| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Mitch Januszewski
on 26-Aug-2009
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We flew in for a meeting in our company's Citation. The folks at Sheltair had a conference room waiting, catered lunch set up, and great fuel prices with our CAA discount. Job well done!
Response from Dianna Mills, Sheltair Aviation Services St. Petersburg-Clearwater
Mr Januszewski, thank you for your comment. We were happy to assist you with your requests for the business meeting you had arranged. Look forward to your visit again!
- From Carl D Campbell
on 30-Jun-2009
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We flew in for a 5-day period in June and received outstanding treatment from the staff at Sheltair. Everyone was quite helpful and very professional. I will definitely plan to use Sheltair as the FBO of choice during my next visit to KPIE. Keep up the fine work!
Response from Nancy Harris, Sheltair Aviation Services St. Petersburg-Clearwater
Carl, thank you for taking the time to comment. We hope to see you on your next trip to St. Pete.
- From Kris Balfor
on 13-Jun-2009
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Flew in on my duke a few days ago. Service was fantastic, Thanks Robert, David, Jeffery, and Matthew. You guys are some hard working men!!!!!
Response from Dianna Mills, Sheltair Aviation Services St. Petersburg-Clearwater
Kris thanks for taking time to post a comment. I'm glad you were happy with our services and we look forward to assisting you again!
- From Bennett Gray
on 24-May-2009
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They are always very courteous and prompt no matter if you are a biz jet or a Cessna 172. Always have crew cars and reasonable fuel prices, and no ramp fees for piston single! Girls at desk are very friendly and helpful especially Karstyn. Highly recommended.
Response from Dianna Mills, Sheltair Aviation Services St. Petersburg-Clearwater
Mr. Gray, thank you for your comment! We look forward in you visiting us again soon!
- From Justin Potchen
on 10-Apr-2009
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Arrived unannounced in a Baron 58P, and the staff was prompt and courteous. Was able to get crew car for my passengers in no time at all. 50 cents off per gallon if topped off. Will be back. Thanks.
Response from Mandy Watenpool, Sheltair Aviation Services St. Petersburg-Clearwater
Mr. Potchen, we appreciate your feedback and look forward to your future business. Thank you!
- From James Good
on 10-Mar-2009
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I called Sheltair the day before I arrived. I explained I was taking a vet to the St. Pete VA hospital. They promised to try to have a crew car available. When we arrived the car was brought right to our wing tip. Great friendly and patriotic people. Thanks again.
Response from Dianna Mills, Sheltair Aviation Services St. Petersburg-Clearwater
Mr. Good, we appreciate your comment. SheltAir values all our customer's needs and we look forward to more of your business. Thanks!
- From Gordon Cameron
on 04-Mar-2009
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We stop in Saturday night and were met by a lineman who was helpful and the young ladies at the desk were very nice they loaned us the crew car. Came back airplane was ready to go.. Thank you very much will be back soon
Response from Mandy Watenpool, Sheltair Aviation Services St. Petersburg-Clearwater
Thank you, Mr. Cameron! We look forward to seeing you on your next trip to St. Petersburg.
- From Erik Adams
on 28-Dec-2008
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Flew in on Christmas Eve. Diana had helped me a few days prior with inexpensive 1/2 day car rental. Lineman was great, rental car was pulled up and overall service was excellent. Easy drive to Busch Gardens. That night weather wasn't good so we elected to stay the night. I was given crew car and directed to several nice hotels. Sheltair could not have done a better job. I will definitely use this FBO on all future Tampa/St. Pete trips. Thanks all for the great service. Erik Adams N1699L
Response from Mandy Watenpool, Sheltair Aviation Services St. Petersburg-Clearwater
Mr. Adams, thank you for taking the time to comment. We look forward to seeing you next time!
- From Scott Migaldi
on 23-Dec-2008
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Arrived and taxied over to the Sheltair ramp. When they saw my N-number they went and got my rental car and drove it right up to the airplane, then towed my plane over to the tie downs. Great service, nice people, reasonable costs for the service.
Response from Mandy Watenpool, Sheltair Aviation Services St. Petersburg-Clearwater
Thank you for taking the time to comment, Mr. Migaldi. We look forward to seeing you next time.
- From Ian Ritter
on 02-Oct-2008
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This is how all FBOs should be. I called the night before to check on crew cars, when I arrived Heather had my paperwork filled out and the crew car ready to go. I was parked right in front, along with the jets, greeted immediately in my SR-22 and the plane was promptly pulled away and tied down w/ cones around it (very professional). This place is first class! All this and I didn't even purchase fuel (the true test), the entire female staff were pretty hot too AND there were fresh baked cookies. What more could you want?? Totally recommend!
- From Matthew Smith
on 22-Sep-2008
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Been to Sheltair at PIE many times and almost always in a C172. Service is always top notch and was just a little Cessna. The crew car has always been available for a bite to eat. Sheltair will always be my FBO of choice at PIE.
Response from Mandy Watenpool, Sheltair Aviation Services St. Petersburg-Clearwater
Mr. Smith, thank you for choosing SheltAir! We look forward to seeing you in the future!
- From Paula Burchenal
on 13-Aug-2008
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People and facilities were very nice. Helped with rental car and hotel. Corporate jet arrived at same time we did in our C172. FBO provided equal attention to both aircraft. Very nice people. Would definitely use them again.
Response from Mandy Watenpool, Sheltair Aviation Services St. Petersburg-Clearwater
Thank you, Paula Burchenal! We look forward to seeing you on your next trip to St. Petersburg!
- From Ron Burkdoll
on 17-Jun-2008
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I fly in and out of Sheltair / PIE often and I have always had a great experience. The line personnel are all very exceptional - they're always careful handling the airplane and always very friendly. This FBO is consistently among the very, very best......
Response from Mandy Watenpool, Sheltair Aviation Services St. Petersburg-Clearwater
Mr. Burkdoll, thank you for taking the time comment. SheltAir greatly values our customers' opinions.
- From Robert Miller
on 28-Apr-2008
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Good service but over-charged. Was told in advance by phone that parking would be $12.00. Didn't discover until returning home that I was charged $25.00. When I called to correct the problem, they promised to check and get back to me. Never heard from them. Beware!
Response from Mandy Watenpool, Sheltair Aviation Services St. Petersburg-Clearwater
We appreciate your feedback and apologize for any inconvenience this may have caused you. Unfortunately, we have not been able to locate your contact information, but we are anxious to resolve this matter quickly for you. Please contact me at your earliest convenience. I can be reached at 727-530-3453 or via email at mwatenpool@sheltairaviation.com. Regards, Mandy Watenpool Customer Service Manager
- From Jim Lied
on 18-Apr-2008
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April 11, 12, 13 we were very pleased with the service and attention to detail given to us by everyone. Good teamwork!
- From Mike Salmon
on 24-Mar-2008
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Stayed March 17 to 21st, great experience. They hangared my C-182 for a reasonable fee and were very professional. Made reservations for the type car I requested. I highly recommend them and the St. Pete airport as a gateway to the greater Tampa area.
- From J Hughes
on 11-Mar-2008
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Arrived 9:30 pm, Saturday, Feb 16, after a ten hour, three-leg trip from Michigan in our Skyhawk. We'd called from previous stop to be sure our rental car would be at the FBO when we arrived. Not only was it there, but also it was driven up to our plane practically before we had shut down. Pleasant people and great service. Fuel a little pricey, but their $.50/gal discount for topping off helped, and they did save us a significant bundle on the rental car. We'll definitely be back.
- From Jay Barr, N2818X
on 10-Feb-2008
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1/24/08 just flew up from FMY to go to Bill Jackson sports to get a few things for our ski trip. I was greeted on the ramp with all smiles. I had planned to come up the Sunday before and had a dead battery so I called to tell them I could not make it. I did not call the day I did showed up and the girl at the front desk remembered me from a phone call 4 days earlier. Borrowed the courtesy car got the supplies and got the Archer topped off all in less than an hour. I always buy fuel anywhere I stop not only to support FBO business, but I was taught fuel on the ground would never help you in the air. I will never go anywhere else at PIE,
- From Russ MacDonald
on 25-Dec-2007
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Good service and less expensive than the other FBO. I like the $0.50 discount for topping off.
- From Gerry Mosley
on 02-Sep-2007
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Planned our stop at PIE and had read comments about Sheltair. Emailed Mr. Craft with a few questions and he promptly had a CSR email me. Sheltair arranged for our rental car and motel. Upon arrival, we were met by 4 line guys (Dan and 3 others) who had already pulled the rental car up to the plane. Our bags were off loaded for us. The plane was carefully parked with the big guys. The service at Sheltair (especially by Dan and the 3 line guys and Dianna) is superior. How could anyone post a negative? The fuel was discounted .50/gallon for topping off. The overnight rate was reasonable. To top that, Starbuck's coffee is available. I would definitely return to Sheltair. Mr. Craft, this is a top-notch operation you have. THANKS DAN, DIANNA, AND ALL!!!!! Gerry and Lisa Mosley, N821GM-the finest Apache anywhere!!!
- From Bill Buchanan
on 13-May-2007
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Sheltair provided great service during our 3 day stay in St Petersburg. Max greeted us with a friendlly smile and took great care of our Piper Archer upon arrival. Rick went the extra mile prior to our departure in carefully cleaning our "soot" covered windshield. Good deal on a very nice rental car and friendly/helpful staff to the pilot of a small GA airplane. Will definitely return.
- From Bill Kendrick
on 02-May-2007
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I recently used the Sheltair facility for the first time. Upon arrival, I parked at the door and their employees unloaded our luggage. Then one of their office staff used her personal car to take my wife to another area of the airport to get a rent car. When we returned to the airport three days later, I was pleased to find my plane had been tied down during our absence. I also liked the $0.50 per gallon discount I received for topping my tanks. They have a great facility that I'll use again when stopping at KPIE.
- From Eric Oxendorf
on 03-Feb-2007
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This new FBO is fine and close to the service of the old namesakes. My choice at this airport.
- From P Kaiser
on 23-Jan-2007
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Sheltair is a great place. I stopped in for a few hours in a Cirrus and was treated great. Good Job! Will recommend.
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