Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
From David Stern
I have been coming to this FBO in my Mooney for a number of years, and unfortunately the City recently greatly increased the cost of flying to ORD in a small plane. I'm not surprised but while it lasted, the friendly folks and convenience of nearby hotels and an easy ride to the main terminal made it a real plus. The controllers can get testy but they are also among the best in the world - always took care of me.
From Kurt Gross
The line guys were friendly but the girl behind the desk just collected the $250 (Cessna 310) for the 10 minutes I was there and wasn't at all friendly. The popcorn machine and free baby sized waters should never be empty either like they always seem to be. I know by the exponential increase in fees that they don't want small airplanes there but if you are going to charge the outrageous fees and fuel prices ($8.59 gallon) at least smile and be friendly when taking the money. It's a good thing I left quickly or it would have been another $135 to park.
Response from Michael Vazquez, General Manager, Signature Flight Support Thank you for your recent visit with us at SFS-ORD. Our personnel strive to make every visit a positive experience for all customers and apologize that those expectations were not met. Unfortunately the landing and parking fee of 135.80 are set by the airport.
From Martin Pauly
I took my A36 Bonanza for a short visit to Chicago on a Saturday afternoon. Very friendly and helpful treatment by both the FBO and ATC. The FBO was not busy at all, and they kindly shuttled us to and later back from the main terminal/CTA station. $41 for landing, and another $41 for parking (up to 24 hours, free under one hour). Handling was waived with our fuel purchase (7 gal minimum to waive).