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| Services, Facilities and Amenities |
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- Direct Ramp Access
- Hertz on Site
- Jaguar Courtesy Cars (free for pilots to use in the local area)
- Interior Newly Remodeled
- 2 Pilot Lounges
- Conference Room
- High Speed WI-FI
- Catering
- Hangar
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| Aviation fuel services |
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| Brand: |  |
| Fueling hours: | 24 Hours a Day |
| Discounts: | Handling Fee waived with 10 Gallons 100LL |
Prices include all taxes. Prices not guaranteed.
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| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Mauro Giacomet
on 28-Sep-2008
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Landing fee is $7.50, Ramp/Parking fee is $30 (waived with 20 gallons of fuel) and there is an unknown "handling" fee that was waived because I bought 10 gallons. Wow!
- From Steve Bennett
on 21-Sep-2008
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Stopped in today to pick up some people and Gloria was at the front desk - wonderful lady, very helpful, even baked cookies and cake for the customers. All very nice people.
- From Rich Melvin
on 10-Sep-2008
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This is a follow-up to my rather negative post from 09-Aug-2008. Today I received a nice, hand-written letter from Tamara Mardis, Director of Marketing for Million Air. She also included a small gift with her letter. In the letter, Tamara said that because of my post here they are reviewing their fee structure at MDW and she asked for another chance to show me what a good outfit Million Air can be. Tamara, you are a class act. I will indeed take you up on your offer of another visit. The next time I have a trip to Midway, you'll be among the first to know!
- From Vincent Ostrowski
on 24-Aug-2008
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Pricing depends on the A/C. My C310 minimum was 20 gallons to waive fees. Call ahead to get info for your A/C. Gas price this weekend was about $6.08. Great service. We will continue to use Million Air.
- From Rich Melvin
on 09-Aug-2008
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Went into Million Air on July 28 in a King Air 90. I was on the Million Air ramp for a total of 15 minutes just to drop off the aircraft owner (Part 91 flight.) When I asked about fees I was told I had to purchase 100 gallons of fuel to waive them, not 10 as others have posted here. I could not put that much fuel on board due to an upcoming maintenance procedure where I needed to land back home with minimum fuel. I explained that to the girl at the counter, but it fell on deaf ears. She simply said, "OK...No fuel, no services, you'll have to pay the fees." It cost us $328.26 ($150 Ramp, $150 Handling and $28.26 Landing) to visit this fine establishment. We won't be back.
- From Tyler Gatchell
on 22-Jul-2008
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Flew in Sunday July 20th in a Piper Cherokee and was treated just how I would expect the business jets would. Bought 28 gallons (10 required to waive the handling fees) and was only charged 7.50 for the landing fee. Dropped us off and picked us up from the Orange line to downtown. Very helpful and friendly FBO. I would make it a point to stop at Million Air every time I fly into MDW.
- From Ron Levy
on 14-Jul-2008
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Big service for a little plane. Though we bought only 13 gallons (all we had used flying in), they still waived the ramp/handling fee and the first night's parking. Drop-off/pick-up for the El train was prompt and courteous, and the service was friendly to the max. No question -- next time in Chi-town, we're parking there again.
- From Steve Bennett
on 12-Jul-2008
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Was there for about 9 hours. Very nice to deal with. As long as you buy 10 gallons of gas the only fee you pay is the $7.50 landing fee, which I think is what the Airport assesses and they have to collect. I'd recommend Million Air.
- From R Henson
on 16-May-2008
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I have been using Million Air for a couple of years with my Arrow II. Steve, the customer service girls and line-staff are fantastic. They always treat my small single with great care and service. Whether it’s going to the Orange Line (train) downtown or using Hertz at the FBO, my travel in and out of Million Air is always very expeditious. Never hesitate to go into Million Air whether you are big or small. BTW: The ATC folks are very workable with GA pilots.
- From David Moore
on 07-May-2008
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Flew in Sunday afternoon, received some great service. Everybody was friendly and helpful.
- From James Baum
on 27-Apr-2008
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Used this FBO for a recent family trip to Chicago. I came in here in my P210 and required minimal services. Even so, the people here treated us very well, helped with transportation to the city, and took great care of the plane. The line guys were exceptional. They kept a watchful eye on my aircraft through a set of strong TSTMS that came through one night while we were there. I'll definitely use Million Air again when traveling to Chicago.
- From Donald Thompson
on 21-Apr-2008
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Overnighted at Million Air 4/15/08. Perfect service. Aircraft was ready and on line at my scheduled departure. Facility is a little faded - but staff is great. Prices fair. Service is really excellent.
- From Jeffrey Kyff
on 19-Mar-2008
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Another fine experience, prompt courteous service. Easy access to subway and 30 min to downtown. Courtesy van to and from the subway. Doesn't get much better than this..
- From Jeffrey Kyff
on 17-Mar-2008
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Great friendly service. Fuel was $5.45 a gallon for 100LL. Smooth and efficient service with easy access to elevated trains and about a half hour to North Michigan Ave. Thanks again.
- From Guilherme Schmidt
on 29-Jan-2008
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We came on a very cold weekend, and they got us into the heated hangar right away, and everything went perfect. I think it is the most GA friendly FBO on the field from a price and service perspective.
- From Scott Sedam
on 11-Nov-2007
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I have returned twice now to Million Air MDW since the previous "incident" where the counter gal ran roughshod over me. This time I was treated like the King of Siam landing in his G5. The station manager was waiting for me and offered to take me to lunch. Everyone was great. The second time I surprised them and everything was still great. They made a mistake once, and they went to great lengths to rectify it. Good "recovery." I will return.
- From Scott Sedam
on 12-Oct-2007
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I have generally received good service at Million Air MDW, but upon paying my bill for 2 nights with my Commmander 114 single, I was charged $70 for the second night (first waived with fuel purchase.) The counter manager had charged me as a twin-turbo Commander! When I tried to explain her mistake, she got rather "snippy, " to put it in polite terms, clealy embarrassing the other gal behind the counter. She even went out to see if my plane really only had one engine! It was totally uncalled for and although she redid the bill, I did not get a word of "sorry about that, sir." She would not even make eye contact with me. Fortunately, this is the exception here and I will return, but beware -- if you don't think they charged you correctly, challenge them.
- From Joe Leydon N586MC
on 04-Oct-2007
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I always go to Million Air the service is great and the Employees are always ready to go out of their way to get the job done.
- From Bryant Ressalg
on 26-Sep-2007
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I switched from Signature to Million Air years ago, when it became clear Signature didn't want GA business. Now customer service is flagging at Million Air. I switched to Atlantic and once again found the strongly positive attitude toward service. Everyone gets busy at times, and nobody is perfect, but Atlantic seems to maintain the courtesy and respect that others have let slip. Sorry Million Air. Gotta try harder if you want to keep ALL your customers.
- From Art Zemon
on 04-Sep-2007
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Stopped here on Sept. 3 to drop off a passenger and was treated like royalty even though we were only flying a Piper Arrow. I will definitely return to Million Air next time I am at MDW.
- From Jerrold Seckler
on 03-Aug-2007
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I arrived at MDW on Aug 1 doing an Angel Flight. The patient told me that someone was picking her up at Signature. From past experience with Signature at MDW and elsewhere I really didn't want to go there so I asked if she would mind if I went to Million Air instead. She was happy to do so and I taxied to Million Air. She called her ride that then had to drive down the street to the new pickup point. I was parked efficiently and there was someone to help with luggage. I went into the terminal and asked if there were any minimum fuel requirement or ramp fees and asked if there was any Angel Flight discount. I was told that since I was operating an Angel Flight they would waive the ramp fees and any minimum fuel. While Million Air may not have made any money from that stop they can be assured that they are now my FBO of choice at MDW and anywhere else I go where they are on the field. Thanks Million Air!!
- From Tom Smith
on 03-Jul-2007
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Dropped in, in my R44 helicopter and they treated me great like I was the rest of the big iron there. I would definitely recommend them as a stop. The people there were all great. Thanks Again
- From Cj Killian
on 22-Jun-2007
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Outstanding service, from the receptionist to the fuelers. Parking fee waived with fuel purchase. Fast shuttle to the train station. We stayed overnight and then did a quick turn later on in the day, and great service all around. Airplane was a Piper Warrior.
- From James Hall
on 29-May-2007
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Charged $55 for one night of parking even though I purchased 85 gallons. Service was decent. Facilities are adequate but below quality of other FBOs on the field. Bathroom had no soap or paper towels
- From David Bradshaw
on 23-May-2007
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Good service. Line crew assisted with luggage, friendly desk staff. It is a bit hard to see from street side; so unfamiliar passengers should get good directions.
- From James Baum
on 25-Mar-2007
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I flew in to Million Air on a Sunday (3/11) and left on the following Wednesday. I fly a P210, the low end of what this FBO regularly services. In spite of me being a very small customer who only purchased 20 gallons of fuel, the staff here was terrific. They helped me with everything I needed, even when they were very busy on a Wednesday afternoon. While this was my first experience with Million Air at Midway, I'll use this FBO every time I fly to Chicago.
- From Jeffrey Kyff
on 19-Mar-2007
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Flew into MDW on 3/16/07. Stayed 2 nights. Great friendly service both arriving and departing. Complimentary transport to and from the elevated train station. Two-dollar ride to downtown is an incredible bargain. One night tie down waved with fuel purchase. Million Air is always my FBO of choice in Chicago and everywhere.
- From Cmdr D. Bitton WHPD/Captain Air-One
on 06-Dec-2006
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I fly a corporate and police helicopter into Million Air KMDW several times a week. During peak or slow times, during rain, snow, these lines guys and customer service gals are the very best and they have my thanks. Those others that so freely bash this crew should try walking in their shoes. It’s a tough job and Million Air does it well, all the time, without complaint. My hats off to them, my thanks to management for the great service, always clean facility and great coffee!
- From Mike Bare
on 09-Nov-2006
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We recently visited Million Air MDW in a Citation. The FBO was extremely busy. The ramp was absolutely loaded with multiple Gulfstreams, Hawkers and Challengers. Our Citation was about the smallest airplane except for an old Cessna 210. The pilot/owner of the 210 was very difficult and very demanding to say the least. His ill behaved children were banging on the windows and climbing the walls. We didn't think he would ever leave! Before he did though he wanted to argue the ramp and landing fees even though he hadn't taken on a drop of fuel and had spent the entire weekend. I watched Michelle very skillfully and pleasantly handle this very difficult and cheap character. She handled everything in a very professional manner. I was so impressed with her skills; I made a note to myself to leave a few words here. I would have probably just punched the guy! Million Air is always our FBO at Midway.
- From Tom Crane
on 25-Oct-2006
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I flew my 182 into Midway today to get familiar. I have an important customer coming in next week and will be making 10 trips to Midway next week. I chose Million Air because of a good experience I had in Cincinnati. What a difference. The girl behind the counter got mad at me when I explained I was only in today to prepare for multiple trips next week. I didn't need fuel. The young lady tersely explained to me the "policy" was I would have to pay the $7.50 City fee (reasonable) and the $60 ramp fee unless I bought at least ten gallons of fuel. I restated why I was there, and asked was she really going to charge me $60 for 15 minutes. The young lady told me I should have called her first to get this information and she would have to charge me the $60 no matter what. At this point it was worth the $60 to find out that Million Air is the wrong place to go. I told the young lady to invest the $60 wisely as I will not be back. Next week, Anywhere BUT Million Air
- From Ed Trautman
on 23-Sep-2006
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First time into Midway in a Cirrus. Lineman brought me right up front, and they gave me a ride to and from a local hotel. The 20gal fuel purchase waived the ramp and parking fees. The plane was ready when advertised (6AM), it's a short walk down the ramp (can't have everything).
- From Daniel Wynja
on 16-Sep-2006
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I've flown into KMDW many times in small GA piston aircraft and have always been treated very well by Million-Air. I always stop by Giordano's Pizza, just 1/2 mile from the FBO for some great Chicago style pizza. Million-Air does a great job treating me like anyone else. They have either given me a courtesy van or given my passengers and I a ride. Great FBO to visit.
- From Brian Rogers
on 11-Sep-2006
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I spoke with Nicole the day prior to my arrival. I was requesting a quick turn on a 100LL. She said "not a problem we treat the pistons with jet service, and we want your business". If I was treated with Jet Service, then there are a lot of disappointed operators out there. After following up with the CSR's 3 times my quick turn was finally completed at a Snail Pace of 1.5 hours. The line guys managed to block me in, and it required the movement of 3 other aircraft by tug before I could taxi. My other disappointments were the lack of a marshaller. The other was a lack of apology for the delay. When considering the fuel prices, applicable fees, my conversation with Nicole the day prior, and others' comments I expected more than I received. On my return to pick up my passengers, I used Gary Jet Center @ GYY. Gary Jet Center did everything that Million Air promised and failed at, and for less $$. Million Air MDW.... NEVER AGAIN
- From Joerg Stieber
on 09-Sep-2006
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Flew in from Canada last week in a piston single (Piper Arrow). Very friendly and efficient service. With 20 gal fuel they waived the ramp fee and first night parking. Landing fee was $7.50. Customs & Border Protection treated us well. Rented a full size Hertz car through Million Air at reasonable rates. Great place!
- From Steve Bodner
on 09-Sep-2006
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Stopped by Million Air in a Jetprop Commander to pick up a passenger waiting in the terminal. Ramp was full and two guys were waving. I shut down the plane for the quick pick up and was met by the lineman telling me I shut down at the neighbor and to leave. He almost barred the door and seemed ready to throw a punch. The desk woman said sounds like "so and so" and probably not good for business. She was very quick to charge the landing fee. Next time I feel like a brawl, I will weigh the option of Million Air compared to a seedy bar.
- From Sima Birach
on 25-Mar-2006
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Friendly service and extremely reasonable prices - especially considering that it's Midway. We'll definitely return here regularly!
- From Jeffrey Kyff
on 19-Mar-2006
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Good service. Friendly people. Ramp parking for a Baron 55 was $40 per night even with toping the tanks! $16 landing fee. $15 tax. $3 "Flowage" fee. How much money does it cost to fly?...ALL OF IT!
- From Mark Frost
on 27-Jan-2006
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I can't say enough nice things about Million Air. I puttered up in my Cessna 172 and was treated as royally as the corporate jockeys in their bizjets that I parked next to. They were ready to take me to the CTA stop for the train ride downtown as soon as I exited the men's room. They gave me a card with a number to call on my outbound train ride and they met me at the station. The only thing that irritated me was paying a landing fee that goes to the Daley administration--the Meigs Field vandals. But it was only $7.50 and Million Air has no choice but to collect it. Overall, a great experience.
- From Brian Barr
on 17-Dec-2005
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Called for latest fee structure for single engine. $7.50 landing fee (to city). $60 handling fee waived w/10 gal fuel purchase. $30/night parking (every night).
- From Ranon Amundson
on 19-Nov-2005
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On 11-18-05 Million Air was prompt and polite with all their services from the line to the CSRs at the front desk. We stayed about 4 hrs, took enough fuel to waive the ramp fee and where given a new and clean courtesy van to go to lunch in. Small but comfortable pilots lounge, well-equipped flight planning room with WSI WX and a computer with internet and a printer.
- From Joe Nazar
on 08-Nov-2005
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I was there on Nov 1st, 2005. I came in a C172, felt a little out of place as we were the only single piston around, but the service was excellent, you would have thought we were in a biz jet. This FBO is easy to get into and easy to get out of. Kinda pricey for fuel, and the 7.50 landing fee, but they had someone out promptly to park our little bird. Overall a great experience, I will go back if I am ever in the CHI area again. Also there is nothing like flying by the chicago skyline on a clear VFR night!!!!!
- From Stephen Weisz
on 23-Oct-2005
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Came in July and was very impressed with the customer service. I was able to use their best courtesy car available, a (Jaguar S-type) to pick up my girlfriend from the Southwest Terminal. Although I came in a Piper Archer, I felt as if I were arriving in a Gulfstream V. Best FBO in Chigago By far!
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