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From Brandon Marion
on 28-Mar-2024 |
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It was a sad day at KVNY. Now C & C has the CAA contract. The short story is I will never go back, and will pay higher prices to avoid them. No help with unloading or loading bags very disinterested attitude from most staff. Rental car issues, nothing nice in the lounge, simply sub par all the way around. The mantra was "sorry, we are just so busy" or "we had several planes to get out". The line guys literally watched me load and unload my own bags, no offer to help and at departure just walked away and left me at the plane. I hope they take this note and try to improve.
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It was a sad day at KVNY. Now C & C has the CAA contract. The short story is I will never go back, and will pay higher prices to avoid them. No help with unloading or loading bags very disinterested attitude from most staff. Rental car issues, nothing nice in the lounge, simply sub par all the way around. The mantra was "sorry, we are just so busy" or "we had several planes to get out". The line guys literally watched me load and unload my own bags, no offer to help and at departure just walked away and left me at the plane. I hope they take this note and try to improve.
