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From Esaias Liggett
on 21-Apr-2013 |
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Exceptional customer service inside and out!!!
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From Steve Benner
on 27-Nov-2012 |
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We were recently overnight with Preferred while working on a holiday weekend in our 206. When we arrived the line guys were occupied elsewhere on the field with a disabled aircraft, but had the foresight and consideration to ask the tower to let us know that they would be a few minutes late meeting us. Stephanie cheerfully arranged our hotel and provided a printed summary of our reservation, along with suggested restaurants and directions. Since we arrived late and were departing early, we were offered the crew car. Every person we interacted with on arrival and departure was cheerful and checked with us repeatedly to ask if we needed anything. The facility itself is first rate. Preferred is now on my short list of the best of the best, those select FBO's that just get it.
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From Bob Heath
on 24-Nov-2012 |
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I flew in to have dinner at the Elevation Chophouse (an excellent experience) and had a flat tire on my DA40. 8pm on Friday night of the Thanksgiving holiday, I was expecting to have to rent a car to drive home. Instead Johnny Jenkins showed up, replaced the tire and we were on our way in less than 2 hours. Many, many thanks for your can-do attitude and expert service. Thanks, too, to Sophia at the customer service desk for coordinating it all.
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From Marc A. Snell
on 27-Oct-2012 |
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Flew in for a 3-day stay on 24 October 2012. First trip into RYY. Great ground crew and staff. Warm friendly reception. Brought the rental car to the plane and took care of the return of it. Fuel prices good as well. Treated this ol' Seneca driver like a Big Iron pilot. Will definitely fly in here again on my next trip to the Atlanta area. A wonderful FBO!! Thanks!
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From Caleb Gessmann
on 17-Sep-2012 |
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I just came here for my second visit last week. This is by far the FBO with the nicest people and facilities. PJC definitely goes the extra mile for customer service. One of the gas caps wouldn't come off, and they called my cell phone to let me know, and ask me what I wanted to do- you don't get that service most places. They even had the red carpet rolled out on our Cessna 172 when we came back. Whether you’re a Cessna 172, like us, or a Jet, the linemen are waiting to direct you in and greet you. My CFI that usually goes to the north ramp was impressed. This is by far my favorite FBO. Always look forward to the people at PJC!
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From Pops Adams
on 25-Jul-2012 |
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Just experienced the great service at PJC. You can believe all of the previous positive comments. Thanks to all of the team.
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From Bill Baer
on 06-Jun-2012 |
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We have been using Preferred for years and have always received great service but today were above and beyond and needs to be acknowledged as such. Needed a super quick turn and the team at Preferred really made us look good! Thank you all for a job very well done.
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From Dan J. Compton
on 01-Jun-2012 |
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We've been using PJC for the past 6 or 7 years. Every experience here is exemplary of how every FBO should be operated. The nicest, most professional, and accommodating group of people we have ever run into while flying. Congrats PJC on one of the best FBO's in the country! Keep up the good work!
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From Dailey McPeak
on 09-May-2012 |
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Preferred Jet Center was very customer service oriented during my recent Cirrus recurrent training program in the area. Andrew who is the general manager and Shanna who is their customer service representative and the linemen all went out of their way to be helpful and accommodating. Kudos to the whole team!
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From Christopher Hoke
on 28-Mar-2012 |
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Perfect FBO to base out of while in Atlanta area! Amber, Adam, and Jeff took care of my plane during my stay. I will stop at Preferred from now on!
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From Ron Calugar N8163F
on 05-Dec-2011 |
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Amber you deserve a huge pat on the back from me and from your employer. I have always appreciated the service at Preferred Jet and you are a big part of that excellent service. Whether a pilot is at the FBO or on the other end of the phone hundreds of miles away you make them feel like they are family. When I arrived today the line crew carried on the tradition. They rolled out the red carpet and had the rental car waiting by the time I shut down the engine. Preferred Jet is much more then just the best tiedown rate at RYY, it is a class of service to which I will continue to come home each time I visit my children and grandchildren in Atlanta. Thank you!
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From John Ransom
on 01-Oct-2011 |
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I am a frequent visitor to Preferred Jet. They treat my guests, my airplane and me consistently better than any other FBO I've ever encountered. Everyone goes out of their way to assure every interaction with them is a positive one. A visit to the ATL area should include a visit to Preferred Jet; their combined excellent customer service, friendliness, top-shape facilities coupled with the airport's relative convenience and lack of aircraft congestion make this a very wise choice.
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From Donny Gabriel
on 13-Sep-2011 |
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My first experience with Preferred Jet Center was unprecedented. Upon parking our King Air on the ramp for the first time as new customers, there was absolutely no lack of motivation or initiative on behalf of the line crew to provide us with any service necessary on a diligent basis. Upon entering the FBO, we were greeted with a smile, a bottle of water, and a firm handshake from the facility manager, Andrew Ash. An achiever and a professional, Andrew raises the bar in all facets of team leadership and has exceedingly maintained a standard of service well above par. With key personnel like Leslie and Amber (customer service reps), Jeff (line manager), and Shanna (customer service manager), peerless amenities along with paramount friendliness affirms their many accolades. The facility is stellar, and the free t-shirts ensure that you depart with a smile.
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From Alan Kozarsky
on 06-Sep-2011 |
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Terrific experience at Preferred Jet. Due to weather, had to divert from nearby homebase to KRYY. Personnel at Preferred could not have been more helpful in securing plane and facilitating a meal and transportation for my passengers. First class service.
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From Tom Peterson
on 09-Aug-2011 |
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Fantastic service and experience. The air-conditioned rental car was next to N1836F as the propeller stopped turning.
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From Lyle Perry
on 16-Jun-2011 |
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Stopped in with a student on 6/14/11 to get fuel and cool off from the heat. Everything about the experience was very positive. From the line crew who hustled out to meet us as taxied in to Amber's friendly and pleasant demeanor at the desk, true professionalism was displayed by all. After a free bottle of water, a t-shirt and 21 gallons of fuel, we were on our way. Highly recommend to everyone flying into RYY!
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From Dr. Robert ONeil
on 16-May-2011 |
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Was in Atlanta (KRRY) for a Cirrus CCCP weekend course. Everyone @ Preferred was GREAT, especially Customer Service Rep. Shanna. They even cleaned our windshields for us.
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From Ray Mansfield
on 16-May-2011 |
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Flew to RYY for a Cirrus COPA CPPP event. Very friendly FBO. The manager was out working the aircraft and meeting people as they arrived. Fueling was correct and the aircraft was tied down very well and chocked. Never been to Preferred before but will stop again if at RYY.
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From Mike McGhee
on 21-Apr-2011 |
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Flew in from DC area and left my Mooney for a week while I flew commercial with a friend to Colorado for a short ski trip. Atlanta experienced severe weather while I was gone and they put my plane in their hangar during the bad weather and did not charge me! Simply one of the best. Their line personnel also all know about the Mooney tow limits. This is my choice in the Atlanta area. Thanks to the Preferred Jet team!
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From Danny Miller
on 08-Feb-2011 |
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I was there in late January 2011 in my Lancair for fuel. It was twilight, was tired and decided to spend the night. Without requesting, they stored my plane in the corporate hangar, secured a hotel for me and loaned me an automobile to get to the hotel and back in the morning. I ended up staying for three days due to very bad weather so they dropped me back at the hotel and then picked me up later when I was able to depart. In my opinion these folks are top notch!
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From Ron Calugar, 8163F
on 23-Jan-2011 |
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Preferred Jet never fails to provide first class service. They always have the rental car waiting next to my wing and line crew eager to help as soon as I taxi up. Thank you again.
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From Sheldon Hills
on 09-Nov-2010 |
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Everyone was terrific! Lineman was attentive, quick and polite. Car was at the plane when we arrived. Girl at desk made sure we had current directions to our hotel from Mapquest and actually hand wrote some corrections on the printout. Could not have been nicer.
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From Don Johnston
on 07-Jul-2010 |
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This is how an FBO should be run! Same (if not better) treatment as the jet, which taxied in behind me. Rental car brought out to the plane and warmed up (actually, cooled down). Line staff is always friendly and accommodating. While the prices may not be the lowest, in my opinion, it is the most economical FBO in the Atlanta area.
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From Larry Vognet
on 27-Jun-2010 |
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Flew in to Preferred Jet Center with 3 co-workers for a meeting. The service was the best you can ask for. Rental car to the airplane, and the red carpet treatment. My friends were amazed at the service. Thanks so much. We will be back.
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