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From Dave Brookes
on 07-Dec-2011 |
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I was in on Thursday 12-01-11 and found the facility and the people excellent. Kevin of line service was particularly helpful: he asked how long we were staying, he made sure the cars were pulled up; we were promptly serviced and it was a very pleasant experience. He and Jason did a great job -- very highly recommended. We enjoyed our stay thoroughly and we'll be back.
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From Parker Williams *Sir*
on 02-Dec-2011 |
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On the select occasions I must fly to Asheville for business, I thoroughly enjoy my experiences at Landmark Aviation. The entire staff is well trained, professional, courteous, and highly personable. They have been very attentive to any needs or requests that I have come up with thus far. This is a top notch operation hands down. Special thanks to Morgan and Marty for the conversation while waiting for my ride to pick me up. Lucy also thanks you for the dog treats. Thanks again.
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From James Williamson
on 01-Nov-2011 |
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This FBO just bought out the competition and jacked up their fuel prices. $7Jjet A?? GPU didn't work, didn't pull the plane in front for departure. Poor service.
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From Doug Snyder
on 30-Oct-2011 |
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FEE ALERT! Nice FBO, $ 150 for a 20-minute stop / drop off
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From Jeff Poplin
on 08-Aug-2011 |
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Great FBO, service, and very friendly. Staff is great and extremely professional but as others have said, 100LL is pricey so expect to pay for a stop here. All in all very pleased and will visit again.
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From Edward Lindsay
on 23-Jul-2011 |
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Landmark is now the only FBO at AVL. Great service and well trained staff.
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From Joe Intagliata
on 27-Jun-2011 |
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Flew in for business recently...Great FBO and airport.
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From Jon Wells
on 26-Jun-2011 |
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Arrived on a Pilot and Paws mission. The place was absolutely packed and airplanes coming in one right after another. The line and desk team was superb, and offered me a discount on fuel. Thanks so much for allowing us to help others. Thanks for caring.
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From Andrew Morros
on 21-Jun-2011 |
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Nice FBO but fuel prices are super high as are every Landmark FBO. I don't get why they have to be so greedy. Waived one night tie down for some fuel but that’s it. I just want to know how Atlanta Jet at RYY can sell the same Jet-A for $3.99?
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From Mark Riederer
on 25-Apr-2011 |
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Flew in for the day to have lunch with relatives. Great FBO, very nice facility, got marshalled in by the line guys, had the DA40 refueled when I returned. Consider AVL and Landmark as a fuel stop when planning your next XC.
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From Ryan Woolley
on 20-Feb-2011 |
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Great service from the friendly staff. Looking forward to coming back to visit!
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From Brent Bunch
on 08-Nov-2010 |
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Very nice facility and great people. Flew our Bellanca Viking in for the Western North Carolina Fly Fishing Expo. There were hot drinks and snacks waiting. The FBO dropped us off and picked us up from the Expo. They were short on self-serve gas and topped us off from the truck at SS prices. Couldn't ask for better service. We will be back.
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From Howard Benz
on 31-Oct-2010 |
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Great service. Thank you.
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From W. Tad Foster
on 09-Oct-2010 |
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My friend and I flew to Asheville for an overnight. Landmark staff met us at the airplane and fueled my airplane immediately (no sitting empty overnight). They called the hotel for the shuttle and we are enjoying our evening 30 minutes after arriving. They made sure everything was ready to go the next morning so that we could leave straight away. I highly recommend this FBO one of the better ones in my experience.
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From Travis Harrold
on 07-Oct-2010 |
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The experience with Paul and his crew has been a pleasure. Arriving into a busy airport with a Skycrane is always a challenge. Landmarks crew made it a pleasure. I Highly recommend this facility!!
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From Kevin Wojtowicz
on 29-Jul-2010 |
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Landmark in AVL Rocks! Paul, Rebecca and Tom inside treat you like family. The line guys could not be more attentive. A+ Service!
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From Don Saunders N728DS N928DS N2587S N51DN
on 29-Jul-2010 |
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The staff at Landmark is unbelievable. They met us with the car and helped my family in the pouring rain unload our plane. It did not matter if I was in my Lake Buccaneer or the Jet Prop; I got the first class treatment. I have never seen a General Manager like Paul goes to such lengths to please a customer. The prices where fair and for the service we got the price was a real bargain. Thanks to all at Landmark.
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From Eddie Esserman
on 25-Jul-2010 |
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Four runs to AVL this summer for my camper daughter, all via the Landmark gateway, and every time the service was just the best. Whether it was for an overnight or a quick turn, these folks are the friendliest, most courteous, and customer attentive you could hope for. Rebecca and her crew behind the counter and the guys on the line are first rate.
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From Tyler Hall
on 11-Jul-2010 |
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These guys are great. Line crew very helpful and friendly. They gave me a great fuel discount without even having to really ask. They pulled up my rental and returned it. Also let me borrow a wrench. Top notch service, friendly and helpful. Thanks
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From W. Walker, Cherokee 75 Whiskey
on 04-Jul-2010 |
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Flew the family in on the weekend of 4 July 10. The other FBO was pretty aggressive about sending a lineman out to get us to park there, but after reviewing the previous comments posted here, we kept taxiing to Landmark at the far northern part of the airport. We couldn’t have been happier w/ the service. We were greeted by linemen in golf carts & our rental car ready to go by the airplane. The facility & staff were outstanding. The service was equally outstanding on our departure 2 days later. I will definitely use this facility again!
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From Mike Roach
on 14-Jun-2010 |
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One of the most professional and courteous outfits I've come across. My passengers were met by the plane with their rental car, and my every need was taken care of. Tom was one of the supervisors and could not have been any nicer. He even had a car waiting with the air running to drive me to the Commercial terminal down the road. I didn't even buy any gas at this place and was delighted to only have to pay $8 per night for ramp space. I felt guilty for the level of service I got based on the amount I needed. Great experience! I would drop into Landmark again when visiting Ashville!
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From David Brinkman
on 25-May-2010 |
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Landmark Aviation at AVL is one of the best FBO's I've had the pleasure of visiting in my 20+ years of flying. Paul and Rebecca is top notch and they understand what it takes to run a successful operation. I arrived for a quick fuel turn in my SR-22 in between 3 arriving jets. Mentioned that I had an appointment in Orlando and needed to minimize time on the ground. Before I got back from checking the wx, Rebecca told me the fuel truck was done. My invoice was sent to my blackberry before I left the ramp.
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From M.W. Carlson
on 22-Apr-2010 |
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Spent three nights with the nice folks at Landmark. Rental car delivered aircraft-side, cheerful staff, reduced/negotiated rate at the Fairfield Inn (Landmark made the reservation for us. Nice place/recommended), etc. Very good experience. Made us C170 drivers feel like G-V drivers! I'd use them again, no question.
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From Brett Nicolette
on 11-Apr-2010 |
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Extremely helpful staff. Everything was setup perfectly for our passengers and us. This FBO is top notch and second to none. It is nice to find folks that actually take pride in their jobs and the service they provide. Thanks to all at Landmark!!
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From Dave Fisher
on 05-Apr-2010 |
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We stopped overnight on our way back to MN from SAV. Landmark was very welcoming and provided great service. They had our rental car lined up and drove it out to the plane after we got shut down. Very nice facilities too. I'd highly recommend them.
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From Gene Simmons
on 03-Apr-2010 |
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What a great FOB!!! We were parked and greeted by a great group of people. Our rental car was on the tarmac ready for loading. Paul Wood, the General Manager came out of his office to greet us and chat about our Beech Debonair. Great people! Hope I can get back to visit again.
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From Frank Rizzo
on 21-Mar-2010 |
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I was thrilled to see a new FBO in Asheville. Facilities are all brand new and they are currently expanding their hangar and ramp area significantly. I was personally greeted by the manager upon arrival and any needs were promptly addressed. They are eager to accept props as well as jets, which is very welcome here.
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From Eric Koch
on 17-Feb-2010 |
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Travis and the entire staff really show their spirit and desire to earn your business. As a corporate pilot for 35 years, I've seen all types of operations. This team strives for perfection. There is one class of service, no matter the size of aircraft. They want your business and it shows. I have not been to an FBO with this kind of spirit and hustle for years. Keep up the good work and thanks again for your great service.
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From Steven Wager
on 03-Feb-2010 |
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My experience with the "other" FBO was so bad I was going to give up on Asheville altogether. However, in fairness I decided to try Landmark. What a difference! Thanks to Paul, Travis, and all. I would love to come back.
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From Michael Newton
on 12-Jan-2010 |
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Just a quick note, we were in there on the 9th of Jan for the day. After spending the day in Asheville, we left out late Sat night. Temp was about 12F, and it was snowing. Had it not been for Travis we would have spent the night there. He had to help us defrost the plane, along with needing a jumpstart. Thanks Travis, and thanks Landmark!
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From JD Worley
on 04-Jan-2010 |
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Had a great experience with Landmark over New Years weekend. Everyone was very friendly and accommodating. The lineman guided us in and out, helped with bags, plugged in our pre-heater over the weekend, etc. All around amazing experience. We'll definitely be back. Thanks!
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From Barry Sprayberry
on 22-Nov-2009 |
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The crew at Landmark is great! They will be my FBO of choice at Asheville.
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From Steve Edwards
on 13-Nov-2009 |
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Never say competition isn't a good thing...Asheville finally has an FBO that understands things are tight in the aviation business right now! Paul and his crew were absolutely terrific and the service was top notch! They are simply happy to help out in any way they can! I can't wait to go back! Thanks guys!
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From Amelia Reiheld
on 31-Oct-2009 |
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What a nice crew we found this weekend at Landmark Aviation! Outstanding service, fine facilities, and warm welcome- all this, and a nice fuel discount for our charity flight organization's fly-in conference participants. They even jumped my sickly battery in the rain- with smiles. I'd sworn off landing at one of my favorite towns because of a bad - and expensive- experience several years ago, but thanks to Landmark's outstanding service, I'll put Asheville back on my great-places-to-go list.
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From Robert Grimes
on 28-Oct-2009 |
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GREAT Experience! We arrived in our Cherokee Six on Oct 22nd to enjoy the fall foliage. Two friendly linemen were on the ball to help us park. Rental car was pulled up to the plane where they helped us load our entire luggage and then they also helped us put our cover on the plane. I checked in at the desk with Rebecca who offered directions and upon discovering what hotel we were staying at told us to let the hotel know we were with Landmark for a better rate. In our case it was 33% off of the confirmed rate. By the time we got to the hotel she had already called them and had them change our rate. That's what I consider "above and beyond"! Departure was just as great on Sunday. Some of the folks were changed but they were just as great as the arrival crew. When we got the bill the fuel price was actually lower than listed on AirNav. The foliage was perfect and Asheville was an easy experience for our first flight into the mountains. The staff at Landmark made it an enjoyable one.
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From Avin Chakravarti
on 26-Oct-2009 |
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Flew in on a Saturday, called ahead and made a reservation. Courteous and professional staff. Line service helped bring bags in. Purchased about 30 gallons of fuel and requested hangar fee be waived, which it was. All in all a very nice FBO, no problems whatsoever.
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From Jay Barr
on 15-Oct-2009 |
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Excellent service line crew very attentive brought rental car up to plane. Would go here when we come back.
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From John Borgman
on 14-Oct-2009 |
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Arrived to be greeted by three linemen ready to help with bags. Rental was on the ramp and waiting. The BEST you will ever be treated.
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From Vincent D'Agostino
on 09-Oct-2009 |
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As I taxied into Landmark, my rental car was being brought out to meet me. The line crew was attentive and patient as I am a little crazy about the type of equipment used to tug my Malibu around. Airplane was hangared ( at a very reasonable rate) and the line crew had it out in front exactly when I needed it. Terrific experience, Thanks Tom Watson!
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From Gene Cartier
on 01-Aug-2009 |
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Good service from Landmark in a brand new facility. Attentive ground staff and line crew. Had the rental car there with the AC running as I pulled up on a hot day. Gas is sort of pricy, but it is a nice operation
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From Bruce Buchanan
on 17-Jul-2009 |
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7/12/2009 thought I might be delayed leaving due to weather. Counter agent arranged for rental car and held it while we departed in marginal weather. Tracked me on flightaware and placed a follow up call after we landed at our destination...Super service!
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From Greg Mink
on 15-Jul-2009 |
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Landed here over the busy Fourth of July weekend. Service was first rate. Line people were extremely helpful. Rental car was pulled up, helped with the luggage and asked what else they could do. Upon departure, they were busy but managed to quickly deliver ice to the plane and helped us unload the car. Facility is brand new. Well done!
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From Michael Sneeringer
on 13-Jul-2009 |
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We have been based at Landmark AVL since the first of June 2009 and couldn't be happier. The facility is pristine from the hangar floors to the passenger lounge. The employees are knowledgeable, courteous and friendly. The line personnel treat our CJ3 and totally restored Aztec with kid gloves. No plane is moved without two wing walkers. Fuel prices are the best at AVL. General Manager Paul Wood and his staff provide first class service.
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From Doug Preston, Sr.
on 09-Jul-2009 |
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Just returned from a flight to AVL in a Citation 501, where we used the Landmark FBO for the first time. It was a great experience. Passenger & crew rental cars were on the ramp when we parked & 3 line guys helped with baggage plus extra equipment. Everyone very nice & helpful. Paul Wood, General Mgr. showed us around the new facilities. Rebecca suggested some restaurants and gave us directions. Fuel cost & ramp fees more reasonable than the other FBO. Great to see some competition where there has been a monopoly for too long. Give them a try. You will be pleased.
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From Greg Mink
on 06-Jul-2009 |
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Flew in for the Fourth of July weekend. Parked at the front door, rental car waiting. Line guys helped with the bags. On departure, got the same great service. Great people and great facility. I'll be back.
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From Peter Levy
on 26-Jun-2009 |
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First time to AVL and encountered friendly, professional service by controllers and Landmark Aviation personnel (linemen, OA and FBO manager). I called the night before and found everything as discussed upon arrival, including rental car driven to meet us at the plane. The FBO was very clean and well maintained. On departure, linemen assisted moving plane to SS pump and provided assistance as requested. Controllers were friendly and allowed departure over Biltmore Estates (request tower before takeoff). Overall, a very pleasant experience.
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From Richard Marz
on 24-Jun-2009 |
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I had a short flight in, and needed only 9 gallons of reasonably priced fuel. When I went in to pay, Rebecca told me that she'd waive the tie down fee! Eric (lineman) was very nice, helpful and courteous. They both helped us get to our destination and told us about the local attractions- taking much time to draw maps and discuss the sights. They drove the rent a car to our plane and helped unload and reload luggage. The GM, Mr. Woods was also very nice. I felt like a king as I was treated like royalty. If you go to Asheville, this is THE place to tie down/refuel, etc. They are all SO nice!!!
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From Anthony L. Vest
on 20-Jun-2009 |
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My wife and I stopped overnight to see The Biltmore. Busy but good ATC service. The Landmark service was great, the car was on the ramp, the fuel was a good weekend deal and the tiedown fee was waved. Friendly folks. First class.
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From Charlie Pierce
on 18-Jun-2009 |
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I pulled into Landmark recently ahead of an approaching storm, and asked to be put in the hangar. Within 5 minutes, plane was in the hangar safe and sound. All personnel, including line, desk and the general manager, were very helpful and courteous, and went out of their way to meet my needs. This is a beautiful new facility and was a great experience for me.
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From Raj Nawab
on 07-Jun-2009 |
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One of the best FBO's I have visited. Flew in from KHEF in my Malibu Mirage and tied down at Landmark. Crew on duty got the rental car right up to the plane. Aircraft was fueled and ready when we returned. These folks are super nice.
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From Nancy Fiedler
on 04-Jun-2009 |
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Beautiful facility and very friendly staff. I had asked that they have my rental car ready to drive to my plane when I landed. It was not only there, but with air conditioner running to cool down the car! Less expensive 100LL fuel and my PA32 was put in a hangar for 2 days - no charge.
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From Tim Ray
on 03-Jun-2009 |
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The new Landmark FBO at Asheville is a FIRST CLASS FACILITY. They have a beautiful new FBO with Fantastic service and a staff that makes you feel welcome and your business appreciated. I can't say enough good things about them. They are a little hard to find on your first visit, they are set back behind and a little North of Odyssey, exit the ramp on Delta taxiway and they are straight ahead. This new FBO is definitely worth finding.
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From S King
on 01-Jun-2009 |
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Flew in from KSRQ in my bug covered Cirrus. Line guy even helped me wipe down leading edges. Car was at plane and people are super nice. This is one of the best FBO's I have ever been to. VERY nice facilities with the nicest people. If you are going to KAVL you must use Landmark. What a great experience. Reasonable fuel but superb service. Thanks a ton to all the people there. Really helpful and FIRST CLASS! Thanks to all you guys for all you did. We will be back.
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From M. Hunt
on 29-May-2009 |
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Absolutely top-notch support! Spent 3 days in Asheville and they offered to put our Caravan in the hangar during multiple t-storms at no cost. Fueling and aircraft was ready on-time everyday...And their FBO has awesome facilities! They even stayed open late when we were arriving after their closing time. Will definitely use them my next time through KAVL.
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From Walter Couch
on 30-Apr-2009 |
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Brand new facility, very friendly personnel, put my plane in the hangar for the week end, fueled ready to go, and did a great job arranging rental car for me. Thanks
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