| Comments from AirNav users |
|---|
Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
|
From Sargent Caldwell
on 28-Feb-2013 |
|---|
|
|
Arrived Saturday afternoon to drop off a friend's wife and mother-in-law. The staff whisked them away to the international terminal. They gave me a quick turn on fueling my 310 and I was off. Everyone was very competent and professional. THEN, just before the hold short line, I developed a flat tire. Atlantic was very helpful, lined me up with their mechanic, got me a rental car, and did all I could expect to make the best of a bad situation. I am very grateful.
|
|
From Al Sidaras
on 04-Jul-2011 |
|---|
|
|
Had to make a quick trip to IAH. I went In Sunday night late to pick up my daughter coming in from Athens, Greece. I was flying a fifty year old 172. I couldn't have gotten better service had I been in Gulfstream V. I was embarrassed that I could only put on ten gallons of fuel When I asked about a car to pick her up at the terminal, they said let us do it, it's not as easy as it looks. They were right. I'll be forever grateful, as will my daughter. She had been traveling for nearly 24 hours. Thank you!
|
|
From Zach Smith
on 28-May-2010 |
|---|
|
|
Flew into Atlantic to run some errands in Houston, having used them regularly with nothing but good experiences. Everything was fine until we returned the car and prepared to leave, at which time the lady working at the desk told us that it would be a $40 fee (previously having been $14). She said that this was the "standard" fee and there was nothing they could do about it. After a series of excuses for the increased price (we had borrowed the car [also had every time previously] or a manager could have waived in the past [never seen a manager there once]) from a particularly rude lineman (as all three sat inside eating ice-pops), the lady working at the desk said that she would waive the fee to make it only $17. This from the same lady who said there was no way they could edit the fee. We'll be across the field at Landmark from now on.
|
|
|
