Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
From Kevin Wanecke
Stop to fill up based upon represented fuel price of 3.85 for Ll. Pulled up to pump and the manager showed up indicating the kiosk was out of order so he would have to charge manually. Ok no problem. Started fueling and I look up at the electronic board indicating fuel is 4.10. Ok. So I explain that AirNav, and Garmin pilot both indicated 3.85. He indicated all are wrong. Price is 4.25. As the conversation continues he becomes argumentative accusing me of calling him a liar. I answered back, that he is making accusations that are not true. I had a passenger with me who witness the entire scene and agreed that this guy was way out of line. Never returning to 57C and called my cc company to dispute the charges.
Response from Walter Watkins, Manager, Aviator Services LLC Mr. Wanecke did receive a credit to reflect the fuel cost that he thought it would be. He was advised that the terminal was inoperative and under repair, so fuel was pumped manually, to not further inconvenience him.
From Dan W
Walter has been more than accommodating. He drove me out to breakfast where we shared lots of conversation. He had lots of recommendations about where to eat while in town and other East Troy information. Great little airport with UL 94 and good overall fuel prices for 100LL and Jet A Thank you!
From Kristjan Bregendahl
Nice airport and lounge. Courtesy car down for repairs, but was offered a substitute and a ride to town for lunch. Came in for business and parked the plane (for free) for 2 days. Inexpensive fuel too!
From Craig Rabe
I flew into East Troy for a weekend trip. Walter was phenomenal to work with and helped me in many ways. His communication was terrific and he even gave me his cell number to reach him off site. When I was concerned about the summer storms that were forecast the last two days, he was able to tow my airplane into his hangar for a very reasonable fee. All without me being there. Great fuel price, great fuel pump and just a great experience overall. Thanks Walter.