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From Mark Rhodes
on 01-Jan-2012 |
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Stopped on our round trip from TUS to SPI in our Archer. Bucking headwinds on our return to TUS, Aaron met us at the plane, offered the crew car and steered us to the motel and food. Friendly, excellent service and a great stopover FBO. We will return. Thanks
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From Jon Meredith
on 04-Jun-2011 |
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Extremely friendly and great staff. Great FBO. Would definitely stop here again if in the area.
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From Paul C. Hollowell
on 02-Jun-2011 |
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First rate FBO. Responsive staff provides courteous and friendly service even for us piston powered folk. Highly recommended. We will be back.
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From Mark Albery
on 04-Apr-2011 |
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I forgot the zone change and arrived after closing, but got picked up from our hotel in the morning. They also lent the courtesy car that morning for a quick trip to the caverns and they posted back my Tom-Tom that I accidentally left behind all for no extra charge. Very nice FBO and friendly courteous service from the front desk.
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From Tim Welter
on 03-Mar-2011 |
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The Chandler FBO facility is quite nice at the Cavern City airport and the person behind the desk friendly, but I had asked for 30 gal fuel to be placed in the tanks. When my family and I arrived back at the airport the next morning for the trip back to Waco, TX I was presented with the bill for the 30 gal fuel and paid it. However when I preflighted my 182, the fuel gauges were each slightly below 1/4 tank, which is exactly where they were when I landed. No fuel had been added! The guy who was supposed to have fueled my plane was a no show for work that day. The guy working that day put the 30 gal in and the gauges read almost 3/4 tanks, which, with 57 gal in the tanks, is how, they should read (80 gal tanks). This is a real safety of flight issue and I called the head linesman to complain and warn them that the guy who filled out that ticket indicating that he fueled my plane but didn't is a real liability to their company and a danger to pilots.
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From Allen Layton
on 29-Dec-2010 |
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A great FBO! They have their own rental car for a very reasonable price ($60). The stayed open late on Christmas Eve so I could pick-up weather before my departure and even found and returned my phone that slipped out of my pocket.
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From Dave Savage N3760B Baron 55 Austin, TX
on 28-Dec-2010 |
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I stopped at KCNM for fuel and lunch between Texas and Phoenix. The service was outstanding. The FBO is very comfortable and people friendly. We were given a courtesy car and directions to the No Whiner Diner, which I also recommend.
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From Jonathan Hanold
on 11-Dec-2010 |
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Wow has things improved in Carlsbad. I had not been to Carlsbad since the opening of Chandler Aviation. The facilities were top notch, reasonable fuel prices, and very good service. We were there in a Citation Jet, but I watched people being treated very well regardless of the equipment. The sign of an FBO that gets it...
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From Daniel Hagan
on 10-Dec-2010 |
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I fly in here several times a year to visit relatives. Line guys have always been excellent and at the plane as soon as I shut down. Great facility. Last flight was night before Thanksgiving and the FBO stayed open until 8pm to accomodate the arrivals. Keep up the great work!
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From Patrick Andrews
on 29-Nov-2010 |
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The self-serve fuel was priced as advertised and the facility was well maintained. We were a quick turn--our needs were met as expected--thanks.
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From Kevin Hunt
on 14-Nov-2010 |
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Nice FBO, stayed the night and the plane was ready as requested the next morning.
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From Robert Spengler
on 27-Oct-2010 |
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First class, 5 star service!!!!!! Dropped in to Carlsbad due to extreme winds. The staff at Chandler Aviation went out of their way to help hold down and hangar my airplane in threatening and dangerous winds, my sincerest thanks for their efforts and hospitality. The airplane was ready and waiting the next morning without having to ask. The FBO is warm and welcoming, the staff courteous and helpful. Highly recommended.
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From Mark Waggoner
on 17-Oct-2010 |
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One of the nicest FBOs (OK, the absolute nicest FBO) I've ever been to. Had not been here in a couple of years but will now make this one of my regular stops.
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From Joseph Patton
on 26-Sep-2010 |
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Beautiful FBO...The best appointments I have seen in this region. Nice furniture, briefing area, etc. Most important is the service we received from Aaron. He is the true customer service employee and a great joy to interact with. With Carlsbad's numerous runways, and Chandler's excellent facilities and staff.... This is a great destination. The caverns are a must see.
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From Tim Welter
on 25-Sep-2010 |
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Very nice FBO. No charge for tiedown. Runways all are in great shape. Good gas price (full service). Aaron is a very helpful guy. Had a really nice stay with my son at the Trinity hotel (newly restored old bank). Carlsbad Cavern is awesome. Already planning a return trip.
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From Bruce Morey
on 24-Sep-2010 |
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Fuel stop on 9/20/2010. Prompt and friendly service. Facility is very nice, with good flight planning area containing three computers and a printer. Very friendly folks!
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From CFI Vince
on 13-Sep-2010 |
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Flew into Carlsbad, NM to check out the Caverns last weekend. The Chandler Aviation FBO has to be one of the best appointed places I have ever seen. The staff at the FBO was wonderful. Helped us with hangar parking and over to fuel. The fuel was a little more expensive than posted here on AirNav. Reserved a rental car from Enterprise online the night before. The rental vehicle was delivered and upgraded to a truck for free. Great service from Chandler and Enterprise. Suggest using both! And finally, the Caverns were phenomenal. Highly suggest the stop if you are over flying east or westbound. Land late morning and either stay the night or leave after seeing the caverns. Roswell is within driving distance, if you like the alien stuff too.....
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From Randy Beck
on 14-Aug-2010 |
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We diverted here on 7 Aug after a long leg (for us) from CCB. The fuel price was exactly as reported. The FBO is a beautiful and comfortable facility. Aaron was extremely helpful, providing a crew car for the night, a good deal at the Best Western (10 min drive) and a great recommendation for dinner (The Stock Exchange - excellent steak!). We will definitely be back! Thanks Aaron!
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From Andy Jodway
on 01-Jul-2010 |
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Excellent FBO and service!
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From Jim Morrison
on 31-May-2010 |
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I was going to arrive after hours, Chandler was very helpful with a rent car, fuel and tiedowns. Great service. I will be back.
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From Tom Ghidorzi
on 17-May-2010 |
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My family and I landed in Carlsbad to visit the caverns WOW!!! First class FBO!!! First class service!!! Jeff and Matt were very helpful. Jeff Helped me with info for the caverns, also a listing of hotels and restaurants, loaded our bags and gave me a business card with after hours cell numbers. Told me "If you need anything at anytime. Please feel free to call me" Thanks!!! Jeff! Keep up the very friendly and good work! We will be back!!
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From Clément & Sylvia Dion, Zenon Park, Sakatchewan C-FIVZ
on 29-Apr-2010 |
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We stopped in Carlsbad from our tour in Mexico in mid March. Chandler Aviation is just superb. We appreciated the self-serve fuel pump. The pilot lounge and amenities are awesome. Will certainly stop in again.
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From Michael Emerson
on 06-Jan-2010 |
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We flew in for the weekend to visit Carlsbad Caverns. Beautiful FBO and great service! Aaron and Matt provided excellent service. Our rental car was brought out to the plane. We were offered free bottles of water for the trip home. Great folks. We will be back.
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From Allen Gilbert
on 10-Nov-2009 |
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WOW nice FBO! Jeff was super nice. He helped me find all sorts of info when he didn't have to. He even gave me a burrito. Just cause. Thanks JEFF! I'll be back!
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From Rusty Coonfield
on 22-Sep-2009 |
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Came in on a charter flight. The FBO is brand new and very comfortable. The lineman and owner are friendly and courteous. If you came from a Millionaire or Atlantic or similar be warned - you won't get the same level of service. Line guy drove out on cart to marshall in and place chocks but didn't offer to help with bags or offer passengers a ride or to carry bags in cart. Needed a lav service and the lineguy said - "are we supposed to do that?". Ice..? Some in the freezer for ya. Coffee...? Made a fresh pot you can put in your carafe. Papers - sorry. It's a DIY kinda place. Like I said they just opened the new FBO - They're learning. If you and your pax know that going in - no prob. See if you can score a room at the Trinity Hotel - best in town.
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From Kirk Lindberg
on 21-Sep-2009 |
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Very nice FBO, and folks were friendly, but unless we went inside and asked for some help, they seemed content to sit on the bar chairs at the desk, despite the fact we were the only airplane on the ramp. Self serve pumps worked fine, and Enterprise was very accommodating when our reservation was for the wrong day (make sure you have a reservation as they don't have a lot of cars in Carlsbad).
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From James Bu
on 21-Apr-2009 |
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Landed in 45kt gust 55kt wind. Thanks to the runways in all directions. After engine stopped, ASI still showed 40kt. It was Saturday afternoon. The FBO was closed in the afternoon during the weekends. However, thanks to the FBO and Enterprise. I was still able to retrieve the pre-arranged rental car without issue. Return the next day. The linemen are very professional and friendly.
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From Don Feith
on 21-Apr-2009 |
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Chandler has a new facility that is beautiful. The staff was friendly, and there was no charge for overnight.
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