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From Steve Bruno
on 01-Feb-2010 |
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First rate FBO! Samantha and Chris along with their associates treated us like we owned the place. Kept our Meridian in the hangar during our stay due to marginal weather. Staff was most accommodating in all respects. We'll be back!
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From Randy Aarestad
on 19-Oct-2009 |
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Upon arrival at Tango One, the line crew brought our rental car to our Bonanza and helped load our luggage. They promptly filled my oxy bottle and went beyond our expectations for service. I will for sure arrive at Tango One on my next visit to Falcon Field.
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From Sean Vitale
on 31-Aug-2009 |
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Flew in on the morning of Aug 29th, temp already over 100. Came out in a golf cart to park me and ready with ice cold water. Had rental car ready, quick paperwork process. I have been flying into FBO's for over 15 years, no doubt this is the best I have ever experienced. I have a Debonair, nothing fancy, but was treated like a VIP! Will always stop here on my visits to Phoenix.
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From Jeff Hodge
on 20-Aug-2009 |
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Excellent service. Flew in for a business meeting. Landed with an oil leak. Line crew set me up with Shawn and they worked to fix it while I was at the meeting. These guys go above and beyond every time. The place is easy in and out with great rental car service in lobby. I stop about twice a year and I am never disappointed
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From Bill Gardner
on 27-Jul-2009 |
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I can't say enough good things about "Sam" and Tango One Aviation. I flew in today for an FAA Medical with the best, Dr. George Stavros on East Main Street, Mesa. Sam arranged for a crew car ($10.... More than fair) for the five minute hop to Dr. Stavros office, marshalled me in on arrival in 115 degree temperatures, had the like new crew car waiting plane side, and handed me several bottles of cold water, each at just the right time. Tango One had a nice little pilot shop with plenty of what you need, and is a clean and sharp facility. I was pleasantly surprised, and when my plans come that way again, I'll happily choose Tango One.
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From Larry Chapman
on 04-May-2009 |
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I only wish that all FBO's were as friendly and as well run as Tango One. In addition to arranging our car reservation, Samantha helped us connect with the local Cirrus Service Center to make a small in-field repair (my thanks also go out to Airpower quickly coming out to our plane to make the repair at no charge). Fuel prices were reasonable and I had our portable oxygen tank refilled at the lowest price I've experienced. Everyone was friendly and extremely helpful. This will be my "go to" FBO anytime I visit the Phoenix area. P.S., Friendliness must be contagious - the Enterprise car rental staff was also one of the nicest I've dealt with.
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From Mark Baltimore
on 02-Nov-2008 |
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We flew into FFZ on the 30th of November in our KingAir GT. I had a couple of conversations with Samantha and Nicole and cannot sing their praises enough. Everything was as advertized and service levels were very good. We will be using Tango 1 on all subsequent trips into Falcon. Thanks everyone.
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From David Carlton
on 11-Jun-2008 |
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Since Apr '05, I've made 48 trips from Carlsbad, CA to FFZ. I've obtained fuel, tie-down, & rental car services from Tango One every trip & have never considered going to another FBO or any other area airport. The staff at Tango One & the on-site Alamo desk is consistently helpful, prompt & friendly. They've helped me with a dead battery, hotel reservations when rooms were hard to find, & they've located an instructor to help me with a BFR that was due. I highly recommend Tango One and if you're wondering, I'm not a big spender. I fly a Mooney and rarely purchase more than 30 gallons of fuel. They treat you well regardless of how big your tanks are!
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From John R Fulton
on 10-May-2008 |
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I arrived at 1pm on 5/3. I was very disappointed, nobody came out to help, meet or direct me. I ended up towing my bonanza by hand to a spot. We then stayed around the front desk and could find no-body for about 15 minutes. We finally left when our ride arrived and returned at 6:30pm that evening, it was closed and doors locked. Lucky for us the gate was open, and we left.
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From Greg Camp
on 16-Apr-2008 |
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Nice place to visit good service and nice people that are there to help you out.
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From David Schwartz
on 08-Feb-2008 |
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I have used Tango 1 for the past 2 years and have found them to be a FBO that provides excellent service. They have gone above and beyond to make sure my passengers and I are well taken care of. If you come to Falcon field stop in and see them.
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From Jim O'Day
on 27-Jan-2008 |
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Wow, what a nice place to stop. Mike was so helpful it makes it easy. Been a few years since I have been at T1 but still excellent service. Thanks.
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From Ryan Joseph
on 23-Nov-2007 |
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Nice FBO has rental car outlet inside same facility. Pilot shop is average but adequate. Staff is pleasant and helpful all around.
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From Eric Grundelman, N5910M
on 30-Oct-2007 |
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On 4/6 2007 I arrived at 10pm 3 hrs past ETA due to WX and winds. And the line guys were there waiting and soooo helpful that my 2 and 3 year old kids sleeping in their car seats never woke up! The guys were great in helping get the kids out of the plane and into the car, also help with a ton of luggage. This is a FULL SERVICE at not so full price. Great job and I will see ya'll next time.
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From C. Lloyd
on 20-Aug-2007 |
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Was recently at Falcon Field for a meeting in Phoenix. The staff was great at Tango One. Met us at the plane with cold water and the rental car. Plane was ready at the front door when we went to depart several days later. Nice facility and great staff. Skip Scottsdale and the ridiculous gas prices and landing fees. Falcon field has good access and is far more user friendly.
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From Guy Townsend
on 22-Jun-2007 |
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My Flight Crew arrived at Tango One with a Maintenance issue. Upon my arrival the next day (Saturday) we have never had better treatment. We were provided with exceptional help. Mike (line manager) got us extension cords and a fan, cold water and lots of kind service for two days. I have never been treated better in 35 years of corporate aviation. We'll definitely use these guys in the future
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From Thomas Wieser
on 25-May-2007 |
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This was my third time in 3 years staying overnight with Tango One. Every time great experience again! The owners live and offer a nice and personalized service. Also: great selection of charts, both IFR and VFR, and rental cars on site!! Will come again!
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From Robert Sternoff
on 30-Apr-2007 |
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Tango One was excellent from touchdown to takeoff. This is a great FBO. After a full day of flying from Seattle we landed in the dark and rain at 7:30pm. The night attendant Mike met us and couldn't have made us feel more welcome. When we departed after a week in Phoenix the plane was fueled and Mike the day manager helped us with our luggage and untied the plane. On top of that I just received a hand written Thank You note! Tango One is super and I will use them whenever I am in the area!
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From Jesse Johnson
on 06-Apr-2007 |
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A+++++ The management and staff at Tango One Aviation are the best I have experienced anywhere in the country. Their prices are competitive AND their customer service is far superior to the competition. Thank you for taking care of my airplane and my family each time we visit.
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From Ashok Bajaj
on 31-Mar-2007 |
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I recently went to Mesa and was overjoyed with the help by the Tango One staff. I was running late and they checked up on me as well as setting up a rental car, accommodations when there was baseball training season starting. They even helped me a short outing instructions to Sedona. They are the best. I will definitely go there again and again.
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From Craig Stewart
on 07-Dec-2006 |
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Flew in to FFZ on Saturday evening in my RV6. I was met at the plane and my rental car was brought around to the airplane. They were kind and helpful. I had a fouled plug on Sunday morning and needed some help. Scott, the attendant on duty, helped me chase down a couple of tools and found some space for me to work. He was kind and helpful and I would definitely recommend this FBO for first class service with a smile.
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From Alex Bruzzano
on 30-Nov-2006 |
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A+ how did they make Tango One even better? They hire the best linemen there are! I haven't had a lineman with a fire bottle covering my engine start since being in the Air Force. Give them a try you'll love it.
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From Rohan D'Souza
on 28-Nov-2006 |
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Flew into FFZ on Thanksgiving Day. Line staff escorted us and bottles of water were handed over to us just as we opened the door...Nice. Very helpful and accommodating to my schedule of arrival and departure. Must see airport with all the vintage aircraft on the field.
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From Brian Larsen
on 12-Jun-2006 |
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I arrived Saturday morning (5/27) in a C182. When I called Tango One on the Unicom they sent out an employee to show us where to park. I had pre-arranged a rental car through Tango One, which they brought out the plane so we could load it there. When we returned on Monday the plane was fueled as requested. They have reasonable fuel prices and overnight fee ($12 for a single) compared to the other FBOs in the Phoenix area. The facilities are nice and the employees provide excellent service. I can highly recommend Tango One. I will be back next time I go to the Phoenix area.
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From Gregg Beaty, N133BW
on 30-May-2006 |
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I flew into FFZ at about 6pm on Friday night (5/26) FBO was closed but one of the linemen, Chris, was still there and helped me get my car. Samantha was there when I returned Monday to fly back to San Diego. The plane was fueled and ready. They had cold water for us and a couple of tango one t-shirts for the kids. After a minor delay for a vacuum issue we were off for home. The facilities are very nice also. Worth the couple extra cents for fuel. I would strongly recommend Tango One for your stop in the Phoenix area. Thanks again for your help Monday Samantha.
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From T. Enriquez
on 02-May-2006 |
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Quick, efficient, careful and polite line service. No hangar space for transients. Recommended stop.
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From Scott Foster
on 09-Apr-2006 |
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I also had great service - we had called ahead and they had everything ready to go when we taxied in. Gas isn't the cheapest in the area, but also not unreasonable. Only downside is the $12 per night nonwaivable tie down fee.
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From Ryan Knopf
on 13-Feb-2006 |
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Tango one is great! The staff is awesome and the line service is also. Quickest turns in the valley!
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From David Carlton
on 09-Jan-2006 |
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I've been flying in to Tango One on business in Scottsdale for about a year. The positive comments below are all true. If you communicate your needs, the Tango staff will go out of their way to accommodate. If you're in a hurry, they'll meet you with the rental car running and have you on your way in minutes.
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From B.C. Rimbeaux
on 29-Dec-2005 |
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Spent 12/25-12/28/05 tied down at Tango One. Tie-down fees up to $12/night for my 206, and fuel price .15/gal higher than other FBO. When Tango One first opened up here, they were offering fuel at a similar price to their competitor, but it seems that their price is now creeping up. You still get treated very well by a friendly staff here.
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From Mark Young
on 17-Jul-2005 |
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On July 16, 2005 myself a CFI and one of my students flew into KFFZ to attend a seminar by Regional Airline Academy. Including his dual Cross Country from KVNY (Van Nuys, CA). The general manager Samamtha and her line team were excelent. From free water upon arrival in 110 deg. F. to directions to Hotel for seminar and giving our Boy Scout group a discount on fuel top-off. Unchained and windows open ready for us to fly home to KPSP Palm Springs and then home to KVNY Van Nuys, CA. Great team and low fees so come on by to TANGO ONE! Computer and Hi-Speed net worked fine.
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From Jim Booth
on 16-Jul-2005 |
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In 15 years of professional flying I have noticed a significant drop in FBO service & quality. STOP the press. This is absolutely the most impressive FBO service I have ever received. Believe it or not everything was FRIENDLY, PROFESSIONAL, & PERFECT! Even the National rental car people are squared-away. If you have business in Phoenix (and your airplane can handle the WAT/RWY length factors) GO HERE.
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From Steve Lawrence
on 26-Jun-2005 |
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Very good experience. This was my second time & it this was even better than the first. Just remember they don't fuel your plane until you are ready to go because of the heat. Call them when you leave the motel & it will be ready. Other FBO's should take notes.
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From Bob Spector, Oklahoma
on 18-May-2005 |
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Fantastic experience here. Met the plane with iced water, red carpet, car at the plane, and she did the paperwork while we unloaded and ready for Phoenix in 10 minutes!! Fuel lower here than other FBO. Plane ready and etc for departure. I elected to hangar the plane at 113 degrees for one nite at $75. Can't say enough good things.
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From Jason Hart
on 20-Apr-2005 |
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I fly out of a different airport and live much closer to several other FBOs, but I've found that driving the extra distance to Tango One for charts or other materials is well worth it. The staff is extremely helpful and very courteous.
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From Thomas Wieser
on 11-Mar-2005 |
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Excellent FBO, that's the place to go in Falcon Field. Very friendly and competent staff, they help you out where ever they can.
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From Fred Bursch
on 07-Mar-2005 |
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Fantastic customer service from a small operation. After being flagged (always appreciated) to a parking spot, the attendant greeter us and introduced herself. Within 30 seconds the rental car was at the baggage door for loading. They ran my drivers license and credit card while they loaded the car! Then I got the complimentary bottle of cold water. Nice touch.
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From Alex Bruzzano
on 05-Mar-2005 |
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WOW! I've been to all the big name FBO's and they all need to come to TANGO ONE to get lessons on customer service. Not the biggest FBO around but all the convenience and none of the hassle. They treated me like a VIP from the moment I stepped off the airplane! If you are coming to Phoenix, stop at Falcon Field and stop at TANGO ONE!
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From Mark Waggoner
on 27-Feb-2005 |
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If you're flying in to the Phoenix area, their are several decent FBOs. However, there is not one better than Tango One for service and friendliness. If you need maintenance, this may not be the FBO for you, but for tying down, grabbing a rent car, and a great welcome to town, this is the plac. I fly in here every three months or so from Texas and don't even consider the others anymore.
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