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From Barry Sprayberry
on 26-Nov-2011 |
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I have used Signature at KSAV 4 times in the past couple of months and their service has always been top notch.
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From Lee Hussey
on 14-Oct-2011 |
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Flew my Saratoga into SAV for a weekend downtown. Parked at Signature and Ms Joy got me a great deal on a room downtown. Weather and mechanical issues kept me in Savannah the entire week. Ms Joy and Ms Angie took great care of me. Though my situation was frustrating, I was always greeted with a smile and compassion from the entire Signature staff. From now on, when I visit SAV, there is no other FBO for me. Signature all the way! ALL FIVES!! :)
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From John Sullivan
on 25-Apr-2011 |
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Very nice FBO. Friendly people and very nice facility.
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From David Sanders
on 06-Dec-2010 |
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Telephoned to let them know I'd need overnight parking for my Citabria. When I arrived, the lineman guided me to a parking spot, and then waited patiently while I got the bags out of the aircraft and then helped me put them in the golf cart. The spot did not have tie down ropes. When I got inside and asked, I was informed that all parking spots with tie downs were full. I explained I was uncomfortable leaving my plane not tied down. I was assured that if a spot with a tie down did not free up, they would put the plane in a hangar overnight - for the same price as a tie down spot! When I arrived the next day to depart, my plane was properly tied down and refueled. The facility is great - large waiting area, briefing room with PCs, large clean bathrooms, and complementary bottled water, coffee and fresh cookies. I was treated like I had arrived in a Gulfstream and purchased 5000 lbs of Jet A instead of my little tail dragger which required all of 8 gallons of avgas to top off.
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From Billy Ragan
on 23-Sep-2010 |
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Landed in Savannah a few days, in a Piper Cherokee Warrior bringing two students down for flight physicals!! Lineman met the airplane and helped marshal us into parking. Promptly took fuel order and we were on our way!! The staff were all very friendly and professional! Also enjoyed the fresh cookies and tea.
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From Rudolf Rehquate
on 13-Sep-2010 |
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On our way to FL, we stopped here. Called for a 'pilots' meal for 2 about 15 min out and upon arrival, there were two Blimpies and soft drinks ready. The plane was fueled, the services A-Ok. On the way back, same fine service.
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From James Dempsey
on 05-May-2010 |
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These people are excellent. After a two-hour diversion around thunderstorms the friendly and efficient service was welcome. My co-pilot was in the crew-car before I got to the FBO. By the time I had filed the last two-hour leg to Sarasota the bill was ready and the crew-car back. What an efficient operation? Thanks to everyone at Signature, we will be back.
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From Larry Grace
on 01-Apr-2010 |
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I landed in SAV on a trip from Miami TMB to Richmond Hanover County. I researched the fuel price before I took off and noted a large difference between the FBO prices ($5.89 and $5.69) versus SS at $4.29. I called the contact number on the self-service facility and learned that there are no services and no place to park at the self-service. However, I carried a sandwich and water for lunch, so after fueling at the SS fuel point, I pushed the airplane back, and sat in the plane and had my lunch. The difference between the SS and the FBO full service is totally unreasonable, and I saved $80 on about 50 gallons. The intentional isolation from any services is clearly a way for the FBO's to discourage in transit flights from using SS and forcing them to the regular FBO. I realize that FBO's don't operate for free, but a margin of $1.60 per gallon above a SS price (which has to be profitable to be sustainable) is outrageous.
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From John Keller
on 31-Mar-2010 |
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Great few days at my old "base" of Savannah. 41 years to the day (27th) when I had left and now flying back in the PC-12. Excellent service from all line and staff personnel at Signature. Nice to have the weekend fuel discount. Planning another flight for sometime in June. See ya'all then!
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From George Perry
on 30-Dec-2009 |
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Great service...Lineman brought our rental out to us so the car was waiting as we taxied in. Weekend fuel discount received and handling fee was waived. Only problem was the lady at the front desk did not call Avis to let them know I returned the car. The contract and keys sat in the return basket an extra day that I was charged for. After speaking with Avis they credited the day back to me and reduced my bill. Overall top marks for signature. They treated me (S.E. Mooney) as good as their corporate clients. Thanks! I'll be back.
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From Barry Sprayberry
on 10-Nov-2009 |
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My wife and flew our 172 into KSAV for a weekend visit to Savannah. The lineman was at the plane with a golf cart right away. First time there and I will use them again.
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From Michael McCurdy
on 28-Sep-2009 |
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After reading some of the earlier comments, I was a little nervous, but the crew Barry and Angie were incredibly nice and professional. Thanks for your consideration and I will return!
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From James Lamb
on 15-Sep-2009 |
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Flew into SAV and went to Signature as I always do. The CEO for Signature was visiting and as a result management there told the line service that NO piston aircraft would be parked near the FBO. Interesting because when I went into HXD an hour and a half later the same CEO was visiting the Signature Flight Support there and their line service was first rate and I was parked near the main entrance.
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From George Powell
on 09-Sep-2009 |
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I had a great experience with Signature at KMEM, so when flying into KSAV, I chose Signature due to my previous experience at MEM and recent reviews posted here. In one review a Mooney pilot wrote that he received a break on the fuel price for topping off on the weekend (as I did), and was not charged the parking fee. Not only was I charged a parking fee, but I was also charged a $19.00 "single engine handling charge." When I arrived back, the plane was sitting where I parked it I'm not sure what "handling" was done. I didn't take the trouble to dispute this as it soured my opinion of Signature, at least at KSAV. I completed an online survey for Signature and promptly received an email from Gary Gutkowski the GM address my concerns. His quick and thorough response, revise my initial opinion of the SAV. I will give them another try on my next flight through. I have to note that the "single engine handling charge" was, in fact, deducted from my bill, and I simply was not aware of this.
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From Kevin Smith
on 30-Aug-2009 |
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I feel compelled to report outstanding service I received from Signature Savannah. Prior to a flight to Dulles, I asked Shermanda if Signature facilities had reciprocal agreements for based aircraft, such as reduced ramp and handling fees. Without hesitation she called Signature at Dulles, explained that one of her based aircraft would be visiting, and obtained favorable arrangements there for me and my (relatively) little Bonanza. Thanks for the Great service, Shermanda and Signature Savannah.
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From Jacob Jaks
on 26-Jul-2009 |
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Flew my Mooney in for a two-night stay for business. Was treated very professionally and fairly. Got a $0.50 break on fuel price for topping off on the weekend, and not charged the parking fee, making for a very reasonable cost stay. Would highly recommend the FBO.
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From Gus Hertz
on 01-Jun-2009 |
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Had a very nice experience with Signature. Very helpful and professional folks work there. Cookies, lemonade and 50 cents off the cost of fuel on the weekend! One word of advice for those needing transportation to a downtown hotel: Do not have the FBO call the cab! Cabs are about $33 + tip for two to Bay St. Call your hotel. Most of the hotels have a deal where they arrange a cab for $25 each way regardless of the number of people. Signature personnel did not know this when I flew in.
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From Robert Morris
on 21-Apr-2009 |
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I fly in and out a bunch in my Skymaster, visiting my daughter at SCAD. The service at Signature SAV is INCREDIBLE. Specifically: Angie, Hailey, and Rufus...But others are great as well. They are a great bunch of people and make you feel like you're at your home airport. I see this with all the folks they greet through their doors.
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From K. Speer
on 28-Mar-2009 |
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We were at Signature in KSAV twice within 3 weeks in March. While the ramp staff was excellent, I got nothing but rudeness and attitude from the woman behind the front desk. I was greeted by having the aircraft information sheet left on the desk for me without so much as a glance in my direction. I had to call and make my own hotel reservation, and it seemed that I was causing a great inconvenience when I asked to be let out on to the ramp to get my luggage. We were crew only, very low maintenance, and uploaded 135 gallons of avgas. I'm happy that there will soon be competition on the field, and will not return to this Signature again.
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From Keegan Leahy
on 17-Mar-2009 |
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KSAV is popular fuel stop for me, but avoid the flashy sophistication of Signature. Long wait times at front desk and line crew. Use the 24/7 Chevron SS just past the FedEx ramp! Easy to use and cheap!!
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