Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Bill Bennett
on 04-Nov-2019 |
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Flew the Trinidad down from Dallas to visit family. We arrived Friday, November 1 just in time for the Austin Formula 1 race was to begin. Airport was quite busy with a lot of jets coming in for the race. While very busy, tower handled it well. The FBO was full of jets but had enough staff to cover everyone. We were marshaled to parking, golf cart carried us and our baggage and us to the terminal. Car was ready as requested. Cars were not allowed on tie down area as for large amount of aircraft. On Sunday when we left, looked like parking was about 99% full. Good service all around.
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From Fred Bursch
on 17-Sep-2019 |
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Nice shaded canopy for loading and unloading. I bought 30 gallons of fuel and there was no ramp fee or tie down fee. (I hadn't checked on a minimum fuel purchase to waive, if any.) Nice facility and staff
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From Robert Pattee
on 23-Jul-2019 |
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Single engine aircraft welcomed without ramp fee or minimum fuel purchase. A GREAT FBO that supports GA. I'll always give them business when flying for commercial purpose.
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From Ed Cole
on 07-Jun-2019 |
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$40 ramp fee to drop someone off to pick up an aircraft. Unbelievable.
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From Laird Rixford
on 02-Jun-2019 |
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This place is great. Friendly line. Staff is fantastic. Pilot lounge is the best I've visited.
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From Gordon Feingold
on 26-May-2019 |
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This was my second time using Henriksen at Austin Executive, and both times I have been very satisfied with their services. The line staff and the CSR's are attentive and efficient. Their pricing is also very good. Highly recommended!
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From Barry Harper
on 11-Nov-2018 |
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Spent two days visiting in Austin on Nov 2-3. Henriksen treated us like one of the big guys - rent car driven out to our Grumman Tiger, line staff helped load bags and on our way to town in minutes. Same great service on departure. Never been disappointed at Henriksen when in Austin.
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From Allen Mathews
on 05-Nov-2018 |
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Very friendly and helpful staff. They treated us single engine piston folks just like the turbines. As we got out of our plane the rental car was pulling up to us. A line guy even helped fold our planes cover. Jody and the CSR team were very helpful even on big UT football weekend.
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From Darren Gardner
on 04-Nov-2018 |
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Flown in to KEDC 4 or 5 times. Henriksen has always been very accommodating and friendly - even though I am in my Cherokee 180! Yes, their fuel is high, but that is ok since the service and amenities are superb! Keep it up!
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From Eric Parks
on 03-Jun-2018 |
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Flew in with family in rented Bonanza. We got treated like we pulled up in a Gulfstream! Our rental car was pulled up and had the engine on with A/C cooling. Three linemen helped my family get out and get our bags to the car. Everyone very nice, pleasant and helpful. Thanks!! Great experience for all of us.
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From Bill Bennett
on 29-May-2018 |
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What a nice place. First time here. The shade area for aircraft is excellent, makes the heat not seem as bad. Also the crew cars are covered as well. Nice! Very friendly to single engine pistons. I'm sure they are nice to the bigger planes too. Surprised no one has mentioned they got a tower recently, see NOTAMs for info as not yet on the charts. I like the place!
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From Eric Bradley
on 24-May-2018 |
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Spent a few days in Austin for a conference. Bad weather at GTU sent me here as an alternate and the experience was top notch. Lyft took about 10 minutes for pickup and it was $30 to the downtown hotels. I highly recommend.
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Flew the Trinidad down from Dallas to visit family. We arrived Friday, November 1 just in time for the Austin Formula 1 race was to begin. Airport was quite busy with a lot of jets coming in for the race. While very busy, tower handled it well. The FBO was full of jets but had enough staff to cover everyone. We were marshaled to parking, golf cart carried us and our baggage and us to the terminal. Car was ready as requested. Cars were not allowed on tie down area as for large amount of aircraft. On Sunday when we left, looked like parking was about 99% full. Good service all around.
$40 ramp fee to drop someone off to pick up an aircraft. Unbelievable.
