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From Ryan Ochsner
on 27-Dec-2009 |
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Arrived in a C-172 for a four-day stay over Christmas. Was immediately greeted by a friendly ramp agent who towed and tied down our plane even though I didn't request fuel. When I returned four days later, my plane was covered with a thick layer of ice. Eddie, the same agent who had greeted me previously, worked quickly to put my plane in a heated hangar (for a reasonable $50) in order to melt the ice. We were underway in less than an hour! I will certainly be back.
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From Simon Stuart
on 30-Nov-2009 |
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We flew into Redmond and Butler Aviation on the way up from Palo Alto to Spokane over the Summer in a Turbo Mooney. We had a good experience then and I should mention a very reasonable fee for oxygen. The poor line fellow had a really difficult time getting the fittings to undo. He probably spent 20 minutes with his body half way into the back of the aircraft, but was eventually successful. We came back there on Sunday after Sunriver before heading back to Palo Alto. The first thing that the line guy said was "Hey, didn't I give you oxygen this Summer?” Good memory. I guess he was dreading having to do it again. Anyway, we gassed up and taxied out to runway 10. Just prior to takeoff, the tower called us up and told us that Butler said we had left a stainless steel water bottle in their office. It would cost more to taxi back, shut down then come back out again so we left it with them. But we appreciated them calling up the tower to let us know. Friendly people. We'll be back.
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From Simon Stuart
on 10-Jul-2009 |
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Friendly service and inexpensive inbuilt O2 fill up for my Mooney ($25).
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From John Nelson
on 14-Sep-2008 |
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Called a couple days ahead and they were ready for us! They parked us right in front, Red Carpet Treatment in a light twin, and had a crew car available free of charge for us for the weekend. Fuel prices were not bad but they do give discounts for AOPA and paying in CASH. Very friendly and professional staff. I would recommend them over Redmond Air!
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From Bo O'Connor
on 29-Aug-2008 |
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Great FBO. Friendly service, clean if dated facility, and a nice attitude. I highly recommend Butler. Of course if your fancy airplane can't tiptoe over a few cracks on the ramp perhaps you should stick to the newer and more impersonal facility across the field.
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From Jacob Martin
on 23-May-2008 |
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Temporarily living in Redmond, I regularly used Butler Aviation for fuel service and found them to be prompt, courteous and efficient. LANCAIR OWNERS: I strongly suggest that you pay Butler directly each time. Save your receipts to avoid any confusion via Lancair accounting.
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From Terry Ede
on 11-Aug-2007 |
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My next trip to Redmond, I will try the other FBO. The staff at Butler was very Lethargic; it was as if we were bothering them.
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From Tim Gieseler
on 13-Jun-2007 |
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I parked at Butler a few times until discovering the FBO across the ramp. The people at Butler are friendly and helpful. This is a big, spartan maintenance facility that seems to mostly service locals and the water bombers always seen on the ramp, rather than a transient-oriented FBO. The ramp is marginal - the innumerable huge cracks are filled with tar that softens in the sun - watch out where you park or walk.
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From Peter Nau
on 22-Feb-2007 |
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We found Butler Aviation quite by chance. We were in a jam, and they saved our bacon. Not only did they find us a place to stay for the night and made arrangements for us, but they helped us get there. Furthermore, they gave us the friendliest treatment you can imagine and the AOPA fuel discount. They were so far beyond reasonable expectation, that I was almost stunned and in disbelief. I cannot praise these folks enough.
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