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From Mark Rosenthal
on 02-Oct-2011 |
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I have been flying into Aspen for 25 years, long before it was purchased by Atlantic. While I have always found the service from the linemen and front desk staff courteous and professional, I was just informed that Atlantic increased the price of overnight parking by 22% on a TBM 700 from an already steep $90 to $110 (in addition to the Jet-A prices at nearly $8 per gallon). As a result of this kind of pricing, I avoid using Atlantic whenever they do not have a monopoly on the field.
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From Earl Werner
on 06-Sep-2011 |
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Arrived on Friday of the Memorial Day weekend. Met the Plane and helped unload a lot of baggage and marshall the Passengers to the terminal. Our planned Monday departure was moved to Sunday. On a short notice had the plane staged for our departure. Very good service for a King Air considering all of the Jet traffic.
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From Michael Christie
on 12-Aug-2011 |
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Flying into Aspen in any size aircraft is easy and pleasant. ATC and line service have seen it all and are ready to help. Front desk courteous enough. Prices for my Mooney... $14 landing fee, $29/night uncovered tie-down. Rental cars easy to obtain from commercial terminal downfield. Fly in VFR conditions the first time in if you can, the approach requires an extraordinary rate of descent for piston aircraft in attention-grabbing proximity to terrain. A pricey but good experience each time.
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From Shaun Cheema
on 08-May-2011 |
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Flew in this morning and the FBO had exceptional service for a small single-piston surrounded by corporate biz jets. Although I don't agree with their $15 "security fee" (call it what it really is to make me feel better please); they did let me borrow their courtesy car to run into town for an hour since it was their off-season. Will return again!
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From Richard Harrison
on 10-Apr-2011 |
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I felt welcome in my Cirrus. The line and desk folks were courteous. The FBO is first class. The prices are high but not out of line for Aspen.
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From Matt Konitz
on 04-Jul-2010 |
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Front desk service is very poor. Line service is great.
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From Erik Thunberg
on 30-Jun-2010 |
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Took my Cherokee 180C to Aspen last weekend (6/18-6/20) and had a nice time! The FBO was very nicely appointed, the staff was well informed, helpful and courteous, and the controllers were great! Although the official comment mentions a noise abatement procedure for VFR departures, no one knew what it was. There was a $15 landing fee, a $15 security fee plus a tie down fee based on the size of your plane. For my little PA28 it was $29/night. The local bus system, which stops within 100 yards of the FBO and goes everywhere between Snowmass and Aspen is as good as a rental car, or better. DA was not a problem on departure at 10:00 am with the long valley to climb through. Be familiar with landmarks on approach.
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From Geoff Hollenbeck
on 02-Jun-2010 |
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While I really liked the previous operations, Atlantic service is improving in Aspen. There is reportedly a new concierge to book reservations but I've had more success from other FBO customer service recommendations on outbound. Possibly this new guest service is also improved? I've found their rates are typical of seasonal, high-end destinations.
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From John Hubert
on 10-May-2010 |
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Ever since Atlantic took over, things are just not the same. I am not an Atlantic FBO fan. Watch out for the RAMP FEE too!
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From Chuck Heywood
on 01-Mar-2010 |
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Trish and the girls at the front desk are always helpful and friendly, as are the line guys. The service at Aspen has always been top notch. Be aware that Atlantic Aviation has begun to charge a "security fee" ($15 for a Mooney), in addition to the county-imposed landing fee.
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From Dustin Rinebold
on 14-Feb-2010 |
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I always have a good experience here. The facility is top notch, and it's nice to have a place to eat right there in the FBO. Fuel isn't cheap, but nothing is in Aspen.
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From Mike Hertkorn
on 24-Sep-2009 |
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For $6++ a gallon, you would think the people could make your hotel reservations for you. It took three days to get hotel and car reservations, they use a part-time "concierge" who is elusive at best. The girls at the front desk hate their job and it shows. This place used to be great before Atlantic bought it.
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From Steve Chefan
on 07-Aug-2009 |
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Atlantic accommodated us with a great negotiated rates on lodging. However, being 99% tailored to jets, tie-down, landing fees etc. Are quite high and ramp personnel are in a huge hurry to move you way down the field. Paradise lost?
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From Steve Bruno
on 17-Jul-2009 |
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Expensive as expected, but first class service and facilities. Will be back!
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From Fitz-Hugh Morgan
on 09-Jun-2009 |
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My first time in to ASE, Line staff was very accommodating at our arrival, We inquired about a ride into town (10min) and they were willing, Front desk told us the cab company would charge $45 one way. Upon my departure I got a lift with local cab company at it was $16.75. I wonder about the discrepancy.
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