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From Doug Garrou
on 29-May-2011 |
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I fly in here fairly often and get excellent service.
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From Glen VanHerck
on 23-Apr-2011 |
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Great service on a two night stay. The "handling fee" was waived with the fuel purchase. Great support getting a rental car and hotel. You can find cheaper places but the support that I received from Landmark was exceptional. Thanks
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From Matthew Hatfield
on 25-Mar-2011 |
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Just called today because I was considering making a stop on a upcoming trip, took forever to get a straight answer on fees, when I finally did I was told I would have to pay a $40 handling fee unless I purchase 50 gallons or more of their overpriced fuel. No thanks, I'll just go somewhere else and come back when this service provider goes out of business.
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From Wilson Lowry
on 28-Jan-2011 |
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Counter staff left at 9pm but the two linemen on duty went out of their way to accommodate several departing aircraft, myself included. After paying for my fuel purchase, the linesman told me they'd pulled my Piper Arrow into the hangar to make sure no frost built up on the wings prior to my departure. This extra effort and care was totally unexpected and went a long way towards making me feel less hostile about the Landmark "Handling Fee" (waived with fuel purchase. Thanks.
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From Kurt Ponsor
on 05-Jan-2011 |
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Friendly service on a late night landing. They didn't charge me the landing fee since it was after 10pm. The night attendant offered to de-ice a small amount of dew on my wings, but didn't know how much it would cost.
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From David Buchanan
on 10-Dec-2010 |
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Arrived to drop off passengers. Promptly marshalled in, rental was ready for pax, line service promptly fueled our aircraft and we were on our way. Friendly customer service as well. Can't get much better than that. Thanks!!!
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From Tom Clare
on 20-Nov-2010 |
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Underwhelming experience at Landmark today. Everyone was cordial and it's hard to find something specific to complain about - but the $25 "handling" fee is kind of a joke given the total absence of "handling" or personal service. Although the ramp was mostly empty, we were directed to park right behind a jet that was preparing to leave - forcing us to wait in the plane (and hang on to our belongings) for a few minutes. Then, an unusually long series of "registration" questions at the front desk, none of which appeared to have any purpose. When we returned three hours later, I paid the $25 fee - and then was left on my own to find the plane, which had been moved a significant distance down the ramp. I don't mind the fee (and gladly pay them at places with great customer service), but Landmark is just going through the motions.
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From Igor Sabaldash
on 07-Aug-2010 |
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Landed here on my XC training flight. They didn't answer to UNICOM, but CHO Ground guided us to their tie-downs. Was trying to get a $300 hamburger in the terminal, but they moved the restaurant into the security area. Staff inside is extremely nice and helpful while we only purchased 7 gal. Of 100LL they provided us with a free crew car, waived handling fee ($25) and gave directions and suggestions on where to eat. When we came back 15 min. Later plane was fueled (they stopped at 7 gallons and didn't top off, which was appreciated given fuel price). I don't know why everyone is complaining about this place.
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From Blane Armstrong
on 07-Jul-2010 |
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Good but unfortunately one of the airports that qualifies as expensive.
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From Mark Peters
on 23-May-2010 |
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Yes, CHO is expensive. Landing and parking fees are waived with a fuel puchase in excess of 7 gallons, however the overnight fee of $16.00 is not. Its too bad there isn't another FBO or alternate airport for the recip community. The business of Landmark is in the heavy business jets.
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From Kevin Cook
on 28-Mar-2010 |
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Landmark Aviation staff wanted to charge me $60 for line/handling fee for a Cessna 172. ARE YOU KIDDING ME?!?!?! This would be my last time flying into CHO unless they decrease it to $10. But $60 is OUTRAGEOUS. I'm driving next time!
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From Anh Vu
on 19-Jul-2009 |
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Day visit is ok. Overnight stays will cost - $16 for overnight fee, $10 handling fee. $6 landing fee was waved for being under 7, 000lbs. By the way they didn't handle much for me. They couldn't tow my plane because none of their tow bars would work. I had to taxi the aircraft from the front entrance to the ramp. I'd rather their line personnel direct aircraft straight to the parking ramp. 100LL price is usually higher than others around the area. All employees were friendly.
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From Rob Walton
on 30-Jun-2009 |
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Landmark fuel is way too expensive because they're the only FBO on the field. It's only an OK FBO. Would never stop here unless I had to. Line service is marginal as well, nothing compared to other brand name types
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From Ross Youngblood
on 14-Jun-2009 |
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KOMH fuel pump was struck by lightning. No NOTAM has been issued as of 6/13/09. There was no 100LL available here on Saturday. Call before landing, as FSS did not give me a NOTAM for no fuel on Saturday. I had a negative experience with Landmark Aviation at KCHO this afternoon. This morning I called specifically to ask if it would be acceptable to fill a 5-gallon fuel container so that I could fill my airplane stuck at KOMH with minimum fuel. The pumps at KOMH are out due to a lightning strike. When I called this morning, they indicated it would be no problem to do this. When I arrived in the afternoon, after purchasing a new 5-gallon fuel container at Lowes, I was told this was impossible. I am in an AOG condition due to minimum fuel, and don't want to take off without adding 5 gallons. I talked to the FBO at KLKU (Louisa County Airport), and they indicated this would not be a problem, but by now, I will have to wait until tomorrow to fuel. I'm minimum fuel only because my last two fuel stops had ZERO fuel. The first had issued a NOTAM for no fuel, but I was diverting due to weather, the second was my destination, and they had no NOTAM for any fuel.
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From Wink McKinnon
on 27-May-2009 |
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We landed our F33A Bonanza on 5/22/08 for a short visit - lunch with our son & family, then on to West Virginia. Service was friendly - met on ramp -parked close to terminal- aircraft was refueled and ready to go when we were - paid $4.52/gallon, no other fees. Very pleasant experience.
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From Kevin Cook
on 23-May-2009 |
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Flew in to Charlottesville this morning to stop at Univ. of Virginia for the day. The line guy was outside waiting for me which was very nice since I didn't have to wait and waste gas. Didn't need fuel, but they charged a $10 HANDLING fee, not landing fee according to the front desk. Upon departure, I noticed they parked my C172 nearly 2 inches from another 172. The line guy said that he will marshall me out, instead I asked him if he could move my plane forward to avoid hitting the other plane. He had that OK nod but had a blank stare as if he was clueless. A group of people was on the ramp nearly 10 feet from my airplane, staring and just chatting, I guess watching a fellow member on his first solo, congrats to him. I waited until the group left to start my engine while the line guy never towed my airplane or never took the chocks off, I had to do it myself. I just threw it on the ground and left very carefully to avoid hitting the other aircraft. Great service, huh?
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From Millard Alexander
on 19-May-2009 |
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I flew in today, stayed a couple of hours, but did not buy gas. The landing fee was $10 (for a single-engine piston plane), which was hardly expensive. The FBO is very nicely appointed.
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