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From James Knox
on 04-Feb-2012 |
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I've used both Ambassador and Jet Center, on a number of times. No real complaints about Jet Center, but Ambassador has always provided above average service, with a smile. I recommend them as the best choice of the two, by far.
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From Michael Simmons
on 25-Jan-2012 |
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I was in Dallas for several days and kept my aircraft here and I received the best treatment EVER at Ambassador Jet Center. I would use them again without hesitation. The rental car was ready when I arrived and they treated my aircraft with "kid gloves". An early departure was no problem. The aircraft was fueled and ready when I requested and everything went smoothly. This is the way FBOs SHOULD operate.
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From Gernot Kolb
on 19-Jan-2012 |
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Great service with unbelievable fuel prize. We needed a fuel stop on our way to Southern California and Ambassador was our choice. We can only recommend this facility to anybody.
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From John Thompson
on 16-Jan-2012 |
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We just had a convention in Dallas and chose Ambassador Jet Center as our FBO while in the area. Not only does Ambassador have the best Jet-A prices in the area, but also their service is superior! Upon our arrival we were met on the ramp by their staff, our rental car was pulled up and they assisted in moving our equipment from the airplane to the rental vehicle. They hangared our airplane for our entire stay. On our departure day it was raining so they left the airplane in the hangar so that we could load it and then they pulled us out on the ramp! From arrival to departure Ambassador's staff gave us great service! We will definitely use Ambassador Jet Center in the future!!
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From Chuck Hoffman
on 13-Jan-2012 |
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Being from California and having a daughter at SMU we initially were flying to Love Field. Four years ago one FBO had reasonable prices, but no more low fuel prices at Love. We've been going to Ambassador now for about three years and the service is always great. When arriving at the airport in a rainstorm after our stay in Dallas, we didn't see our Mooney on the ramp. They had put it in their large hangar, which made it great for preflighting. Fuel prices are substantially less than Love and the drive time to SMU is just about the same as if we flew into Love. This is one of the best FBOs I have found in the U.S.
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From Mick VonTour
on 23-Dec-2011 |
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I fly all over the country for business, David and Diana's customer service at Ambassador Jet Center is second to none. They always have the car pulled right up to the plane, with the AC running, put the plane in the hangar greet me with a smile and bottle of water. Sometimes, I believe they think I am "The Donald" by the treatment that I get. If you have to fly to Dallas, then go to RBD Dallas Executive, park at Ambassador. You will get the red carpet no matter what you fly.
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From Mike Hart
on 22-Dec-2011 |
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Great service! Reginald and John had my car next to the plane by the time it shut down on a very chilly and windy night and helped me get it loaded and on my way. On my return the plane was ready to go after being hangared at no charge. The fuel price is fair, and better than most metropolitan airports with their level of service. This is my choice when traveling to Dallas.
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From Lonnie Leslie
on 16-Dec-2011 |
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I have never had better service than David, Heather and the crew provided. Car was ready and waiting. Thunderstorms and hail were forecast for the area so they offered to put it in the hangar, AT NO CHARGE!! Ride to the hotel because they didn't want me to use my money on a cab. Time to leave two days later, plane is out, fueled and GPU is in place. My passengers loved the facility and I loved the service. All this and absolutely the best fuel prices in the area. I'll be back first chance I get.
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From Steve Brodie
on 02-Dec-2011 |
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David on the line is top notch. Everything you would expect from a top notch FBO. Facility, CSR's, Line Staff all superior. Not to mention the best fuel prices for Jet A. Our new airport and FBO when traveling to the DFW area.
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From Jill Smith
on 29-Nov-2011 |
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I go to Ambassador Jet Center when I head to the Dallas area. First impression is the fuel price--the best in the Dallas area, but when you land you get excellent friendly service too. They also have complimentary hangar when you purchase fuel--that is unheard of with the big chain FBO's! It’s a really nice perk. The staff is very helpful and quick to respond to your needs. I'll be back!
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From Karl Ludolph
on 06-Nov-2011 |
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Stopped in for a week, Great fuel prices, and great service, above and beyond most FBO's thanks for the hangar.
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From David Savage
on 05-Nov-2011 |
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Flew into KRBD 11/4. Emailed ahead of time and got prompt and pleasant replies from the CEO George. Offered free hangar use for our 2-night stay. Line and reception folks all sharp and pleasant. I recommend Ambassador Jet center and will stop here again when I have to come to Dallas
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From Jimmy L. Hill
on 10-Oct-2011 |
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Excellent helpful service with car, hotel, & directions. Thank you Heather and good fuel prices was icing on the cake.
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From David A. Sjhulman, CE 560 XLS
on 29-Sep-2011 |
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Service at this FBO is among the best I have ever experienced.
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From Matt M.
on 20-Sep-2011 |
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Stopped here for one night. They definitely went above and beyond. Both line service and the front desk made sure we had everything we needed. They dropped me off at the hotel and picked me up. Fuel prices were significantly lower than other places in Dallas. They put the plane in the hangar for no charge and even recommended places to go running. I'll definitely be back the next time I'm in Dallas.
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From Bruce Colony
on 12-Sep-2011 |
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Everyone at Ambassador has been just outstanding to work with. We've brought hundreds of passengers to the Dallas Executive Airport this year and the folks at Ambassador have made it a simple, seamless operation for every quick turn. Great bunch of folks and a really cool airport. If you're flying into the Dallas area, Ambassador Jet Center at Dallas Executive Airport is the place to go.
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From David A. Sjhulman
on 07-Sep-2011 |
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I am an aircraft owner and tenant at KRBD - Ambassador Jet Center. Recent road construction (yeah, it's happening ALL over Texas these days) on "D" taxiway found my hangar impacted and a barrier limiting access. Albert was on duty and came over to assist me with my plane. I was concerned about my return at night and safely getting my plane back into the hangar. Albert offered to stay as late as necessary to make sure my precious bird made it back into its perch! Great job Albert! And great to know that Ambassador people are willing to help out. Many thanks George!
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From Robert A. Davis Jr.
on 04-Sep-2011 |
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Arrived on 09/02/11 for the LSU game, treated exceptionally well by the line crew when we arrived and when we left on Sunday. Our airplane was put in the hangar at no charge for two nights, great fuel prices and the FBO itself is one of the best we have been in. Please support these folks when you can, they are helping all of us in general aviation by keeping prices very reasonable.
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From Bill Ham
on 04-Sep-2011 |
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We've been coming in and out of RBD on a daily basis for the last 5 months in 564HK. David and Albert have provided awesome service. Thanks guys!!!
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From Carl Griffith
on 25-Aug-2011 |
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I fly almost every week, mostly in Texas. Diana, David and the line crew for price and just taking care of you are my favorite................ If you are in Dallas area this is the absolute best place to stop!!!!
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From S Rubin
on 22-Aug-2011 |
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Friendly, great fuel prices, nice facility, and complimentary hangar to avoid the Texas heat. A great FBO.
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From Blake Hardegree
on 18-Aug-2011 |
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During recent quick 24 hour business trip, I decided on Ambassador Jet Center...GLAD I DID!! They had our rental car on the ramp ready to go. When I asked if they had tie-downs, David said he would hangar my plane overnight at no additional charge. Surprising seeing how I am just a lowly V-tail bonanza pilot. Fuel was good price, great modern, clean and cool facilities. All the employees we reacted with were very friendly/helpful. I have found my new Dallas FBO!
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From Brent W McCasland
on 13-Aug-2011 |
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Great service; they put my plane in the hangar for the day to keep it out of the Texas heat. Let us load up in the hangar and pulled us out. Excellent Service! Thank you!
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From Thomas Mckown
on 01-Aug-2011 |
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Great Airport on south side of Dallas. Approach/Tower outstanding service. Was somewhat concerned when I taxied up to FBO, as there was no A/C on ramp. Well guess what, they put them in their hangar. When was the last time your A/C was hangared free of charge? FBO is as good as it gets!
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From Kyle McMorries
on 31-Jul-2011 |
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Arrival and departure were very easy. FBO met us at plane with our rental car upon arrival. Departure was just as easy. One of the best fuel prices in the area. No ramp fee plus free overnight parking in hangar. Very friendly staff. Less than 10minutes to downtown destination. Look forward to our next trip
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From Parker Woodruff, 1987 Mooney M20K, N252BH
on 27-Jun-2011 |
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I arrived on Friday, June 17 and stayed for the weekend to visit my parents and brother. The line staff was professional and I appreciate the hangar spot with my fuel purchase. I will definitely be back to this FBO for that sole reason - probably in about 10 days just for the weekend arriving from Florida, so I'll be taking on quite a bit more AVGAS.
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From Josh Green
on 24-Jun-2011 |
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Always have quick and friendly service from this FBO. Did not purchase fuel on this trip, and they still insisted on no ramp fee, and even put the plane in the hangar for a few hours to keep it out of the hot Texas sun! Great service from everyone here and definitely recommend AJC to anyone coming to RBD. Thanks!!!
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From Chad Speer
on 14-Jun-2011 |
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I arrived just before closing on a Saturday night, without calling ahead. The lineman arrived as I was unloading my bags, took my fuel order and assured me that he would tuck the Archer in a hangar for my two-night stay. When I returned Monday afternoon, the plane was in the hangar, hooked to a tug and ready to go. Given the 95 degree Texas heat, an indoor preflight was a great bonus. I didn't catch everyone's name, but Gonzalos kept me cool and invited me back. I haven't tried another FBO at Executive, but the bar has been set fairly high.
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From Andrew Reiland
on 01-Jun-2011 |
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Excellent FBO. Just note all the other comments. Easy in and out IFR. Highly recommended!
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From Mike Keller
on 18-May-2011 |
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Attentive and enthusiastic line service and help, we would definitely choose this FBO when returning to KRBD in our corporate jet(s)
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From Mark Hargis
on 16-May-2011 |
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Wonderful service from the time you taxi up till you taxi off. Line Service, Customer Service is impeccable. No fees, Free Hangar and best fuel prices. Nice facility. What more could you ask for. We will always come here when in the area.
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From Ed Sanders
on 15-May-2011 |
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Great service. Fuel prices brought me here, and the service will bring me back. Rental car pulled up just as we got out of the plane. They unloaded our luggage, offered to hangar the plane for free, and were very friendly. The next day Gonzalos loaded the plane and took care of the rental car, and we where on our way in minutes.
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From Stephen Becker
on 30-Apr-2011 |
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I have always had great service at Ambassador. My recent visit (4/19-4/20) was excellent. Best fuel price in the entire Metroplex. They even beat my contract fuel price from AvFuel and Colt. Even better, they put my PC12 in the hangar for no charge!
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From Dick Eiserer N424SC
on 27-Apr-2011 |
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I would like to add another rave review of Ambassador Jet Center. We arrived there in our Cardinal and received some of the best treatment I've ever seen. My wife was impressed as well. The rental car was ready and the airplane was hangared for our 3-night stay, all for the purchase price of the fuel. Total red-carpet treatment. Thanks to everyone at Ambassador. We'll be back the next time we come to Dallas.
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From Kirk Powell
on 26-Apr-2011 |
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Great FBO, can't say enough good things about Ambassador Jet Center! Friendly, knowledgeable, fast!
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From Chad Howard
on 25-Apr-2011 |
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WOW can't say enough about this place. Stopped by on 4-20-2011 and it was our second time stopping here. The staff was amazing!! Treated like we arrived on a new G650 even though we were just a simple King Air B200. Awesome fuel prices, easy freeway access, immaculate facilities. If you aren’t going here then you are definitely missing out.
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From Al Sidaras
on 28-Mar-2011 |
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Outstanding personnel, great facility, and a restaurant a short walk away! Tried for the first time yesterday and I will return tomorrow! Will make this my first choice in the Dallas area. On top of it all a very competitive fuel price. Look forward to my future visits. Thank you!
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From Thomas Stayer
on 26-Mar-2011 |
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Ambassador is a first class FBO! Their service and facilities are top notch (new and classy). No extra fees and the over night hangar was free. Rental car was pulled up to baggage door before the prop stopped. MX techs were extremely helpful and professional. Ambassador is a definite visit again!
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From Matt Plaisier
on 24-Mar-2011 |
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Stopped in for a four-day holiday in my M20B. Great service, rental car ready and waiting. They even put me in the hangar at no extra charge for my stay. Plane was fueled up and ready to go for my departure. Top Notch facility!
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From Andrew Stagg
on 20-Mar-2011 |
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Flew in on 03/13 in a Mooney M20 and was parked right out front and fueled immediately with very reasonable fuel prices for the Dallas area. I stayed for a week and they hangared the plane for no charge the entire length of my stay and had it pulled out ready to go before I showed up to depart. They also have great facilities and really helpful employees. I'd definitely recommend this FBO to anyone visiting the Dallas area.
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From Bob Skalka
on 16-Mar-2011 |
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I flew to the Dallas area in a Piper Comanche and used Ambassador Jet Center. As a pilot of a smaller aircraft I always wonder if an FBO with "Jet Center" in its name will even pay attention to you and what the cost will be if they do. I can assure the reader that the service provided by this "Jet Center" was top of the line. My rental car was ready, they took excellent care of my airplane, fuel prices were reasonable, and all the personnel were friendly and helpful. No complaints about the cost either. It is a great place for us smaller airplane drivers.
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From Bobby Leatherman
on 25-Feb-2011 |
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DON'T look anywhere else in Dallas!! Service was awesome during difficult days ... Superbowl week, 2011, Thursday Friday ... Ice everywhere, 5 inches snow, temp 15 deg F. Snow was unexpected but they had put my Baron in hangar overnite - thank goodness!! I was able to leave Friday as scheduled and needed. To boot, best prices on fuel.
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From Johnny King
on 22-Feb-2011 |
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Visited KRBD Ambassador Jet two weekends in a row last December, each visit was so pleasant because of the friendly and helpful staff. Used a rental car both times and each times it was there waiting at the door of my aircraft. The fuel is more reasonable priced than anywhere in the metroplex, that I could find. Had my aircraft hangared all weekend for a very fair price, about the same as the area competitions ramp charge! In my opinion it’s the only FBO to use when visiting the metroplex.
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From Michael Mitchell Baron 971V
on 15-Feb-2011 |
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Just before Super Bowl I flew into KRBD for a meeting and a quick overnight stay. As usual, the staff and crew were great. When I arrived the next day, I discovered a fuel leak on my Baron. The staff at Ambassador referred me to a local mechanic for repairs. Hoping to get the plane home before Super Bowl, weather and parts got in the way. To make a long story short. I picked the plane up today and returned to Houston. Ambassador could have easily charged me several hundred dollars for three weeks of hangar/ramp fees and they did not! If you have business in the Dallas area, please consider supporting this family owned FBO.
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From Bryan Porter
on 13-Feb-2011 |
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Based all ten aircraft of our aerial mapping fleet here for two months. They had us ramped and fueled every single day, without fail, never late. Great job!!!
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From Angie Hartwell
on 10-Feb-2011 |
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I used Ambassador at RBD over Super Bowl weekend and received exceptional service. The line guys were there to marshall us in and assist with bags and rental car - always available to us. Kim at the customer service desk was super attentive and helpful in resolving a rental car problem (Hertz's fault) upon our arrival. George, who must be the manager/owner, was always on-site and made himself available to us, whether for restaurant recommendations or coordinating our passenger transport to the aircraft parked on a remote ramp. Ambassador's service was SEAMLESS! Thank you!
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From Tom Swanson Lear 45
on 08-Feb-2011 |
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Ambassador Jet Center rose to the Super Bowl Challenge. The staff was upbeat and courteous from the initial call. There were probably 50 turbine aircraft, or more, that they had to "juggle" and Ambassador did a great job. Our Lear 45 was parked on the closed runway, but Ambassador still managed to deliver a GPU, coffee, etc. (During Rush Hour) I was not expecting that after the Super Bowl was over. Everyone that I spoke with had a great attitude. The fuel price and facilities make this FBO an easy choice when visiting Dallas.
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From Adam Stravinsky
on 04-Feb-2011 |
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Excellent experience at Ambassador Jet Center. Staff was prompt, efficient, and friendly! Very clean and new looking facilities, along with the peace of mind knowing your aircraft is well taken care of. We will be back when the time arises in the future!
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From Sanjeev Prasad
on 26-Jan-2011 |
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These guys are GREAT!!! I stopped over for two days in my Mooney, only took on 30gal but they put me in the hangar for two days at NO charge!! Great fuel prices, awesome service and great location! I'll be back.
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From Glenn Patterson
on 25-Jan-2011 |
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Friendly staff very helpful and ready to assist.
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From Chad Bartee
on 11-Dec-2010 |
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Whether I'm chartering or flying my own Turbo Prop, the service and fuel prices cannot be beat anywhere. RBD is just as convenient to downtown Dallas as any other airport in the area. Do yourself a favor and land there!!
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From Toby Eastin
on 10-Dec-2010 |
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Great FBO! Stopped for fuel and overnight in a King Air 90 and could not have been treated better. Excellent service, helpful staff, aggressive fuel pricing, and clean, modern facility. Hard to beat if you're headed for downtown Dallas.
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From Chris Christiansen
on 08-Dec-2010 |
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All I can do is "pile on". Most FBO's I go to are good, some even excellent, but Ambassador is easily the best I have been to. No landing fees, the least expensive fuel I have ever found, in the hangar for 3 nights and use of the GPU with no charge, even made a sandwich run for us when our departure time slid into lunch time. Their service is extraordinary!!!!!
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From Walt Kaminski
on 04-Dec-2010 |
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Super FBO! I have never been to a better one. Spacious, clean facility. Well equipped pilot briefing room. Complimentary hangar even with our meager fuel purchase. Extremely courteous and helpful folks. Low cost avgas, especially for the MetroPlex.
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From Sean Fortenbaugh
on 03-Dec-2010 |
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Excellent FBO! I just discovered KRBD and it is quiet, and it has some of the cheapest fuel in the DFW area without getting self-serve at a city-run pump somewhere. Coordinated a last minute trip with Diana to pick up supplies at a distributor about 2 miles from the airport. John met me promptly at the plane and offered to refuel and/or put my plane in a hangar (for free. I watched as he fueled the plane and he took great care - and ensured the tanks were truly full. He also put orange cones around my plane. It was a very smooth process; Diana had me from plane to the road in about 3 minutes, and their crew car is a black Mercedes! A breath of fresh air. In the past I used the airports to the north that have $7.00 fuel and a charge for just about everything. If you need to visit the DFW area then consider this FBO & airport even if it might be a little out of your way. You won't regret!
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From Renard Bergstrom
on 24-Nov-2010 |
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Great service! Arrived late at night and they were totally prepared. Free hangar with fuel purchase is awesome. Thanks for everything.
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From Nathan Tinkle
on 23-Nov-2010 |
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Awesome FBO! Quick trip to Dallas & stopped here at the recommendation of a fellow pilot. Great restaurant with a patio overlooking the runways - Charlie Delta's. Ambassador said there's never a tie down chg, and they can almost always put you in a hangar over night... Also, NO charge. Nice facility and super friendly. Full service 100LL was $4.15.
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From Hector Lo
on 18-Nov-2010 |
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What can I say? Simply the best at Dallas Exec. From the first phone call with Diana to David and the guys meeting us upon arrival everyone was very professional, courteous and friendly. Diana was a pleasure to deal with as she handled all of our transportation and arrival needs. David and the guys took great care of our King Air 350i and even hangared it for us at no cost. On departure we topped all the tanks as their fuel price is better than my base price back home. All in all a great visit. Stop at Ambassador you won't be disappointed.
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From Jay Wilhelm
on 11-Nov-2010 |
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After 4 months of traveling in and out of Dallas Executive, it has become our preferred Dallas destination due to their wonderful staff. Diana has never failed to impress with our random oddball requests, David and Albert on the line staff do an excellent job of catering to our needs, and the fuel prices are the best you'll find in the Dallas area. Not to mention that our passengers are always impressed with their facilities and welcome home receptions and attitudes. Great job ya'll, keep up the excellent work!!
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From Frank McDonald
on 01-Nov-2010 |
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They will hangar at no charge & never a ramp fee. Albert (he's The Man) arranged for non affiliated maintenance support on a Sunday AM. Rental car at the ready on arrival. Most professional staff ever encountered! All this for a "just-a-homebuilt".
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From Jim Lockyer
on 21-Oct-2010 |
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I landed my C172 at KRBD on 10/11/10 and went to the Ambassador Jet Center. I was met immediately by David who put out the red carpet. After filling the tanks, at a rate that has to be the cheapest anywhere, he immediately offered to house C-GGPO in the main hangar for the entire stay of four nights at no cost. He helped with our baggage and had GPO in the hangar before we left on the taxi ride downtown. I asked for a wash and wax for the airplane. The cost was very reasonable and the lineman who did the job buffed the entire airplane - it was gleaming. You could tell he was proud of his work. Diana at the main desk was a delight and very helpful. The center could not do enough for us. When we left they opened the FBO before regular hours so we could get away early. I was very pleased and recommend the Ambassador Jet Center highly. They made you feel welcome – Thank you!
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From Jim Gigliotti
on 05-Oct-2010 |
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Whenever going into the Dallas area I'll be using the Ambassador Jet Center at the Dallas Executive Airport. The line guys, Tim and John provided excellent service, even though we arrived just a few minutes before closing time. They pulled the rental car around, and put the airplane in the hangar free of charge. That was great, since it rained all the next day. I really appreciated their attention to detail, and genuine friendliness. Plus, the fuel is some of the cheapest in the area. Thanks Ambassador Jet Center!
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From Raymond Rust
on 03-Oct-2010 |
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We called one hour ahead. Albert was great. He had the rent car on ramp and pulled up to plane as we parked. We returned several hours later and the lineman, Tim, was literally running to meet customer expectations. Great job Tim. Both linemen were very courtesy and helpful. They are great ambassadors for the FBO and the airport in general. We chose Executive Airport over Love Field--Great Choice. Easy in, easy out. Fuel prices reasonable, even downright cheap compared to Love Field. Great facilities and easy access to downtown Dallas.
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From Mike Demulling
on 21-Sep-2010 |
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We've been using Ambassador Jet Center for the past 18 months or so. The service is absolutely wonderful. The facility is very nice. The GSE is well maintained and reliable. The line personnel and customer service personnel are extremely helpful and knowledgeable. The line personnel even wiped down the exterior of our Learjet 60 on their own - that's service. Also, the fuel price is exceptional. After using 5 or more other airports in the DFW area, RBD is our favorite, thanks to Ambassador. Keep up the good work guys!
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From Peter Harvey
on 16-Sep-2010 |
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Great service, clean facility, best fuel prices around and free overnight hangar to boot what more can you ask from an FBO! Arrived in a Citation for four days of business in Dallas and I offered to pay for the additional days in the hangar since usually fuel purchase only applies toward the first night but was told space was available and there would be no additional charge (good thing since tropical storm Herminie hit the area hard). Highly recommend this FBO!
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From Ken Miess
on 14-Sep-2010 |
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I have received consistently excellent and attentive service on multiple visits to Dallas. Every time there was space available they chose to put my plane in the hangar for me to keep it from being too hot when I departed. Very much appreciated. I have no need to go anywhere else.
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From Tommy Freeze
on 13-Sep-2010 |
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We arrived at Ambassador ramp on 9-10-10, our Hertz rental was not the size we requested, Dianna had an Enterprise car on her ramp that was a full size, she gave us this car and cancelled the Hertz for us. We stayed 2 nights instead of 1 as we had planned, I called Ambassador of our change, and they extended our rental car and gave us 2 free nights in their hangar. I called 1 hour before we returned and they had the airplane fueled and on the ramp for us. I had planned to fly into a near by airport, but after checking Ambassador's much better jet fuel price, we landed at RBD. I will definitely use Ambassador again.
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From Sargent Caldwell
on 06-Sep-2010 |
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Great service, airport is easy to get into and out of. Fuel prices are very good!
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From Chad Howard
on 29-Aug-2010 |
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WOW, Now that's an FBO!!! Arrived slightly later than intended and car was waiting cooled off, very friendly line guys and stuck us in the hangar for the day at no charge had us fuel and ready at a moments notice. NO QUESTIONS ASKED... EASY and BEST place to stop when going to Dallas, HANDS DOWN Great Job Guys
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From Dr. Vaughn DeCoster
on 07-Aug-2010 |
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Excellent, as usual. Had me fueled, in a hangar (no charge) and a cab in less than 5 minutes! Departure was just as quick. They're really friendly and welcoming. Makes me want to head to Dallas more often.
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From Guilherme Schmidt
on 28-Jul-2010 |
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I was there twice this month, and both times excellent service. I got delayed one night, and landed after hours, and they waited for me at no extra charge. Definitely very very friendly, and highly recommended.
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From A. Travnicek
on 24-Jul-2010 |
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Nice experience got the free hangar too! If you park outside, there are tiedowns (unless some FBOs in this area)--useful if you have a taildragger like us. Albert was very helpful. The FBO is actually not where the red star shows it, look south of the terminal along Twy A between A1 and A3. I should have left a message about needing a rental car (planned after 9pm after they closed, took off for KRBD before 7am when they opened), since Enterprise needed 30 minutes to ready the car for use. We'll be back!
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From Sam Suttle
on 15-Jul-2010 |
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Diana was great. My rental car and motel were to order and Albert and Gonzo took great care of my plane. Free hangar!!! No fees!!!! What else can you ask for? No way I'll go anywhere else when I go to Dallas.
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From Joe Rad
on 13-Jul-2010 |
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Being the head of a small corporate flight department in these times it is very important to try and save money any way we can with out compromising SAFETY. So I always shop around for the best prices. We (JTM) fly a Commander because of our owners special handicap needs. And some FBO's do not wish to give you full assistance. Ambassador really stepped up to the plate. Diana was able to assure me that Ambassador would be able to meet and exceed our expectations. She had all the line personnel briefed on our needs. Cars had to be exact to order. She made it happen. I could not believe when she told me that our company aircraft was going to be put in the hangar for FREE even if we did not make a fuel purchase, and that there were no facility fees or ramp fees. My boss was sure impressed by that! All in all, first class operation that I would recommend to any operator going through the Dallas area. Very special thanks to Diana and the line staff at Ambassador Jet Center at RBD.
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From Bruce Morse
on 26-Jun-2010 |
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Fantastic customer service! We arrived in our Seneca, the rental car appeared at the airplane immediately, and they put the aircraft in the hangar for no charge while we were in Dallas. Albert was excellent at handling everything and helping us. We will be back!
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From Brent Snodgrass C90GTi King Air BE58P Baron
on 16-Jun-2010 |
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"OUTSTANDING" FBO!!! One of best-kept secrets, and values I have experienced in a long time. Just 10 NM South of DAL (Love Field) exquisite facilities, 3.50 JET A, 4.25 100LL. Mercedes Benz crew car, super friendly people!! My new destination of choice when in the DFW metroplex area.... Thanks guys for a great experience......
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From Stephen Logan
on 16-Jun-2010 |
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I visited Ambassador for the first time last week in my c172 and was treated to first class service. I had called ahead to check on taxi service and when I landed they had one waiting on me. Weather forced me to leave the plane for several days and they stored it inside for no charge. Fuel price was much better than other nearby airports as well. I will continue to use Ambassador.
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From Daryl Rosinbaum
on 14-Jun-2010 |
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Great stop and overnight at Ambassador. The Enterprise car was waiting with the trunk open before I shut down. The Bonanza was topped off and the plane spent 2 nights in the hangar, no charge. I'm glad because I forgot my overnight cover and plugs! The people make the difference anywhere you go and these folks were SUPERB! I'll be back!
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From David Newton
on 04-Jun-2010 |
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I take my airplane to Ambassador every week. Their service is excellent and I am always treated as if they are genuinely glad to see me.
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From Keenan Brown
on 12-May-2010 |
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Everything was handled in an efficient, professional and friendly manner during my recent visit to Ambassador. The rental car was ready upon my arrival. My Mooney was fueled per my request and ready to go upon my return to the airport the next day--and the aircraft spent the night in the Ambassador hangar at no charge.
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From Norbert Vorstaedt
on 12-May-2010 |
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We received really "Ambassador Class" service from the friendly folks at Ambassador. Diana made hotel and rental car arrangements for us and everybody was most helpful and friendly. Although we were flying in with just a Cirrus single-engine, we were treated like coming in a business jet. They even put our plane in a hangar, free of charge! What a reception! Diana and everybody else who helped us: Great job, and many thanks! We will be back.
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From Scott Roberts
on 08-May-2010 |
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Ambassador Aviation...Excellent service. Came in on May 5th on an overnight trip in a CE650. The service and facilities here are top notch. The CSR, Diana, is very friendly and helpful. Thanks; hope we get to visit here again.
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From Jim Monroe
on 26-Apr-2010 |
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Great service. Great personnel. The way flying used to be when people wanted to serve you and appreciated your business.
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From G Schaeffer / TBM850 N3GS
on 26-Apr-2010 |
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Absolutely great service. Visited 3 times so far this year and all experiences were exceptional. Fuel is also very reasonable.
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From Scott Sledge
on 25-Apr-2010 |
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This is the finest FBO I have encountered in my travels. The rental car was pulled up before I could get out of the plane, the line guys and office staff were courteous and very helpful, and the ease in and out to downtown Dallas was perfect. We highly recommend Ambassador Air Center. Plus, fuel price was lowest on field!
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From Bill Carpenter
on 23-Apr-2010 |
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I come to RBD about every other month, and always use Ambassador. Great service! They put the plane in the hangar all day while I'm gone (free) and I can use the GPU for free as well. They are always friendly, and although I don't come in that frequently, they still remember me.
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From Greg Mink
on 20-Apr-2010 |
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Great place. Friendly and helpful. Awesome facilities. Rental car was waiting and cooled down for me when I arrived. And they have the cheapest fuel. What is not to like??
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From Patrick Moller
on 02-Apr-2010 |
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First time to RBD. Flew in our G-IV. What attracted us to RBD was the incredible fuel price at Ambassador Jet Center, coupled with the fact they do not charge overnight or ramp fees.. An extremely professional and friendly staff met us. Dave and Diana went above and beyond to help us out. They even offered to place our aircraft in the hangar- no charge. Nothing was too much for them.. I wish that all FBO's could provide this level of service, they treated us like family.. Did I mention the fact that the fuel price was several dollars below other surrounding airports.. I look forward to our return.
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From Bill Quegan
on 27-Mar-2010 |
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Was there overnight recently in a Lear 45. Great, personable service. Will definitely use them again.
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From J. Bonilla
on 15-Mar-2010 |
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I came to Dallas on a two-day pleasure trip with the family in my C-182 over the weekend. I discovered Ambassador through AirNav and liked the price of fuel and no ramp and no tiedown fees. Staff on the weekend did everything possible to make a wonderful experience. They got a rental car even with the difficulties they had due to a boxing match that same weekend. Staff was first class, very helpful, and friendly. Excellent facilities. They even pulled my 182 in the hangar for two days at no charge! Next time I head to Dallas, I'll be going back to Ambassador. Great service!
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From Antoine D'Orra Pilot /Manager DAC Air LLC
on 14-Mar-2010 |
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I would just like to thank all the great customer service reps. GREAT JOB Great Fuel prices and service from Ambassador Air Center Dallas Executive Airport.
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From Jim Dippel
on 07-Mar-2010 |
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Each time I stop in at RBD I go to Ambassador Jet Center and the service is always fast and friendly. The facility is nice and the staff will go out of their way to make your stay as comfortable as possible.
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From Wayne Manning
on 04-Mar-2010 |
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Excellent service, with exceptionally friendly staff, line staff, and management. We stayed for quite a while and had an excellent experience. Hangars were clean and beautiful and new and fuel prices were competitive. This is the best kept secret in the west. I will definitely stay here again.
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From Jose Medico
on 15-Feb-2010 |
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Excellent place to arrive very cheap and very friendly people, nice facility and very good fuel price and handling, for me one of the best, for sure we will be back in any other flight to the west coast for refueling. See you sooner!
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From Cliff Biggs
on 12-Jan-2010 |
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Spent 4 days till 1/09/2010. Great place to stop. Good service, clean, fast and careful. Hangar space available for our Mooney priced right! Used them 3 yrs ago in the old facility and came back again. Will be back next time in Dallas.
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From Mark Overley
on 08-Jan-2010 |
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This was my first time visiting this airport. I checked with all three FBO's prior to choosing Ambassador. Ambassador had the best jet fuel price but the attention to service was equally impressive. Diana helped me with all of my questions and found us a nice hotel at a great price. When we arrived we were tended to right away. One of our passengers had arranged for a rental car but it was at one of the other FBO's on the field and the line guy took him to the FBO to get his car. They put our airplane in the hangar with care then drove us to and from our hotel. These folks mean business and it shows. Thanks for a great stop!
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From Carl Potter
on 25-Dec-2009 |
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Wow! Great airport and great service by Ambassador. Alonzo marshalled us up to the building and had our rental car ready. The next day they had the plane ready to pull out of the hangar and treated us like owners of a biz jet instead of 182S owners. I can't imagine how they treat the big iron. Also, the tower personnel were friendly and helpful. I found this true in my primary training days when I learned to land without incident at Red Bird. We will be back.
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From Peter Rez
on 06-Dec-2009 |
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One of the best FBO's in the country. They hangared the aircraft for free and the fuel price was very low. Friendly efficient service and very convenient for downtown Dallas.
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From Jeffrey Portman
on 10-Nov-2009 |
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We absolutely love this FBO. These folks really know what they are doing and more importantly, they care! Phenomenal service, Phenomenal facilities and Phenomenal fuel prices. In my opinion, the best FBO in the country! We only wish we lived there so we could enjoy these folks everyday.
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From Jack Goodner
on 28-Oct-2009 |
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We have used Ambassador Jet Center for over a year now and cannot say enough about the excellent service we receive there. We have quick turned in less than 25 minutes touch down to take-off, and this is with fuel service. This also says a lot about RBD Tower personnel. Always professional, but always with enough humor to make you smile. Thanks again to Dave, and now to Diana........
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From Todd Abbiatti
on 24-Oct-2009 |
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3rd time here. I was not sure service could get much better, but it did. Everyone is fantastic and very friendly. Great FBO, Jet A at a great price. Really close to downtown, check them out, best in the country....
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From Dr. Vaughn DeCoster
on 20-Oct-2009 |
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Perfect! I called ahead to let the folks at Ambassador know I was coming in and needed a car and hangar space - no problem. When I arrived they had the car on the ramp waiting 20' from my plane, promptly fueled and placed my bird in their hangar. Diana in the office and the line folks are friendly, helpful, made me feel right at home. Service like this is rare... This is my FBO in Dallas. RBD is easy in/out by air as well as by ground.
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From David Whitt
on 02-Oct-2009 |
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These people are great! We have used Ambassador several times, they are very attentive and courteous, have our rental car waiting, and have a nice facility and excellent fuel prices, and everything ready upon our departure. - Cessna Citation.
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From Christopher Anderson
on 26-Sep-2009 |
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This is a great FBO! Unusual to have three FBO's competing at an airport, but Ambassador made their case for me. I emailed all three in advance of my trip. Ambassador got back to me much faster than the others, and with more hospitality. Their fuel price was best, and service impeccable. The staff went above and beyond on our arrival and departure, and they treated my 1968 Mooney with great care. Hangared it free of charge with the big birds. Many thanks to the wonderful woman working the desk on Wednesday (I am embarrassed that I do not remember her name) and to Diana who checked us out.
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From Philip Yeadon
on 25-Sep-2009 |
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Great service, nothing too much trouble. Diane really goes out of her way to make sure all our needs are taken care of, a real asset to the company. Fuel is good value and proximity to Dallas makes it a no brainer. We have now relocated our GIII to Ambassador's new hangar.
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From Chad Bartee
on 24-Sep-2009 |
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This place is awesome. Dave and his guys treated us like royalty. Oh yea, and put us in a hangar free of charge for the night. Also, Jet A with Prist at $3.05 what a bargain. Dallas Exec is a jewel.
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From J. McCarver
on 23-Sep-2009 |
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Great FBO. If going to Dallas area check these guys out! Great service in a clean new facility. Did I menton no FEES! and great fuel prices? Give Dave (ops manager) a call. This was my second visit/first overnight and we will be back. ATC was great, much quicker than DAL and cheaper. Thanks you for the hangar.
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From Michael Swain
on 27-Aug-2009 |
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Spent a few hours at Ambassador Aviation on Aug. 26. Diana Sabedra and the line crew could not have been nicer. The facility is excellent. Access into and out of RBD is very easy if you have business in Dallas.
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From John Keller
on 27-Aug-2009 |
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What a great FBO!! PC-12 fueled and placed into hangar for two nights; kept out of the 101-degree heat, too! Excellent customer service attitudes exhibited by all personnel. Obviously, this FBO has great employee training to handle customers from the C-152 to large business jets. Keep up the great work. I'll be back when I am in the area.
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From Geoff Nelson
on 25-Aug-2009 |
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What an awesome FBO. We flew our Arrow in to visit family for 5 days. Tie down fee was waved with our fuel purchase and even better they kept our plane in one of their hangars! David was great and had our plane ready for our early morning departure and even gave me a hand with our bags. We will definitely be back.
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From Matthew Simpson
on 23-Aug-2009 |
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I've been based at Ambassador since February of 2009. By far, the best FBO you will find. Everyone will go out of their way to take care of you, and the fuel rates are extremely competitive.
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From David Perkins
on 20-Aug-2009 |
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Stopped in for a few hours and the Operations Manager, Dave, got us in and fueled right away, even had some hangar space to get us out of the hot sun. Then went inside and was met by Diane, she couldn't have been more helpful with getting our passenger a taxi. She even gave me a tour of the FBO, and it is by far one of the nicest I have seen. I just wish I could have stayed longer! Oh yeah, the fuel was cheaper than I have seen a long time!
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From Paul Kite
on 20-Aug-2009 |
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Great service. Great price. After I was pulled out and fueled at the requested time, I called to say I was delayed so they pushed me back in the hangar until I got there. Wow! I just hope they have room for me next time because they're going to get busy doing this stuff.
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From Terry Small
on 17-Aug-2009 |
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I travel quite frequently and I have yet to find a better place to land and park my Lance. From the courteous service by the flight staff and the overnight free hangar. WOW, what a place!
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From Chip Groner
on 13-Jul-2009 |
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Dropping off a passenger in Dallas, I decided to by pass DAL due to ramp fees and high cost of fuel. Went to Executive for my first time, picked Ambassador based on comments on AirNav. Great service and reasonable cost for fuel. CSA Diana and the line crew offered excellent service.
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From Joseph Mazzei
on 10-Jul-2009 |
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Stopped at Ambassador with our Piper Dakota and were treated like the heavy metal boys. Hangered overnight at no charge and the plane was fueled and pulled out in the morning. The staff was very helpful in directing our family to the airport to pick us up and making our stay a pleasure. Will stop on the way home. Fuel price was great and getting into and out of KRBD was a breeze with no delay.
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From Dan Hill
on 02-Jul-2009 |
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What a great place to fly into. For 13 years I have always flown into Love to go downtown. We should thank this FBO for keeping the Fuel prices down compared to everywhere else in Dallas. Super Friendly people David took great care of both my Bonanza and me. It was 103 when I arrived. They asked if they could put my plane in their Corporate Hanger. I asked them how much and they said not charge for 4 days. I bought as much fuel as I could take on. This airport is faster to downtown than Love is has only three stoplights to Downtown. Love was $7.00 gal and a tie down fee. OH no Tie down fee either. THIS IS THE PLACE TO GO IF FLYING INTO DALLAS. Wish we had a place like this in Atlanta that caters to the pilot.
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From Todd Abbiatti
on 30-Jun-2009 |
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WOW, This FBO is top notch. I was in last week in our King Air 350 and we were treated like royalty. Diane took care of every need (Hotels and Cars) David and line guys treated our plane like their own. You needed it; they did not sit till they found it. Jet A prices were dollars below everyone else. My passengers were in downtown Dallas within 10 min. Wonderful new buildings and hangers. It was over 100 degrees and they put the plane in a hangar for the one night we were there. If you have to go to Dallas, you CANNOT beat this FBO. What a great place, keep up the great work.
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From Ralph Matchett
on 25-Jun-2009 |
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I make about 10 trips a year to the Dallas/Fort Worth area in our Baron. I started flying into Redbird a few months ago and used Ambassador Aviation, which has been an excellent choice. Estimating I buy between 500 to 700 gallons of fuel per year they save me about a $1.00 per gallon compared to where I have been flying into the last few years. The service has been great, facility is nice, and my rental car is always there.
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From Steve Cartwright
on 24-Jun-2009 |
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I'm a customer for hangar and fuel, and my experience with Ambassador has been excellent. They are always customer friendly and ready to help. Recently, when a storm damaged the hangar doors trapping many airplanes inside, they worked the weekend to repair the doors and saved me from scratching an important flight. David the manager and Albert on the line are outstanding people. There is another FBO on the field that does not keep promises. Do business with Ambassador and you will be pleased!
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From Patrick MacFarlane
on 23-Jun-2009 |
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I have been flying into Dallas for years and Ambassador has consistently provided exceptional service and great fuel prices. If you are headed to Dallas or need to make a fuel stop, Ambassador at Executive is where you need to go. The new building looks great!
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From Trent J Corcia
on 31-May-2009 |
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Blair and the guys always do a great job for me departing and arriving at Ambassador at RBD. I am based here at Ambassador in one of their hangers and cannot recommend them enough. Low fuel prices, excellent service, highly trained staff, brand new building... Come check them out. You'll be glad that you did!
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From Michael McCollum
on 25-May-2009 |
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Flew a commercial flight in to Dallas Executive and used Ambassador. Great people, outstanding service, sparkling new facilities, low-priced fuel. What more could you ask for in the Dallas area. I'll be back!
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From Greg Mink
on 27-Apr-2009 |
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Great new facility. Rental cars were waiting on the ramp when I pulled up. The next day when I left, the staff cleaned and refilled my coffee jug and gave me a bag of ice. Stuck me in the hangar overnight just to be nice. Blair and the guys do a great job. I'll be back!
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From Mel Rushton
on 15-Apr-2009 |
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I frequently fly into the DFW Metroplex, and I always visit Ambassador Aviation at KRBD. I was there again last week, and given a tour of their brand new facility. They have the most friendly staff, great service, and great prices. Now their facility is first class, as well!
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From Charles Swan
on 04-Apr-2009 |
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Very good experience. Very nice new facility. They were working on the final touches with their new facility on March 26th, installing cable and weather computers. Pax car was waiting out front when we showed. No crew car, but manager personally drove me to get lunch. Seemed very appreciative, eager, and sincere for you business! I would definitely stop back. Thanks
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From Jam Zayer
on 31-Mar-2009 |
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Ambassador Aviation was great! Friendly service, Free Hangar, and Cheap fuel...What more do you want out of an FBO! We will definitely be back!
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From Agustin Cavazos
on 30-Mar-2009 |
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Great place to stop! Nice facility. Courtesy and rental car were unavailable. The manager personally dropped us off at a restaurant 5 miles from the field. When ready we called him and he picked us up in a matter of minutes.
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From Jason Brady
on 14-Feb-2009 |
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Ambassador was efficient and convenient. When I stated I might have a problem with my starter, they were ready to assist and had already contacted a mechanic if the problem materialized. Fuel Prices were very reasonable and the service was courteous. My stop for Dallas for certain.
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