Welcome to Thunderbird Aviation at Crystal Airport!
We have built our reputation on providing exceptional customer service and we truly value your business.
Our company promotes a culture of teamwork and,
as our mission statement suggests, we also "strive to be the most trusted and well respected provider of aviation services in the Upper Midwest."
We sincerely appreciate your business! If there is anything we can do to make your experience with us more enjoyable, please don't hesitate to ask! I look forward to seeing you here at Crystal Airport soon! Safe flying!
Randy Sando
Operations Manager
| Our Mission |
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Thunderbird Aviation strives to be the most trusted and respected provider of aviation services in the upper-Midwest. Through our culture of professionalism and teamwork, we are dedicated to providing safe, reliable, and affordable services to our customers. We aim to increase customer loyalty and grow our business through our core values of honesty, integrity, and commitment to general aviation.
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Crystal Airport
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| Services, Facilities and Amenities |
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- Avfuel 100LL (AVTRIP)
- Pilot Lounge/Snooze Room
- Vending Machines
- Meteorlogix Weather
- Largest Flight School in Twin Cities
- High Speed Internet
- Free Soda/Water with fuel purchase
- Heated Hangar Space
- Full Service Maintenance Facility
- Free Tie-Downs
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| Aviation fuel services |
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| Fueling hours: | 7am to 7pm, 24 hours with prior request (no charge) |
| Discounts: | Competitive volume discounts and incentive programs, including free soda/pop. We also offer free tie-downs and affordable heated hangar space with fuel purchase. |
WE GUARANTEE OUR PRICES POSTED ON AIRNAV
Prices include all taxes.
 | MEMBERS ONLY DISCOUNTS
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AVTRIP
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| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Marilyn Friedman
on 13-Jul-2008
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I would only stop here again if I were down to my last gallon of fuel. First, Minn. Ctr. Vectors you to China. Then, when you get to the airport, the facilities are sparse. We had a very bumpy ride and were ready to stop for the day. We had called the day before and were told that there were hotels and restaurants close to the airport and that transportation was readily available. When we arrived line service brought the truck around and filled us (the truck didn't look much better than the pump). When we asked about hotels, etc. All the employees told us that they didn't live near the airport and they didn't know anything about hotels. We jumped in the plane and endured another hour of rough weather before stopping for the night. I would not recommend this FBO or this airport as a refueling location.
Response from Chris Cape, Director of Operations, Thunderbird Aviation
We are very sorry that your experience with us at Crystal Airport was below your expectations. Our staff strives everyday to provide excellent customer service, and sometimes we fall short. The reason our facilities, like all others on the field, could be described as "sparse" stems from the City of Crystal pursuing the closing of the airport for the past decade. The good news is the Metropolitan Airports Commission, which runs the airport, recently passed a long-term plan that will keep the airport open. As such, Thunderbird is investing in our facilities, equipment, and lighting. Your commentary regarding local hotels provides us with the opportunity to ensure everyone at Thunderbird is familiar with our services and I will personally make sure our staff is better prepared. Again, I am truly sorry you had an unfavorable experience. I am confident that, if given another chance, we could exceed your expectations.
- From J. F. Murray
on 30-May-2007
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Outstanding, friendly service. Will definitely be back. No charge for ramp with or without fuel purchase. Fuel is the cheapest around.
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