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From Jeff Zimmerman
on 28-Apr-2012 |
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Quick hour-long visit on 4/26. Only $10 for a C172. Well worth the fee to use their facility and for a quick ride down the field for a meeting.
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From Charles Ivester
on 07-Apr-2012 |
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Visiting Houston. Great access to the city. Great Service. Definitely a first class FBO
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From Casey Dufur
on 16-Jan-2012 |
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Flew in to visit my Grandfather at M.D. Anderson Hospital on 01/15/12. When we landed we taxied over to the SS pumps (which is way out of the way) and fueled up. We then taxied to the terminal/FBO where our rental car was waiting for us once we got out of the airplane. This is probably one of the nicest FBO/Terminal building I have ever been in. I will definitely be back. No fees as long as you get some fuel (SS is fine).
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From Marcus Pradel
on 09-Dec-2011 |
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We stopped for fuel/food on a long trip during the Thanksgiving weekend and had great service. I was planning to purchase the minimum to waive handling fees and top off at the Self Service, but it was out of service. They honored the lower advertised price for the full payload. Beautiful facilities, nice souvenir shop on the lobby.
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From Paul Norwood
on 17-Nov-2011 |
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Love the FBO, fuel prices are great, friendly people, and a very nice/helpful tower.
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From Al Sinopoli
on 16-Nov-2011 |
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Flew in Tuesday & left on Thursday. FBO (in new facilities) did a great job, including plane fueling. Gave me a ride to/from tie down in their cart. Only negative was that Hertz did not have my car ready for 30 minutes after I arrived.
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From Aaron Fisher
on 15-Oct-2011 |
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This is my favorite FBO in the world and I have even been to Antarctica (McMurdo August 2009). They have the best services and great amenities for pilots. If you have to go to Houston you have to stop in Sugar Land
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From Pat Ford
on 11-Oct-2011 |
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Great Experience at Global Select! Flew in on Saturday with a C-172 and was treated well. The staff is amazing, facilities are top of the line, and I will come back again! Thanks Guys
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From Dave Buono
on 03-Oct-2011 |
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Hands down, the nicest FBO I've been to in a while... Maybe ever. They clearly cater to the jet crowd, but they are more than happy to help my RV-7A and me just the same. Joe behind the counter was upbeat and personable and let me take the crew car for 2 hours. This will be my stop next time I'm flying to the Houston area!
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From Dan Kruetzfeldt
on 19-Sep-2011 |
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Had to do a quick turn, and the staff couldn't be any more helpful. Great people.. Attentive, friendly, professional. Thank you!
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From David Lowry
on 16-Sep-2011 |
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Flew in a couple weeks ago. Great service. Very friendly. And had free ice for my portable air conditioner. It was great. Easy in and out service. Very nice new facilities.
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From David Bergquist
on 25-Aug-2011 |
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I flew into SGR with my son last Saturday and was surprised at how upscale the facilities were. The line guys and desk personnel were very professional and courteous. I generally try to save a few dollars by filling up at the SS fuel pumps, but at SGR the SS pumps are conveniently placed for the locals leasing T-hangers, not transient traffic. It's a 10 to 15 minute taxi (round trip) to the SS fuel pumps and back to parking. I would recommend purchasing the FS fuel and avoid the hassle.
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From Nelson Minar
on 07-May-2011 |
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Fantastic FBO. Beautiful new terminal building, incredibly helpful and friendly staff. The airport is quite convenient for visiting downtown Houston: car rentals on site, quick drive via 59. Will definitely stop here again.
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From Cheryl Pate
on 05-Apr-2011 |
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Flew into SGR 4 times in a 2-week window in March. The linemen were Top Shelf, and the inside staff very courteous & helpful. Although I was a mere v-tail Bonanza, they treated me like a rockstar. . . I will definitely return to SGR for any Houston area destination that arises.
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From Robert Houck
on 03-Mar-2011 |
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The line guys are great but dropped off pax on Friday and said I would be back on Monday and would buy fuel. I was trying to make it back to Dallas before dark. Still made me come inside and pay the $10.00 fee for 5 minute stop in a single. Paid my $10.00 fee again on Monday and bought gas back at KADS.
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From Mark Stapleton
on 14-Jan-2011 |
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I made my first visit there yesterday to drop off my son to meet his college buddy for their road trip back to school. At first I was thrown by a ramp fee for a 5 minute stay but I had the option to buy reasonable fuel so that was OK. The line crew helped me unload my son's stuff from the plane, gave me a ride to the terminal and back, and the staff was as good as I have ever seen. If I had the option to fly there for work using my plane that is the only way I would go to Houston.
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From Aaron Sims
on 29-Dec-2010 |
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Flew in to visit with family for a few days. In my pre-flight planning, I couldn't decide whether to stop here or at Houston Executive, as both are equidistant from my in-laws. This is a top notch FBO operation here. Quick service to top my fuel tanks before my father in law arrived to pick us up. Best facilities and service I've ever seen. Fuel prices are reasonable for full service FBO (I've seen much worse elsewhere). Ramp fee was waved with fuel purchase. Will definitely stay here again on our next visit to Houston.
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From Dale Trainer
on 21-Sep-2010 |
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I fly in several times a month to Sugarland, and have always received top notch service. The line guys are some of the best that I have seen. The CSR are very well versed in their jobs, and make it a pleasure to make arrangements for passengers, and knowing that all of our needs will be taken care of. As for the ramp fees, I understand that they are in business, therefore I don't mind, and my employer dose not mind paying a ramp fee or having to buy fuel from time to time. I guess some people think all is free.
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From Chris Vincent
on 08-Sep-2010 |
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I fly in several times a month to take advantage of Sugarland's very low self serve price. I also fly a based aircraft out of Sugarland and always receive fantastic service. The FBO is top notch and one of the nicest I have been in.
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From Luke Watters
on 07-Aug-2010 |
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I was based at SGR for two years and now fly in there for passenger pick-up. Every time I have dealt with SGR either as a local or now as a transient, they have been superb in their services. No matter the size of aircraft the line guy has always been there with a friendly conversation, and the ladies inside are always pleasant. The amenities and facilities are immaculate! If you time it right they have incredible breakfast tacos at the sandwich shop located in the FBO. As far as the $10 ramp fee that is EXTREMELY reasonable for a small GA aircraft. Fuel is not overpriced and a little top-off will waive the fee. ATC is extremely professional and I will continue to fly into SGR whenever I can.
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From Jeffrey C. Weiss
on 23-May-2010 |
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Landed to pick up a KSGR based King Air customer yet the CSR still felt obligated to charge me the $10 ramp fee for my Bonanza. It's not the $10 but the principle of the fee that bothers me at a publicly funded airport. Also the CSR wanted to argue that the airport was "private" and "self-sustaining". Right... with tax dollars. Response from Mr. Phillip W. Savko, Director of Aviation, City of Sugar Land (FBO)
In response to Mr. Weisss comment from 23 May 2010, our Customer Service Representative is correct: the Sugar Land Airport receives no tax dollars; we are a self-sustaining enterprise, wholly supported through user fees (such as ramp fees), hangar rents and fuel sales. In addition, ramp fees are waived if the pilot purchases a minimum amount of fuel (5 gallons for a Bonanza). Considering that the passenger is able to park their car in our lot free of charge, and the crew and pax have the use of the terminal and airport line service to park the aircraft and handle passenger needs, we think $10 is a pretty good deal! As with any other business enterprise, we still have to pay our overhead: personnel, buildings, electricity, not to mention our share for development grants; otherwise, like some GA airports, we would not be able to keep the airport open.
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From Steven Durrett
on 08-Apr-2010 |
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Beautiful facility, impeccable service. Two onsite car rental counters, excellent line service on arrival and departure. Highly recommended.
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From Mike Braganza
on 12-Mar-2010 |
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Very helpful and friendly service. FBO condition is top notch. Hope to come here again soon.
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From Marisa Fay
on 04-Jan-2010 |
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An excellent overnight stop on our way back to Colorado. A beautiful FBO, super friendly service (whether by phone, email or in-person), and attentive line staff. The FBO booked us a great room at the Marriott Town Square, which provides nice rooms, complimentary shuttle service and great location/options for dinner. Hope to be back!
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From Robert Murray
on 28-Nov-2009 |
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Flew into the airport for a FAA Safety seminar; I was awed by the professionalism of the FBO staff, but most importantly/significantly, I was overwhelmed by the sense of "community" the FBO/airport exudes. From the Tomahawk pilot based out of SGR to the corporate jocks and the professional ATC staff that attended the seminar, you have the feeling of "unity and pride" - everyone directed towards a common goal of safety and improvement of the airport. I'm impressed.
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From Rodney Boyd
on 09-Nov-2009 |
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Our son and his family live in Sugar Land. We wanted to visit them and the grandsons and let them all fly, so SGR was the obvious place to go. The inside staff and the line guys were all super helpful and friendly for the duration of our stay. One of the line guys drove us all back out to our plane and took a photo of our entire group beside our Sundowner. Even the Sugar Land tower folks went above and beyond to assist. Definitely worth a stop. You will not be disappointed.
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From Michael Golden
on 27-Sep-2009 |
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As a fractional pilot I see MANY FBOs all over N. America. As a rule, city run FBOs just have the basics and are fine. Sugar Land blows most retail FBO out of the water as far as amenities go let alone city owned ones. One of the largest, comfortable, well thought out crew areas I have ever seen. I love coming here.
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From Charlie R. Leal, Sr.
on 18-Sep-2009 |
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I base my Mooney here at SGR and have for the last 5 years. They recently completed state of the art T Hangers to replace the miserable hangers they had before. I endured the miserable hangers for 5 years because everything else at SGR was awesome. The service, the personnel. Now, the place is Airplane Heaven if you base there, and I'm sure a great place to stop if you're transient. Just PERFECT!!
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From John Keller
on 24-Aug-2009 |
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A four-hour layover and what a great place to stop. This is a high quality SERVICE PROVIDER! Much better than a RED CARPET CLUB! Too bad the sandwich shop doesn't set up a branch here. Great attitude of all service personnel. They are doing it RIGHT!! Keep the excellence rolling!
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From Digby Solomon
on 17-Jul-2009 |
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This is one of the prettiest FBO's we've ever seen, including a great Western gift shop. The service was top notch, yet the gas prices were not out of line with what we paid in southwest Texas. We only bought 20 gallons for our little 172, but they did not charge us for two night's parking.
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