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From Daniel Clarke
on 20-Sep-2011 |
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We had a mechanical issue that meant another aircraft had to come out and finish the trip. ProJet was very accommodating, helpful and extremely professional, not only to us, but our 10 passengers too. They stayed open late with extra staff to make sure everything went smoothly. We will definitely be using them again! Thanks guys..
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From Bob Squillace
on 26-Aug-2011 |
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Thanks to the wonderful staff at ProJet!!! We come to the DC area 4 times a year and have used BWI. Since the gas prices and fees at Signature have once again become ridiculous, and not to mention the idiotic requirements of TSA, we have found our new FBO
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From Jeremy Davis
on 13-May-2011 |
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Excellent service upon arrival. Greeted, assistance with bags provided and car available planeside. 100LL is not sold by this FBO, they have an agreement with the other FBO to fuel you. Process is seemless to customers, except waiting on the invoice to be sent over. Flying IFR into the DC area was easy, no more stressful than any other flight. Just remember to get your clearance on the ground before departure. Very helpful and welcoming people. I recommend highly.
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From Chuck Stallings
on 27-Apr-2011 |
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Experienced well trained line service. Excellent CSRs. They have figured out-' it's about the passengers.' A little hard to find..... Well worth the effort. Our passengers love walking through the hangar to board the airplane.
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From Andy Howson
on 11-Jan-2011 |
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We use ProJet on a weekly basis. The whole staff has always been very helpful. They provide great ramp service, as well as customer service. They always accommodate us when we come in early or late. The FBO is extremely clean, as well as the hangar space and restrooms. Thank you guys so much for all your help.
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From Dr. Mike Gangwer
on 26-Nov-2010 |
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I flew my Mooney into Leesburg Executive for a business meeting, and my courtesy car was waiting for me on the ramp before I had the aircraft engine turned off. Upon return, Julie filled my coffee thermos, the line guys helped me load some gear, and I was off. Julie O'Brien and Shye Gilad run an excellent operation at Leesburg and I recommend them for anyone in the Dulles IAD area.
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From Chris Countryman
on 26-Sep-2010 |
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Thank you ProJet! Dave, Julie and Maddie are superb customer service providers. Fuel price was reasonable, the service was great and the facility was just what we needed. We've been to IAD in the past and this, despite the 10 minute extra drive time to DC, saved time and hassle. ProJet were set up with a tug and personnel to help us with our aircraft, and managed a super-quick turn including fueling (34 minutes from landing to takeoff). Thanks, we'll be back!!
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From Tom Lincoln
on 16-Sep-2010 |
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ProJet is one of the best FBOs I have visited in over 20 years of flying. The entire staff there has unbelievable customer service. I have flown to KIAD (Dulles) before and found the nearly $100 fees Signature charged to drop off a passenger offensive for a Baron (especially since line guy was nowhere to be found) - ProJet at JYO is hands down a better option for any DC area flights - Thanks ProJet Team
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From Jamie Edwards
on 02-Sep-2010 |
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We have meetings in downtown DC at least once per month and have been using the Dulles airport. It's been a hassle getting in and out of there and the landing/parking/overnight fees are so expensive. We thought we would give the Leesburg airport a try. The folks at ProJet were extremely helpful and friendly. They were ready and waiting for us with the rental car when we arrived in out Baron. Although, it's further away from the Dulles airport the highway is excellent and it only adds about 10 min to the drive to downtown Washington. We'll be back for sure!!!
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From Joe Ratterman
on 03-Jun-2010 |
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Shy, Maddie, and Elizabeth (and the rest of the ProJet team) go out of their way to provide great service. They have taken care of me on two recent trips and are working hard to earn their customer's business and trust. I absolutely recommend their FBO - top notch in every respect. On my last trip I showed up unannounced when my destination airport was socked in with thunderstorms. The Project team provided me a rental car on the spot and kept me rolling, without having had any kind of reservation in advance. I'll keep coming back for sure! Joe Ratterman (Pilot in a Piper Meridian).
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From Bill Midon
on 01-Jun-2010 |
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We flew in Friday midday and were enthusiastically greeted by Julie and Dave, rental cars at hand with AC on... Certainly made us feel welcome! Jason, the line service professional was just that - and made sure that the airplane was well attended to. On Memorial Day Monday, Jason, Jessica and Ola were there an hour before our departure making sure the gate was open for us to drive to the airplane. The people at ProJet demonstrated their desire to provide a very high level of customer support. We appreciate it! Highly recommended - we'll be back.
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From Jody D Glidden
on 24-Jan-2010 |
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Great news! Hope it brings cheaper fuel.
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