self serve around the corner.
 

From Pierre S. Melcher on 23-Jan-2006

The $100 fee for letting off a passenger seemed excessive. I opted to buy fuel at a very high price and after waiting for the line crew to get to my plane, the only one on the ramp, I wish that I had just paid the $100.
 

From Douglas Miller on 25-Dec-2005

Airport staff was great! Al and Grant from line service were quick with requested service and very helpful. The FBO staff was very friendly and Mark was very prompt with finding a hotel for my stay on such short notice. Will definitely return in future.
 

From Dewayne Miller on 06-Dec-2005

Welcom to the new Signature. I know they changed the great Piedmont name to Landmark but did they have to start charging Signature-like prices? Some of the highest fuel prices and most expensive "handling" fees in the country. Take your wallet because you'll sure need it when Landmark gets done with you. We will not, after thirty years of using this airport, be back. This handling fee is a joke and I am very sorry to see the crooks come out after just a name change.