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From Don Ferrario
on 30-Jan-2012 |
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Nice people. Did everything they could to help, including taking us to the hotel 10 miles away. Thank you.
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From Al Cherry
on 14-Nov-2011 |
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NEVER AGAIN. We had an engine problem prior to takeoff, which required the engine be removed. Since we would need to leave the aircraft, a Citation Encore, I coordinated for hangar space. When the mechanics showed up to remove the engine, the manager, Mr. Ken Lawson, came out screaming at them to stop. There had been some details to be worked out, which we did. They charged us for the space to store the aircraft, and then double charged us for the same space for the mechanics to work on the same aircraft. When our replacement engine was installed, it needed a couple of engine runs. When all was complete and we were ready to depart, I asked for, and paid the final bill. As my Chief Pilot was walking out, they stopped him and wanted another $40 for the 2 times they moved the aircraft for the engine runs. Double billing, charges for services that should be included, bad attitude of management, leads me to never go to FTG again. And they charge for the cookies.
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From Doug Koenig
on 15-Jul-2011 |
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A great airport from which to access the Denver area. We had a rental car waiting for us and very reasonable overnight parking rates of $5.00 per night. Staff was informative, friendly and helpful.
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From Brian Betz N606DW N990KB
on 05-Mar-2011 |
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Denver Front Range Airport KFTG is a great FBO. We pass through FTG many times dropping off and picking up pax on our way to North Dakota and every time the staff is very helpful. They always go the extra mile to make sure the pax and crew needs are met. On a recent multi day trip we were running late to due to pax schedule changes and were unable to get refreshments. The staff just appeared with a bag of more then enough beverages for all the pax. Later that day we were still behind and the FBO closes at 9 PM. The staff waited to 930 to fuel us and as always did it with smiles and the excellent customer service we have grown to appreciate from the FTG FBO crew. They are a must stop for fuel in the DEN area also if you are drooping pax that need to got to DEN the free shuttle is a bonus. Thanks guys and gals.
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From Glenn Smith
on 21-Nov-2010 |
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Great fuel prices! Rental car was ready and tie down fee was only $5. Folks inside were very nice. I did call and ask to have it hangared the last night due to low temps and frost. I thought $80 for one night hangaring was a bit steep though.
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From Billy Craft
on 15-Nov-2010 |
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These people are outstanding. Tied down on a Friday for a two day stay, received a call Saturday night asking whether or not to move the plane in due to pending snow. Received another call advising us that one main tire was flat, they aired up, and moved into hangar. With service difficult to find on Sunday, they loaned me tools, a jack, let me stay in the nice, clean, dry hangar, and even patched the tube, once the hole was located. One cannot say enough about the consistent, friendly and incredibly accommodating service from the fine folks at Front Range. Try it, you'll like it!
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From Jim Morgan
on 04-Nov-2010 |
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October 9/10 2010 picked up an aircraft to ferry to Ohio. The folks at Front Range treated us like royalty!!! Picked us up at KDEN provided an airport car had the charts and approach plates set aside as requested. I recommend FTG if you want 1st class service as these folks know what customer service is. Fuel prices very reasonable. If you have time for lunch by all means ask Amber to serve up some of her best. Thanks guys and gals, we will be back!!!
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From Coyle Schwab
on 20-Sep-2010 |
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Perfect stopover enroute from Yellowstone to Chicago. Great fuel prices and a very nice facility. The folks at the FBO were very helpful picking a hotel from their long list of discounted properties. The hotels are somewhat distant (at least 20 minutes) but Front Range provides a van to transport you. I recommend FTG when it fits your plans.
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From John Jacobs
on 04-Sep-2010 |
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Arrived Monday afternoon they had our rental car there and ready to go. Fuel price was best in area and Connie at the desk was very helpful. Front Range is my airport when going into Denver area. Didn't even have to mess with the class B.
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From Kent Magnuson
on 16-Aug-2010 |
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In today with our Turbo Commander N900NE and had 'best of' everything. Really good Jet A price, friendly staffing throughout. Nice lobby area for pax and crew. Thanks folks. Well done.
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From John Keller
on 08-May-2010 |
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It is now early May in the Denver area and usual springtime winds and weather are prevalent along the Front Range. As always, the Front Range Airport Line and Counter staff has performed admirably thru the Winter months. Their excellent response to the needs of a PC-12 has always been top-notch! The Cafe always serves a great "value-meal" to all who take the time to order a quick lunch. Breakfast burritos are available, too! If you ever have any problems with any part of their service, they are very willing to listen, discuss and change if needed. That is what places the SERVICE in "customer service." GREAT JOB to all Line, Staff and Management!
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From Doug Robinson
on 29-Jan-2010 |
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Low Jet-A prices, Connie booked rental cars, hotels and directions for us. Anything we could possibly need was offered. Very affordable hangar for our MU2 Marquise. Aviator Cafe good food and friendly service.
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From John Keller
on 24-Oct-2009 |
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A very pleased PC-12 crew wishes to commend Front Range personnel for their excellent service and "can do" attitude. They are always responsive to our needs for fuel and tow-out/tow-in services. Small restaurant has limited hours during the day, but offers great menu items for various tastes. Suggest that any of those going to other airports in the Metro area try this full service facility and enjoy their friendly and honest service.
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From John Keller
on 25-Aug-2009 |
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Front Range provides top notch service at reasonable prices for a large metro area! Their fuel prices offer quantity discounts and their hotel deals are better than Internet guaranteed LOWEST prices near DIA! Keep up the great work. You are doing it right!
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From John Ewald
on 25-Jul-2009 |
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This was my second time to come here in my Baron. I always went to Centennial in the past, but this airport is much better for me. The prices are better and the people friendlier. I had an absolutely wonderful experience this time and Ann behind the counter was great. Super job and a great place to land when coming to Denver.
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From JJ Chip
on 19-Jul-2009 |
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Self-serve is down. Therefore 100L is available only when FBO is open: 7 am to 9 pm. Next closest reasonable (better) fuel price is Platte Valley (18V) about 20 NM north.
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From Ken Shaw
on 07-Jun-2009 |
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My preferred stop in the Denver area. Somewhat easier to get into from the east as opposed to some of the other local airports. The folks there tracked my flight and said they'd hang around till I got in since I was running late. The rental car was waiting for me as promised. They had the plane fueled up for an early departure the next morning. Nice folks, nice facility, good fuel prices for the area, although it is a bit of a drive into the city, but not too terribly bad. I'd highly recommend.
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From Lee Gerstein
on 09-Mar-2009 |
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I have to add my name to the long list of enthusiastic customers of Front Range. They provide exemplary customer service. We had to leave our Bonanza and fly home commercial due to convective SIGMETS over the Front Range. Everyone at Front Range did whatever they could to get us to the airport quickly-- suggested we pay for the rental care when we return, pay for the fuel later, quickly put together a car and driver to get us to the airport. FTG is my new aviation "home" when flying in to Denver. I found them initially because they have the lowest fuel price in the area. Thanks to all of you at Front Range for taking such good care of us.
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