Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Bill Bennett
on 01-Aug-2025 |
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They did a very good job even though it seems 3 planes all got there at a close to the same time. A piston single, me and 2 business jets. They marshaled us to parking, they took our fuel order and got the courtesy car ready for us while also helping the other two customers, one which seemed to be a quick turn and in a hurry. Our first visit to Joplin and all was good!
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From John Mayes
on 24-Apr-2023 |
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I have used Mizzou for decades and Mizzou's staff has always been excellent - courteous, friendly, and helpful. We love them! However, DO NOT USE HERTZ RENTAL CAR there. On our last trip up they recommended we use Enterprise for our rental car but unfortunately they didn't have a car available. Hertz said they would deliver a car to Mizzou and pick it up on Sunday. They did not deliver the car to Mizzou so when we arrived one of the Mizzou linemen had to take my wife to the Joplin terminal where Hertz is located to pick up the car. She hurriedly picked up the car and returned to Mizzou to get the rest of us. We turned the car back in on Sunday as planned. A few days later I received a letter from a claims company stating that we owed $1600 for damages to the car. We did nothing to damage the car and it is likely my wife didn't see them in the hurry to pick up the car. The Hertz manager made it clear he had no interest in doing anything but blaming us for the damages. Do not use them!
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They did a very good job even though it seems 3 planes all got there at a close to the same time. A piston single, me and 2 business jets. They marshaled us to parking, they took our fuel order and got the courtesy car ready for us while also helping the other two customers, one which seemed to be a quick turn and in a hurry. Our first visit to Joplin and all was good!
