Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
|
From Bud Beaty
on 17-Oct-2020 |
|---|
|
|
Superior service! All personnel provided tip-notch service. They even taxied us up to the rental car, which had a nice sign in the window with my name and tail number on it. That truly impressed my wife (who has flown into many airports that were nice, but not like this). Especially helpful was Jennifer Hamilton who went way out of her way to cheerfully research and correct the rental invoice. Super folks there.
|
|
From John S Rogers
on 14-Jul-2020 |
|---|
|
|
Flew into west Houston to drop off stuff to family member. Had't been in to TME in almost a decade. WOW! is this place nice. Before they had a trailer for FBO. Now it's a fantastic, beautiful facility with overhead shade provided to transient aircraft. Great service, too, even though we were just a 2-place experimental. Ben and Isabela were very hospitable and very helpful. Tower controller was also very helpful and professional. A wonderful experience all around.
|
|
From Brian Owen
on 01-Jun-2020 |
|---|
|
|
I've been leasing a hangar from Henriksen for the past year. The hangers and FBO facilities are some of the best I've seen. Their staff is friendly and has always been helpful. I'm moving out of the Houston area but plan to fly in and use KTME whenever I travel back to Houston. I recommend KTME and Hendrickson when flying in or out of west Houston.
|
|
From Sanford Meyerson
on 10-Oct-2019 |
|---|
|
|
I have been flying into KSGR for over 20 years...The folks at Global Select are the best!
|
|
From Nigel Catterall
on 15-Aug-2019 |
|---|
|
|
Top Notch, went to pick my TBM up after a little maintenance at Avalair (another top notch shop!) and a front had moved through, the wind was 34 gusting 41 kts, couldn't find my plane. The line guys at moved it into a hangar, as they didn't like the way it was moving around in the wind. That's what I call service! Way to go guys.
|
|
From Mike Forster
on 29-Mar-2019 |
|---|
|
|
Arrived at beautiful terminal building, checked in with the gracious Miss Olivia at the front counter only to discover my pick up vehicle had blown a tire on the way to the airport. Andy Perry took control of the situation, and with the able help from Deion and Thaddeus, we soon had the tire changed and I was on my way. Service above and beyond!
|
|
From Donnie Plant
on 20-Feb-2019 |
|---|
|
|
Best service around!!!!!! Hands down this FBO is hard to beat. They monitor incoming flights and automatically pull valet passenger vehicles to planeside, on the ramp, at shutdown. Fuel prices are good and they get fuel orders correct. Very well trained staff and extremely helpful. Love operating in and out of this FBO. 5/5 stars.
|
|
From Ryan Barker
on 10-Jan-2019 |
|---|
|
|
I'll start by saying the whole staff couldn't be nicer or more accommodating. However when we checked in at the desk to let them know we were just there for a couple hours and didn't need any fuel, we were told the landing fee is $50 for a Cessna 210. After I picked up my jaw I was told that the fee was waived with the purchase of any amount of fuel. When we returned from dinner, the girl at the front desk met us and apologized for mistakenly telling us there was a $50 fee for a single engine Cessna. We were not required to purchase fuel nor were we charged any fees. Top notch and I can highly recommend. 5 stars
|
|
From Rick Manor
on 07-Aug-2018 |
|---|
|
|
As we pulled into Henriksen Jet we had to write up our airplane and we knew we were done for the day. The staff and line service were exceptional for us. Olivia went above and beyond to see to our needs and made sure we were taken care of to include sending us on our way in a rental at a
|
|
From Jeff Kelly
on 20-Jul-2018 |
|---|
|
|
I had to fly to Houston for a hearing on July 19, 2018. I landed and was immediately greeted by Charly McLane. She lent me a crew car and had it pulled around super quick. Upon return, my airplane was all gassed up and Olivia walked me out to the airplane and retrieved the crew car. Amazing service and I will for sure return to Henriksen. I hope to see Charly and Olivia again.
|
|
Superior service! All personnel provided tip-notch service. They even taxied us up to the rental car, which had a nice sign in the window with my name and tail number on it. That truly impressed my wife (who has flown into many airports that were nice, but not like this). Especially helpful was Jennifer Hamilton who went way out of her way to cheerfully research and correct the rental invoice. Super folks there.
