Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From James Downs
on 05-Jan-2021 |
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I flew in near sundown with my bird and was not sure how I would go about anything... I.E. Finding a rental car, hotel, etc... I went to KRS for overnight parking and could not even believe the great service they provided. First, I did not even have to park my plane myself, they instructed me to just leave it where it was for them to move, refuel and tie down. I asked if they had any rental cars and within 5 minutes there was a rental car pulled up to my plane waiting for me. I asked if they knew how to get to a particular hotel, and within 5 min they handed me a printout with directions of how to get there. They held the doors open for me as I walked in with my parrot in her vari-kennel, were extremely friendly, courteous, and polite. When I came back in the morning the same two people were there helping me again and actually gave me a ride to my plane on an electric vehicle. I cannot say enough positive things about my stop here.
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From Kerry Mackey
on 07-Dec-2020 |
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Wonderful Customer Service, exceptional facility, friendly staff and extremely easy to work with.
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From Mike Headrick
on 21-Aug-2020 |
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We dropped in one night without much notice with 8 passengers. They took great care of us and got our passengers transportation to Dallas. The line guy took us to our hotel. They could not have been more accommodating.
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From Paul Searles
on 02-Feb-2020 |
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Outstanding customer service and line crew. Literally rolled out the red carpet after I parked. Refueled me and tucked my baby away in a beautiful hangar for a few days. And set me up with an Avis rental. This is a top-notch FBO. I'll be back.
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From Bill Bennett
on 21-Oct-2019 |
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Back again, about a year from my last try here at this FBO. Rental car icon on AirNav.Com does not get you a car here. The reservation looks good, but no, it does NOT work. You MUST CALL the FBO directly to get a rental car.
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I flew in near sundown with my bird and was not sure how I would go about anything... I.E. Finding a rental car, hotel, etc... I went to KRS for overnight parking and could not even believe the great service they provided. First, I did not even have to park my plane myself, they instructed me to just leave it where it was for them to move, refuel and tie down. I asked if they had any rental cars and within 5 minutes there was a rental car pulled up to my plane waiting for me. I asked if they knew how to get to a particular hotel, and within 5 min they handed me a printout with directions of how to get there. They held the doors open for me as I walked in with my parrot in her vari-kennel, were extremely friendly, courteous, and polite. When I came back in the morning the same two people were there helping me again and actually gave me a ride to my plane on an electric vehicle. I cannot say enough positive things about my stop here.
Back again, about a year from my last try here at this FBO. Rental car icon on AirNav.Com does not get you a car here. The reservation looks good, but no, it does NOT work. You MUST CALL the FBO directly to get a rental car.
