| Services, Facilities and Amenities |
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- Aviation fuel
- Hangars
- Pilot school (FAR Part 141)
- Flight training
- Aircraft maintenance
- Aircraft parts
- Aviation accessories
- Aircraft sales / leasing / brokerage
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| Aviation fuel services |
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| Fueling hours: | Mon-Sun6am-10pm |
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| Comments from AirNav users |
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Comments are submitted by their authors and do not reflect the opinion of AirNav, LLC. All comments must adhere to AirNav's Policy on Comments.
AirNav's standard comment retention period is 3 years.
- From Warren Levin
on 10-Nov-2009
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These folks are great. Stopped on the way to KENW with to English Pointer rescue dogs. Let the tower know about the dogs. They gave me JA's freq, called them and when I taxied in there were 2 line guys out to help me with the dogs. Everyone was friendly, and the fuel service was excellent. Will stop with these folks again, they try to earn your business.
- From Rick Weitekamp
on 06-Nov-2009
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I got excellent service at this facility.
- From Ed Rusch
on 02-Nov-2009
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Big genuine smiles. Beautiful facility. Just a very nice outfit to do business with. Oh yes, great coffee and cookies, too.
- From Steve Schoettle
on 29-Oct-2009
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Not sure what happened to the two gentlemen that came in the day after I did, but I found ALL of the staff to be extremely courteous, and went out of their way to help us.
- From Commander Dan Bitton
on 29-Oct-2009
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As Unit Commander for Search and Rescue Helicopter AIR-ONE. I want to share with all pilots the tremendous gift JA is in the process of giving to this unit, free of charge! This helicopter, operating thru a Not-For-Profit group, is the first responder to any flood, earthquake, and tornado—any natural or man-made disaster. It will fly with 12 volunteer firemen/paramedics when needed with emergency medical supplies in support of FEMA in 5 states, however will go anywhere by mutual aid when requested. JA is installing tactical radios, audio-panels, navigation equipment and other avionics, all at a cost of over $100, 000 FREE OF CHARGE! During these hard times for all in aviation, this is a great civic gift. This helicopter will save many lives in the years to come. Thank you JA! AIR-ONE Unit…
- From Charles Mader
on 21-Oct-2009
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Flew in on a Tuesday afternoon in a Cessna 172 and nobody was out on the ramp. We parked ourselves and had to find our own chocks to use. When we went inside there was nobody at the desk but a woman came up and asked us who we were. We told her we were with a flight school and we requested a crew car to go to a meeting. Instead of gladly giving a car to us like most FBOs do, she began grilling us as to who we were, where we were going, how long we would be gone, etc. This would not have been an issue if she was courteous, but she was very unfriendly and condescending. It felt more like a police interrogation than a professional FBO interaction like I am accustomed to. The nice, new facility does not make up for the lack of customer service.
- From Brian Daugherty
on 21-Oct-2009
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I visited this FBO for the second time in about two months. For the second time, the staff was rude to us. When we requested a crew car so we could go and get something to eat while we waited, the woman behind the desk looked at us and grilled us on where we were going and what we were going to do there. For a second I really thought she was not going to let us use the vehicle. I mean don't get me wrong, the FBO is a very nice and classy establishment but the service is second rate. Next time I go to Aurora I'm going to Lumanair.
- From Steve Schoettle
on 20-Oct-2009
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First time at KARR. Great airport for the Chicago area. Have not used Luminair, but JA was superb. Wonderful covered pull up area, and staff was wonderful. Shalene, Vera, and all of the staff went above and beyond, even for a lowly Cherokee Six crew! Would highly recommend.
- From George Yundt
on 14-Oct-2009
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Wonderful Crew and gorgeous new facility! Since moving from DPA to ARR last year, they have become a full service FBO, in addition to their fine airframe and a terrific Avionics Shop. The huge taxi-under canopy cover provides First Class transient handling even in bad weather, especially appreciated by my wife. Line Service is always eager to greet and park you immediately, then the ladies at the Front Desk make sure that your needs are immediately accommodated. Fuel prices are the lowest in the Chicago area, even often lower that surrounding other airports' Self Service prices. FAA Control Tower, great instrument approaches, long and wide runways, just far enough from ORD that overhanging airline traffic is not a problem, yet easy access to I-88 means you can rapidly get to wherever in Chicago you want to go quickly. First Class Folks, First Class Service, First Class Facilities at very reasonable prices. It just doesn't get much better anywhere! I just wish I were based here!
- From Fred Strobl Jr
on 20-Sep-2009
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J A Air Center (Aurora, Il.-KARR) fixed the GFC-700 autopilot and updated the G-1000 system while we waited. Very good, on-the-ball service! Thank you J.A.
- From Tex Hunter
on 01-Sep-2009
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I'm a LR45 pilot who uses JA Air Center on a regular basis. The ease of operations and great service continue to be over the top! Randy Fank and his crew have offered up flawless service for our passengers and us since they’ve opened. Their service, facilities and access to the Chicago area make it "the" choice if you're coming to the Chicago area!
- From Frank Biniewicz
on 27-Aug-2009
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Been doing business With JA and specifically Brad Zeman, president for JA, for the last twenty years. They recently installed an Aspen EFD in my general aviation C172 aircraft. They again have demonstrated their ability to get the job done with making the customer happy not only with craftsmanship, but additionally pricing. They have found a balance between general and business aviation.
- From Woody Gray
on 23-Aug-2009
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What a first class professional operation at Aurora Airport. I flew in, in a single engine aircraft and was treated just like the bigger corporate jets. Despite the small size of my operation JA gave me big customer service. They even picked me up at the Hampton Suites when I found out that there was no shuttle service. I highly recommend JA Air Center.
- From Robert Sandner
on 25-Jul-2009
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Got a flyer in the mail about their new facility and decided to fly-in to check it out. WOW! ... Great facility. One of the nicest facilities in the Midwest. Easy in and out, controllers were great, service was unbelievable...Fast travel into the city via their crew car. For now on, when we head to the Chicago area, Aurora and JA-Air will be our stopping point. Great job.
- From Brian P. Johnson
on 07-Jul-2009
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I recently flew into ARR for some Cirrus sim training and was welcomed under a huge canopy at J.A. Air. Very accommodating, hangared my plane (storms), gave me a nice loaner car, very nice lobby area and great people. I will definitely return.
- From Ron Ekstrom
on 02-Jul-2009
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Impressive 1st class from being marshaled in to leaving after very efficient & friendly service. Facilities are breath taking!
- From Brian P. Johnson
on 13-Jun-2009
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The staff at J.A. Air was everything I had read. They were welcoming, friendly, accommodating, what else can I say? There is a clear reason they are the top FBO at KARR: SERVICE. The FBO is a beautiful space to relax and if you arrive or depart in rainy weather or blazing sun, they have a monster canopy over their main ramp. Major kudos J.A. Air!
- From Mark Lipp
on 26-May-2009
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JA has done all maintenance and annual inspections on our Aztec for over seven years. They have always done a great job and kept us informed of the progress of the work being done. They are friendly, helpful, and professional.
- From Charles Pardee
on 07-May-2009
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I recently had both significant maintenance and avionics work done at JA Air Center -- completely to my satisfaction. When I had time to be involved the staff spent hours with me going through the specifics of repairs and installation -- and when I had little time due to work demands they kept the process rolling seamlessly, making all of the calls and contacts necessary to the factory and other service/parts providers to keep the project moving. Friendly, knowledgeable, well connected, competitive -- I could not provide a more positive recommendation. Try them out!
- From Joe Dwoskin
on 01-May-2009
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JA is a very helpful and friendly FBO. Randy is very experienced in the FBO business and well organized. Thanks especially to Vera who made all of the arrangements on the extra day I stayed in the area because of weather.
- From Charles Roy
on 30-Apr-2009
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My Cirrus SR 22 worked on recently at JA Air looks and runs great! It came out of the annual as clean as it ever has been inside and out. Plus seems to be running quieter and with less vibration then ever before and all systems have never been better. I appreciate JA's hard work and attention to detail; attention like this keeps me coming back to JA. I first thought having to get the plane to KARR every time I needed work done was going to be real hassle but its a minor inconvenience as I know me and my cirrus are in good hands. Thanks!
- From David Riley
on 24-Apr-2009
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I've been a JA customer for more than 20 years. There service is one of the best in the industry. They are knowledgeable, experienced and provide top quality work. I would recommend them to anyone need avionics or airframe expertise.
- From Rob Adsem
on 23-Apr-2009
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I had the opportunity to fly into KARR in my PA28-235. I was to meet aircraft owner to take photos for a listing inspection. At TOD, I realized that I had left my camera in the hangar in Cincinnati. After a call to JA, they had a crew car standing by so that I could run to the electronics store. However, FBO Operations Manager, Randy Fank, offered the use of his personal camera. His desire to help me out of my bind was awesome. I have never experienced the dedication to service from an FBO that each J.A. employee had. They were all professional and very friendly. Plus, the facility has recently been beautifully refurbished, offering ample room and a clean environment. I have been to DuPage a couple of times and did not feel welcome in my little Piper. The people at J.A. treated me no differently than the corporate aircraft parked next to me. Next time my travels take me to Chicago, I would prefer to drive an additional 15 minutes and use J.A. at KARR, than to use the FBOs at KDPA.
- From Doug Frede
on 22-Apr-2009
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I have been using JA Air Center since the early 1990's when they were at DPA with complete satisfaction. Now with their new home at ARR, they took the opportunity to expand in order to better serve their customers. JA Air Center is the complete and ultimate FBO/maintenance/avionics facility. The customer service is friendly, courteous and above all professional. You won't be disappointed stopping at JA Air Center on your next flight to ARR. You will be very impressed and confident you made the right decision.
- From Gregory De Jong
on 09-Apr-2009
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J.A.'s new FBO facilities at KARR are some of the finest I've experienced. Everything is truly first class, and supported by a friendly, helpful staff.
- From Dan Davenport
on 03-Apr-2009
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What a relief that a professional operation like JA Air Center has moved to Aurora Airport the new premier destination for Chicago Corporate business travelers. I currently operate a small corporate Part 91 flight department at Aurora with two King Air 200's and a Lear 35. Despite the small size of my operation JA has given me big customer service. They have easy to understand straight forward fuel pricing that is consistently competitive, a first rate maintenance department with turbine capabilities and with probably the most knowledgeable avionics shop in the Midwest, add to that a new outstanding top notch passenger terminal with convenient road access to the I88 corridor and downtown Chicago. Charter and corporate pilots will be sure to appreciate the private crew rest rooms, TV and game room and easy access to crew cars. If you are planning a trip to the Chicago area for personal or business purposes you should make Aurora Airport and JA Air Center your next stop!
- From Jeff Smith
on 03-Apr-2009
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I have had maintenance done all over the country and without a doubt; JA is the most consistent and professional all around FBO. Their new facility at ARR is spectacular!
- From D Bennett
on 25-Mar-2009
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The new JA Air Center revives this airport into a real alternate to MDW or DPA. The staff was very helpful on my recent visit. I had made reservations for a car with the other FBO and on arrival sat waiting for some one to park me. Some minutes later I gave up when the lineman from JA signaled for a spot under their new canopy. They went and got my rental car from the competition, parked my plane and had it ready with a preheat on departure. FIRST CLASS SERVICE for a Mirage that other FBO's usually reserve for the big Jets. I will be back with the Pilatus PC12 next time and am sure I will get the same great service.
- From Ed Jamrozik
on 24-Mar-2009
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JA has been servicing our aircraft for the past 4 years and Dustin has gone to great lengths to make sure that we are well taken care of. It is a pleasure to do business with a company that is very resourceful and able to answer questions that come up. They now have a 5 star facility that everyone should see and enjoy.
- From Keegan Leahy
on 17-Mar-2009
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Great Airport! Great FBO! Cheap Cheap fuel! It is about an hours drive from city center, but when Obama is home, it is your best bet! 9/10 (only due to distance from city)
- From John Bremner
on 23-Feb-2009
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The "new" J.A. Air Center is unbelievable! Absolutely incredible, luxurious FBO. You and your passengers will love it. Three line men directed me to taxi under a huge canopy (big enough for the largest corporate jet) right in front of the door, rolled out a red carpet, greeted me with smiles and carried everything in for me. They treated me like I was in a Gulfstream or a Challenger, not a Cirrus. J.A. Really knows how to service a customer. Great fuel prices. Their maintenance and avionics departments are first class too. Plus they have a new Pilot Shop on site. If you're planning a trip to the Chicago area, or need a first class fuel stop, this is the only place to go. They earned my business. I'll be back.
- From Bob Rogers
on 23-Feb-2009
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Service with a smile is the norm, not the exception at this fine FBO. It reminds me of the old days when you pulled your car to the pump and a friendly attendant checked your oil and cleaned your windshield. The folks at JA are the BEST and FRIENDLIEST in the country!!! THANK YOU!!!
- From John Gutt
on 01-Jan-2009
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Made an unannounced stop for a quick-turn fuel, never saw a line crew work so hard to get me fueled and on my way FAST. Price was the cheapest in the Chicago area. Keep up the good work and I will keep coming back. As a professional pilot I'm not sure if I would consider $.50/gal off SPAM. Any e-mail that can realistically reduce my flight departments operating cost I welcome openly.
- From Kenneth Adelman
on 23-Dec-2008
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These folks send SPAM (unsolicited commercial email). I have no prior business relationship with them, yet I received an email solicitation telling me how easy they are to get to (no stoplights). I consider SPAM a big red light; please do not do business with them. Their SPAM offered me a $0.50/gallon discount on my first visit.
- From Tex Hunter
on 19-Dec-2008
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We just moved from DPA to ARR hangaring with JA Air Center. As another pilot commented, WOW!! This place is great. Not only beautiful, but first class professional service as well. Our pax love the surroundings and personal attention, which they get consistently! The fuel prices are the best I've seen in the Chicago area. Tower controllers here are friendly and cooperative. I would recommend JA Air Center to any type operator. Try them; you'll be glad you did!!
- From John Gutt
on 12-Dec-2008
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On a resent visit to KARR I stopped at the new JA Air Center and all I can say is WOW. First class operation with first class people and great fuel prices. Who could ask for more. This place is a real must see. Keep up the good work JA!
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