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From Gregory Willard
on 28-Nov-2011 |
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My home base is North of Chicago and was planning to fly to Naples for the Thanksgiving holiday. I needed an oil change and called Rex's to arrange for the service during my stay. I arrived late Wednesday evening but they kept the lights on for me. Rex left me a personal note that included his cell number wanting to know that I had safely arrived. He met me on Thanksgiving Day to put my plane in the hangar and then again on Sunday when I left. My experience was exceptional!
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From Uwe Hasselberg
on 20-Nov-2011 |
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I came to RexAir form Germany for a refresher and for hour building. Service was excellent, friendly and professional. The aircrafts were in outstanding good condition, clean and well equipped. Instructors explained everything in a professional manner. I can highly recommend this family managed flight school particularly as your business is very much appreciated.
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From Mike Esser
on 12-Oct-2011 |
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The staff and ownership at RexAir are simply the best. Lisa and Rex made me feel welcome while showing me their top notch operation. Al Russo was an awesome instructor, very knowledgeable and effective. Look forward too going back, when I'm in town.
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From Olafur Thorberg
on 09-Oct-2011 |
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What words can I say? AMAZING can't sum it up. Me and a buddy of mine flew our Piper Warrior from Beverly MA to Naples. Had an alternator failure while we were down there that fixed itself at first, but after a few days the issue came back and worse than ever. RexAir did their best to fix it but to no avail. Their work was top notch however, they didn't stop until they could find a resolution. Best wishes to Rex, Lisa, Jim, Al, Dave, and Butch for all their help/conversation/dedication to making RexAir probably one of the best operations I've seen in a while. PS - Turns out the alternator issue was a cooling issue on the regulator, our MX put a new cooling duct in providing more cooling to the regulator and problem solved!
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From Kevin Roberts
on 02-Aug-2011 |
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Made a fuel stop in Naples on a Saturday afternoon and the plane wouldn't restart. We were very surprised when a live person answered the call to Rex Air. They immediately requested a tow for us and started making calls to get a tech experienced with our type plane to diagnose the problem. A replacement part was located within 2 hours. The part had to be shipped in, but the old part had been removed and the plane was ready for the new part to be put in as soon as it arrived. I was very impressed with the care given to the plane as it was being repaired. The staff is very professional and courteous.
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From Chris Silver
on 31-Jul-2011 |
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I flew into Naples to visit a friend who was flying at RexAir. When I pulled up to the ramp, Al Rex greeted me and offered any assistance that I may need. He offered me overnight tiedown and a ride. Great customer service goes all long way in my book. I will definitely stop in at RexAir again.
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From Bruce Welt
on 18-Jun-2011 |
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Great folks, great service. RexAir is my new home away from home in Naples (KAPF)! Thanks for everything!
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From Dana Pyle
on 05-Apr-2011 |
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Just a great place all around. Lisa Rex and Al all very helpful and a family run atmosphere!
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From Carlos Claudio
on 18-Mar-2011 |
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This is the best Flight School/Maintenance Facility on the field. I may be bias being a tenant in KAPF but they did a great job on my aircraft's annual so that's why I'm placing this comment.
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From Tudor Owen
on 14-Mar-2011 |
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Lisa Gasteiger (Rex's wife, Office Manager) set what I found out to be the atmosphere of RexAir the moment I walked through the door - welcoming, charming, efficient and helpful. When I asked about the C172 I'd be renting for the trip to Key West a couple of days later she invited me to inspect their aircraft. They are all new and the hangar was spotlessly clean. The C172 I flew to Key West was in immaculate condition, and one of the newest school/flying club aircraft I've flown. Al Russo, the FI for the flight, was a good instructor and enjoyable company for the day. Rex (Owner, FI and A&P Mechanic) was obviously entirely straight, went carefully through each item on my invoice and I'm confident would ensure customer satisfaction if any issues arose. RexAir's determination to ensure customer satisfaction was second to none that I've encountered over a few decades' flying - in the UK and in several other parts of the world, including several other States. Highly recommended.
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From Tom Kurtz
on 08-Feb-2011 |
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Another great service experience with RexAir. I tied down with RexAir in mid-January after flying from Ohio. The next day Rex called me to tell me about a potential maintenance issue with the airplane that he had noticed. Not only did they address the problem, but they also washed the airplane (which was pretty dirty from winter in Ohio). RexAir staff are friendly and professional, while paying great attention to detail.
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From Steve Harrington Chesterfield Twp MI
on 19-Jan-2011 |
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I am a student pilot completing my private certificate in Michigan I also have a vacation home in Naples and was down for the New Years holiday. Wanting to get a few extra hours of practice work prior to taking my check ride, I thought I would check out RexAir. It was an excellent choice! I got 6 hours of time in a well equipped and maintained C 172 with a very competent instructor, Jim Fogarty. The experience was absolutely worth the time. I fully intend to make RexAir the home for my Florida training and renting experience. I can't wait to get some time in the Cirrus!
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From Steve Durrell
on 03-Sep-2010 |
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During the past 30 years, I've hired aircraft from rental operations all over the US. In that time I've seen just about every standard across the spectrum. Then by chance, I came across RexAir - WOW! Aircraft are always clean and maintained beyond the minimum, a hangar that is both clean and tidy, and engineers that are clearly proud to be there. Couple this with great operations staff and first-rate instructors and it becomes clear to see that RexAir is a passion driven, safe operation. If you are just starting out in aviation either for fun or professionally, you'd do well to pay Rex a visit. To demonstrate my level of confidence in their operation, my son had his first lesson some weeks ago with Al Russo, and will be returning regularly for more! Steve Durrell, Captain British Airways Airbus Fleet LHR
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From Tyler Levine
on 14-Jul-2010 |
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Had my first two flying lessons from Al Russo at RexAir and have to say I'm completely hooked on the experience. He provided a complete sense of safety while giving me a sense of control and adventure. The in-class and flight lessons were informative, interactive, challenging, scenic and gave me more than I was looking for in a beginner experience. Thanks Al and RexAir!!!
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From Todd Gregory
on 24-May-2010 |
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I recently got my S Cirrus transition thru Rex Air and thru Al Russo and I was very pleased with the results. The staff is on top of their game and the aircraft are very well maintained. No problem with renting the planes anytime I want... Thanks again everyone.
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From Lars Bosse, Germany
on 14-May-2010 |
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Perfect for hour building. I had the C172 & C182. Airplanes are in perfect condition and the staff is not just fair, all of them are also very friendly!! I just can recommend this school!!!!!! I look fwd to fly there again.
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From Lee Johnson
on 04-May-2010 |
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I recently completed my transition cirrus training at RexAir. If you are reading this and plan on learning to fly cirrus aircraft this is hands down the only place you want to go! From the friendly and professional staff to the absolute outstanding instruction from Al Russo I don't believe RexAir can be beat. There equipment is highly maintained and the family atmosphere makes learning easy and fun! P.S. Al --- no available runway.. Flaps up ;)
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From Jay Bruber CEO BankCardServices Worldwide
on 22-Apr-2010 |
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I'm a Pilot from St. Paul Minnesota, I was vacationing with my family in Naples and my 14-year-old autistic son wanted to go flying, he loves planes. I found Rex Air and I can't say enough great things about this company and my experience. I took an instructor, Jim Fogarty, who did a fantastic job. He knew the area which made the flying very enjoyable. We had such a great experience we rented again four days later, tried a different airplane as well. I would highly recommend Rex Air.
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From Tom Kurtz
on 13-Apr-2010 |
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I have had excellent customer service and flight instruction experiences with RexAir. First, I had an outstanding IPC that involved some of the best ground and simulator instruction that I have ever had (and I am a CFII). Additionally, I recently tied-down with RexAir while stopping through Naples. In addition to calling to find out what time I would be departing (to make sure the plane was ready), they also washed the airplane. RexAir is a first class operation with a team of competent, friendly and professional individuals.
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From Terry L Claussen
on 08-Apr-2009 |
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I rented a C182 from RexAir during a recent visit. Al Russo performed my checkout and is an outstanding CFI. The staff was a great help in making sure that my large payload sightseeing trip went off with minimal effort. I highly endorse RexAir.
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