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From Mike Gerdes
on 16-Sep-2018
Outstanding service. Scott arranged a courtesy car for me on Sunday when they were closed. When city used the car, he called me and arranged another. Went flawlessly. Thanks for the great customer service!
From Douglas Pouk
on 23-May-2018
Great service. Flown in 3 times this year and have had an outstanding experience each time. The airport is clean and well maintained, full service fuel, and a great friendly staff.
From Dave Grant
on 07-May-2018
Thanks to Pontiac Flying Service for sponsoring the pancake & sausage fly in breakfast My 6, 2018.In spite of rain outside the hangar the atmosphere was sunny inside. Food was great and volunteers did an excellent job. Was a very good morning for us. Thanks again.
From Martin S.
on 05-Jul-2017
This is probably the worst airport for service in Illinois. Stopped in for fuel only and was greeted by the manager. (Scott) This guy is completely over the top rude. He needs to go see how a real small town FBO is ran because he has a lot to learn. I'm glad my wife and son were with me. Scott can get some people skill pointers from his line guy Larry. I will be sure to blast this business and airport to every pilot I know so as to never use your service. After seeing the other comment about this place I guess I should have known better than to stop in PNT. Lesson learned. Too bad there isn't more space here to write a dissertation of the events.
Response from Scott Petersen, Owner, Pontiac Flying Service Martin S. I was sarcastic and I apologize for that. I don't apologize for calling you out though on your decision as to where to park your aircraft when you arrived. You taxied past at least a dozen empty parking T's and parked and shut your aircraft down smack dab in the middle of the taxiway leading from the runway to the T hangars. You also parked next to two signs in front of the FBO that said NO PARKING. I'm guessing that if you extend some professional courtesy to others that use the airport and I think you will find people will treat you much nicer. Again, I apologize for the sarcasm and I am sorry for that.
Outstanding service. Scott arranged a courtesy car for me on Sunday when they were closed. When city used the car, he called me and arranged another. Went flawlessly. Thanks for the great customer service!
This is probably the worst airport for service in Illinois. Stopped in for fuel only and was greeted by the manager. (Scott) This guy is completely over the top rude. He needs to go see how a real small town FBO is ran because he has a lot to learn. I'm glad my wife and son were with me. Scott can get some people skill pointers from his line guy Larry. I will be sure to blast this business and airport to every pilot I know so as to never use your service. After seeing the other comment about this place I guess I should have known better than to stop in PNT. Lesson learned. Too bad there isn't more space here to write a dissertation of the events.