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From Kevin Kirby
on 05-May-2012 |
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I can't say enough good things about the folks at Ferguson Air. On our trip to Gulf Shores, we had to stop enroute for weather and Michelle was even sending us updates on the weather there. We will use Ferguson Air on our next trip to the Gulf.
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From Howard Benz
on 29-Apr-2012 |
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First time landing at JKA. I selected Ferguson primarily for the positive comments and the fact that they offer Corrosion X Fogging treatments. John Ferguson personally called me about my inquiry. I landed at noon on Saturday, they did the Corrosion X treatment that day and I flew out the next day. Will use them again.
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From Gary Read
on 21-Apr-2012 |
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Visited first week of April. Very nice facility, extra pleasant people, and Michelle's cookies are reason enough to stop. Large enough FBO to have everything we needed but small enough that everything was convenient to access. They paid attention to the wx and put my Bonanza inside before I even called. Several times during week Michelle was a reliable source of local info. Also note that KJKA is a good destination for aviator/cyclists. We brought our bikes and got from the airport and all around Gulf Shores nicely all week without a car. Nearly all main roads have safety path, bike lane, or at least wide shoulders.
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From Michael Cyrus
on 12-Apr-2012 |
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We spent a wonderful week in Orange Beach and this trip was topped off by the best customer service we've ever experienced right here at Ferguson Air Service! We too had a hailstorm come through in the middle of the night and Michelle had our Bonanza in the hangar before we could even ask. Great foresight on their behalf. Ferguson Air Service is THE FBO to visit in Gulf Shores. BTW we have visited the other FBO on the field. Nothing more need be said!
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From Brent Crock
on 10-Apr-2012 |
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Great facility & great service! Plenty of room on ramp, planning room, nice facilities, cheapest fuel on the field & perhaps the best customer service of any FBO I've been to. They've been very accommodating when we needed after hours service. We fly into JKA frequently & are treated like family every time!
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From WD Lewis
on 06-Apr-2012 |
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I stopped at Ferguson on the way to Sun n Fun and spent the night in Gulf Shores. All I can say is great great great. Service, fuel price, attitude, rental car service and facilities all great. Wonderful friendly people who are willing to go out of their way to make the pilot feel special and relaxed. Going to the Alabama coast? Stop at Ferguson!
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From Bruce Waldecker
on 05-Apr-2012 |
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We stayed at KJKA for a week during Spring Break. Everyone at Ferguson provided superior, friendly and personal service during our stay. They had the rental car pulled to side of the airplane as soon as we shut down and assisted with the unloading of numerous bags. Late at night, they pulled my plane inside when a hailstorm threatened. Their pricing for all services, including fuel was very reasonable. Michelle, Alex, Fulton, Don and Dee treated us like royalty! We're eager to return and see our new friends at Ferguson Air Services!
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From Ron Burkdoll
on 04-Apr-2012 |
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Ferguson Flying Service at JKA offers the best service, friendliest people, and one of the nicest facilities that you'll find anywhere. Although their location on the field is less prominent than the more established FBO, they work extra hard to earn your business.
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From Rick McCue
on 26-Mar-2012 |
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This is customer service at it's best! The entire staff treated us very well & took good care of our Aztec. They are on the opposite side of the runway from the "big" FBO and worth the extra minute to search them out! Great job to the Ferguson crew... We'll be back! Thank you for a memorable experience!
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From John Higgins
on 16-Mar-2012 |
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Ferguson is a GREAT FBO. They really know how to make a total stranger feel at home. Service is top notch. I have been to many FBO's at larger airports that need to take some lessons from Ferguson. Thanks guys and gals!!!! I will be back....
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From Jack Stanley
on 13-Mar-2012 |
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I would rate this FBO 10 stars if I could! What a terrific experience! Everyone there was friendly, courteous, polite, and went out of their way to accommodate us and make us feel welcome. What a great bunch of people! The facilities are excellent, the homemade snacks delicious, the conversation engaging, and the hospitality makes one feel at ease after a long journey. I recently rode as safety pilot for an instrument student on our way and back to St Petersburg, FL. We stopped at Jack Edwards for fuel both ways, and stopped at FAS on recommendation. When we arrived, they were unable to provide a courtesy car, but offered to drive us to lunch and pick us up whenever we were ready! The next day the let us take one of their personal vehicles into town to run some errands and eat brunch before continuing our next leg. They gave clear, helpful directions, and excellent dining recommendations! I cannot say enough good things about Ferguson! Make them your stop at KJKA!
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From Dave Olson
on 27-Feb-2012 |
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Flew our V35B Bonanza in for a week visit. Greeted us with bottled water and made arrangements to hangar the plane due to heavy weather moving in. Outstanding facility and service, when I come back I will visit them again.
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From Ben Rumbley
on 06-Feb-2012 |
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Flew in to JKA for lunch. Called ahead and the staff had a courtesy car waiting on us when we arrived. Super friendly staff and VERY nice facility! We'll be back!
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From D Hill
on 08-Jan-2012 |
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Great service and very friendly. We visit a few times a year and will use Ferguson every time!
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From Danny Baker
on 01-Jan-2012 |
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Great service, always with a smile! Old south hospitality the way it should be!!!! Thanks!! We'll be back!!
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From Wesley W. Johnson
on 06-Nov-2011 |
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Second trip to KJKA in N6797J in as many months. Ferguson staff were outstanding. We arrived after they closed late on Friday night but Fulton Shehan was there with the rental at the ready. He tucked us into the hangar and we were off. Left Sunday PM and Michelle took superlative care of us. Great "Southern Hospitality." We will definitely go back to Ferguson Air Service! If you miss these folks, you have gone astray. Thanks for the outstanding service!
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From Jim Mulvihill
on 22-Oct-2011 |
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On October 17 we brought 7 O-1 Birddogs into Ferguson's for a fly-in. We could not have been treated better. The FBO was professional, efficient and helpful. They took good care of us for four days and their prices were very fair. All the pilots were impressed and we will be back for another gathering at this fine business.
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From Sonja Zimmerle
on 16-Oct-2011 |
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Decided to use Ferguson for fuel and overnight based upon reviews found here. WOW! Great bunch of people, what else can I say? Fuel was cheaper as well :) They met us on the ramp for parking, dolly for our luggage and a bottle of cold water :) All the while someone else was pulling our rental car up to the door :) Thanks for the excellent service!! We will be back!
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From Jeff Zimmerle
on 16-Oct-2011 |
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Very good service, car was waiting with air on when taxied up, was a very good experience. Please give these people a shot, you won't be disappointed.
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From Don Alexander
on 04-Oct-2011 |
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Just about a PERFECT experience with these folks. Very accommodating, friendly, interested. Not the hustle and bustle of big FBO's. This is the place!!
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From David Bergquist
on 13-Sep-2011 |
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Never been treated so well at an FBO. The line crew was out there tying down our plane almost before we could get out. Had the rental car parked by the door by the time we unloaded. They are a little off the beaten path, but well worth the effort to find. We'll be back.
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From Wesley W. Johnson
on 20-Aug-2011 |
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Absolutely fabulous! We were met planeside before the door was opened. Professional courteous team. They make all effort toward customer service. New, clean and modern FBO. They even sent a text photo of our plane tucked in for the night. Call Michelle before you arrive and get taxi instructions after clearing the active. They do it right!
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From John Hazelton
on 16-Aug-2011 |
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This is one of the BEST FBO's I have had the pleasure to visit, and I fly everyday. They have very professional but friendly staff and nice upscale facility. Met my plane, unloaded our luggage and had rental car waiting. Car, fuel and hangar space was a bargain. Of the two FBO's on field, this is one's best choice. Michelle and staff went out of their way to make sure we were taken care of. ***NOTE they are located to the east of RWY 36 threshold, across the runway from the 'other' FBO. Trees block view from RWY 27. Very nice folks. I'll be back soon.
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From Dan Proctor
on 07-Aug-2011 |
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Greyhawk is somewhat hidden. On my first visit to Jack Edwards I ended up at the other FBO (had a good experience there as well), and saw Greyhawk on the other side of the 17/35 runway. On my second visit took a left on the taxiway before crossing 17/35. Greyhawk is behind the tree line. Good people and good gas prices.
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From Omeed Alaverdi
on 02-Aug-2011 |
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Reasonable fuel and hangar prices. Very friendly and accommodating staff.
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From Bo Harper
on 18-Jul-2011 |
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Fantastic experience here. Good clean facility and they really helped me with a rental car. A good experience and I will be back!
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From Grant Hooks
on 25-Jun-2011 |
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Top Notch Service!!!! I stopped into GreyHawk because my son threw up on himself when we were 10 miles out to land at the airport. Upon arrival I taxied up to the FBO and shut down. Immediately to gentlemen walked up and greeted me. I told them what happened and instantly they sprang into action. They gave us two bottles of water for free, provided all the paper towels, wet wipes needed. They even brought out a garbage can to the plane. The facility was really nice and the people and service even better. They went out of their way to help me. The restroom even had a wall mounted hair dryer to help me dry my kids clothes after rinsing them off in the sink. I highly recommend this FBO. They are CHEAPER on fuel and more personable than the guys across the ramp.
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From JD Worley
on 08-Jun-2011 |
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Other than a snafu with our rental car, we received excellent service from Greyhawk. They went out of their way to correct the problem and provided excellent service for our Bellanca. Highly recommend visiting the "little guys" rather than the higher priced FBO across the asphalt.
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From Rick Price, Atlanta
on 01-Jun-2011 |
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Awesome FBO. All the services and help top notch. Called the day before departure to review services needed before departure. Great American operation.
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From Andrew Reiland
on 01-Jun-2011 |
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Very good friendly FBO. Also appear to have an excellent maintenance capability. Among the nicest people I have met at any FBO.
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From Greg Hisky "The Dixie Flyer"
on 31-May-2011 |
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Some of the nicest folks who went out of their way to make sure we enjoyed a fantastic trip in and out of paradise. I highly recommend a visit or R.O.N. to this fine FBO.
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From Mike Attaway
on 30-May-2011 |
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I flew in on May 24, 2011 for the weekend and had a great experience. I have known the Fergusons for several years and get the same great service from all of the people now at JKA. Everyone is eager to help and there is a car rental company that is reasonable if you watch your mileage. We will definitely be back.
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From Jim Coltrin
on 26-May-2011 |
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My wife and I flew in about a month ago and found that Greyhawk is the place to go when going to Jack Edwards. We arrived late in the evening before a cold front and a staff member was waiting long after closing to push us in the hangar. I called before we flew down and was quoted a fuel price. While we were there the fuel prices went up. Without my asking the honored the quoted price. Thanks Eric, we will be back. Great Place!!!!
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From Shaun Cheema
on 28-Apr-2011 |
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They're the small ramp on the east side of the north-south runway. It was $10 per night for tiedown. Not a 24/7 FBO but a bargain that close to the Gulf. The "other" obvious FBO on the field told my pickup that they were the only FBO on the field. Sounds like a turf war is going on...
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From Brandon Strong
on 28-Apr-2011 |
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Amazing Service!! Always available for immediate help and not to mention they drove us to/from Orange Beach. Eric and Donna were extremely nice and manage a very clean FBO. Most importantly gas prices were significantly cheaper at GREYHAWK than across the ramp. Finally, before I departed Eric had my plane filled and parked just like "RED CARPET" service. I will use GREYHAWK for all my future visits.
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From Gary Muzzillo
on 26-Apr-2011 |
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Intended to fly to Sun 'n Fun, but weather in northern Florida was bad. Diverted to Gulf Shores for a day, but decided to stay for three. Unexpected arrival at GreyHawk, met with outstanding hospitality. Made everything easy, including transportation. Will visit again for sure!
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From William Stinson
on 23-Apr-2011 |
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This is THE FBO to use when visiting the Alabama Gulf Coast and KJKA! Best fuel prices on the field and excellent service. Try the food at LuLu's (owned by LuLu Buffet -- Jimmy Buffet's sister) while you are there. Best bacon cheeseburger and onion rings on the Gulf Coast! It's close enough to walk, but GreyHawk will give you a ride. The Reeves are running a first class FBO and definitely competitive prices on fuel and services. They them, you'll like them!
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From David Parrish
on 11-Apr-2011 |
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Wonderful Service, couldn’t ask more from a FBO!! Erik even lent us his very own car to make a Lamberts run. Been to alot of FBOs but cannot remember being treated any nicer!!
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From Peter Gounares
on 08-Apr-2011 |
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Had an annual done on my Cirrus. First time taking it to a non Cirrus service center, and I was extremely pleased!! Not only was the mechanic experienced with Cirrus aircraft, but he was very good at taking time to go over everything before and after the annual. Staff and owner are first class. I use GreyHawk as my exclusive fuel stop for the Alabama Gulf Coast area and they are always quick and friendly to accommodate.
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From WD Lewis
on 30-Mar-2011 |
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I fly my Skylane into JKA every March to spend time with my parents who snow bird here every year. Tried Greyhawk this year, as it is new. Folks were friendly and went out of their way to please. Not to mention the difference in the price of fuel as opposed to across the field...
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From Drew Rambo
on 28-Mar-2011 |
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Always courteous and helpful. Top notch service is always received from Grey Hawk. They also have some of the best flight instructors around.
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From John Smith
on 20-Mar-2011 |
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Flew our Wag Aero 2+2 in for lunch at Lambert's Cafe. GreyHawk's FBO is very nice. The facility is well kept and clean through out. Erik and staff were outgoing & friendly. The kids liked the popcorn and they confirmed the compass rose in the lobby is accurate. We'll be back.
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