| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Joe Gleason
on 26-Apr-2013 |
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Very nice Self Serve fuel facility.
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From Barrett Roy
on 08-Feb-2013 |
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Excellent experience! I flew in for business on the last day of the Sport Aviation Expo on Jan 20, 2013. The professionalism, kindness, and courtesy of the customer service representatives, line crew, and FBO manger was absolutely superb! This was the first time I've ever flown into SEF, and as a career pilot who travels to many FBOs, I can honestly say that Volo Aviation is one of the best! The restaurant hamburger tasted great and I enjoyed sitting outside watching all the aircraft from the fly-in buzz around the pattern. I was able to walk over to the Sebring International Raceway and watch some of the supercars tear up the track too! Wonderful experience all around and I highly recommend Volo Aviation!
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From Howard Benz
on 30-May-2012 |
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Great experience. Landed at night after the FBO closed. I am a Hertz Gold member and so they had the car parked on the ramp for us to use. The security officer met us and made sure we knew where the car was and opened the facility so we could use the restrooms. We stayed at the Chateau Elan, which is two minutes from the FBO. Also, the FBO can offer a discount on fuel purchases if the destination is out of the country (we flew the next day to the Bahamas). And to top it off, I just got a call from their manager to inform me that they had mistakenly over charged me by $2.12! I told them how much I appreciated the call, but to keep the overage and I would be sure to come back to KSEF on my next trip.
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From Brian A. Bailey
on 21-Feb-2012 |
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First trip to Sebring and I couldn't have been treated any better. Stopped to visit racetrack directly across the street. They insisted that they drive me over because walking to the infield is a deceiving long walk. I was greeted by a friendly lineman, driven to the track, I didn't buy fuel and was not charged a ramp or any other type fee for my SEL airplane. Look forward to return visits to Sebring Flight Center and next time I will fight plan to need fuel while there. With this kind of service we want them to enjoy a healthy business.
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From Harry Copperman
on 10-Dec-2011 |
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Nice airport, FBO and restaurant. Unfortunately there is a $50 ramp fee. I fly a Piper Meridian. We were only on the ground for an hour and no services were provided, not even a tie down, and there are cheaper places to buy fuel. Landing here makes the $100 hamburger a $150 meal so I won't be back...Response from Michael Hodges, Managing Director of ABS Aviation / Sebring Flight Center
We are sorry to hear of your issues with the ramp fee, and are confused as to your apparent surprise that we charge a fee, since you have visited our FBO previously. The fee for turbine and turbo-prop aircraft has been in place for over 3 years, and is waived with a minimum fuel purchase. In fact, you actually purchased fuel on this visit and did not have to pay the ramp fee. While you indicate that you received no services, you must understand that we are responsible for the care and custody of your aircraft while it is on the ground at SEF. As such, we are incurring liability should something happen to the aircraft while it is on the ramp. Moreover, we must maintain the ramp, make sure that personnel are trained, the lights and air conditioning/heating are on, the bathrooms are clean, and so forth. As such, while we would like to allow everyone to use the facility for free, it is just not financially feasible. We hope you will visit the airport again in the future.
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From Don Morley
on 10-Nov-2011 |
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I recently (Oct.22) flew into SEF with 2 friends, brand new to GA aircraft BE/23, to have Breakfast, The line crew was very friendly and polite, as were the FBO personnel, we had a great time at the restaurant with an absolute wonderful breakfast, I highly recommend stopping their on your travels...
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From Wayne Connor
on 27-Oct-2011 |
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Very nice and spacious terminal with friendly linemen and good food at the restaurant. The service was pretty good, but the restaurant staff seemed to be too frazzled and "behind the curve" for the number of customers. Maybe everyone got there at once...Or maybe they could use some more help. Left a good tip anyway. Landed/departed runway 36 and noticed the bumpy pavement on the first 1000 feet.
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From John Pursell
on 04-Aug-2011 |
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No issues with a short stop for lunch at the airport restaurant. I was fueled quickly and the price was the same as the listed price.
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From Mike Dwyer
on 13-May-2011 |
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Flew in on Saturday to catch the Aerobatic Contest. Wow, RWY 18/36 a couple of years ago was newly paved and super smooth. Now it is horribly bumpy (I touch down at 70mph - a slower landing plane might find it ok). I think the black pavement has buckled in the Florida heat. The restaurant was very busy but we got seated after a short wait. It took about 1/2 hour to get the food after ordering which is not bad considering the crowd there. Service was good, food was good. FBO in the terminal building is a beautiful facility, gas price as listed on AirNav. Self service pumps nicely maintained. No worries.
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From Michael Jacobazzi
on 23-Apr-2011 |
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I have been coming to Sebring for years for various reasons. Although I can't say that I have personally had any BAD EXPERIENCES.. It's disheartening to see/hear all the recent negative comments.. If you scroll back to older dates...Seems like people were much happier when Jack was there...Fuel prices were the best in the area, especially on weekends...The facility is beautiful and has a lot of potential...When staffed properly.. Personal opinion, every restaurant there has been terrible. Lousy food.. Crappy service and odd hours.... Not sure what the FBO has to offer these days that will make a pilot go out of his or her way to stop there that none WX or emergency related...Sorry to have to say this :(:(
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From Bruce Buchanan
on 02-Mar-2011 |
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No issues with the FBO, but...Don't be fooled by the 18/36 runway listed in good condition. It's the worst hard surface runway I've ever landed on. Even their own website listed commission minutes that said it was bad!
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From Joe Curodeau
on 03-Feb-2011 |
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BAD EXPERIENCE. Drop off 3pm. No linemen. Walk inside and CSR (Candace) was too busy on her cell phone to greet us. I inquired about fuel but just got a nod as she didn't get off the phone. I found the SS on my own. Fueled and back inside, I ask if they have a crew car. Yes, last time to go out is 5pm since they close at 6. Pax are leaving at 8:30pm and I ask about what "late fee" is. They tell me $75. "Ok I'll pay it." I'm told that won't keep the building open, that’s only for fuel, everyone is going home and locking up at 6. 4:55 I ask to use the car and am told no. I say its not 5 yet and I'd like to just grab something fast. She refused. I get manager's card and call He assured me that this is out of the norm. He tells me to use the crew car to go get food and wants to keep our business. I inform the CSR of this and still she refuses. 6pm comes around, building gets locked up, and everyone goes home. Security did show up and let me into the fltplan room. Thanks!Response from Linda Wright, Sebring Flight Center
Joe most of what you described as your experience was fabricated because you were upset about not being able to use the Crew Car. I do not agree with what you have to say about my CSR (Candace). She is a very courteous and kind Representative. There is a two-hour usage policy for our Crew Car, and Candace explained that to you when you arrived at 2PM, and that the Restaurant closed for business at 2:30PM daily. Again, like I told you that day, that I Apologize for your experience, but please do not exaggerate the circumstances.
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From Craig Payne
on 20-Jan-2011 |
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I stopped in for lunch at the restaurant and decided to attend the Light Sport Expo nearby. I got clipped $10 for parking by the FBO. Thanks for nothing. I didn't see any service that differed from a normal visit. BTW: fuel was $4.95 for 100LL Response from Michael Hodges, Managing Director of ABS Aviation, Sebring Flight Center
I apologize for any inconvenience you may have experienced during the Light Sport Expo. Due to the significant turnout for the event, the FBO provided extra staffing in order to maintain a safe and secure operating environment. As such, we implemented a $10 parking fee for the event. This is the same fee as last year, and is less than what other airports charge for major events such as this. (Auto parking was $5.00 per day.) As for the fuel charge, apparently you were quoted an incorrect price by one of the volunteers, not by anyone from the FBO. The price for 100LL was $4.70 during the event. Everyone that purchased 100LL during the event was charged this price. We are very proud of the service that we provide at the Sebring Flight Center, and feel that we charge fair prices for the facilities, amenities and service provided to our customers. Hopefully, you will give us another chance.
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From Sandy Alvarez
on 30-Aug-2010 |
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As soon as we arrived we were greeted and given a ride to the FBO on the golf cart. The guy floored it so it was fun. Fuel was very cheap and we were given a crew car for lunch in town. The girl behind the desk was a sweetheart and had a smile in her face the entire time. Will be back to this quiet place soon.
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From John Cam
on 18-Jul-2010 |
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Nice FBO and restaurant very helpful wish their fuel prices were better, just stopped by Zephyrhills and gas was $3.75 versus $4.25 here.
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From Christian Schoemig
on 12-Jul-2010 |
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Were caught by WX on a VFR flight from 2RR to FD38 just after sunset so we diverted to SEF. SEF has a beautiful FBO, but it was closed. A security guard was on the field and gave us access to the pilot's lounge until WX got better. Thank you very much :-)
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From Rick Polinsky
on 31-May-2010 |
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We flew in for lunch on Memorial Day and learned that the airport cafe and the Four Points hotel restaurant were both closed for the holiday. We were provided a crew car and directions into town and the staff were more than courteous! Thanks you very much.
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