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From Brian Quarles
on 14-Oct-2011 |
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Arrived for a quick-turn Monday Oct 10th. As always, the facilities were clean, comfortable, and welcoming. Staff was friendly and helpful. We were in and out in <15 minutes. Thanks again for the great service!
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From Tom Tracy
on 03-Sep-2011 |
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Absolutely fabulous place. I flew a mission for Pilots for Christ from Bremerton, WA to Medford, OR. I was met at me plane with a smiling face and courteous rhetoric. Aircraft was fueled and I was given a discount due to the charitable nature of my mission. I didn't ask for it, it was just matter of fact stated that he took .50 per gallon off. Clean and great folks.... I will be back.
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From Brent Dalrymple
on 31-Aug-2011 |
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We stop here once or twice a year for fuel and food in a C-172SP when returning from California to our home in Oregon. The friendly service at Million Air is outstanding as are their facilities. The restaurant in the terminal is pretty good and only a short walk from this FBO. They have a new BMW courtesy car should one need it.
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From Steve Miller
on 01-Aug-2011 |
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Great service again! Clean bathrooms with real cloth towels Complimentary water cookies and fruit. Very professional staff at the counter and on the ramp. No ramp fees or overnight tie down fees if you buy their self service fuel. I'll be back!
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From R. C. Olmo
on 27-Sep-2010 |
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Outstanding facility and service. Overnight was no charge with self-serve fuel purchase. Line crew tied down my plane and placed large orange cones at engine, tail, and wing tips. If you want to fuel upon landing, be sure to tell tower/ground you want self-serve fuel, as the island is not near the Million Air facility.
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From Inger Fahmi
on 13-Sep-2010 |
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Stopped by over the Labor Day weekend and was greeted by the friendly folks at Million Air. Unfortunately they were not able to get us a rental car, and would not rent us their crew car, but I was able to get a car through Hertz (I am a Gold member.) We appreciated the free brownies, ice water, and sparklingly clean facility (probably the nicest bathrooms of any FBO I've ever seen.) Self-serve fuel was quite cheap ($4.30/gallon), and there was no charge for our overnight stay. We'll be back.
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From Becky Saala
on 07-Sep-2010 |
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My 18-year-old son who had never flown with me before was flying with me on our way to Eugene, OR when we had to make a fuel stop at KMFR. After our plane was topped off, we enjoyed wonderful cookies and coffee, paid for our fuel and went about our way; that is until our plane would not start. This was not a very good first impression for my son, but this is all part of flying. The line crew was simply awesome and told us that a mechanic would be there to help us as soon as he got back from lunch in 45 min. It must have been only 15 min later when Jason the mechanic showed up. In less than 30 minutes the plane started right up and we were on our way. The best part? No charge! I was flabbergasted. What wonderful service and Kudos to Jason and the crew! I will be back.
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From Dave Van Horn
on 19-Aug-2010 |
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Wow! Seriously, WOW! Nice people, thoughtful touches abound. We flew in for a bicycling event over 4th of July weekend in our Bonanza. They rolled out the green carpet. As we were assembling our bike on the ramp, a lineman ran to get us some earplugs due to the Citation coming in. Free cookies, coffee and sodas in the lobby. When we came back a day early after a bike part broke, a lineman offered to try to weld it for us, or loan us a part off their (new, very nice) "courtesy bike". Or loan us the BMW (only 500 mils on the odometer!) for a few hours, which we did. No charge for anything, just hit the (decent price) self-serve fuel on our way out. Really, I can't imagine how anything could have been better.
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From Tom Staggs
on 13-Aug-2010 |
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Landed there in my Long-EZ, but was treated with the same respect as the Citation landing two minutes later. The ladies at the front desk, Tracy and Amanda, helped me care for my young son, whom it turned out was coming down with the flu. This is absolutely a first-rate operation. They also have the nicest Crew Car I have ever used -- an almost-new BMW sedan.
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From Steven Miller
on 02-Aug-2010 |
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Great friendly service from the moment I taxied in. Rental car was brought to my airplane. Staff at counter gave me directions to my hotel. No charge for over night tie down as long as your purchase fuel from their truck or taxi to the N.W. Corner of the airport to use Million Air's self-service fuel pump. Complimentary cookies, fruit and water inside the lobby. I'll be back!
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From Bill Pierini
on 12-Jul-2010 |
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July 2, 2010 Very nice folks. Made a trip to a different FBO to get me a current sectional they were out of. Very helpful, very friendly, we'll be back!
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From Andrew Crider
on 06-Jul-2010 |
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Used Million Air over the 4th of July weekend and was very happy with their service. The line crew was at the ready to help out with tiedown. They brought out the rental car to planeside and helped unload. Ice water was also available and our plane was fueled as requested. Thanks to Tracy and the line staff. As noted below the Marriott is but a few steps away from Million Air and is very nice.
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From Christian Henrichsen
on 05-Jul-2010 |
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We contacted Million Air to set us up a car for a golf weekend at Bandon if we could not land at KOTH due to weather. They found us a rental - or two - at a substantially better price than competitors. Although we did not have to land in Medford, we appreciated the courteous and professional service and follow up. We use Million Air whenever we can. Great job! Love GA!!
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From John Gordon
on 23-Jun-2010 |
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I visited Medford for the first time to spend a day at Crater Lake. I asked for the FBO closest to the Mariott, and was directed to Million Air. After being treated exceptionally well as a "little guy (Bonanza), I thought I would let others know, but after going to the comments section I saw that I was no exception....It is evident that ALL pilots that end up at Million Air get the same outstanding treatment and attention like Steve Martin did when he flew in a Net Jet for a concert while I was there. Kudos to a really customer oriented operation, and you can bet that when my travels take me in the vicinity of Medford that I will go back to Million Air.
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From Kyle Heckman
on 29-May-2010 |
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Arrived in a Mooney over Memorial day weekend. Lineman and rental car were waiting, asssisted in securing airplane. Prompt pleasant service - highly recommended!
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From Lee Jay Bergmann
on 11-Apr-2010 |
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Stopped in April 8th due to weather delays to the North on my way to Tacoma and they made me feel so welcome that I decided to stay overnight. Excellent service even for my single engine Cessna, thanks. I recommend them highly.
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From Greg West
on 19-Feb-2010 |
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Very nice FBO didn't take any gas, fair facility fee. Line service was on top of things with our passenger's rental car waiting planeside. CSR was great, good job.
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From Marcus Williams
on 15-Feb-2010 |
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Got stranded there in mid-January for several days because of the storms in California. These folks were very accommodating: everything from going out to marshal us in the gruesome winds when we landed, to taking us to the hotel (it was only 100 yards, but they wouldn't hear of us walking), to giving us a fuel discount and waiving some of the ramp fees, to just generally being nice people. Very happy with Million Air.
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From Jay Hulbert
on 15-Jan-2010 |
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Stopped in 1/15/09 for a meeting. Great reception from the friendly staff, coffee, water, cookies, and just about anything else I wanted. Great service, great FBO!
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From Norman Van Vactor
on 13-Oct-2009 |
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One of the most pleasant FBO experiences in a long time. Wonderful and helpful lady at the front desk, and good folks out on the ramp. Can't say enough good things about them, other than Keep It Up! This particular stop was an Angel Flight handoff but flying a 210 between Seattle and So Cal requires a fuel stop and I'll certainly be using them in the future! Norm
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From Bjorn Freeman-Benson
on 11-Oct-2009 |
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We parked for a week while doing Cycle Oregon and I have to say that they are the friendliest and most helpful FBO I've stopped at in a long time. Clean, modern building; happy, helpful staff who always had time to help. If you're stopping in MFR, I definitely recommend them.
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From Terrence Cross
on 11-Sep-2009 |
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Gorgeous facility and great service. We'll be back.
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From Scott Naumann
on 01-Sep-2009 |
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We arrived in two old Cessna 180's but got treated like VIPs. They rolled out the green carpet and President Joe Keith sent us off to breakfast in their brand new BMW crew car. We didn't even buy gas but you can bet we will next time.
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From Brent Dalrymple
on 24-Aug-2009 |
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Stopped again at Million Air on Aug 22 in our C-172. Same outstanding service and friendly, helpful people as in previous visits. And the cookies are always welcome. Consistently the best FBO and best facilities of any airport we visit on the west coast. Walked to the terminal to eat at the new restaurant. Between the three of us we had a burger, BLT, and salad, and all were quite good.
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From Duffy Fainer
on 07-Aug-2009 |
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Great experience, from tiedown to taxi out...Great smiles, accommodating attitude, and wonderful facility. And the lowest fuel prices, both for self serve and truck. Excellence.
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From Dan Levin
on 30-Jul-2009 |
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Stopped unexpectedly in our SR22 on our way from SF to Seattle - passenger needed a rest. I was unfamiliar, so when in doubt - go to Million Air. As usual, had an absolutely excellent experience with them. Lineman was waiting, and very friendly and helpful. It was over 40* C that day, they had (free) bottles of ice cold water waiting for us as we came through the doors. When we explained that we were looking for lunch, they handed us the keys to a crew car, and sent us on our way. When we got back, we had been fueled and our O2 refilled as requested, and we were on our way. $5.09 for full service fuel and $40 for O2 was worth every penny. Million Air isn't cheap, but they do take outstanding care of me pretty much every time.
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From Nate Ehlers
on 15-Jul-2009 |
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The best service I have ever received from any FBO. Susan at the front desk was more than helpful making sure we had everything we needed: Ice cold bottles of water on the way in (and more on the way out), provided a ride too and from dinner since the courtesy car was gone, always offering help before we could even ask, and even stayed late as we took care of an airplane issue. Couldn't have asked for anything more. I would go out of my way to stop here. Thanks for the excellent service!
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From Julian Pridmore-Brown
on 11-Jul-2009 |
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Million Air MFR is a first class operation for a small airplane pilot. I arrived in a single, fueled at the self-serve pump, and taxied to the FBO. Very friendly staff had my rental car on the ramp and hotel reservations made. I was in town to run a race and they have a nice shower facility as well. WSI and Internet in the briefing room. Thanks for the hospitality!
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From Bo O'Connor
on 26-Jun-2009 |
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Very nice FBO, both from the viewpoint of the facility and the attitude of the staff. I'm a typical small airplane pilot in that I expect to get treated a little less-well at the nicest FBOs. Not only is this one of the swankiest little places I've parked, but the treatment I receive leaves me feeling like a member of the heavy jet club. Things like driving me up to the terminal before the FBO is officially open (thanks guys), and lending me they’re very nice crew car (fanciest one I've ever seen). To top it all off I pay more for avgas at my dowdy little home base FBO than I do at Million Air. In summary highly recommended. Other choices exist at MFR, and none are bad. These guys just happen to be the best.
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From Dean Sandow
on 27-Apr-2009 |
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Stopped at MFR with my wife, daughter, and our A36 to wait out unforecast weather over the Siskiyou. When informed that the restaurant in the new commercial terminal was not yet open, the friendly staff handed me the key for the nearly new BMW crew car and gave directions to the local restaurant row. The ladies at the counter and the line guys were very helpful and courteous in all respects. I have been impressed with the service at the other local FBO at MFR previously, but after this experience I will aim only for Million Air.
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From Jason Karlin
on 21-Apr-2009 |
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18 months ago I left a comment for Million Air Medford. They are still the best! I don't know if I have ever had better service! In addition to the best fuel price on the field, BMW crew car, soda (pop for you Easterners) dispenser, and "movie room, " they have accommodated our every wish. This is real VIP concierge-level service and, from reading the comments from other clients and hanging out here for a few days, it seems that they give this level of service to everyone. Thanks Million Air Medford! We'll be back!
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