Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Peter Beadling
on 02-Nov-2021 |
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Twice during the past few months Million Air has not followed through on a request. The first time they were asked to put my plane back into the hangar and were it not for a friend calling to tell me it was sitting in the sun for two days it would have sat longer. The second time after I taxied away from the hangar I asked them to close the door because by myself I couldn't manage its weight. After a four day trip I came back to find the door still open with an expensive car and electronics inside. Fortunately nothing happened to them. Most of the time Million Air provides excellent service, which is why I can't understand these lapses.
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From Ric Petit
on 26-Jul-2021 |
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I am just a regular guy with a lowly ole Cherokee, Million Air- Pure professionals, Line guys were top notch, and the Women working the counter was professional, super friendly, and busy! Was there for 2 nights for classes, Asked to have plane Hangared as I didn't want it sitting in the 100 degree tarmac, I was treated the same as the kerosene burning cooperate guys.
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From Kali Hague
on 28-May-2021 |
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Many FBOs get most things right, but Million Air gets everything right every time. Their service is impeccable--friendly, professional, prompt and competent. Our rental cars were waiting for us on the ramp and their rental car customer service agent greeted us with contracts in hand and cold bottles of water. Their FBO is modern and spotless with excellent amenities that make a busy travel day a little less hectic. When strong weather moved through the Dallas area, Million Air went out of its way to find hangar space for our aircraft.
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From Kent Jackson
on 28-May-2021 |
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I have been flying for 40 years, and I have never seen any FBO that provides better service than Million Air Dallas. I have come to expect over-the-top service from them, and yet they still keep surprising me.
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Twice during the past few months Million Air has not followed through on a request. The first time they were asked to put my plane back into the hangar and were it not for a friend calling to tell me it was sitting in the sun for two days it would have sat longer. The second time after I taxied away from the hangar I asked them to close the door because by myself I couldn't manage its weight. After a four day trip I came back to find the door still open with an expensive car and electronics inside. Fortunately nothing happened to them. Most of the time Million Air provides excellent service, which is why I can't understand these lapses.
I am just a regular guy with a lowly ole Cherokee, Million Air- Pure professionals, Line guys were top notch, and the Women working the counter was professional, super friendly, and busy! Was there for 2 nights for classes, Asked to have plane Hangared as I didn't want it sitting in the 100 degree tarmac, I was treated the same as the kerosene burning cooperate guys.
