Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From Sam DeBartolo
on 23-Feb-2020 |
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Older gentleman took an extremely long time to fuel our Piper Aztec. Woman behind the desk seemed as if she did not know what she was doing. She messed up my fuel receipt and it did not even show how many gallons the aircraft took. They were nice enough to waive the landing fee. Several line techs standing around doing nothing and just laughing. Had a similar experience at a different Rectrix, will be sure to avoid this FBO.
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From Dave Mullins
on 06-Dec-2019 |
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A big thanks to Rossy and the great crew at Rectrix. They took good care of us during the big snowstorm. Gracious mi amiga, te veo pronto :)
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From Arnold Spector
on 15-May-2019 |
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I called to inquire about fees to come for the day. Neither of the two people I spoke to knew what a Piper Archer was (so much for your "experienced staff" Rectrix). On hindsight, it's understandable, as Rectrix clearly is not interested in light GA customers. After putting me on hold to determine what a PA28 was, I was quoted the following: No landing fee; $12.95 for parking, $7.00 "facility fee, " $7.50 for Massport (Why does Massport hate GA?) And a $33.38 handling fee, which is waived with the purchase of 10 gallons of $7.00/gallon 100LL. I guess if you're Rectrix and your objective is to build a shiny 45, 000 sq. Ft. Facility this is what you need to charge; I'm just not interested in helping you pay for it. If you wonder why GA is struggling, Rectrix and Massport are part of the problem.
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From Hisham Leil
on 02-Apr-2019 |
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Now owned by Ross Aviation. I have been flying into Worcester for the last 4 years. Usually I fly in for work and stay an hour or two. They have never charged me a ramp or parking fee. On my last flight in, I discovered that Ross Aviation bought Rectrix. I also discovered that they are now charging everyone, regardless of weight or number of engines, or how much time they stay a healthy amount of fees which total on my estimation almost $50. This applies to aircraft for which the Worcester airport does not even charge a landing fee. Unfortunately, this means that I will not be flying into Worcester for these frequent short flights as the financial balance was just tipped against doing so. Just want all to be aware.
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From Brian Roy
on 02-Jul-2018 |
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Stopped in for fuel and to have breakfast with family. Easy access in and out. Professional, helpful tower staff. Fantastic service by Rectrix. We'll be back. Response from Kevin Bradley, VP of Operations, Rectrix Aerodrome Centers, Inc.
Mr. Roy. Thank you for the kind comment and I'm glad you enjoyed your visit. Both Rectrix and the entire Worcester Airport community pride itself on our ability to work together with the goal of providing a safe and enjoyable experience for our shared guests.
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Older gentleman took an extremely long time to fuel our Piper Aztec. Woman behind the desk seemed as if she did not know what she was doing. She messed up my fuel receipt and it did not even show how many gallons the aircraft took. They were nice enough to waive the landing fee. Several line techs standing around doing nothing and just laughing. Had a similar experience at a different Rectrix, will be sure to avoid this FBO.
A big thanks to Rossy and the great crew at Rectrix. They took good care of us during the big snowstorm. Gracious mi amiga, te veo pronto :)
I called to inquire about fees to come for the day. Neither of the two people I spoke to knew what a Piper Archer was (so much for your "experienced staff" Rectrix). On hindsight, it's understandable, as Rectrix clearly is not interested in light GA customers. After putting me on hold to determine what a PA28 was, I was quoted the following: No landing fee; $12.95 for parking, $7.00 "facility fee, " $7.50 for Massport (Why does Massport hate GA?) And a $33.38 handling fee, which is waived with the purchase of 10 gallons of $7.00/gallon 100LL. I guess if you're Rectrix and your objective is to build a shiny 45, 000 sq. Ft. Facility this is what you need to charge; I'm just not interested in helping you pay for it. If you wonder why GA is struggling, Rectrix and Massport are part of the problem.
Now owned by Ross Aviation. I have been flying into Worcester for the last 4 years. Usually I fly in for work and stay an hour or two. They have never charged me a ramp or parking fee. On my last flight in, I discovered that Ross Aviation bought Rectrix. I also discovered that they are now charging everyone, regardless of weight or number of engines, or how much time they stay a healthy amount of fees which total on my estimation almost $50. This applies to aircraft for which the Worcester airport does not even charge a landing fee. Unfortunately, this means that I will not be flying into Worcester for these frequent short flights as the financial balance was just tipped against doing so. Just want all to be aware.
