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From Kent Magnuson
on 12-Nov-2011 |
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Great service for all our needs today in N900NE. Nice lobby for pax and crew. Thanks folks. Well done.
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From Greg Hopp
on 02-Nov-2011 |
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Did an unplanned RON here Monday evening due to WX. Airport has a control tower & ground freqs as of September 2011 so be sure to get updated info. FBO folks were outstanding and really took care of my wife & I. We received a discount with the hotel through the FBO, and they came and got us in the shuttle within 20 minutes. They even put my little 172 into a hangar so we could get an early start the next morning and not worry about frost issues. Everyone was very accommodating and my wife now loves to travel by GA, it's so much friendlier than commercial. The ground and tower controllers were happy to coordinate a handoff to center for me and were very friendly. I am very happy we stopped at UNV, beautiful setting too.
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From Larry Westbrook
on 12-Sep-2011 |
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Unfortunately this FBO missed the mark this past Saturday for the Alabama-Penn state game. Several aircraft waited over five hours for fuel, little or no transportation for crews to get lunch. Nice people but very under staffed and equipped for big event.Response from Beth Lerew, Customer Service Representative, University Park Airport
The FBO received well in excess of 200 planes in less than 6 hours on Saturday, 09/10. All were parked safely and efficiently. Passengers were ferried to the FBO from their parking places to check in at the front counter. Deli trays, salads, and cookies were served at no charge to flight crews (to serve approximately 120 guests) as well as coffee and tea. Thousands of dollars in catering requests were correctly delivered and distributed to the appropriate crews. All considered the staff at University Park General Aviation including management, line service and front desk personnel were on the mark and proud to serve our customers. Thank you
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From John Gastaldo
on 06-Jul-2011 |
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Flew in this past Saturday to visit my daughter, only there for three hours did not buy fuel. Treated better than I have ever been. Should be a role model for all FBOs.
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From Trace Lewis
on 05-Jul-2011 |
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Stopped in to use the crew car to drive across the hill to Ridge Soaring Gliderport. Was only charged a $10 landing fee for a Seminole and didn't buy gas.
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From Elliot Zeltzer
on 30-Nov-2010 |
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Flew in for the MSU Vs. PSU game (Go Green/Go White). MSU won the game to be the big ten champs! Service was great. They marshaled me in and had the AC power available for both my engine heaters (top air temp 38). Fuel was cheap and hospitality tops. Will be back in two years for the next MSU/PSU match-up.
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From Jeremy Hanna
on 30-Nov-2010 |
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Stopped here to drop off my cousin at Penn State. Also came here last year for a home game. Unicom answers your call in, and gives you the winds and active runway. Staff very helpful. As said below, the self-serve fuel is at the east end on taxiway H.
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From Spencer Napor
on 16-Nov-2010 |
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I got a chance to fly in there this summer. The line service was great and the staff was extremely friendly. I actually managed to hitch a ride into town with the guy working the desk and even though I had a place to stay that night he offered to put me up on his couch. The only way to top that trip would've been if I brought my golf clubs and one of my PSU alum brothers as well. If you're new to State College, I can't recommend The Waffle Shop enough (some locations are better than others, the one on Atherton's my favorite).
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From Steve Williams
on 01-Sep-2010 |
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Good service. Comfortable FBO. Note that the self-service pumps are some distance from the FBO. The lineman told me the self-service pumps are northeast end of the airport, on the west side of the runway. But I didn't go looking for them, so check ahead, or just be more observant than me on your way in.
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From Chris Powell
on 24-Aug-2010 |
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The place is clean, beautiful and the staff is most helpful. No charge for landing or parking even if you don't buy any of their cheap fuel. They even called the rental agency and had the car brought over to the FBO. Couldn't ask for much more Response from Beth Lerew, Customer Service Representative, University Park Airport
Thank you for your excellent review. We do have landing fees for all aircraft. Single engine landing fee is waived with a 10-gallon fuel purchase.
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From Teresa Koreny
on 04-Dec-2009 |
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On November 18th, 2009 I had the pleasure of spending the day at the FBO in KUNV. This is a First Class Operation with top notch employees. Beth and Lisa provided for my every need and made sure that I was comfortable, throughout the day. As a Flight Attendant, having the kind of support that was given to me on that day makes my job so much easier! Hats off to the employees at KUNV, especially Beth and Lisa! Thank you ladies, for everything, and I hope to see you again, soon.
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From William B. Lacy
on 09-Nov-2009 |
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Very friendly service. Queried on approach how long I'd be staying and what I needed during my stay (fuel, car, etc.). Plane was ready to go upon my return to the airport. I would've liked to seen one night parking fee waived with my fuel purchase. Highly recommended FBO.
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From Rob Allen
on 20-Aug-2009 |
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Always First Class. What a Great FBO!
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From Mike Whitt
on 22-Jun-2009 |
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This airport sets the absolute standard for outstanding customer service. Every person I encountered at this airport and FBO were professional and friendly. Special thanks to Emily for her assistance with a rental car and hotel reservations.
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