| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Tim Rhyne
on 04-Nov-2009
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Stopped in late on the 28th in our Cessna 421 to pick up stranded friends whose Cirrus took an electrical 'nap'. Amy & all the line crew took great care of the 'refugees' and gave a quick turn with a smile. Top-notch team and facility.
- From Kent Magnuson
on 28-Jul-2009
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In here today in our Turbo Commander N900NE and getting 'best of' everything. Rental car waiting for us. Friendly, efficient staffing throughout. Thanks folks.
- From Allen Gilbert
on 28-Apr-2009
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Stopped in in a Colt. The tower was nice and helpful. I think TAC Air has a $10 ramp fee if you don't buy fuel. But self-serve is way down the ramp and you can use that. Nice FBO girl though.
- From JS Kelley
on 16-Dec-2008
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I stopped in for a quick turn in my Commander 112 and then decided to get an early lunch instead. Line service techs treated me like I was in a jet and were very helpful (even making a great suggestion on where to get lunch). Customer service reps were "Texas" friendly. Overall two thumbs up. Thanks for the service. Next time I will top off instead of taking it "to the tabs".
- From Harry Fields
on 16-Dec-2008
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I periodically utilize TAC AIR for passenger pickup and drop-off. Time is usually an issue. The line and counter staff is professional and prompt.
- From William Tomlinson
on 12-Dec-2008
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This is my second trip to this FBO. The first time (DEC 2007) the staff and line guys were great. This time (one year later) the line guys were fantastic, but the front desk staff were less than friendly - almost rude. When the front desk person said she couldn't help me get transportation to my hotel, the line guy called the taxi company for me. After closing, the line guy stayed with us until the taxi came, so we would not have to wait in the cold. Don't know if I'll return here or not.
- From Sven Faret, N1182J
on 15-Oct-2008
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The line person topped my aircraft without asking if I needed fuel or how much. The pricing was questionable. Attitude was apathetic.
- From Robert Schapiro
on 15-Sep-2008
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The linesman wasn't watching what he was doing while he refueled the helicopter and dumped at least a gallon of Avgas all over the helicopter. The rest of the FBO was really well kept and the staff was very helpful. They lent us a free crew car to go into town and get dinner and they had a large conference room for us to do our flight planning in.
- From Jim Lied
on 08-Aug-2008
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I fly into TAC Air at TXK in a C90GT 1 or 2 times a week. They are always professional and take great care of us. Never had a problem there. Good people and great line service.
- From Jeff Zimmerman
on 20-May-2008
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Take the crew car and go to Big Jake's for some tasty BBQ. Fantastic service and great attitudes make TAC Air a great stop. Very nice lobby equipped with all the bells and whistles for which TAC Air and other high end FBOs are known for. Friendly service just adds to the experience. I would recommend TAC Air TXK for a fuel stop or overnight destination. Thanks guys!
- From JD Kinman
on 19-May-2008
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Landed just before closing on a Sunday evening. Anna and crew were super. Booked us a room and then called a cab. Not their fault cab service sucks in Texarkana. Great, great service. Can't compliment the weekend night crew enough! Next morning, complete opposite. Little girl at front desk was not as friendly. No one else around to help with anything. No excuse for the day crew's attitude--especially with the prices they charge.
- From Jim Spencer
on 28-Feb-2008
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FBO personnel are very courteous, but the operation seems much too grandiose for Texarkana. The $10 charge for not buying fuel is taking advantage of a captive market, as there's only one small transient parking area.
- From Joe Albertson
on 30-Aug-2007
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I like TAC Air at TXK. I am there quite often on business and they have always been nice and competent. Facility is good, with a "free" conference room that is convenient for meetings. I usually rent from Hertz on line and it is a short (1 minute) walk to the main terminal to get the car. (Though the front desk always offers to call and have it delivered.) Fuel is high, relatively speaking, though not shockingly so. Overall, a good FBO.
- From Todd Carlton
on 06-Jun-2007
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*Follow Up* The line manager called me yesterday to apologize for the fueling mishap. He was very professional and just wanted to make sure that this incident would not keep me from returning to TAC Air TXK.... Which it would not have! But with their typical service and the phone call it's a no-brainer. TAC Air at TXK...A great place to stop!
- From Todd Carlton
on 04-Jun-2007
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Nice place that is representative of other TAC Air facilities. My only setback was that they "forgot" to fuel the plane while there on an overnight. I had to help the line person fuel the plane while standing in the pouring rain...With my passengers standing by with bags in hand.
- From John Schweers
on 07-May-2007
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Yes, service was prompt and friendly, HOWEVER. . .They ding you $35 dollars per hour if you have the crew car more than 90 minutes. This seems punitive to me. By the time you drive to the restaurant, eat and get back, well, let's just say the waitress better be quick or it'll be a $135 hamburger.
- From Don Ellisor
on 03-Apr-2007
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First visit to a TAC Air facility. Very professional and friendly. Quick turn around fueling a Cessna 337. Can't say enough about their honesty. After I left they realized that I'd been overcharged on fuel. The manager called me that day and had it corrected.
- From Scott C Bartley
on 15-Feb-2007
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I have been to TAC Air in TYS and CHA. This one maintains those high standards. The people are friendly and responsive; even to us single engine drivers. The only thing missing on my trip through here on 2/10/07 was the fresh cookies.
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