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From Jason Latchaw
on 03-Feb-2012 |
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Wonderful service staff, fast line crew, comfortable accommodations. I will come back frequently!
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From Mark Smith
on 15-Jan-2012 |
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Great service at Gulf Air Center. Certainly will be back in the near future.
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From Jody Logan
on 13-Jan-2012 |
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Great Service today. Megan and Shawnda were extremely helpful on courtesy cars and general knowledge of the area. Pleasant to talk to and eager to be of service. Many many thanks! We'll be back!
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From Joseph Cooley
on 06-Jan-2012 |
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Throughout my many years of flying Jack Edwards Airport has to be one of the most pilot friendly airports I have ever flown into. The line staff is exceptional and always on the spot and the desk ladies are the tops, they always greet you with a smile and take care of your every request very expeditiously. If you've never gone to KJKA... Put it on your list of "must stops"!! Keep up the great work!!
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From Scott Lindsly
on 28-Dec-2011 |
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Another run yesterday for our favorite $100 hamburger, GAC was fantastic and accommodating as always...Thanks a bunch! You guys/gals are always so efficient and professional, and your facility so comfortable. My lil girl loved the sporty red Mustang, too :) Response from Katie Christopher, General Manager, Gulf Air Center
I am delighted that our most recent customers have been so pleased with our service. Thank you for visiting with us, and we certainly appreciate the feedback. Customers are the best thing about this business, so please continue to let us know how we are doing, and we can't wait to see your faces again!
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From David Hoebelheinrich
on 23-Nov-2011 |
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Jack Edwards is a great airport for the beaches. We came in just for a weekend on the beach. The staff was prompt to bring our car out to the plane and was more than friendly. Overall a great experience! Whenever traveling to the Gulf Shores / Orange Beach area I will be sure to use Gulf Air Center again!
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From Luke Slaton
on 01-Jun-2011 |
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My wife and I flew in for Memorial Day weekend. Arrived on Friday and was promptly marshaled to a parking spot. Two business jets arrived about the same time and I was parked between them, so they got the attention and the golf carts. I would have done the same thing. Service at the desk inside was pleasant and efficient. When I arrived at the airport for departure on Monday, the plane was fueled and ready. Tie-down was $12 per night, but they waived one night because of my relatively small fuel purchase. They apologized for not being able to tow my plane up to the terminal because of the holiday rush, but they did drive us down the ramp to the plane. Overall it was a good experience.
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From Paul McClure
on 30-May-2011 |
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Came in in N62TC this Memorial Day weekend. The place was busy, with about 7 in the pattern and the ramp nearly full. We decided to go at the last minute and called about 2 hours before arrival. They found a car for us, hangar space and everything was speedy despite the pace on the ramp. The same for the departure today, lots going on, but the plane was out at the ramp and the line guys all over us to help out. I may still try the other guys due to cheap fuel but Gulf Air did a great job for me and my family.
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From Mike Rickels
on 26-May-2011 |
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I have been flying in for the $100 hamburger on a qtrly basis for years now. Sometimes I've bought fuel and sometimes not but I have ALWAYS been treated extremely well! Feel kinda guilty when I don't buy fuel because I get a courtesy car, clean bathroom, and pretty smiles free of charge!
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From Tim Morgan
on 17-May-2011 |
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Made a Hertz reservation with FBO. She couldn’t give me a rate. When I arrived, the girl gave me a Hertz contract to sign W/O any numbers on it. I asked for the rate and she said she didn’t know. I asked how am I supposed to sign a contract w/o numbers on it. She said she didn’t know and that the SUV was usually about $100/day. I marked a max charge on the contract of $150 (to inc. Taxes/misc) and signed.. Ridiculous but I was in a hurry. Returned 4 hours later, they still didn’t have a rate. I asked that my plane be pulled up. She said they couldn’t, the linemen were busy. I replied that service had gone down there lately. She grinned ear-to-ear and said "Sorry"! Clearly she didn't care. We walked out to the plane, down and across the ramp. Got my cc bill today..$202 for 4 hours rental. I called Hertz and they reduced the bill and said don't call that FBO anymore to make reservations, use the 800-number. The previous poster also seemed to have a rental problem at this FBO. You decide for yourself.
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From Raoul Fenelon
on 25-Apr-2011 |
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Something has changed. We arrived on Friday 22 April, and wanted to go to a local restaurant for an early supper. We knew the wait there was going to be more than an hour so decided to rent a Hertz car for a few hours and, at $39.95 + tax thought it would be reasonable to leave the crew cars for others arriving later. The bill was $54.89! Be warned - maybe tax is 37% and maybe it isn't. (I don't think that the PA28 was flavor of the day either with King Airs around at the same time).Response from Ricky Hudson, General Manager, Gulf Air Center
To all Gulf Air Center customers, I want to say Thank You. I appreciate your business and your comments both good and bad. Good comments mean that we are doing our job right and the negative comments say we have room to improve. It disappoints me when I find out that an action initiated by Gulf Air Center has caused someone to have a bad experience. In regards to the two recent comments, I have now posted the Hertz rates that show the final cost for a daily rental with all taxes and fees included. Gulf Air Center has worked extremely hard to improve our customer service and to go the extra mile for pilots, crews and passengers. We have upgraded our FBO facilities for your comfort and we offer free food 7 days a week to Pilots and Crews at our "Jack's Aces" Pilot and Crew Hangout. Gulf Air Center strives to make your experience at Gulf Shores a great one no matter what you are flying. Please accept my apology and I look forward to serving you in the future.
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From Joseph Withers
on 13-Mar-2011 |
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We flew into Jack Edwards Airport today to go into Gulf Shores and have some lunch on the beach. The service was great right from the start. A marshaller was waiting for us in parking and asked if we needed assistance right away. We borrowed a crew car from Gulf Air Center, which was a really nice brand new Ford Mustang, with no problems. They have Hertz rental cars available too if you need a car for longer than about an hour. Overall we had a great experience and this is a really nice airport. We will definitely be back...Thanks!
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From John Landwerlen
on 22-Feb-2011 |
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Service was excellent! Jacks Aces was wonderful! Free food for the pilots, and flat screens with Xbox’s. What a great idea. Anyone starting an FBO should visit this place. We'll be back!
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From Lori Tribley
on 11-Feb-2011 |
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What a pleasure it was to fly out of Jack Edwards Airport with amazing service from the Gulf Air Center. I was there to pick up my Diamond aircraft after my son hangared it there for the summer. The FBO staff and instructors were so polite and professional. They made sure the aircraft was ready upon my arrival and flew with me to get familiar with the airport, surroundings and to get reacquainted with my aircraft prior to my return to Houston. Now where else can you get service like that? I would highly recommend this airport, FBO and instructor, Rod. KJKA is very well maintained, beautiful ocean scenery with great service. Thank you again for your hospitality.
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From Scott Lindsly
on 08-Dec-2010 |
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Been far too long since our previous visit (s), and just a quick impromptu stop this past weekend for LuLu's dinner while passing by on our way back home from Disneyworld. But this place & folks are just as fantastic as always...We love it! Jack's gave my lil girl a t-shirt that she got a kick out of & can't wait to come back and check them out further when we're not in a rush. Thanks a bunch, guys...And I promise that it won't be so long again before our favorite $100 hamburger with y'all!
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From Michael Curtis
on 02-Dec-2010 |
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Tyler and Scott do an awesome job. They worked for me when I was Line Service Manager down there for the previous owner under another name.
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From Ian Ritter
on 18-Nov-2010 |
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This place is great! They have always treated my passengers and me extremely well. I have flown to just about every place there is and these guys are far and away the best. Extremely professional and knowledgeable every step of the way. And how about that pilot lounge!!! Jacks aces is the best thing to happen to aviation since the autopilot.
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From Robert Johnson
on 11-Nov-2010 |
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Stopped in for fuel and lunch and we were treated wonderfully. Crew car (a yellow Camaro!) was available for us to take to the restaurant and we spend a few minutes on the beach as well. The only downside is that we weren't able to stay longer- Gulf Shores looks like a great place with an FBO to match.
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From Frank Kimmel
on 07-Oct-2010 |
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I regularly travel to Gulf Shores and have always experienced top-notch service from the FBO.... They are always attentive, take good care of my aircraft and are willing to help in every way possible....
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From Russell Oakes
on 09-Aug-2010 |
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Another great experience at Gulf Air Center. We came over for a concert Friday night and stayed till Saturday. Ashley was expecting us and took great care of us. Our plane was fueled and ready the next morning just as we asked. As always, thanks for a fantastic time.
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From James Kilgore
on 02-Aug-2010 |
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Flew in for a Save the Gulf Fly-In from EET in Birmingham area with 26 aircraft and 70+ people. Were greeted warmly and everything we had requested was available. Left the next morning and had no issues with fuel, getting to aircraft and the courtesy extended was top-notch. The FBO staff makes you feel welcome at a very busy gulf beach location. Cannot beat the service.
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From Doug Preston, Sr.
on 24-Jun-2010 |
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Parked at Gulf Air Center about 0800 this morning (6/24/10) in Citation N577JT. They offered me a car for breakfast but I was not going to be there very long. She advised they were cooking sausages & had pancakes so I had breakfast on the spot. Bought some fuel since they do not have ramp fees. Nice folks and some pretty faces. Felt more like the "Good ole days".
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From Raoul Fenelon
on 09-Jun-2010 |
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Flew in this evening to dine at King Neptune’s. Service was great, the tanks were filled up as requested and the complimentary car was available. Special thanks to Rusty for staying late to give my battery a boost. He was really helpful and great with the kids too! Great place to visit with a large variety of restaurants nearby.
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From Brian Suggs
on 15-Apr-2010 |
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It didn't take long for the new FBO to raise all the prices. Prices were good and reasonable until they eliminated the competition. Great service and staff though. Manager did not return my phone call to discuss hangers. Monthly car parking and fuel is really high - ridiculous for this type of GA airport. Very disappointed. Was a regular and hoped things had changed here. Response from Kel Jones - General Manager - Gulf Air Center, Inc.
Mr. Suggs, I regret that we have seen Crude Oil go up from $44 per barrel to $84 per barrel since we opened last year. Yes, our retail fuel prices have increased 40% over the same period, but that is much less than the underlying commodity increase of 90%. We committed to be competitive to our customers in fuel price in the surrounding area. That commitment has not changed. We are a full service location, self-serve fuel is not available as an option at KJKA and it will always be difficult to compete with on price. Gulf Air Center eliminated ramp fees at the airport too. We believed our customers would support this decision and they have by their fuel purchase decisions. I appreciate the compliment to our team; they try their best to deliver excellent service every day. I personally apologize for not returning your call. I do not know how that slipped through. I will endeavor to find your number and contact you directly. Sincerely,
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From Sargent Caldwell
on 23-Mar-2010 |
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Back again for the 4th time in 4 years. Always good service, never any problems.
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From Scott Lindsly
on 22-Mar-2010 |
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Our longtime favorite $100 hamburger but first stop at KJKA since Gulf Air Center, same impeccable and impressive facility & service that we have come to expect & appreciate! Busy Saturday so crew car was already gone but it's a short walk to LuLu's and we met up with friends there and toured the Nina & Pinta which were docked for the weekend...Fun stuff! Engine issues on run-up to return home, and Ashley was of immense assistance in obtaining a mechanic on a late Saturday afternoon (Bryant is awesome & responsive, and still helping us out as it turned out to be a major issue). And when it became apparent that we'd have to leave the plane there she quickly got us a 1-way rental to get us back home (New Orleans) and even fussed at Enterprise to get us the best rate! Thanks a BUNCH Ashley!!
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From David Bonorden
on 16-Mar-2010 |
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15 Mar 2010 - great service - they actually filled the tanks on the 210 as ordered (lots of lineman leave them a little low). Great courtesy car. Lulu's restaurant had a 1hr wait, so we skipped that, but there are plenty of other lunch choices across the bridge.
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From Ron Campbell
on 10-Mar-2010 |
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Gulf Air now has full maintenance services just across the field. Very responsive. Had oil changed in February.
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From Earnest Fontenot
on 09-Mar-2010 |
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My daughter's fiancé' and I flew in on Saturday March 6. Crew car was in use so Gulf Air Center made sure we got to Lulu's. They also gave us a voucher that got us a discount on our lunch. After lunch I gave them a call and someone came and picked us up and brought us back to the airport. When we returned my plane was fueled as requested and the bill was ready. What more can you ask for? P.S. If you haven't been to Lulu's you need to go!! This was my first time and won't be my last.
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From Glenn Wilson
on 07-Mar-2010 |
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Flew in today and received great service. Dannie took care of us and was very courteous and friendly. I used the courtesy car, which was by far one of the nicer courtesy cars I've found at any airport. I'll definitely be returning.
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From Scott Cruise
on 13-Jan-2010 |
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The previous FBO here (Jet Center South I think) did not seem to have the time or energy to waste on a C172 and a few gallons of fuel. This is not the case with Gulf Air Center. Excellent service and a friendly staff make this a great stop. N1089U and I will return for sure. Thanks!!!
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From Tommy Shelton
on 11-Jan-2010 |
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Fly out of JKA every week. Service is great and fuel pricing is good. Employees are super friendly and very efficient. Ashley and Danni lead the crew in friendliness and helpfulness. Great FBO!
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From Wesley Watkins
on 23-Nov-2009 |
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Great service! Great prices! Great people! Great FBO! Dannie, Ashley, and the guys always take care of you with 1st class service. Thanks!
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From Jeff Schnabel
on 19-Nov-2009 |
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Unfortunately, service is slow. Took forever to get fuel. Also, DO NOT RENT FROM ENTERPRISE. They tried to bill me for additional days on the weekend due them not being open for business after 12pm on Sat.
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From Russell Oakes
on 21-Oct-2009 |
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What a great place to fly into. The linemen were next to the plane before I even got the door open with cold water for everyone on board. Took good care of my plane by having it fueled to order when I got back. The girls inside had a crew car for us to run over to Lulu's in too. This is my favorite $100 hamburger spot. Easy in and out. Thank yall for such good service.
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From Joseph Surowiec
on 19-Oct-2009 |
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Stopped here going to, and returning from a dog rescue flight. Weather held me up. They gladly gave me their car, and pointed me towards the best cheeseburger ever. On the return trip, I was weathered in with 5 puppies. They did EVERYTHING to make us comfortable. Please give this fine FBO your business. They will surely please.
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From Mitch Luchansky
on 19-Oct-2009 |
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Great FBO!!! Flew in around sunset in my R-44 helicopter the evening of Friday 16 October on my way back to FL from CA. Staff was immediately available to direct me to a secure parking spot away from fixed-wing parking. The next morning when I arrived back at Gulf Air Center the helicopter was fueled and ready to go. Staff took the time to inform me about getting a clearance for a shoreline transition into FL rather than following I-10. Sweet!!! Ask me if I was disappointed flying over the beautiful coast rather than the highway...Not! Can't wait to go back and visit.
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From Ron Campbell
on 09-Oct-2009 |
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Superb service. Have bought fuel, had repairs and even a plane wash and detail. Gulf Air has purchased Jet Center South next door and operates out of that office now.
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From C Winship
on 31-Aug-2009 |
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Second visit to Gulf Air Center this past weekend...Happy to report the same OUTSTANDING attitude and service. I usually never need to buy fuel just flying in from Atlanta...But I always do here in appreciation for their service. Many thanks!!!
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From Alan Greisz
on 20-Aug-2009 |
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Excellent staff. Courteous and Responsive. One of the cheapest coastal area prices for fuel in the general Pensacola area.
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From Aaron Sohacki
on 19-Aug-2009 |
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When you pull into the ramp at JKA be prepared to be wowed by the yellow and red shirted linemen at each FBO. The last night I came in it was raining and the red shirts almost got me by wearing a yellow rain coat. I spotted the gentleman from GAC who guided me in to a stop right in front of the open hangar doors. He then proceeded to tow me in the hangar so I wouldn't have to get wet exiting the aircraft. Now THAT'S service! After that they gave me a ride to the hotel so I wouldn't have the added expense of a rental car. My understanding is these folks usually have the best fuel price as well. This is definitely our preferred FBO at JKA.
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From Mike Jones
on 12-Aug-2009 |
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Great service, went in @ 20:00 on Thur night and Jet Center was closed, lineman from Gulf Air came all the way to the north end of ramp to help with tie down, knowing I wasn't buying fuel. 0600 am next morning Jet Center still closed, lineman from Gulf Air came down to see if I needed ice etc. KA200 Will definitely use next time.
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From Stefan Salameh
on 06-Aug-2009 |
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I have now visited all three FBO's at JKA. I would say Gulf Air Center has been the best experience so far. Competition is now well alive at JKA, and Gulf Air will be my port of call in the future.
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From Bo Andrews
on 05-Aug-2009 |
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Great FBO!! Don't remember the gas prices but the girls behind the counter are Nice too!
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From John Dews
on 12-Jul-2009 |
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The folks at Gulf Air Center are first class and provide first class service. Tyler on the line and Ashley at the desk were on the spot with everything we needed. From our rental car waiting and cooling at our plane to the best fuel prices and brand new facilities, you can't go wrong with GAC. Our Bonanza was treated like a Lear! We'll be back and will use GAC.
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From Jeff Moore
on 05-Jul-2009 |
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Dannie and the crew are doing an outstanding job. They brought the car out to the plane, helped us load up, and even took us to our condo.
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From William Stinson
on 03-Jul-2009 |
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Flew in for lunch at LuLu's. Get new FBO! Look for the second set of line personnel waving you into the ramp -- the yellow shirts. Best fuel prices in the area! I'll be back. Stinson N8656K
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From Michael Curtis
on 01-Jul-2009 |
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Tyler the Lead Lineman is a fantastic person. Keep up the great work.
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From Guy Hubbell
on 01-Jul-2009 |
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Excellent experience! The friendly folks were very generous and helpful. The facility is new, clean and very accommodating. THANK YOU! A+++
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From Keith Odom
on 01-Jul-2009 |
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I have been flying to JKA for a long time. Gulf Air Center has defiantly won me over. Great people, service with a smile, not to mention great fuel prices! This is what a FBO is supposed to be. Great customer service doesn’t cost anything, and this is one of the few FBO`s that has figured this out. Thanks to all the good people at GAC for taking care of me!
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From William Cobb
on 30-Jun-2009 |
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Excellent facilities, top notch management, no ramp fees, comfortable pilot lounge, new, well maintained courtesy car. The best FBO in JKA.
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From Brian Scott Hallman
on 29-Jun-2009 |
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Professional & courteous staff. Dannie, Ashley, Michael and Bar are friendly and very knowledgeable about the area. Fuel prices are excellent as well as the accommodations. I would recommend giving these guys and gals a call if you are visiting the Gulf Shores area.
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From Luther Sutter
on 27-Jun-2009 |
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You guys rock!!!!!
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From Roger Stafford
on 22-Jun-2009 |
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My first visit and WOW! These guys really know how to run an FBO. I've been flying for 29 years and this is the best I've ever experienced. The facility is great, the line guys are knowledgeable and friendly, and the owners go out of their way to make even the single engine guys like me feel really welcome. What is even better is that they have the most competitive fuel pricing in the area. I will be back!
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From Aaron Pool
on 18-Jun-2009 |
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What a great FBO!!!! Unbelievably friendly. Treat you like royalty. AND, have fantastic fuel prices. Only place to stop in Gulf Shores.
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From C Winship
on 07-Jun-2009 |
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Super friendly service! Everyone does a fantastic job from parking to fueling to rental cars etc, etc, etc. Thank you to Dannie and the entire crew. Can't wait to come back and be a regular customer!!! This is the way to run a FBO!
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From Jeff Zimmerle
on 06-Jun-2009 |
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Very good service, be sure to look for the yellow shirts. I almost went for the red shirt guy; they try to get your attention. Will be back soon.
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From Jack Ferrell
on 01-Jun-2009 |
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Wow! If you wanted to be treated like you flew into JKA in a Jet Gulfstream needing 200 gals of fuel...Go to Gulf Air. Royal treatment! They had my rental car standing by and Red Carpet treatment the whole nine yards. No ramp fees and a good price on 100LL. Great bunch of people. I shall return!
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From Mike Deverson
on 26-May-2009 |
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$3.49 a gallon!! I haven't seen prices that good in over 18 months. Great people to deal with. Needed a battery "boost" to get going, everyone at the facility was happy to help me out. I'll be back. Excellent! Thanks to all at GAC.
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From Fred Brown
on 26-May-2009 |
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What a treat. Someone wants and appreciates our business. Gulf Air opened and in less than a three weeks, opened a great pilot lounge with snacks, shower, flight planning, smiles, did I forget ALL FREE, what a concept and prices we have only heard of in the Southeast. They have an A&P on staff, an A&I on call. When you get there let the Yellow shirts park you or IF MONEY IS NO OBJECT LET THE RED SHIRTS SPOT YOUR PLANE.
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From Travis Martin
on 25-May-2009 |
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This was a great stop. They made reservations for me for my rental car and were very friendly when we arrived. There can be some confusion when finding them because the other FBO will do everything they can to get your attention. Look for the lineman in the yellow shirts. The other place is much higher on fuel. Nice FBO with friendly people and great fuel. Does not get any better than this place. Thanks to Dannie and the rest of the crew for the great service.
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