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From Walker Hester
on 14-Jan-2012 |
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Called before departure to confirm car had been dropped off by Hertz. They told me it wasn't there yet and told me Hertz was unreliable. Hertz wasn't open yet so I asked them to call Hertz for me after they opened and confirm the drop off, as we would be in the air. They never called. Car wasn't there when we landed.
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From Don Dillman
on 27-Oct-2011 |
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A lineman was there to meet us upon arrival on a Thursday afternoon. They refueled our airplane accurately and gave us quick access to the ramp for the car upon departure to easily load the bags directly to the plan. The ATC service was good even though only one controller was manning clearance, ground and tower. The plane had been moved after arrival and safely tied down. Checking out after two nights was very quick and the tie down fee was waived based on our fuel purchase. Very good stop.
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From Rob Stephenson
on 11-Oct-2011 |
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Well, other reviews show Metro aviation to be very courteous. I had a different experience today... To start, I tipped the line guy upon arrival and didn’t receive even a thank you. They did take care of all my needs, but failed to make me feel like a valued customer. You should ALWAYS go above and beyond for your customers. You shouldn't have a an average FBO... Smiles, service, courtesy, and good ole southern hospitality go a long way.
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From Howard Benz
on 08-Aug-2011 |
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Based here during the flood of General Dewitt Spain (M01). They efficiently fueled our plane each time. Thank you.
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From Robert Grierson
on 05-Jul-2011 |
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Price, convenience, and service were so good, I stopped again on the way back. Also recommend the Fairfield Inn. They have free pick up at the airport.
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From Clemmie Mathis
on 29-May-2011 |
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Flew in for a short visit to Memphis. Tower staff A+, Facility nice, young line worker very helpful. Helped me put on the canopy cover. The desk guy who greated us seemed bothered that we landed 15min before closing, didn't bring around our rental car and left before we did.
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From Tom Feminella
on 28-Dec-2010 |
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Spent several days in Memphis for Christmas and tied down at Metro. Great Service!! 20 degrees on morning of departure and they helped me plug up my sump heater right on the ramp. Good, caring folks. No fees charged for tie down, parking, etc.
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From Bob Whitmer
on 19-Nov-2010 |
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Justin really went the extra mile for us. There was an issue with a rental car we had reserved for my passengers and he personally made sure the car was delivered on time. In addition to that, he stayed 20 minutes past closing to make sure we got the car and anything else we needed. He even had the hotel shuttle van on the way when we landed. Excellent attitude, great service.
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From Bill Caton
on 17-Sep-2010 |
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Fantastic stop! Memphis approach was very helpful and flexible on allowing us into their Class B upon arrival and departure. I called the FBO before leaving Dallas and spoke with Justin. He arranged a hotel and transportation before I even left DFW area. Our arrival into OLV was post closing but he stayed to make sure we got in ok and put the plane into a hangar. He mentioned if we were later than we anticipated he would come back to take care of us! Tremendous attitude!!!
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From Craig Groff
on 26-Jun-2010 |
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Flew in on 6/17/10. Justin at the FBO was great and so were the line guys! Hangar and fuel price was right in line. Tstorms were everywhere coming in from the west. Memphis approach was awesome, I swear they put 1 controller on us because I never heard him talk to anyone else while we were with him! Pretty cool! Very Helpful!
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From Michael Simmons
on 16-Apr-2010 |
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This is a great alternative to Memphis! The staff is friendly and helpful. I would certainly come here again.
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From Ed Smith
on 29-Dec-2009 |
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Did a quick turn the evening of Dec 28 on a Veterans Airlift Command mission - aircraft was fueled and the GPU hooked up by the time I was in and out of the office. Good service!
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From William Tomlinson
on 30-Nov-2009 |
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Nice service, good FBO, and attentive personnel.
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From Ken Green
on 08-Oct-2009 |
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Stopped for an overnight business trip, great location for the eastern side of Memphis. Traffic isn't so bad that with planning, I easily made a second meeting downtown that evening. Very helpful staff, recommend this location.
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From Joe McMonigle
on 01-Sep-2009 |
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Excellent service. I had a quick fuel stop enroute to Dallas. Very clean, modern (computers) and friendly. Highly recommend if you are flying to Memphis.
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From Sam Lindsey
on 11-Jul-2009 |
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Olive Branch is a wonderful airport to drop into if you want to stay away from Memphis Int'l. Approach control was very good at giving us a good ILS approach in some foul weather, the tower guys were spot on, and the FBO personnel were professional and friendly. Service with a smile and great service = happy customer. '66 MOONEY M20E "Matilda"
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From Melissa Sprouse
on 25-Jun-2009 |
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Stopped here last week on our way from FL to KS. Arrived just before closing time but Nick graciously drove us to the Hampton Inn for the night. Dave Taylor, the FBO manager, gave us a ride back to the airport the next day. Everyone we spoke with was friendly. Glad we used this airport and would be happy to visit again.
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From Lyle Pahnke
on 18-May-2009 |
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Landed for an overnight and was greeted by tower personnel with a friendly welcome. Offered immediate directions to Metro where fuel truck and linemen were waiting, nice facility, good pilot lounge well equipped weather/planning room. Will return anytime I get to Memphis.
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From Julian Alarcon
on 11-Apr-2009 |
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Got there after working hours, tower made a call 10 min I was getting fuel. EXCELLENT Service with the FBO/TOWER A+
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From Earl Douglas
on 09-Mar-2009 |
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I wish I could repeat the compliments of other visitors. However, as I carried my bags and computer from my plane to the FBO, while three linemen stood by and offered no assistance, and not having my plane fueled after giving two days advance notice of my departure does not warrant a pat on the back.
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