| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
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From Kent Magnuson
on 22-Jun-2011 |
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Good service for our N21GF airplane today. Good lobby area for pax and crew needs. Just right. Thanks folks. Well done.
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From David Reeve
on 28-Oct-2009 |
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Charles handled us late Saturday afternoon. Didn't get the lineman's name, but it was cold and windy and he did not hestitate to step out and lead us in. Got help with hotel and tie-down.
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From Christa Mabry
on 27-Oct-2009 |
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There are not to many airports you fly into and get this type of service. Mark & Derek went beyond & above, from fueling, catering, car rentals and directions. Refreshing!
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From Scott Farrell
on 25-Mar-2009 |
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Had emergency gear repair on Cessna Twin. Got right on it and expected expedite fees. Great help with crew car/hotel Made STUPID mistake not to ask labor rates. OK'd a few other items fixed. Got bill, parts at list (not great but not the major point of discontent) but labor was lump sum and when asked hours and breakdown was told $92/hr! Only 2 hours was not straight time. Questioned owner and replied I was lucky, poor work by my home shop, letting me go with other things that should be fixed. I asked "Is this what you charge for similar aircraft based at your field" and answer was "YES". Plane went to my shop for annual (well known, respected and operates fleet of same aircraft) for annual and as suspected claims of what unauthorized parts, etc unfounded. We all know there are two sides to every story, simply suggest you know labor rates before proceeding with repair at this shop. Final note called other shop on this field and asked labor rate for this type plane, response was $50/hr.
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