Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
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From G Smith
on 19-Jun-2023 |
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Landed at KACK for the weekend. Was told to park in a tiedown under the lights. Asked if there were any pull thought. Was told they would send some down to help me push a large multi engine plane into the spot. Never happened. No one cam out from the line to offer any help or a luggage cart. Asked to have the inboards topped off. Upon return I found they topped off the outboards. Now I have to sit with the engines running to burn fuel. Very nice people inside but very poor overall experience.
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From Mitch Januszewski
on 12-Sep-2022 |
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Landed the CJ at about 17:30 on Saturday. Very quiet at the airport. Waited about 5 min for a line person to show us parking directions. As soon as I shut down all line personnel disappeared. No offer to take luggage to FBO on the idle and empty golf carts. There were no other aircraft on the ramp needing attention. For over $100 a day for parking and $7.00+/gal fuel, it's realistic to expect some basic level of service. It's clear that no one cares at this monopoly FBO.
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Landed at KACK for the weekend. Was told to park in a tiedown under the lights. Asked if there were any pull thought. Was told they would send some down to help me push a large multi engine plane into the spot. Never happened. No one cam out from the line to offer any help or a luggage cart. Asked to have the inboards topped off. Upon return I found they topped off the outboards. Now I have to sit with the engines running to burn fuel. Very nice people inside but very poor overall experience.
Landed the CJ at about 17:30 on Saturday. Very quiet at the airport. Waited about 5 min for a line person to show us parking directions. As soon as I shut down all line personnel disappeared. No offer to take luggage to FBO on the idle and empty golf carts. There were no other aircraft on the ramp needing attention. For over $100 a day for parking and $7.00+/gal fuel, it's realistic to expect some basic level of service. It's clear that no one cares at this monopoly FBO.
