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From Al Sinopoli
on 24-Dec-2011 |
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Arrived over Thanksgiving and folks took good care of aircraft. Helped my elderly in-law drive in with car to unload. Fueled and ready on departure. Good cookies and tea inside. Been coming to airport for 19 years and this facility and its predecessor has always been a pleasure to visit. Will be back.
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From John Hunter
on 10-Oct-2011 |
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Everybody was immensely helpful. Our first night we had the crew car, and were set up at a reasonable but very nice hotel. The next day, when the weather deteriorated to the west, we released the crew car, but Red arranged, at a very reasonable rate, for a rental car that lived at the airport, which was really convenient. As the storm neared, Red and Steve and their crew very quietly moved our airplane into a hangar without having to be asked. The next day, our C172 was quietly moved back onto the ramp, ready to go. The Jet Center was very helpful, the SkyLiner Cafe within easy walking distance was in the top 10% of airport restaurants for breakfast and lunch, and the Historic Memorial Aviation Museum nearby on the airport was first rate. I'd go back to KTYR anytime I was near--good service, good food, and good fuel prices--you can't beat that combination!
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From Robert Johnson
on 09-Oct-2011 |
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They are operating in a temporary space at the moment as they re-do their main building, but they have great service and people. Good stop all the way around!
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From Nathan Tinkle
on 23-May-2011 |
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Nice facilities. Very helpful & friendly.
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From Seth McQueen
on 06-Oct-2010 |
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Nice facility, a little disappointed. When I was walking back to my aircraft, my Cessna 150, to hear one of the employees make a disparaging remark about my aircraft. I am not sure if it was because it was parked between two light jets, but if they didn't like where it was parked, they should have been outside to marshal me someplace else. I've been to hundreds of FBOs throughout TX and that is the first negative comment I have ever heard about my aircraft.
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From Keith Chapman
on 26-Sep-2010 |
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I am in and out of Jet Center frequently in my Comanche. Randa and ALL of the line crew are always super-helpful!!! On a recent trip with my 3 little grandsons on a hot summer day, the crew hooked up the portable air conditioning unit into my cabin so my little guys would not "melt" before we took off. On another trip last week with friends on a dove hunting trip, we once again received the royal treatment and had the cabin cooled before we took off. These high humidity, hot days in East Texas can be brutal on a ramp. Super kudos to an outstanding organization!!!!
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From Todd Madden
on 09-Aug-2010 |
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I fly in and out of Tyler every other month for business and the service at this FBO is outstanding. The folks here make every possible effort to make your stay enjoyable and efficient. Prior to my departure my plane was pulled into their hangar and a flexible duct from a portable AC system was inserted through my baggage door to cool the interior. Sure made that 100+ degree taxi much more comfortable. Super mega kudos Jet Center Staff!
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From Tom Zumm
on 27-Jun-2010 |
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The manager and linemen were friendly and very efficient. I will certainly recommend your facility to all my friends and will be back myself. Thank you.
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From Craig McAlpine
on 03-May-2010 |
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Jet Center provided great FBO service. They had us fueled within minutes. Make a point of visiting the New SkyLine Cafe next to the Museum.
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From Paul Patterson
on 17-Feb-2010 |
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Stopped in for some fuel on our way out west, excellent service, and great staff. Thanks Stephen for your help
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From Esther Tencza
on 11-Feb-2010 |
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Thanks to the great help at the Jet Center of Tyler! I come in every night, Monday through Friday, but the snow proved to be an adventure today. Jet Center was helpful in juggling airplanes and providing hangar space for mine for a few hours. Thanks to the staff, Steven and Michael, for their help out on the snowy ramp. And thanks to Michael for removing the snow off the plane once it was hangared.
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From Mark Hainey
on 04-Jan-2010 |
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First time into TYR in years in our company Lear 35. Someone was waiting to marshal us in and ask if we needed anything. Special thanks to Michael and Red for being eager to please for a Sunday morning departure. Highly recommended stop.
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From John Whitehead
on 24-Dec-2009 |
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Diverted into TYR Jet Center. The line men, Mike Sanders and Steven Spurgeon, went above and beyond to get the airplane fueled in nasty weather. They helped with dinner and hotel plans. They offered their crew car for us to go into town. They watched our dog for us while we went to dinner!! If you like good service, this is the FBO for you in TYR.
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From Greg Gebhardt
on 23-Sep-2009 |
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Besides Jet Center's normal friendly and helpful service when we landed today, they went out of their way in order to help us upon our departure. After taxing out to the end of runway 31 and doing our run-up, we found that we had a completely flat nose wheel tire that prevented us from going anywhere. Michael Sanders came out with Jet Center's towing equipment and very carefully lifted the front end of our brand new aircraft onto his rig and towed back to their facilities for repairs. Even though they did not have the parts necessary for repair, within minutes they had someone in their hangar from another shop repairing our plane to get us back on the taxiway quickly. Thank you Jet Center for your outstqanding service.
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From Keith Chapman
on 23-Sep-2009 |
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Always the very best service and treatment from Randa, Audie, and Michael. They are the best!
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From Joe McMonigle
on 01-Sep-2009 |
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Stopped here enroute from El Paso on the return leg of my first coast-to-coast trip. Nice airport and FBO. Very friendly and efficient. They gave me a crew car to get some lunch in town. I will definitely stop again and avoid busy Dallas airspace.
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From Robert Simpson
on 02-Apr-2009 |
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This is a great facility with great customer service. I stopped here 2x when I was a student pilot. The line crew was great. The first trip I didn't need fuel, just a restroom break. The 2nd trip I only put in about 16 gallons. The gentlemen remembered me on the 2nd trip. They offered me the same respect and service as they did the citation crew that were there when I was. This is the place to stop if you need anything at KTYR.
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From Mike Nelson
on 27-Mar-2009 |
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Nice facilities - super staff. Highly recommended.
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