A commitment to exceeding industry standards for both safety and service excellence is what makes Pentastar Aviation the most awarded aviation company in the world. Our FBO, or what is more commonly referred to as our Executive Terminal, is located at Oakland County International Airport in Waterford, Michigan. Servicing both regional and global travelers for over 50 years, we are the premier aviation provider creating ease of access into Southeast Michigan and the surrounding areas.
Customer Service Representatives (CSRs) - Whether it's assistance with on-ramp passenger boarding and deplaning, transportation, lodging, or reservations for restaurants or entertainment venues, personalized service by a knowledgeable CSR is provided for every customer.
Fivestar Gourmet Catering - Preparing everything fresh daily, our full-service executive kitchen offers breakfast, lunch and dinner for pilots, guests, and any size aircraft. With delivery to PTK, FNT, DTW, DET, and YIP, our chefs work in tandem with CSR's to ensure an extensive selection for nearly every taste and occasion. Plus, as an aircraft operator, we are knowledgeable of flight crews and food safety, which allows our catering team to ensure proper storage and meal preparation.
Amenities - The smallest of details are never overlooked when it comes to amenities for our guests. We offer a broad range of complimentary snacks and beverages, personal care items, Wi-Fi, and also continually add additional items as we review feedback from our customer surveys.
Terminal - Luxurious pilot and passenger lounges and multimedia conference facilities encompass our 5,000 sq. ft. main terminal. Our 10,000 sq. ft. two-story Stargate terminal features a comfortable departure lounge, workstations, and convenient baggage carousel.
Hangars - With approximately 130,000 sq. ft. of space, our 5 heated hangars can shelter aircraft as large as a G650 or Global Express. Our largest hangar, encompassing a 45 ft. door height, is the only hangar at KPTK able to house a Boeing 737.
Additional Services - Flight planning, aircraft detailing, ramp-side vehicle valet (which includes vehicle washing), aircraft maintenance, and the only privately owned jet-bridge in the U.S. are just some of the services that have us constantly redefining what an FBO should be.
Safety and Security - Our Line Service Technicians receive thorough training and certification through the National Air Transportation Association's (NATA) stringent Safety First Professional Line Service Training Program. In addition, our robust Safety Management System (SMS) highlights our steadfast commitment to safety, ensuring secure ramp access and a safe environment for anyone who enters our facility.
DCA Approved Gateway - Due to the proximity of the airport to the central business district of Washington, D.C., the Transportation and Security Administration (TSA) has special requirements for non-commercial flights to this airport. As an authorized gateway FBO for access into Ronald Reagan Washington National Airport (DCA), Pentastar allows you the convenience and ease of flying directly into DCA.
| Our Awards |
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- Voted #1 in the Americas 2019 AIN FBO Survey and #1 Best Independent FBO 2019 ProPilot PRASE Survey!
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| Services, Facilities and Amenities |
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- 24 hour fuel services
- 100,000+ sq. ft hangar space
- Complimentary snacks, beverages, and Wi-Fi
- Luxurious pilot and passenger lounges
- Rental cars
- Courtesy vehicle and/or transportation
- Maintenance available 7 days a week
- De-icing
- DCA Approved Gateway
- US Customs and Agriculture available
- Heated hangars
- Executive conference facilities
- Flight planning services
- Dedicated aircraft detail staff and services
- Industry-leading Fivestar Gourmet catering
- Secure ramp access
- CAA Preferred Provider
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| Aviation fuel services |
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| Fueling hours: | 24 hours/7 days |
| Discounts: | Volume discounts provided |
Prices include all taxes. Prices not guaranteed.
Call for more information
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| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Mark Congco, N38912
on 26-Jul-2022 |
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This is the best FBO I've ever been to and I've been to many, both in multi-million dollar jets and my own personal single engine aircraft. The whole ramp came out to meet my plane and brought a luggage cart to wheel all our bags inside to wait for our transportation. The front desk was super nice. The amenities were plentiful and the facilities were clean. Even my aunt and uncle who have never been to an FBO before were impressed with the facility and kindness of all the staff, and that means a lot to me since they are my dear family. They really took great care of my plane by sheltering it with a nasty thunderstorm incoming. Luckily my family lives close to this FBO so I will be looking forward to spending more time here. This is the standard of which other FBO's should be measured. Thanks again!
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Where would you like to go next?
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This is the best FBO I've ever been to and I've been to many, both in multi-million dollar jets and my own personal single engine aircraft. The whole ramp came out to meet my plane and brought a luggage cart to wheel all our bags inside to wait for our transportation. The front desk was super nice. The amenities were plentiful and the facilities were clean. Even my aunt and uncle who have never been to an FBO before were impressed with the facility and kindness of all the staff, and that means a lot to me since they are my dear family. They really took great care of my plane by sheltering it with a nasty thunderstorm incoming. Luckily my family lives close to this FBO so I will be looking forward to spending more time here. This is the standard of which other FBO's should be measured. Thanks again!
